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Hotel Healdsburg

4.0 of 5 25 Matheson St., Healdsburg, CA 95448
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Certificate of Excellence 2014
Hotel Healdsburg
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Hotel Healdsburg
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413 reviews from our community

Traveler rating
    201
    101
    61
    33
    17
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42
230
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18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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  • All months
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    (88)
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Dallas, Texas
Top Contributor
56 reviews 56 reviews
4 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago

Our four couple wine group thoroughly enjoyed our stay at Hotel Healdsberg! One couple has already booked an October 2015 reservation to bring other friends! The rooms are very understated and decorated to please a sophisticated and discerning clientel. The concierge (Tigan Wilson) was excellent arranging several trip details for our demanding group!! The location of the hotel allows for... More 

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Cadiff By The Sea
Contributor
12 reviews 12 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

If you're gonna stay in Healdsburg and cost is not an issue then stay here. Service was impeccable and rooms were amazing. Great details were put into this place. There is definitely a coolness factor here and the location in in the square. Everything is walkable. One of my favs of all hotels

Was this review helpful? Yes
Emma M, Manager at Hotel Healdsburg, responded to this review

Thank you so much for your fabulous review. We are thrilled that you had such a great experience here. We love to hear that we make our guests as comfortable as we have made you! We hope to have the pleasure of having your as our guests again. Sincerely, Emma Martinson Director of Operations More 

San Francisco, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

We spent one night here for Valentine's. The place is beautiful, modern, spacious and we loved it here. The bathroom was huge. Location is very convenient and they had cute PUBLIC bikes to move around.

Was this review helpful? Yes
Emma M, Manager at Hotel Healdsburg, responded to this review

Thank you so much for your review. It sounds like your holiday weekend was perfect and we are extremely happy to have played a part in that. We look forward to welcoming you back in the not to distant future! Sincerely, Emma Martinson Director of Operations More 

London
Top Contributor
125 reviews 125 reviews
59 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Made to feel very welcome, and a great breakfast. But Healdsburg does seem to be an expensive place to stay (easy escape from SFO for the night/weekend?) and so for the price I would expect this quality/level of service. Free bike hire great fun, and concierge happily advised on wineries to visit by bike or on foot! Our room was... More 

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Emma M, Manager at Hotel Healdsburg, responded to this review

We appreciate your review of our property very much. It is always so nice to hear that our guests get to enjoy all of the different aspects of property; from the pool, to the bikes, to speaking with our fabulous concierge! It sounds like Healdsburg was the perfect escape for you and we truly hope to have the pleasure of... More 

Ohio
Top Contributor
59 reviews 59 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed using the Winter Bliss package which offered food credit during the stay. There are several options at Hotel Healdsburg as well as their sister H2 hotel. The on premises Dry Creek Kitchen is excellent. The property is well maintained and the staff are all friendly. Guest rooms are well furnished with super attention to detail in the bathroom.... More 

Was this review helpful? Yes 1
Emma M, Manager at Hotel Healdsburg, responded to this review

Thank you very much for taking the time to review our property regarding your recent winter stay with us. It is so great to know that you truly enjoyed your little getaway, and that the small touches we are able to add really made the difference! We can not wait to welcome you back as our guests in the near... More 

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Hotel suite was dark. Over a courtyard and voices until late. Facility is in dire need of remodel. Pocket door in bathroom almost inoperable. Staircase Sheetrock is crumbling due to moisture. Bathroom ceiling rusted. Not enough hot water in shower. No DVD controller. Not worth the price

Was this review helpful? Yes 2
Emma M, Manager at Hotel Healdsburg, responded to this review

Thank you for your constructive criticism regarding your recent visit. I would greatly appreciate the opportunity to address your concerns via a phone call at your convenience. Please email me directly at Emma@HotelHealdsburg.com so we can set up a time that works for you. Sincerely, Emma Martinson Director of Operations More 

Oakland, California
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Purchased the expensive winter bliss pkg, was not offered an upgrade (whether or not there was one available), no truffles, room-a lovely shade of avocado green with no art work on the walls except a lonely picture over the toilet- this a premier corner room on the 3rd floor. Best thing about the hotel, location.

Was this review helpful? Yes 2
Emma M, Manager at Hotel Healdsburg, responded to this review

Thank you for your review. I am sorry to learn our establishment was not up to your expectations both in quality and service, and regret the inconveniences you experienced. We will, as always, take your feedback seriously as we continue to enhance both our product and service. We are in the early stages of doing a full refresh, including paint... More 

Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We recently met up with friends for a lovely 2 day stay at the Hotel Healdsburg on the square in downtown Healdsburg. I'm surprised to see a few negative reviews here, because we found the hotel to very appealing and the staff were all very friendly and pleasant with an "aim to please attitude". This hotel is located in the... More 

Was this review helpful? Yes 1
Emma M, Manager at Hotel Healdsburg, responded to this review

Thank you so much for your truly fabulous review of our property. It sounds like you really were able to unwind and relax and enjoy your time with us. It is always so great to hear that our staff went above and beyond to please, as this is what they are here to do! We truly look forward to welcoming... More 

San Francisco, California
Contributor
11 reviews 11 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed at Hotel Healdsburg in January for 2 nights and was very disappointed. We are very discerning travelers and thoughts the hotel was very ordinary specially the rooms. The room was really cold even with the heating system on. Very sparsely furnished with Ikea type furniture. Nothing like the photos on the web site. But a big plus is... More 

Was this review helpful? Yes 1
Emma M, Manager at Hotel Healdsburg, responded to this review

Thank you so much for the time you took to share your recent experience at our hotel. It appears that you had a wonderful night's sleep and we are always pleased to hear that! With that said, I am sorry to hear that the restaurant did not live up to your expectations. I will certainly take your constructive criticism to... More 

San Francisco, California
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 4 weeks ago

Overall the service from the front desk, valet and restaurant was sub-par. The front desk staff was aloof and unhelpful upon check-in. I had to prompt him for information about the package we booked and the spa. The following morning I asked about a late check-out, which had been advertised and the staff literally laughed out loud at the request.... More 

Was this review helpful? Yes
Emma M, Manager at Hotel Healdsburg, responded to this review

Thank you for your review. I am sorry to learn your stay was not up to your expectations both in quality and service, and regret the inconveniences you experienced. We will, as always, take your feedback seriously as we continue to enhance both our product and service. We appreciate you taking the time to give us this valuable feedback. Sincerely,... More 

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Additional Information about Hotel Healdsburg

Address: 25 Matheson St., Healdsburg, CA 95448
Phone Number:
Location: United States > California > Sonoma County > Healdsburg
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hotel Healdsburg 4*
Number of rooms: 55
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