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Miramonte Resort & Spa

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45000 Indian Wells Lane, Indian Wells, CA 92210
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1 room 1 adult
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Miramonte Resort & Spa
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1,048 Reviews from our TripAdvisor Community

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Stockton, California
1 review
2 of 5 stars Reviewed yesterday NEW

The resort looks beautiful...but only from afar. The maintenance is severely lacking. My bathroom had hair in it. The shower had mold. There were stains on the walls. The heater made VERY LOUD squeaking noises when it came on and again when it shut off. The gardens were well maintained, but the hardscape areas just outside the rooms were dirty.

Helpful?
Thank Laurie M
Dallas, Texas
1 review
1 of 5 stars Reviewed 5 days ago NEW

We had a reservation for 4 nights, stayed 3. We arrived and were given a room on the first floor, and it was a terrible dark, musty room. The bathroom tub had mold all around. It was so bad, I could not breath. We went back to reception and asked for another room. The Receptionist was nice and offered us... More 

Helpful?
Thank like2golf123
Corona del Mar, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

Haven't stayed there for awhile. Property is in a great location, but very tired. Had to call three times for shampoo. Next morning the coffee basket was missing. Took 45 minutes and finally someone from the front desk came to our room

Helpful?
Thank Doug F
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Beautiful grounds , large clean rooms , the spa is heavenly ! Even to just use the spa facilities would be worth it ! Eucalyptus steam room was so wonderful . And they have room service ?! Go here if you need to just press pause for a little while and recharge .

Helpful?
Thank Lena S
1 review
1 of 5 stars Reviewed 1 week ago via mobile

My room wasn't cleaned well. The floor wasn't vacuumed the bathroom floor wasn't washed. I had to complain to a manager to get it cleaned. The linen wasn't changed in 4 days, I had to remove all the linen and put on the floor only then it was changed. My apple headset was stolen from the room. Bad experience.

Helpful?
Thank Sam W
Brad H, General Manager at Miramonte Resort & Spa, responded to this review

Dear Sam W, Thank you for staying with us at the resort. I am truly disappointed that a we did not provide you with an exceptional and memorable experience. I would like to speak with you on the phone to find out more regarding your experience. Please contact me at the resort in order that I may assist you further.... More 

A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago via mobile

The resort was beautiful. The view of the mountains were breathtaking and serene. It was awesome to be outside with the fantastic weather near the pool which was so inviting. Our room was comfortable and cozy. And, the staff was very friendly and helpful; especially the Concierge, Sally Yates who was a real sweetheart. We couldn't have asked for more!!

Helpful?
Thank A TripAdvisor Member
Brad H, General Manager at Miramonte Resort & Spa, responded to this review

Dear Guest, Thank you for your very kind comments regarding the amazing views of the mountains, the comfortable and cozy room and the friendly staff at Miramonte Resort and Spa. We will also let Sally know about your comments regarding her wonderful service and sweet demeanor. My hope is that you will visit again for relaxation and rejuvenation! Warm regards,... More 

Temecula, California
1 review
5 of 5 stars Reviewed 1 week ago

Not a leisure trip, nonetheless the service was so amazing that I forgot about work and felt like I was on a mini-vacation! Every staff member I met was extremely professional and friendly. My room was very spacious and the bed was incredibly comfortable! I would recommend this spa anytime! G. Evans - Temecula

Helpful?
Thank Georgina E
Los Angeles, California
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is the best venue for a wedding! Newly renovated; incredible staff (especially Candace Reed, catering director), great food; outdoor ceremony area can accommodate large and small. Ballroom is lovely and a great size. The guest rooms are spacious and beautiful; the spa is amazing. They really go out of their way to make their guests feel pampered and special.... More 

Helpful?
Thank Vetski
Aaron A, Front Office Manager at Miramonte Resort & Spa, responded to this review

Dear Vetski, Thank you for your amazing review and the accolades. We are lucky to have Candace as part of our team at the resort and her attention to detail is impeccable. Thank you for your comments as we will be sure to share with the team and look forward to your stays with us in the future. Aaron Alexandar... More 

Dillon, Colorado
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Miramonte over MLK weekend January 14-17, 2016. The property is not only gorgeous but immaculate. The lobby and common areas are all beautiful and spacious. I was exhausted from a long travel day and the front desk clerk was so gracious and patient with me. Loved the fresh lemon water!! The resort is quit large and... More 

Helpful?
Thank Maria M
Aaron A, Front Office Manager at Miramonte Resort & Spa, responded to this review

Dear Maria, Thank you for sharing your experience on TripAdvisor. Our staff works around the clock to ensure all of our guests have the best experience during their visit with us and in reading your comments, glad to hear we are on the right track. We will be sure to share the comments with the team and commend Andre as... More 

Los Angeles, California
Level Contributor
63 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our room was huge--it had two doubles and then a separate seating area that could be curtained off. I would recommend upgrading to this room. We put our son's pack and play in this area, but it did get cold because there is no vent in this part of the room. The onsite restaurant was not great. The pool was... More 

Helpful?
Thank wittliz
Aaron A, Front Office Manager at Miramonte Resort & Spa, responded to this review

Dear Wittliz - Thank you for sharing your review on TripAdvisor. We are glad to hear you enjoyed the Dolce suite during your visit with us and have shared your other comments with our Engineering team to look into. Thank you again for sharing. Aaron Alexandar Front Office Manager Miramonte Resort & Spa More 

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