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La Quinta Inn & Suites Hayward Oakland Airport

2.5 of 5 20777 Hesperian, Hayward, CA 94541
Best prices for: 1 room 1 guest
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La Quinta Inn & Suites Hayward Oakland Airport
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La Quinta Inn & Suites Hayward Oakland Airport
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175 reviews from our community

Traveler rating
    58
    47
    32
    20
    18
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51
23
13
64
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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1 review
1 of 5 stars Reviewed 1 week ago

This was a terrible hotel ~ dirty room, appliances didn't work, elevator broken, extension cords used all over the room (fire hazard), air conditioning didn't work, so much dust I could have built a medium size stuffed animal! They are renovating ~ while doing so no one should be allowed to stay there!!!

Review collected in partnership with La Quinta

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Slidell, Louisiana
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

location was perfect for me.near shopping mall,restaurants,airports.family lives nearby less than 3 miles away.major transportation just 5 minutes or less away.breakfast was excellent,ouiet and in a well kept community.grocery stores nearby.public transportation just a few steps from motel entrance.

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Fair Oaks, California
Top Contributor
109 reviews 109 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Very cheap unattended poorly managed property. How this has a triple AAA diamond rating is mind boggling! Over all it felt like a Red Cross Emergency Camp. Our room was spare; no pad or pencil, then had these precarious cables dangling from fridge to microwave half way on wall stretching to reach fridge, totally out of code and very insightful... More 

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Melissa E, General Manager at La Quinta Inn & Suites Hayward Oakland Airport, responded to this review

Thank you for your review. I am sorry to heard that your experience was not great I will like to offer you an apology for the issues. Please know that we have started our multi million dollar renovation. The whole hotel will be remodel! We hope you come back and see the finished product, as it is going to be... More 

Andover, United States
1 review
2 of 5 stars Reviewed January 21, 2015

I’ve stayed at many Laquinta hotels across the nation and this was the worst by far.The furniture and carpets were dirty throughout the facility. I would not stay at the hotel again. Security was an issue as at least one door was broken allowing access to anyone without a key.

Review collected in partnership with La Quinta

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Melissa E, General Manager at La Quinta Inn & Suites Hayward Oakland Airport, responded to this review

I am please to let you know that we have started our multi million dollar renovation. The whole hotel will be remodel. Also I have spoken to security and maintenance regarding issues and we are working on them. More 

Harbor City
Contributor
17 reviews 17 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 20, 2015

Last minute business decisions can lead to last minute travel arrangements and hotel accommodations at La Quinta. The $129.00 per night will land you a room in need of refurbishing and a desk chair that refuses to be adjusted. Requests to the Desk Clerk to replace the chair were ignored. The dust, plastic sheets in the hallway, and discards accumulating... More 

Was this review helpful? Yes
Melissa E, Manager at La Quinta Inn & Suites Hayward Oakland Airport, responded to this review

Thank you for your review. I am please to let you know that we have started our multi million dollar renovation. The whole hotel will be remodel! We hope you come back and see the finished product, as it is going to be beautiful! I am terrible sorry your expereince was not a good one i can assure you we... More 

LA, United States
1 review
2 of 5 stars Reviewed January 17, 2015

upon arrival room needed to be vacuumed. TV is not High Def and it looks horrible. Maid skipped my room 2 days and had to call for service. Reception created more friction to send some one than just to had it cleaned. Lack of service. Also, reception workers are hiding in the room behind the desk instead of being available... More 

Review collected in partnership with La Quinta

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Melissa E, Manager at La Quinta Inn & Suites Hayward Oakland Airport, responded to this review

Thank you for your review. I am sorry you had problems with housekeeping during your stay at our property. I had use your feedback as a training tool and had spoken to staff regarding this issues. Thank you. More 

Las Vegas, Nevada, United States
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 7, 2015

I was there for one night and was greeted by a friendly front desk attendant. The room was big, clean and the king sized bed was a little firm but okay. There are places to eat in the area. I ate at Rigatoni's. The hotel is also next to a strip mall anchored by a Target. If you have kids... More 

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Melissa E, General Manager at La Quinta Inn & Suites Hayward Oakland Airport, responded to this review

Thank you for taking the time to complete your review. We appreciate the feed back and are glad you had a pleasant stay. We hope to see you again soon! More 

Zionsville
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 18, 2014

Any responsible business traveler to the Oakland or East Bay area understands how expensive lodging is there. Since I was arriving late and staying for only one night, I tried a more affordable option than the big "H, M or S" chains and selected the La Quinta Inn & Suites on Hesperian Blvd in Hayward. I arrived the night before... More 

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Melissa E, General Manager at La Quinta Inn & Suites Hayward Oakland Airport, responded to this review

Thank you for the great review! Hope to see you on your next trip to Hayward. More 

Visalia, California
Contributor
19 reviews 19 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 18, 2014

I chose this hotel because it was convenient to where I needed to be the next day. I arrived about 40 minutes early thinking there would be a good chance to check in a bit early. After waiting for the front desk clerk to get done chatting with another employee I was told that there were no rooms ready, yet.... More 

Was this review helpful? Yes
Melissa E, General Manager at La Quinta Inn & Suites Hayward Oakland Airport, responded to this review

Thank you for taking the time to complete the survey. Regarding your request for early check in, I can assure you that if it is available, we always try to accommodate. Unless we were completely booked the night before, normally we do allow for an early check in, I'm sorry we were unable to accommodate your request. We agree the... More 

Mt. Shasta, United States
1 review
1 of 5 stars Reviewed December 16, 2014

This is possibly the worst LaQuinta I have ever stayed at. It might tie with the LaQuinta in Gold River, Ca. The room was right next to the Laundry area which I think if you are a Gold Member they would give you the nicest room. Not the case in this instance. The bed was broken, the blankets were not... More 

Review collected in partnership with La Quinta

Was this review helpful? Yes 1
Melissa E, General Manager at La Quinta Inn & Suites Hayward Oakland Airport, responded to this review

I'm sorry to hear your stay was not up to par. This is not the norm for our hotel, we pride ourselves on cleanliness and outstanding service. I will use you review as a training tool for my housekeeping and maintenance team, so we can make sure this experience does not happen again. More 

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Additional Information about La Quinta Inn & Suites Hayward Oakland Airport

Address: 20777 Hesperian, Hayward, CA 94541
Location: United States > California > Hayward
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — La Quinta Inn & Suites Hayward Oakland Airport 2.5*
Number of rooms: 146
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Also Known As:
La Quinta Inn And Suites - Hayward Oakland Airport Hotel Hayward
La Quinta Hayward
Hayward La Quinta

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