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Renaissance Indian Wells Resort & Spa

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44-400 Indian Wells Lane, Indian Wells, CA 92210
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Renaissance Indian Wells Resort & Spa
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Renaissance Indian Wells Resort & Spa
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Renaissance Indian Wells Resort & Spa
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880 reviews from our community

Traveler rating
    350
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    105
    54
    38
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262
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184
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (239)
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Nottingham
Top Contributor
51 reviews 51 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here for 5 nights, specifically to attend the BNP Paribas Open Tennis tournament down the road. I called ahead to make sure that I could get an early check in and requested a quiet room, close to the elevators. When I check in at 11.45am, I was able to get a room straightaway, just a few doors from... More 

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Los Angeles, California
Contributor
12 reviews 12 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel is just fine. Not many bells or whistles. We enjoyed the pool. They have a sandbox area just for kids on the far end of the pool. They offered arts and crafts for the kids behind the pool (some free; some you have to pay for) which was a nice touch. But overall the service was just OK... More 

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Beverly Hills, CA
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed here as I was attending the BNP Paribas Open and the location was most convenient. However, had I come just for vacation I would have been very disappointed. Our air conditioning did not work properly. They removed a bypass on it and it got a little cooler but the AC was incredibly loud and needed a new filter.... More 

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RenaissanceIW, Front Office Manager at Renaissance Indian Wells Resort & Spa, responded to this review

Thank you for providing us with your feedback. We're pleased we were able to connect via telephone and address your concerns. Thanks again and we hope to see you again soon. More 

London, United Kingdom
Top Contributor
212 reviews 212 reviews
50 hotel reviews
314 helpful votes 314 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Located on the border of Indian Wells & La Quinta, near the tennis complex, this attractive resort has great open spaces and an appealing pool area. The staff are very friendly, polite and helpful, and most importantly, the beds were comfortable and we got a great nights sleep. Of particular note was the speed with which onsite staff facilitated a... More 

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Contributor
11 reviews 11 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

This is our third visit to Indian wells and our 4th hotel to visit there. This was our least favorite, considering price, and third least favorite if all prices were the same. Nothing is really wrong with the hotel. It was quiet and the bed was comfortable. The hotel lobby, pool, outdoor patio bar area and grounds are very pretty.... More 

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RenaissanceIW, Front Office Manager at Renaissance Indian Wells Resort & Spa, responded to this review

Thank you so much for providing us with your feedback. It was great to see that you enjoyed our lobby, pool and pool bar along with the beautiful surroundings at the resort. We will pass along your feedback about the food quality mentioned in your review to our kitchen leaders. Thanks again and we hope to see you soon for... More 

Sheffield
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

An excellent hotel to stay in, ideally located for the tennis and with great facilities and spacious rooms. Lovely outdoor area to sit at night with firepits blazing. Fabulous buffet or a la carte breakfast. Busy bar area with good atmosphere, probably due to us being there during the tennis tournament. Very friendly staff.

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Grafton
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for business. The hotel is beautiful and the staff was very friendly. I especially liked being able to borrow a bike from the front desk and taking a bike ride. The outside bar was a plus.

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Boston, Massachusetts
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent three nights here. Great room. Loved Cava for our first dinner and breakfasts. Juan and Victor took great care of us, always with smiles and kindness. And great ice coffee. Norman at the pool worked hard refilling my soda all day--for me the perfect vacation indulgence. Pool was refreshing. Plenty of seating. Great poolside menu. They even charged... More 

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Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Came here for business, but ended up enjoying myself. The hotel is fantastic. I will come back for a personal trip. The pools were very nice with lots of chairs. They have lots of outdoor seating areas with fire pits at night. Rooms were clean and the staff were extraordinary and very helpful. The food was good in the restaurant... More 

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Marietta, Georgia
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband had a national conference meeting so my 4-yr old daughter and I tagged along. We enjoyed spending time poolside. The pool has a beachfront-like walk-in access. It also has a little "beach" area for the kids to play in the sand. The pool staff are attentive and serve food/drinks poolside. Our room was clean & well-attended to. It... More 

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Hotel Review Summarization

What travelers say

  • Pool area(13)
  • Very nice(10)
  • Palm Springs(7)
  • Golf course(6)
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