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Hampton Inn & Suites Highland

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27959 Highland Ave, Highland, CA 92346 (Formerly Hampton Inn & Suites - Highland,Ca @ San Manuel Village)
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Hampton Inn & Suites Highland
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255 Reviews from our TripAdvisor Community

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Traveler rating
    117
    72
    30
    18
    18
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90
77
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52
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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Corona, United States
2 of 5 stars Reviewed yesterday NEW

You can hear other guest talking through the walls and doors, you will not rest. People should be allowed to rest, but the rooms are not quite enough to make this happen. The breakfast is not good. The fruit was not fresh, the coffee was not good and the eggs were horrible. it was a complimentary breakfast, but the should... More 

Review collected in partnership with Hampton

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2 reviews
1 of 5 stars Reviewed 4 days ago NEW

I should have known what type of establishment this world be from the minute I walked in. The desk help was trying their hardest Not to help a man. He was trying to get an expense statement for the charges to his card. Kathy (a girl with attitude) insisted profusely that there was nothing she could do to get the... More 

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Hopewell, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

Excellent hotel and staff. Located well for access to numerous areas of interest and shopping. Close to Casino, Big Bear mountain resort area, Arrowhead Lake just a few miles to the north. Close enough for day trips to Disneyland, Knottsberry Farm and several other tourist and family attractions like Fontana Motor Speedway for Nascar races when in season.

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palmdale, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Every thing was great. We enjoyed our stay. The pool was great. Next time I will bring friend to enjoy also. The location was excellent. We went for a weekend get away. Great night sleep king size bed.

Review collected in partnership with Hampton

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Visalia, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Clean, good location, good bed, and great for my husband who is in a wheelchair. Room was handicap friendly. Most hotels only do what is required. Breakfast was great. We will definitely return. The staff was friendly and very accommodating.

Review collected in partnership with Hampton

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Poway, California
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We live in San Diego and like to drive here on Fridays to spend the night and get up to the mountain first thing in the morning. There is a shuttle to the casino and the hotel is very nice and has a great breakfast.

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San Jose, California
1 review
1 of 5 stars Reviewed 3 weeks ago

The room was OK, although the toilet didn't work right. They kept running out of selections in the breakfast bar, and they were out of hot water for tea for an hour. The staff and manager were completely incompetent. I stayed 3 nights and got charged for 4 nights. It took 2 emails and 2 phone calls to corporate to... More 

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1 review
3 of 5 stars Reviewed 3 weeks ago

Room key demagnetized. When I went to front desk to report the problem, I was made to feel as if I was bothering the front desk clerk. She had a very poor attitude - never once made eye contact (she was working on the computer). When she handed me back the card she proceeded to tell me (in a very... More 

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Howard T, General Manager at Hampton Inn & Suites Highland, responded to this review

Hello Danas415, I sincerely thank you for your review. We apologize for the opportunities you encountered during your stay, and will certainly take note of this to ensure it does not happen in the future. We appreciate you taking the time to write this review, and hope to see you again soon where we can provide you a much improved... More 

LOS ANGELES, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

the room should be clean often, ...the bed sheet is not clean and kinda itchy. stayed at the queen suite and pay a good money but its really not so worth it. used to love to stay at this hotel with my family and friends but now I have to think about it twice

Review collected in partnership with Hampton

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Howard T, General Manager at Hampton Inn & Suites Highland, responded to this review

Hello Emille E, Thank you for taking time to provide me with insight into you stay and know that your feedback will be used constructively in improving our guest experience. Our property prides itself on delivering service up to par with our guest expectations and when we fall short of that we work diligently to prevent it from happening again.... More 

Alamosa
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Nothing really outstanding about the motel but nothing all that wrong. Across the street from a Wal Mart and gas station, close to interstate and convenient for our purpose--close to family we were visiting. Room was adequate though no refrigerator or microwave. Can't understand why the coffee pot was in the bathroom but easily moved to a more sanitary location.... More 

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Howard T, General Manager at Hampton Inn & Suites Highland, responded to this review

Hello Jacque P, We are glad to hear the location of our property was conveniently located near your family and served the purpose of your stay. We are nearing a public space renovation that will provide additional pleasantries to guest looking to spend more time at property level that is slated to begin mid Summer this year. Please know that... More 

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