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All 2 Highland hotels

Hampton Inn & Suites Highland

2.5 of 5 Hotel   |   27959 Highland Ave, Highland, CA 92346 (Formerly Hampton Inn & Suites - Highland,Ca @ San Manuel Village)
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Hampton Inn & Suites Highland
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Ranked #1 of 2 Hotels in Highland
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Monica L Pico Rivera, United States
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208 reviews from our community

Traveler rating
    99
    55
    24
    16
    14
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73
68
10
39
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Whittier, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

Didn't know how to check people in/seemed confused... Unaware how to use their own software... Went to my room and found a unpleasant surprise to say the least... Then to make up for it they give me a room next to the frwy...you could imagine the noise! Not happy!

Review collected in partnership with Hampton

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Pico Rivera, United States
1 review
4 of 5 stars Reviewed 1 week ago

We like the Hampton Brand. We actually selected the Highland Hampton because of our great experience with the Palmdale Hampton. The staff is friendly. The rooms are a great value. They are clean, quiet, and roomy. My nephew loved the complimentary lemonade and cookies. However, truth be told the hot breakfast is the real seller for us. Hot delicious breakfast... More 

Review collected in partnership with Hampton

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John P, Manager at Hampton Inn & Suites Highland, responded to this review

We are happy to hear that you enjoyed our amenities and cookies! Our hot breakfast every morning is definitely convenient. We do try hard to make every stay memorable. I have shared this information with my staff and we thank you for taking the time to give us a review. We hope to see you the next time your in... More 

Los Angeles, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Hampton Inn & suites because we were attending an event at San Manuel Casino. The service, location and room were all great. I would definitely stay here again if we are ever in the area.

Review collected in partnership with Hampton

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John P, Manager at Hampton Inn & Suites Highland, responded to this review

We are happy to hear that your stay was excellent. We try hard to make every stay memorable. Thank you for taking the time to give us a review. We hope to see you the next time your in the area! More 

Los Angeles. CA
Top Contributor
50 reviews 50 reviews
26 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Being a Hilton Honors member, we used our points to stay one night to meet up with friends who lived in the area. Even if we hadn't used our points it was a good deal at $99/night. This is a new, clean hotel and the closest one to the the San Manuel Casino. They also provide a free shuttle to... More 

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John P, Manager at Hampton Inn & Suites Highland, responded to this review

We are happy to hear that you enjoyed our amenities and comfortable bed. Our 24 hour shuttle is definitely convenient. I apologize for the confusion at the front desk. We try hard to make every stay memorable. I have shared this information with my staff to ensure we are more careful at time of check in. Thank you for taking... More 

Encinitas, California
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is very nice. The room is clean and comfortable. Hot water shower is very nice and they have decent breakfast that is included. However the hotel is very close to major traffic streets. It is very noisy at night. There was a note in the room stating that there were ear plugs to help blocking the noises during... More 

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John P, Manager at Hampton Inn & Suites Highland, responded to this review

Thank you for your feedback of your recent stay with us. I understand you were unhappy with the level of noise, and I am very sorry for this experience. We take a lot of pride in our guests being satisfied and apologize that we were unable to meet that expectation. It is not our standard to not follow through with... More 

Bakersfield, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

The hotel was very noisy with the people in the room next to ours having two kids that ran the halls and banged on the walls. The night clerk was called three times and nothing was done about the noise. We checked out at nine pm and drove 5 hours home because we knew that we would not get any... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
John P, Manager at Hampton Inn & Suites Highland, responded to this review

Thank you for your feedback of your recent stay with us. I understand you were unhappy with the noise level of your room and I am very sorry for this experience. We take a lot of pride in our guests being satisfied and apologize that we were unable to meet that expectation. I am working with our staff to prevent... More 

enoch, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This is my absolute favorite hotel. The rooms are always so comfortable, the staff knowledgeable and friendly. The breakfeast in the morning is a perfect way to start the day. i have never recommended a hotel more to people than this one.

Review collected in partnership with Hampton

Was this review helpful? Yes
John P, Manager at Hampton Inn & Suites Highland, responded to this review

Thank you for the review. Our team works hard at making sure your stay with us is a great experience. I have shared this review with the staff and we all look forward to having you here again. More 

Pismo Beach, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Our stay was very enjoyable. The suite was large and comfortable for the two of us. The staff were friendly and helpful. The complimentary breakfast was really good. Bed was comfortable as well and I will definitely plan to stay here next time I visit my family in the San Bernardino/Highland/Redlands area.

Review collected in partnership with Hampton

Was this review helpful? Yes
John P, Manager at Hampton Inn & Suites Highland, responded to this review

Thank you for taking the time to give us a review. We always enjoy hearing from our guests. We look forward to your stay the next time you visit family. More 

San Dimas, California
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As usual, we had a great stay at this non-smoking hotel. We're always comfortable and feel at home. The free shuttle service to the casino is great. Excellent fitness room and heated pool. Free buffet breakfast is wonderful.

Review collected in partnership with Hampton

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John P, Manager at Hampton Inn & Suites Highland, responded to this review

I am pleased to hear your stays have been consistent and enjoyable. Next time you are here, feel free to ask for me and say hello. I always enjoy meeting our guests. More 

Orange, California
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed December 7, 2014

My husband I decided to get away for the Thanksgiving holiday and wanted to visit San Manuel Casino. Since the casino doesn't have a hotel, I chose the closest hotel which was the Hampton. Upon arrival we received $80 in coupons for the casino, which we used and got our Thanksgiving dinner at the buffet for $4.95 each! And I... More 

Was this review helpful? Yes
John P, Manager at Hampton Inn & Suites Highland, responded to this review

Glad to hear about your great experience not just at the hotel, but the Casino as well! We always enjoy hearing guests comments, and we thank you for taking the time to review us. We look forward to having you stay with us again. Congrats on the win at the Casino! More 

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Additional Information about Hampton Inn & Suites Highland

Address: 27959 Highland Ave, Highland, CA 92346 (Formerly Hampton Inn & Suites - Highland,Ca @ San Manuel Village)
Phone Number:
Location: United States > California > Highland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Highland 2.5*
Number of rooms: 110
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Also Known As:
Hampton Inn & Suites - Highland,Ca @ San Manuel Village Hotel Highland
Hampton Inn And Suites - Highland,Ca @ San Manuel Village

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