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Holiday inn Express Hotel & Suites

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9750 Keypoint Ave, Hesperia, CA 92345
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Holiday inn Express Hotel & Suites
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101 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Las Cruces
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We visited LA for the first time and drove all over looking for a motel.There was not one open less than $200 so we ended up driving all the way to Hesperia! The room was awesome for the price, especially compared to what we'd been looking at. Very clean, smelled fine and the beds we very comfortable. The staff at... More 

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Montebello
5 of 5 stars Reviewed 2 weeks ago

Great....I will surely be doing it again I always stay it a Holiday inn express.....great room and food and accommodation.....the employees are always courteous and accommodating....it's my home away from home

Review collected in partnership with this hotel

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HIEXHESPERIA, Front Office Manager at Holiday inn Express Hotel & Suites, responded to this review

We are pleased to hear that our hotel is your home away from home! Thank you for your valuable feedback and we look forward to your future stays! Best regards, Aubrie Front Office Manager More 

Santa Monica, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I'm on the road extensively for work and I highly recommend this hotel. Very clean, solid wifi, nice managers reception during the week, indoor pool, large breakfast selection and a kid-friendly establishment. The staff is what makes the difference, though.The staff is friendly, professional and happy to go the extra mile for guests. Over the years, I have stupidly left... More 

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HIEXHESPERIA, Front Office Manager at Holiday inn Express Hotel & Suites, responded to this review

Dear Dale E, As always, it is a pleasure to have you as a guest in our hotel! Thank you for taking the time to give us your valuable feedback. Your continued loyalty is greatly appreciated and we look forward to seeing you throughout the rest of the year. Warmest regards, Aubrie Front Office Manager/ Guest Experience Champion More 

Tulsa, Oklahoma
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Keeping it simple: the bed was horrible. It was very hard and I woke up with a sore back the next morning. I'm glad the wifi was free, since it would never connect. The breakfast was average. When we went to check-out, the guy at the front desk was dismissive with the flaws we encountered. Maybe he's used to hearing... More 

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HIEXHESPERIA, Front Office Manager at Holiday inn Express Hotel & Suites, responded to this review

We greatly appreciate your feedback and do apologize that you were disappointed with your stay. We are proud to announce that we will be going through renovations in late September, so we will be getting all brand new beds. Hopefully you will give us another try with our new updated look! Best regards, Aubrie Front Office Manager/ Guest Experience Champion More 

San Diego
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel was clean and basic - nothing fancy here. The building and grounds are showing a little wear and are in definite need of an upgrade. There was a refrigerator and microwave in the room, which was very convenient. Hotel staff was very helpful and friendly. Bed was hard as a rock, but the pillows were comfy. There are... More 

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HIEXHESPERIA, Front Office Manager at Holiday inn Express Hotel & Suites, responded to this review

Thank you for your valuable feedback. We are excited to announce that we will be going through renovations towards the end of September, so we do hope that you return to our property to see our new updated look! Warmest regards, Aubrie Front Office Manager Holiday Inn Express and Suites Hesperia, Ca. More 

Coronado, California
Level Contributor
100 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
1 of 5 stars Reviewed April 13, 2015

I am a member of HI Rewards and stay at these hotels often. This one was a disappointment. Was hoping for a king bed but did not get it. I noticed that the hotel was completely full, I think it was a convention of tattoo artists. Tried to go to bed at 10 30 PM, but the music next door... More 

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HIEXHESPERIA, Front Desk at Holiday inn Express Hotel & Suites, responded to this review

Dear Navytravel, We sincerely apologize for any inconvenience you experienced during your stay. As an IHG Rewards Member, we greatly appreciate your feedback. Best Regards, The Front Desk Staff More 

Los Gatos, California
1 review
5 of 5 stars Reviewed April 3, 2015

We stayed at the Holiday Inn Express in Hesperia recently with a group of 20 High School students while attending a music competition in San Bernardino (about 20 minutes away). The hotel is in a good location, right near the freeway but not noisy. A good set of stores is nearby, including a Super Target. The rooms are comfortable, recently... More 

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HIEXHESPERIA, Front Desk Agent at Holiday inn Express Hotel & Suites, responded to this review

We are pleased to hear that you enjoyed your stay with us! Thank you so much for giving us your feedback, it is greatly appreciated. We hope to see you all again soon! Warm regards, The Front Desk Staff More 

Victorville, California
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 31, 2015

I love Holiday Inn Express properties. The best part is the free breakfast. Not you normal continental breakfast either, eggs, sausage, waffles and fruit. This property is clean and close enough to the Freeway, but not so close that you can hear the Freeway. This one even has an Indoor pool. Nice place for a reasonable price.

Was this review helpful? Yes
HIEXHESPERIA, Front Office Manager at Holiday inn Express Hotel & Suites, responded to this review

We are pleased to hear that you enjoyed your stay with us. Your feedback is greatly appreciated. We hope to see you again in your future travels! Best regards, Front Office Manager More 

Las Vegas, Nevada, United States
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 5, 2015

Basic hotel that has free breakfast. One of the few Holiday Inn's that have a pool! Clean room and very comfortable beds. Perfect for travelers since it is right off the highway. I got there at 2:00 a.m. and everything went well.

Was this review helpful? Yes
HIEXHESPERIA, Front Office Manager at Holiday inn Express Hotel & Suites, responded to this review

Thank you for your valuable feedback. We are pleased to hear that we were able to accommodate your needs. We hope to see you return to our property in your future travels! Warm regards, Front Office Manager More 

Phoenix, Arizona
Level Contributor
42 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed January 4, 2015

We stopped here to rest for the night as we were traveling back home from CA. I usually review my hotels before I stay but since this was last minute it was out of guessing. It was a pleasant and quiet hotel to stay at, we got a good night rest. I didn't eat the free breakfast because we were... More 

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HIEXHESPERIA, Front Desk Agent at Holiday inn Express Hotel & Suites, responded to this review

Dear LuvTravels20, We were sad to read that you weren't able to eat our awesome, hot breakfast. We do look forward to your future visits with us though. Thank you for pointing out that our hotel is located across from the Super Target here in Hesperia. Safe travels in your future adventures! More 

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