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La Quinta Inn & Suites Hayward Oakland Airport

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20777 Hesperian, Hayward, CA 94541
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1 room 1 guest
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La Quinta Inn & Suites Hayward Oakland Airport
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212 Reviews from our TripAdvisor Community

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Traveler rating
    65
    53
    37
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    29
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Culver City, California
1 review
1 of 5 stars Reviewed 3 days ago NEW

I was not charged the rate I was told I was to be charged (in writing). I was misinformed about the cancellation policy. The hotel failed to honor its 100% satisfaction policy. The staff tends to hide out in the back room and are rude when they show up. The wifi was poor.

Was this review helpful? Yes
Maximilian O, Manager at La Quinta Inn & Suites Hayward Oakland Airport, responded to this review

Thank you for your response. I would like to apologize for any miscommunication regarding rates. I will be more than happy to review your rates if you would like to contact me directly. Rates are quoted before tax and do tend to fluctuate depending on occupancy. Lastly, I have personally addressed the issue of an unattended front desk with my... More 

Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

We loved our stay at this hotel. Everything was clean and ready. The staff were very helpful and efficient. The location is in good proximity to everything and in a good neighborhood. We will definitely stay again!!

Review collected in partnership with La Quinta

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Maximilian O, Manager at La Quinta Inn & Suites Hayward Oakland Airport, responded to this review

We want to thank you for taking your time to write a review for our hotel. We look forward to see you in the future. More 

Hayward, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

The newly remodeled rooms are really nice and the staff is very friendly, helpful and knowledgeable. This is one of the top hotels I have stayed in. The location is great. It is close to just about anything you might want. Public Transportation, shopping, eating. Even though it is right next to the Hayward Airport you don't hear any noise... More 

Review collected in partnership with La Quinta

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Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Its the worst hotel we stayed as the room was on the ground floor with carpets rolled up in the passage way & other furniture items so it was difficult to drag luggage & reach room. Load of sound people walking late in night also the breakfast did not have many options.

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Chino Hills, California
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

first time travelling with my medium sized dog. Was well received by staff, they asked me to sign a detailed pet policy, no problem with me. beautiful facility although there were signs that they were remodeling. We must have gotten a room that was already remodeled because it looked brand new. the area had nice landscaped areas that were good... More 

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rancho cucamonga
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 weeks ago

We were extremely disappointed with our stay. The hotel was under construction with construction debris and furniture in hallways and the pool area. Water was shut off during the day due to construction. When we got to our room, it was not very clean and I had bloodstained sheets. The WIFi did not work at all in the rooms. We... More 

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Maximilian O, Manager at La Quinta Inn & Suites Hayward Oakland Airport, responded to this review

Thank you for your response. I am terrible sorry your stay was as you expected I want to personally apologize for the inconvenience you had at our hotel. We had been working more closely with our construction to assure guest satisfaction and maintain cleaner our common areas. I can assure you our security and staff are walking around the property... More 

Oakdale, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 24, 2015

Mold in the bathroom was disgusting. Very disappointed for 170 bucks. Is this a section 8 property? I really wondered when I saw the tweaker with the pit bull in the parking lot. Never again.. shame on this place

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 20, 2015

This was my first stay at this location, like what other's have said this hotel is under remodeling. There was a ton of furniture in the hallways which is either bad or not depending on your view. The room that was given to me was terrible!!! They should have been remodeling this room as the carpet was stained and just... More 

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed July 19, 2015

First time at this La Quinta,They are under a remodel project, bedding and furniture all over hallways not in trailers as others have done. No internet service. Breakfast mediocre I Would not recommend till remodel done

Review collected in partnership with La Quinta

Was this review helpful? Yes
Sarasota, Florida
Level Contributor
255 reviews
217 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
5 of 5 stars Reviewed July 12, 2015

I've stayed in this hotel 5 times over the last year. They are renovating the hotel, so the old furniture is in the hallway. It's not a big deal to me. The checkin (Marcus) was fast and efficient. The grounds are well maintained and the lobby is bright and inviting. The room was clean and the bed was comfortable. Overall,... More 

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