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Holiday inn Express Hotel & Suites

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9750 Keypoint Ave, Hesperia, CA 92345
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97 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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    (97)
  • Mar-May only
    (27)
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San Diego
Level Contributor
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

The hotel was clean and basic - nothing fancy here. The building and grounds are showing a little wear and are in definite need of an upgrade. There was a refrigerator and microwave in the room, which was very convenient. Hotel staff was very helpful and friendly. Bed was hard as a rock, but the pillows were comfy. There are... More 

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Coronado, California
Level Contributor
100 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
1 of 5 stars Reviewed April 13, 2015

I am a member of HI Rewards and stay at these hotels often. This one was a disappointment. Was hoping for a king bed but did not get it. I noticed that the hotel was completely full, I think it was a convention of tattoo artists. Tried to go to bed at 10 30 PM, but the music next door... More 

Was this review helpful? Yes
HIEXHESPERIA, Front Desk at Holiday inn Express Hotel & Suites, responded to this review

Dear Navytravel, We sincerely apologize for any inconvenience you experienced during your stay. As an IHG Rewards Member, we greatly appreciate your feedback. Best Regards, The Front Desk Staff More 

Los Gatos, California
1 review
5 of 5 stars Reviewed April 3, 2015

We stayed at the Holiday Inn Express in Hesperia recently with a group of 20 High School students while attending a music competition in San Bernardino (about 20 minutes away). The hotel is in a good location, right near the freeway but not noisy. A good set of stores is nearby, including a Super Target. The rooms are comfortable, recently... More 

Was this review helpful? Yes
HIEXHESPERIA, Front Desk Agent at Holiday inn Express Hotel & Suites, responded to this review

We are pleased to hear that you enjoyed your stay with us! Thank you so much for giving us your feedback, it is greatly appreciated. We hope to see you all again soon! Warm regards, The Front Desk Staff More 

Victorville, California
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 31, 2015

I love Holiday Inn Express properties. The best part is the free breakfast. Not you normal continental breakfast either, eggs, sausage, waffles and fruit. This property is clean and close enough to the Freeway, but not so close that you can hear the Freeway. This one even has an Indoor pool. Nice place for a reasonable price.

Was this review helpful? Yes
HIEXHESPERIA, Front Office Manager at Holiday inn Express Hotel & Suites, responded to this review

We are pleased to hear that you enjoyed your stay with us. Your feedback is greatly appreciated. We hope to see you again in your future travels! Best regards, Front Office Manager More 

Las Vegas, Nevada, United States
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 5, 2015

Basic hotel that has free breakfast. One of the few Holiday Inn's that have a pool! Clean room and very comfortable beds. Perfect for travelers since it is right off the highway. I got there at 2:00 a.m. and everything went well.

Was this review helpful? Yes
HIEXHESPERIA, Front Office Manager at Holiday inn Express Hotel & Suites, responded to this review

Thank you for your valuable feedback. We are pleased to hear that we were able to accommodate your needs. We hope to see you return to our property in your future travels! Warm regards, Front Office Manager More 

Phoenix, Arizona
Level Contributor
36 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed January 4, 2015

We stopped here to rest for the night as we were traveling back home from CA. I usually review my hotels before I stay but since this was last minute it was out of guessing. It was a pleasant and quiet hotel to stay at, we got a good night rest. I didn't eat the free breakfast because we were... More 

Was this review helpful? Yes 1
HIEXHESPERIA, Front Desk Agent at Holiday inn Express Hotel & Suites, responded to this review

Dear LuvTravels20, We were sad to read that you weren't able to eat our awesome, hot breakfast. We do look forward to your future visits with us though. Thank you for pointing out that our hotel is located across from the Super Target here in Hesperia. Safe travels in your future adventures! More 

san carlos, ca
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed January 3, 2015

The rooms are dark and kind of dingy, but clean. I don't know how to explain it other than the hotel had a "depressed" feel to it. But the staff was friendly and the place clean. The free breakfast is great, really. There are a ton of options from pancakes to biscuits and gravy to cereal. I was impressed. The... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday inn Express Hotel & Suites, responded to this review

Dear owen007, Thank you for taking the time to post a review of our property. It is heartwarming to know that you enjoyed the breakfast. I also appreciate and wish to thank you for the ind words intended or the staff. On the other hand, please accept my sincere apology for the inconvenience you encountered on some aspects of your... More 

Oakland, California
Level Contributor
46 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed December 27, 2014

Very noisy, you will not get a good nights sleep here! The hotel has a heated indoor pool so it is full of families with small children. The Pool was filled with rowdy screaming children splashing around, not adult friendly at all. The walls are paper thin, children were running around and bouncing balls in other rooms house at night,... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday inn Express Hotel & Suites, responded to this review

Dear cml94618, Thank you for writing a review about your recent stay with us. I certainly appreciate you taking the time to bring this matter to our attention. We are always happy to provide a consistently clean, comfortable and courteous place for our guests. Please accept our sincere apologies for falling short of your expectations. We take comments such as... More 

San Diego, California
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed November 24, 2014

Stayed at this hotel since we were visiting my boyfriend's family for Thanksgiving. It was closest to their house that allowed pets. I found a great deal through Expedia.com. We got a suite for only $80/night. There is a $25 non-refundable pet fee. The hotel was very well kept and clean. I thought the indoor pool was a nice touch.... More 

Was this review helpful? Yes 1
HIEXHESPERIA, Front Office Manager at Holiday inn Express Hotel & Suites, responded to this review

We do apologize for the noise disturbance during your stay at the Holiday Inn Express & Suites in Hesperia. Even though it was a 1 night stay, next time, please do not hesitate to inform the Front Desk of any situation that may arise during your stay. We hope you do return with us. Regards, The Front Dest More 

Riverside, California
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 11, 2014

Located near I15, a nice place to rest overnight before going down Cajon Pass into the LA Basin, especially if one has had a previous long night in Las Vegas. Small shopping center across the street .Clean rooms, Quiet, good breakfast

Was this review helpful? Yes
HIEXHESPERIA, Front Desk Staff at Holiday inn Express Hotel & Suites, responded to this review

Thank you for choosing our location as your half way point destination. We look forward to your visits in the future. Regards, The Front Desk More 

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