We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 14 Hayward hotels

Heritage Inn

2.0 of 5 Hotel   |   410 West "A" Street, Hayward, CA 94541
Hotel amenities
Save Saved
You added Heritage Inn to your Saves list
Heritage Inn
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
3%
Ranked #14 of 14 hotels in Hayward
  • Overview
  • Reviews (32)
  • Photos (26)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (7)
  • Location
  • More
Write a Review

32 people have reviewed this hotel

Traveler rating
    0
    0
    2
    3
    27
See reviews for
9
2
3
8
Rating summary
  • Location
    2 of 5 stars
  • Sleep Quality
    1.5 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Sacramento, California, USA
Top Contributor
84 reviews 84 reviews
15 hotel reviews
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed October 18, 2013

while working in Hayward,i was trying to save money, so I figure I would stay here. Upon pulling up on the property the front door was barely hanging on its hinges they had promised me a refrig and their was none,so they move me to another room, the room smell of bad and dog urine when would up to my... More

Was this review helpful? Yes 3
Amstelveen, Holland
1 review
3 of 5 stars Reviewed October 1, 2013

very kindly crew, public transport nearby, laundrette and some shops on walking distance, good to see that the room quality is in the proces of improvement. Sad thing was that the swimmingpool was closed.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Juan G, Manager at Heritage Inn, responded to this review

We appreciate your feedback and comments of your recent visit to our property. We are happy to hear that your stay was pleasant and enjoyable. We are in the middle of some renovation to our property and the swimming pool will be open soon. Thank you and we look forward to your next visit. Sincerely, Management More

Salt Lake City
Contributor
15 reviews 15 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 27, 2013

The room was disgusting!! Didn't look like it had been clean in months. Blood stains on the carpet. Other bodily fluids on the carpet. Thick black mold growing behind the toilet! Beds were terrible to sleep on and dirty. The pillow cases were yellow and looked like they haven't been replaced in 15 years. Towels were also stained but not... More

Was this review helpful? Yes
Juan G, Manager at Heritage Inn, responded to this review

Thank you for your feedback regarding your recent stay. We are working diligently to fix the issues addressed to bring to our guests a better and improved hotel. The property is under new management whom are working to improve the property overall. Once again thank you for your feedback. General Manager More

tucson
1 review
1 of 5 stars Reviewed July 15, 2013

Don't ever came here or make reservation throught hotel planner. Hotel is dirty, no toilet paper, asking the front desk 3 time for it but never got it. Booking 3 room for 3 night but can't stay more than 12 hours. Check out early on the morning and ask the front desk service for the refund of the 2 night... More

Was this review helpful? Yes
Juan G, Manager at Heritage Inn, responded to this review

We appreciate your feedback and we value your comments. We apologize for the inconvenience you experienced during your recent visit. Please be assured the issues will be addressed and will be worked on. The property is under new management whom is working to improve the hotel overall. Thank you once again for taking time to provide your feedback. Management More

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 of 5 stars Reviewed July 8, 2013 via mobile

I'm a cheap college student, so I've stayed in some questionable places. I wouldn't want my worst enemy to stay here. It was disgusting! I checked in alone and was terrified. I should have known it was a sketchy place when I had to sign a waiver saying I wouldn't stay more than 21 days. My neighbors were talking loudly... More

Was this review helpful? Yes
Juan G, Manager at Heritage Inn, responded to this review

Thank you for your feedback of your recent visit. Please accept our apologies for your inconveniences. The property is under new management whom will address and fix the issues you have listed. We are working diligently to improve our property for your comfort and enjoyment. Sincerely, Management More

Long Beach, CA
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed June 30, 2013

I know the title of my review is harsh but I can think of no other way to articulate the nightmare that I experienced at this place. I have traveled a fair amount at this point in my life and in that time I have been to some less than amazing places. However the Heritage Inn is BY FAR the... More

Was this review helpful? Yes 1
Escondido, California
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 16, 2012

Old, worn, and damaged room. WiFi didn't work in lobby. People "hanging around" made me feel very unsafe. Clearly stated at check-in desk about no refunds, we left and stayed at a national chain hotel anyway. I should have read the reviews first!

Was this review helpful? Yes 3
Le Grand, CA
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 19, 2012

When my wife made the reservations they assured us there would be a microwave and a refrigerator in the room. I was traveling for work and was on a budget so had brought food from home to eat throughout the week. First night nothing, 2nd night got the microwave, never did get the refrigerator. When you call the 800 number... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Heritage Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Heritage Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Heritage Inn

Address: 410 West "A" Street, Hayward, CA 94541
Location: United States > California > Hayward
Price Range (Based on Average Rates): $
Hotel Class:2 star — Heritage Inn 2*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Priceline, Travelocity, Tingo, Hotels.com, BookingOdigeoWL, Venere and Otel so you can book your Heritage Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Heritage Hotel Hayward

26 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (24)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (2)
Viewed
Room/suite (9)
Viewed
Bathroom (8)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (3)
Viewed
Pool/beach area (1)
Viewed
Room/suite (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Hayward with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
60

Questions & Answers

Questions? Get answers from Heritage Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer