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Indian Wells Resort Hotel

3.5 of 5
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76-661 Highway 111, Indian Wells, CA 92210
Indian Wells Resort Hotel
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Ranked #4 of 4 Hotels in Indian Wells
A recent review
3 of 5 stars reviewed 4 weeks ago
MissSiss1 Summit, New Jersey, USA
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471 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Indian Wells Resort Hotel
See the most recent reviews
Summit, New Jersey, USA
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I had read reviews before booking and for some reason thought that this was a more upscale hotel than it was. I thought it was kind of run down and could use redocorating. The lobby area was dark and the service didn't seem very fast. There were tables from the evening entertainment area in the lobby encrouching on the front... More 

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Phoenix, Arizona
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed there during the BNP pariba open tennis tournament . The place is old .. You will be able to feel the oldness and effort to cover it up every where..the lobby , rooms or from the walls. It is overpriced in all respect specially during the tennis tournament .. We had a 2 bedroom suite called frank's package... More 

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Senior Contributor
48 reviews 48 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I booked this hotel while we were in town for the first week of the tennis tournament. We had a one bedroom suite facing the pool and golf course on the 3rd floor and I was quite pleased with the rate, and the room. It was fun to walk into the lobby at 5PM when we checked in and there... More 

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Eugene, Oregon
Top Contributor
105 reviews 105 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed March 21, 2015

First, this hotel serves the most pathetic "free" breakfast I've ever encountered. If the breakfast is a factor in your decision-making, count it as a negative. If you're trying to keep a schedule, make certain not to valet park your car. During my four day stay, the front desk had to find a maintenance person to retrieve my car. By... More 

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1 review
1 of 5 stars Reviewed March 19, 2015

I would never stay here again. You get what you pay for. Go cheap and get crap. That is what the Indian Wells Hotel is CRAP! Food and drinks way overpriced and what the hell is that smell. I think they store dirty diapers there

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Phoenix, Arizona
Contributor
16 reviews 16 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 15, 2015

Was under a cloud when booking this hotel to attend the BNP Paribas tennis tournament, as other reviews were negative! It was the only hotel with vacancy within 5 miles of location! We were truly pleased with this hotel...expensive for the tennis tourney, I suppose! Front desk not overly friendly but not rude and very accommodating...got the room on upper... More 

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 15, 2015 via mobile

Hotel is oldie but goodie. Frank's Place and resturant is divine. It is clean incLuding pool and jacuzzi. Food is good. Staff is tops. Bar and restaurant close early 9 p.m. & 10 p.m. You will enjoy your stay.

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Camrose, Alberta
Contributor
11 reviews 11 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 11, 2015 via mobile

This hotel has some good and bad. The pool area is very nice and the continental breakfast was pretty good. The location is great and the area very beautiful. The hotel needs a freshen up - the elevator was smelly and the carpet filthy. Our room was fine - clean but nothing special. The front desk staff are not overly... More 

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Los Angeles
2 reviews
4 of 5 stars Reviewed March 5, 2015

I'm not understanding how the price on this place went from the $45 to $80 to now $150 plus resort fees for the same service I used to get at $45. It's not like the rooms are an upgrade and a lot of rooms are not elevator close. The room interiors are old but the oatmeal in the morning is... More 

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Holtville, California
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed February 23, 2015

I would have expected more from a hotel with their reputation. The $25 resort fee on top of the $144 room fee was over the top considering the lack of amenities. I stayed on the ground floor in room 141. The lighting in the bathroom/vanity was very poor. In fact one of the lights was out an I had to... More 

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Pete D, Front Office Manager at Indian Wells Resort Hotel, responded to this review

So sorry to hear the issues that you had during your stay. I have forwarded your comment card to our maintenance department as well as housekeeping to take care of any issues that room may have. Thank you for taking the time to fill out the survey so that we can know any issues the rooms have. More 

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