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Hotel Hermosa

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2515 Pacific Coast Highway, Hermosa Beach, CA 90254
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Hotel Hermosa
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55 Reviews from our TripAdvisor Community

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Traveler rating
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    22
    12
    3
    2
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Concord
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The location is good, although directly on the pacific highway, therefore a little noisy, especially for the rooms on the back. The hotel is nice, views from some areas of the lobby and some rooms are stunning, however overall it is a little decadent and some of the fixtures, decor, furniture and accessories are old and rundown (just as an... More 

Was this review helpful? Yes
Las Vegas, Nevada
1 review
4 of 5 stars Reviewed 6 days ago NEW

I want to be sure you understand that as far as what the hotel did I have no complaints. It was a misunderstanding when booking that I agreed to a ADA room. We also arrived at 1:30 and our room was not ready. Check-in was not until 3:00 so they have time to prepare the room but we did need... More 

Was this review helpful? Yes
Brad E, Manager at Hotel Hermosa, responded to this review

Dear Walt-and-Skylar, Thank you so much for choosing to make Hotel Hermosa your home away from home during your recent visit to Los Angeles. I truly enjoyed reading everything you had to say about the hotel. It does sound like things got off to a rough start for you, and I'm glad we were able to turn this around, and... More 

La Quinta,Ca
Level Contributor
69 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed 1 week ago

Pros Very clean hotel and rooms Free parking the most friendly and capable staff upgraded to a spa tub room and used it twice-highly recommend a spa room Cons-Rooms need an update although they are very clean- need new flat screen tv ,redue popcorn cellings Breakfast only ate it once-cookies in the afternoon enjoyable parking garage-spaces are very very narrow... More 

Was this review helpful? Yes
Brad E, Manager at Hotel Hermosa, responded to this review

Dear chipsin, Thank you for your 5 star review! We are so happy to hear you had such a great experience at Hotel Hermosa, and enjoyed our spacious rooms, clean property, and friendly staff. Our entire team works very hard to provide excellent service, and keep our hotel squeaky clean, and I am glad this didn't go unnoticed. I will... More 

Glastonbury, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is clean, service was excellent and free parking is included. I hadn't planned to be at the Hermosa but couldn't stay my final night at the previous hotel due to booking availability. Overall it is a fair value for quality, location and amenities, including the free breakfast in the lobby.

Was this review helpful? Yes 1
Brad E, Manager at Hotel Hermosa, responded to this review

Dear Peterkra, Thank you for taking the time to share your experience at Hotel Hermosa. We truly appreciate your valuable feedback. I am thrilled to hear you had such a pleasant experience, and enjoyed our clean hotel, free amenities, and excellent customer service. We hope you will come visit us again soon! Best regards, Brad Evans Assistant General Manager More 

Auckland Region, New Zealand
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This character hotel has been nicely refurbished and the balcony room (318) we had great views down to Hermosa Beach. The buffet breakast was great and included in the price. The staff were very friendly and we walked down to the beach in 20 minutes. Good value!

Was this review helpful? Yes 2
Brad E, Manager at Hotel Hermosa, responded to this review

Dear Rosemary T, Thank you so much for staying at Hotel Hermosa! We appreciate you taking the time to share your experience. We are so glad to hear you enjoyed our fantastic views, friendly team members, and had a nice walk down to the beach. It sounds like you had a wonderful vacation. Please do come back and visit us... More 

Ajijic, Mexico
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 24, 2015

This was my 3rd time staying at Hotel Hermosa.....And it's still good value for the area. It has gone up in price and down in overall upkeep but still attractive though dated. The Breakfast is adequate. plentiful but nothing great. Typical of 3 *** hotels everywhere. Lobby coffee available all day is a plus and the chocolate macadamia cookies at... More 

Was this review helpful? Yes 2
Brad E, Manager at Hotel Hermosa, responded to this review

Dear chachaandsalsa, Thank you for so much for taking the time to write a review about your recent stay at Hotel Hermosa! We sincerely appreciate your valuable feedback. We are delighted to hear you had a great stay and enjoyed our clean rooms, great service, and central location. I sincerely apologize your expectations were not fully met, with regard to... More 

Issaquah, Washington
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 24, 2015

I am seldom inclined to rate anything 5 stars, but this facility is deserving. The location and view, cleanliness, staff friendliness, breakfast, pool and spa, and remodeled bathroom all stand out. I live in a remote heavily forested area that is extraordinarily quiet at night and I am a very light sleeper. So when I arrived in my room overlooking... More 

Was this review helpful? Yes 2
Brad E, Manager at Hotel Hermosa, responded to this review

Dear EmanEkaf, Thank you so very much for your 5-STAR review! It was truly a delight to read about your experience with us. I'm so glad you were able to enjoy a comfortable night's sleep, and we greatly appreciate your compliments regarding our friendly staff, cleanliness, and convenient location. I am happy to share our hotel will be undergoing a... More 

Stamford, CT
Level Contributor
117 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed June 21, 2015

Located on the bus line, this place has free breakfast and also great views on the patio. Shops and restaurants nearby, but their "fitness center" is a nearby gym. Ask for a room with tall ceilings--some have them, some don't.

Was this review helpful? Yes 1
Brad E, Manager at Hotel Hermosa, responded to this review

Dear TheodensQueen, Thank you for taking the time to share your experience. We sincerely appreciate your feedback. We are so pleased to hear that you enjoyed our convenient location, and all our hotel has to offer, including our fantastic views! Thank you for being our guest, and we do look forward to seeing you again very soon. All the best,... More 

Los Angeles
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 19, 2015

The other reviews state it is dated. It is but the customer service rocks! I understand a renovation is in the future but until then it is super clean, the staff is friendly and helpful, and you cannot beat the value for a water view room in the area. Don't hesitate to book here.

Was this review helpful? Yes 1
Brad E, Manager at Hotel Hermosa, responded to this review

Dear SoCaRob, Thank you so much for your wonderful review! We really appreciate your feedback. I am so happy you enjoyed our clean rooms, fantastic views, and especially our team members. We do pride ourselves on excellent customer service, and really try to exceed our guests' expectations each and everyday. Please come back and see us again soon! Best regards,... More 

bismarck
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 11, 2015

The Hotel Hermosa has excellent customer service. They were helpful, friendly and eager to help. The rooms were a little outdated. The fold-out couch mattress was really bad. You could feel and count each spring.....I hope they would replace those mattresses soon. The location is nice. The pool area is quite small, but nice. For the money, and being fairly... More 

Was this review helpful? Yes
Brad E, Manager at Hotel Hermosa, responded to this review

Dear amy m, Thank you so much for staying with us here at Hotel Hermosa. It was a great pleasure having you with us. I'm thrilled to know that you enjoyed our central location, and that our staff took great care of you during your visit! Thank you also for taking notice in their service; I will be sure to... More 

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