We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 2 Highland hotels

Hampton Inn & Suites Highland

2.5 of 5 Hotel   |   27959 Highland Ave, Highland, CA 92346 (Formerly Hampton Inn & Suites - Highland,Ca @ San Manuel Village)
Hotel deals
Hotel website
Hotel amenities
Special Offer
2X Points Package
Hampton Inn & Suites Highland
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Hampton Inn & Suites Highland to your Saves list
Ranked #1 of 2 Hotels in Highland
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Jeff G San Dimas, California
Write a Review

200 reviews from our community

Traveler rating
    96
    53
    23
    15
    13
See reviews for
69
66
10
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (200)
  • Mar-May only
    (36)
  • Jun-Aug only
    (56)
  • Sep-Nov only
    (57)
  • Dec-Feb only
    (51)
All months
San Dimas, California
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

As usual, we had a great stay at this non-smoking hotel. We're always comfortable and feel at home. The free shuttle service to the casino is great. Excellent fitness room and heated pool. Free buffet breakfast is wonderful.

Review collected in partnership with Hampton

Was this review helpful? Yes
Orange, California
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband I decided to get away for the Thanksgiving holiday and wanted to visit San Manuel Casino. Since the casino doesn't have a hotel, I chose the closest hotel which was the Hampton. Upon arrival we received $80 in coupons for the casino, which we used and got our Thanksgiving dinner at the buffet for $4.95 each! And I... More 

Was this review helpful? Yes
Contributor
16 reviews 16 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We were very pleased with our upgraded room, a king suite, in this very nice hotel. It was comfortable and clean and in a convenient location , especially if you plan to go to the mountains in the Big Bear Lake area. Everyone on the staff was friendly and helpful. The hotel was better than we expected, and we recommend... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 4 weeks ago

6 nights driving from N Calif to Raleigh, 5 in Hampton Inns. All excellent. They're always our first choice if available where we're stopping. This one was one of the best. You really need 200 words minimum? Change this survey.

Review collected in partnership with Hampton

Was this review helpful? Yes
hIGHLAND, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 12, 2014

This place sucked big time, not for family, esp if you have a young child. I stayed here with my daughter recently, she couldn’t sleep the whole night, the room reeked of vomit and cigarette smoke. The bed was lumpy and the room was hastily done by the housekeeping – sink was dirty, bedding not changed. I regretted staying here... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
John P, Manager at Hampton Inn & Suites Highland, responded to this review

Thank you for your feedback of your recent stay with us. I understand you were unhappy with the cleanliness of your room and I am very sorry for this experience. We take a lot of pride in our guests being satisfied and apologize that we were unable to meet that expectation. In the future, please alert us to the smell... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 31, 2014 via mobile

I stayed here for a night and woke up to itching and scratching. I removed the covers and huge tick size bugs infested the white sheets and pillows. I couldn't believe my eyes. They were literally next to my body just crawling around. They came and inspected and said yes their are bugs and did nothing at all. DO NOT... More 

Was this review helpful? Yes 2
John P, Manager at Hampton Inn & Suites Highland, responded to this review

I want to apologize for the unfortunate experience that you had at our hotel. The health and safety of our guests is of the utmost importance and is always a focal point of our operations in order to continue providing our guests with a great experience. We appreciate you bringing this to our attention and will work to make sure... More 

Leesburg, United States
1 review
5 of 5 stars Reviewed October 12, 2014

I stay at Hampton Inn regularly on business travel and this hotel was up to the Hampton Inn standards I have come to expect. The hotel is located near the highway. I had a room on the side facing the highway but I found it to be quiet nonetheless. I would certainly recommend it to others.

Review collected in partnership with Hampton

Was this review helpful? Yes
John P, Director of Sales at Hampton Inn & Suites Highland, responded to this review

Thank you for staying at our Hampton Inn & Suites. We love hearing your a regular within the Hampton family. We strive to give the best service possible and have shared your review with our staff. We look forward to seeing you again! More 

Sunset Beach, United States
1 review
5 of 5 stars Reviewed October 11, 2014

We have stayed many times at this Hampton and found the staff to be very pleasant and helpful, very clean and comfortable rooms, excellent breakfast and we like the interaction and shuttle with the San Manuel Casino. A very nice getaway for us.

Review collected in partnership with Hampton

Was this review helpful? Yes
John P, Director of Sales at Hampton Inn & Suites Highland, responded to this review

Thank you for staying at our Hampton Inn & Suites. We love hearing your a regular within the Hampton family. We strive to give the best service possible and have shared your review with our staff. We look forward to seeing you again! More 

North Bend, Washington
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed October 9, 2014

I stayed at this hotel for about (3) weeks and found a lot to like and some things that were completely unacceptable. I liked the suite that I had a lot. But it wasn't the first room that they gave me. The first one had a toilet issue that never really got resolved and it took (3) days of putting... More 

Was this review helpful? Yes
John P, Director of Sales at Hampton Inn & Suites Highland, responded to this review

Thank you for staying at our Hampton Inn & Suites and thank you for taking the time to tell us of your experience. Of course dealing with toilet issues is not our standard, nor is the lack of supplies for your room. We strive to give the best service possible and have shared this information with our staff. We look... More 

Skyforest, Ca
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed October 7, 2014

I love leaving good reviews but I can't do it this time. I live about 1/2 hr away from this hotel and it is the best hotel around. I stayed here because my daughter was getting married just around the corner. I made my reservation a couple of weeks in advance. I asked for a 2 queen room with a... More 

Was this review helpful? Yes
John P, Director of Sales at Hampton Inn & Suites Highland, responded to this review

Thank you for staying at our Hampton Inn & Suites. I apologize you are unhappy with your experience. Of course we strive to give the best service possible and have shared this information with our staff. At times, current guests will extend their stay, which can alter the room availability. We do work hard at accommodating all requests and hope... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hampton Inn & Suites Highland? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn & Suites Highland

Address: 27959 Highland Ave, Highland, CA 92346 (Formerly Hampton Inn & Suites - Highland,Ca @ San Manuel Village)
Phone Number:
Location: United States > California > Highland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Highland 2.5*
Number of rooms: 110
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Cheap Tickets, Orbitz, Hilton Hotels, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your Hampton Inn & Suites Highland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn & Suites - Highland,Ca @ San Manuel Village Hotel Highland
Hampton Inn And Suites - Highland,Ca @ San Manuel Village

65 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
Hotel & grounds (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (62)
Viewed
Hotel & grounds (10)
Viewed
Room/suite (13)
Viewed
Dining (7)
Viewed
Business center/function rooms (11)
Viewed
Bathroom (2)
Viewed
Pool/beach area (5)
Viewed
Other (14)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay