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BEST WESTERN PLUS Inn of Hayward

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360 West 'A' Street, Hayward, CA 94541
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BEST WESTERN PLUS Inn of Hayward
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BEST WESTERN PLUS Inn of Hayward
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131 reviews from our community

Traveler rating
    38
    37
    27
    17
    12
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29
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55
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chandler
1 review
4 of 5 stars Reviewed 1 week ago

even though the facility was under renovation, the stay was pleasant. and the breakfast dining area was clean and tidy. the staff there was very kind and helpful the food was good and temperature was just right...

Review collected in partnership with Best Western

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Top Contributor
100 reviews 100 reviews
41 hotel reviews
51 helpful votes 51 helpful votes
1 of 5 stars Reviewed 2 weeks ago

So I was in the area and needed a room . Found this place . The front desk staff was ok THE BED WAS HORRID . THE PLACE IS OLD AND RUN DOWN . I would allow my GF to stay there by herself . VERY UNSAFE AREA . Like most of these places that don't invest the money .....they... More 

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previse
Top Contributor
145 reviews 145 reviews
46 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a classic Best Western, dating from the late fifties or early sixties with three floors over a swimming pool. The rooms have been lightly remodeled, but still have small awkward bathroom areas and seem generally decrepit. There don’t seem to be a lot of other motel choices in the area and although it’s not an appealing place, it... More 

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Daly city
2 reviews
4 of 5 stars Reviewed March 14, 2015

I picked the right hotel! Me and my friends went to a concert at The historic Bal Theater at San Leandro and we ended up staying at the Hayward Inn. Good choice! It was near the venue about 8 mins away. The rooms were clean and so as the bathroom. In the morning they serve free breakfast and oh did... More 

Review collected in partnership with Best Western

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BWHayward, Manager at BEST WESTERN PLUS Inn of Hayward, responded to this review

Dear Jose S. Thank your for your guest feedback your opinion is valued. Our entire team strives in delivering an outstanding guest experience. We hope to see you in the near future. Sincerely, Hotel Management More 

San Francisco, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2015

We stayed here because we attended a concert at Bal Theatre which was just a 7-minute drive. Rooms are large. Bed very comfortable. It's true that you will hear freeway noise but we have the air conditioner on so that didn't bother us. They have a pool and a spa but we didn't get to try it coz we're only... More 

Review collected in partnership with Best Western

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BWHayward, Front Office Manager at BEST WESTERN PLUS Inn of Hayward, responded to this review

Dear EurydicePsyche3, We thank you for your guest comment and look forward in accommodating you attending a concert or vacationing in SF Eat Bay. Hope to see you soon. Sincerely, Hotel Management More 

Manhattan Beach, United States
1 review
2 of 5 stars Reviewed March 12, 2015

Needs better insulation from freeway noise. Floor in our room wasn't level, the table, refrigerator and such were definitely not level. The bathroom door opens and blocks the bathroom sink, which is outside the bathroom. The in-room whirlpool was the only saving grace for this room.

Review collected in partnership with Best Western

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BWHayward, Front Office Manager at BEST WESTERN PLUS Inn of Hayward, responded to this review

Dear Gregory H, Thank you for your guest feedback we value your opinion and will take action on your suggestions. We hope to accommodate you in the near future. Sincerely, Hotel Management More 

Sacramento, California
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 3, 2015

Still a bad neighborhood but rooms were clean. Not sure what they use to clean with but still not a pleasant odor. After I sprayed my disinfectant room I was able to tolerate. Clean linens and comfortable bed. Slept well. Compared to others OK value. Clean grounds. But this NOT a three star hotel as advertised.

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BWHayward, Manager at BEST WESTERN PLUS Inn of Hayward, responded to this review

Dear valued guest, Thank you for the feedback on your recent stay with us. By telling us what you liked while staying with us you are helping us deliver a superior experience for you and other guests in the future. It is our sole purpose here at Best Western to make sure our guest are satisfied and want to come... More 

Walnut Creek, California
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 1, 2015

I was driving a long distance and at about 12:30 in the morning I was getting too tired to drive. I stopped at this hotel. There was security in the parking lot that made me feel safe. The reception person was Laleeka. She was welcoming and friendly. When I left to find my room I saw several men hanging out... More 

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BWHayward, Manager at BEST WESTERN PLUS Inn of Hayward, responded to this review

Dear Valued Guest, On behalf of our entire team, I would like to thank you for taking the time out and giving us a review for your recent stay at our property. Your satisfaction is important to us. Our sole purpose here at Best Western is to make sure our guest have a great experience and want to come back.... More 

hayward, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 28, 2015

bad beds!!!!! This hotel was more like a best western without the [PLUS].Bad beds are the worst thing you can have at any hotel.When I go on a vacation I like to have a good nights sleep.This makes a big impact on my vacation.Other than that everything was alright...

Review collected in partnership with Best Western

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BWHayward, Front Office Manager at BEST WESTERN PLUS Inn of Hayward, responded to this review

Dear Randal G, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We will be having bed renovations here at our hotel... More 

OCEANSIDE, United States
Contributor
11 reviews 11 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 25, 2015

I travel every week and stay at many Hotels. Unfortunately this stay was not one of my best. The room was very loud and the lighting was sub par. I have to work in the room after being in the field all day and a good working space is critical. The Internet was great, I guess the room could have... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWHayward, Front Office Manager at BEST WESTERN PLUS Inn of Hayward, responded to this review

Dear Mark J, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Unfortunately where our hotel is located we do tend to... More 

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