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All 4 Indian Wells hotels »

Hyatt Grand Champions Resort, Villas and Spa

4.0 of 5
44-600 Indian Wells Lane, Indian Wells, CA 92210
Hyatt Grand Champions Resort, Villas and Spa
Ranked #1 of 4 hotels in Indian Wells
4.0 of 5 stars 531 Reviews
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531 reviews from our community

Traveler rating
    187
    183
    86
    53
    22
See reviews for
Families
159
 
Couples
161
 
Solo
28
 
Business
73
 
What travelers say
  • Resort fee(24)
  • Adult pool(18)
  • Golf course(16)
  • Palm Springs(14)
  • Self parking(14)
Date Rating
1 review
1 of 5 stars Reviewed May 27, 2012 NEW

The room are not cleaned well and we found dirty pillow covers upon arrival at our room. After pool, we found worms inside the shower . We changed rooms and then we found a spider inside the bath tub of our new room. I would never stay at the Hyatt again and don't recommend it to anyone. More

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Fairfax, VA
Senior Contributor
22 reviews 22 reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 25, 2012 NEW

I went to this resort in May 2012 for a business meeting. The really nice parts: -I had a very nice room overlooking the main pool. The room was large, had a nice sized closet, a patio with 2 chairs and a small table, and a walk down (2 step) to living room and desk. -The room had a small... More

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San Diego
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 24, 2012 NEW

Checked in for a conference and ended up adding day on the end to just relax and recharge. Staff has been great rooms are nice and since it is mid week pool has been mine with only a few folks. One issue at the bar (could not get a waitress) was handled by the bar manger quickly and since then... More

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California
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 22, 2012 NEW
1
person found this review helpful

In my review, I wanted to focus on what was important to us as a family traveling with two young children (3-year old twins). I did a TON of research in booking this trip, and considered a number of hotels all over Southern California, from San Diego to Carmel. Ultimately I chose this hotel for a number of reasons: proximity... More

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Perth
Senior Contributor
39 reviews 39 reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 19, 2012

As Australians traveling to the area for Weekend one of Coachella, we'd missed out on our first preference (La Quinta Resort, where we'd stayed last year), and booked the Hyatt Grand as it was still quite close to the Coachella event site. We knew it wasn't going to be as good as La Quinta, but sure it'd be of 'Hyatt'... More

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Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed May 19, 2012

After looking at the beautiful pictures on their hotel page, my room did not look anything like the beautiful pictures. My bed was completly uncomfortable. My down comforter had a hole in it and feather fluff was blowing around my room. The rooms are outdated and a mismash of furniture. The TV was in an awkward spot, the remote batteries... More

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ServiceManager44600, Manager at Hyatt Grand Champions Resort, Villas and Spa, responded to this review
May 28, 2012

Dear Ziggy- I apologize for the condition of your room and for your overall disappointment with our service. I can assure you the room you stayed in will receive the attention needed to correct any deficiencies. We appreciate your suggestion about pre-chilled bottled beverages in Regency Club and will consider this for the future. To cool off in the warmer... More

Sioux Falls, South Dakota
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 19, 2012
1
person found this review helpful

We just returned from a conference that was held this past week. Disappointed in the condition of the rooms. Did I say staff was very nice and helpful??...location was also very nice, close to every where we needed to go as it is on 111. The rooms were quiet for us. The rooms, we were on the 4th floor overlooking... More

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aptiva1
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 18, 2012

The air conditioner wont work unless you move in the room, its was 90 degrees in the room and they didnt want to change the room unti the next day. The from desk was very rude to me, with some teenager girl in front. The bathroom stunk and smell very bad. The pool has nat and mosquitos flying into your... More

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ServiceManager44600, Manager at Hyatt Grand Champions Resort, Villas and Spa, responded to this review
May 28, 2012

Dear Aptiva1, Please accept my apology regarding any problem with your air conditioning unit. We are typically able to repair any malfunctions on the same day. Although the room has a conservation feature to prevent a vacant room from being chilled needlessly, this should not interfere with your restful night's sleep. We do conduct regular preventative actions for general insect... More

Los Angeles, California
Senior Contributor
32 reviews 32 reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed May 17, 2012
2
people found this review helpful

Flithy hotel, extremely flithy swimming pool with nats and mosquitos bitting me to death. Dirty bathrooms really stunk. Very rude from desk girl, she had no manners. The food was cheap and not eatable. The air conditioning wont work unless you move around in your bed, this place is a joke. Stay away from this over priced dump. You can... More

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Cadillac, Michigan
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 14, 2012

Just returned from a week at the Hyatt at Indian Wells. Everybody, [I mean EVERYBODY] on staff was very friendly, helpful, and willing to do anything to make your stay pleasurable! Rooms were clean and comfortable. Staff got us to and from both Indian Wells Courses and stored our golf clubs daily. My wife and I both had deep tissue... More

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ServiceManager44600, Manager at Hyatt Grand Champions Resort, Villas and Spa, responded to this review
May 15, 2012

Dear October Mac- Thank you for sharing your enthusiasm about our resort and about our terrific staff. We are fortunate to have such a dedicated team who truly enjoys making guests happy. We look forward to seeing you again soon in Indian Wells! More

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Additional Information about Hyatt Grand Champions Resort, Villas and Spa

  • Hyatt Grand Champions Resort
  • Hyatt Indian Wells
  • Indian Wells Hyatt
  • Hyatt Grand Champions
Address: 44-600 Indian Wells Lane, Indian Wells, CA 92210
Price Range: $$

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Hyatt Grand Champions Resort, Villas and Spa
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