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All 14 Hayward hotels

La Quinta Inn & Suites Hayward Oakland Airport

2.5 of 5 Hotel   |   20777 Hesperian, Hayward, CA 94541
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La Quinta Inn & Suites Hayward Oakland Airport
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60%
Ranked #2 of 14 hotels in Hayward
A recent review
4 of 5 stars reviewed 4 weeks ago
Joan G charlotte, United States
  • Overview
  • Reviews (140)
  • Photos (25)
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140 people have reviewed this hotel

Traveler rating
    51
    37
    25
    15
    12
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40
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47
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Spanish first
  • Any
English first
1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

Totally not happy with my stay here. The first set of keys I was given was a room so far away from the front desk! So when I first get there, it looks as if the door was kicked in before, I opened the door to find a unmade bed and a tv on! I have no idea if I... More

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Fresno, California
2 reviews
1 of 5 stars Reviewed 3 weeks ago

The staff was very nice but the hotel is not anywhere I would stay or feel safe. The room was very dirty. The carpet and furniture was lacking a serious cleaning . The smell in the room was horrible and the bed was so old you can see the springs coming out. I checked in and immediately checked out.

Was this review helpful? Yes
charlotte, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great hotel for taking BART. Restaurants and shops nearby are good quality. Room was comfortable and staff very courteous. Breakfast has excellent choices...eggs (hard boiled and scrambled!), waffles, meat, lots of extras.

Review collected in partnership with La Quinta

Was this review helpful? Yes 1
Ypsilanti, Michigan, United States
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 5 weeks ago

I had a great 6 day stay here. Rooms were comfortable, close to the Oakland airport and great breakfast options in the morning. Also great staff. Everyone was friendly and helpful. Even saved us money by recommending the BART and taking us there! Would totally stay again if I came back to the Bay Area.

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Houston, Texas
Contributor
18 reviews 18 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 23, 2014

This hotel is a little outdated and the aroma in the air confirms that. It is right next to the Hayward Exec airport. The Oakland airport (OAK) is about a 15 minute drive up the interstate. The rooms appeared to be clean, but I think the age of the place kind of leaves you with a questionable feeling. It is... More

Was this review helpful? Yes 1
OAKLAND, United States
1 review
4 of 5 stars Reviewed June 18, 2014

This is my second time staying at this location and both times were good with the exception of my last visit. There was mildew stains on the sheets that were on my bed and there was another customer who had two huge dogs and I had to wait for ten minutes for them to get on the elevator. I don't... More

Review collected in partnership with La Quinta

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Melissa E, General Manager at La Quinta Inn & Suites Hayward Oakland Airport, responded to this review

Thank you for your response. I am sorry you had some issues while staying with us. I have forwarded your comments to my Housekeeping Manager, and she will make sure to discuss with her staff so something like this doesn't happen again. We hope you will give us another try next time you're visiting the Hayward area. More

Hayward, California
1 review
3 of 5 stars Reviewed June 10, 2014

So im here currently (10 June 14); checked in yesterday (Mon.) and im gunna be here till Sat., most likely. I checked in here, NOT because of the price - which is ridiculously high, NOT because of the customer service - which is hit and miss, i checked in here because i moved to Oakland at 2am on Mon., and... More

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Melissa E, General Manager at La Quinta Inn & Suites Hayward Oakland Airport, responded to this review

Thank you for taking the time to complete a very detailed review. I'm sorry you did not feel our staff was accommodating to your needs, I will defiantly address your concerns with our Guest Service Associates. In regards to our rate, I can assure you it is not a lie; La Quinta has what’s called dynamic pricing. It’s tiered pricing... More

Ventura, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 8, 2014

This hotel is very close to the airport and Chabot College. I have stayed there in the past and not had any problems, but on this last visit, the room I was in smelled like pet urine and mildew. Other visitors reported getting bug bites while sleeping. It is usually quiet, though, and the breakfast is good.

Review collected in partnership with La Quinta

Was this review helpful? Yes 1
Melissa E, General Manager at La Quinta Inn & Suites Hayward Oakland Airport, responded to this review

Thank you for your review. I am please to let you know that we start our multi million dollar renovation very soon. The whole hotel will be remodel! We hope you come back and see the finished produced. I'm so sorry your room was not up to par, I will discuss with our housekeeping staff, and use your feedback as... More

1 review
2 of 5 stars Reviewed June 2, 2014

Overall the stay here was pleasant but more attention needs to paid to the cleanliness of the rooms. Found a dirty washcloth in the shower one towel had a long black hair on it. Floors were not vacuumed properly.

Review collected in partnership with La Quinta

Was this review helpful? Yes
Melissa E, General Manager at La Quinta Inn & Suites Hayward Oakland Airport, responded to this review

Thank you for your review, I am sorry your room was not ready for you when you arrived. We pride ourselves on the cleanliness of our rooms, and you did not get to experience that. I have forwarded your review to our Housekeeping Manager so she can review with her staff, and reiterate the importance of attention to detail. Hope... More

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Additional Information about La Quinta Inn & Suites Hayward Oakland Airport

Address: 20777 Hesperian, Hayward, CA 94541
Phone Number:
Location: United States > California > Hayward
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — La Quinta Inn & Suites Hayward Oakland Airport 2.5*
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Also Known As:
La Quinta Inn And Suites - Hayward Oakland Airport Hotel Hayward
La Quinta Hayward
Hayward La Quinta

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
146

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