I stayed at this property in July and had lots of problems. I have been attempting to speak with MR. KEN PATEL, the General Manager for nearly 4 months to discuss my stay. Mr. Patel's voice mail box is always too full to accept new messages and my attempts to leave a message for him via the front desk have... more

The location of this hotel is great, but it is not worth the hassle. I vacationed with teenagers and was visiting a daughter who attend college in Southern California. We were immediately harrassed by the front desk emplyee, who informed us that my daughter could not visit us at the hotel. The hotel has a strict "no visitors" policy. We... more

I stayed at a lower end motel close to the Best Western the year before because the reviews of this hotel were so bad. I was disappointed so THIS year I decided to "risk" the Best Western and was very pleasantly surprised. Because I was traveling on a budget I booked a room on the ground floor. It was very... more

My boyfriend and I wanted to get away for a weekend and decided to book a room at this hotel since it was so close to the pier and Main Street. When we arrived there was no parking available in the lot and we had to park half a mile away. This was our first encounter with the staff at... more

No complaints about the location or the rooms but the price wasn’t cheap and the service was the worst we came across in our 2 weeks in California. Price included breakfast, served until 9.30 a.m but the breakfast area only had 2 tables so there was a queue for places to sit. The breakfast area was closed at 9.25 before... more

We stayed for several nights in a room on the 3rd floor with a partial ocean view from the balcony. We followed the tips by reviewers and requested the 3rd floor. The view of the beach was spectacular and peaceful from the balcony. The king size bed was comfortable. The room was clean, updated and extremely comfortable. It had a... more

Stayed three nights and it was great. The hot tub on the roof at night under the stars is wonderful. The staff was always courteous and helpful, but they brook no cheating on the rules. Loved the way the night manager ejected a bunch of beach kids trying to get into the hot tub one night, I stood by for... more

We stayed at this Best Western because we come out to the Surf City marathon every year. We thought they were in the prime location for us as they were very close to the start line. We had our first problem when we checked in and they put us on the 3rd floor...generally that would not be a problem but... more

This is an average hotel in a great location. It is directly on the Pacific Coast Highway and very close to the main hub of Huntington Beach. As such, expect a high level of road noise. The hotel is a bit run down, but, with the price comparison to the other hotels in the immediate area, it is adequate for... more