We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS Inn of Hayward

2.5 of 5 360 West 'A' Street, Hayward, CA 94541
Hotel website
Hotel deals
Offers & Announcements
Save up to 20%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
BEST WESTERN PLUS Inn of Hayward
Professional photos View all
Browse nearby
BEST WESTERN PLUS Inn of Hayward
Write a Review

105 reviews from our community

Traveler rating
    29
    30
    22
    13
    11
See reviews for
19
24
7
42
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (105)
  • Mar-May only
    (25)
  • Jun-Aug only
    (33)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (17)
All months
Salinas, California
Contributor
13 reviews 13 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff at this hotel made me feel like I was staying with friends of mine. They made me feel welcome, and were friendly and attentive. The hotel is not in the best of locations, but I was not there on vacation. I was there on business, so it didn't matter to me about places to visit. The hotel was... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Fresno, CA
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I've stayed at this property several times. It's a good value due to the high prices throughout the bay area but it's not up to basic Best Western Standards and it's certainly not a "Plus". Getting the staff to email my receipt has been virtually impossible. My last visit was two weeks ago and after four separate requests, three phone... More

Was this review helpful? Yes
San Francisco, United States
1 review
1 of 5 stars Reviewed October 23, 2014

This hotel is definitely not up to scale for the "Plus" rating! It was dirty, extremely NOISY (the make-shift double windows did little to keep the freeway noise out), hair stuck in the lousy towels, a lumpy mattress! Terrible night's stay!

Review collected in partnership with Best Western

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 21, 2014

I was a bit worried about staying here. However, from the first walk into our room it was great. The rooms were clean, the free breakfast was good, the cleaning service was good, and the staff were great. I would recommend staying in the rooms inside the hallway because it more quite and private.

Was this review helpful? Yes
BWHayward, Front Office Manager at BEST WESTERN PLUS Inn of Hayward, responded to this review

Dear valued guest, Thank you for your feedback on your recent stay with us. By telling us what you liked and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. More

Morristown, New Jersey
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 19, 2014

Just read someone else's review about an upgraded internet. We've been here for four nights the third week in October, 2014. The Internet is mostly cutting in and out, requiring us to log-in again. It is intermittent and unreliable. If it was upgraded, we can't tell. Convenient location to much of the Bay Area. Pleasant Japanese garden in Hayward.

Was this review helpful? Yes
BWHayward, Front Office Manager at BEST WESTERN PLUS Inn of Hayward, responded to this review

Dear valued guest, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Unfortunately when phone, lap top or any other device used... More

Modesto, California
Contributor
14 reviews 14 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 17, 2014

The internet has been upgraded and now is very fast. Painting and renovations are underway, with very nice results. Location is convenient to freeways and airports. Rooms are nicely furnished. However, there are still some "smoking" rooms, so if you are a non-smoker, could get "stuck" in a room with an unpleasant odor. Complimentary breakfast has good variety to start... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BWHayward, General Manager at BEST WESTERN PLUS Inn of Hayward, responded to this review

Dear Mr. Cook, Thank you for choosing Best Western for your stay in the Hayward area. Our sole purpose here at Best Western is to make sure our guest are happy and want to come back to our property.We hope that you come back soon and enjoy some of the great amenities. Thank you for your business More

Salinas, California
Contributor
13 reviews 13 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 5, 2014

The one thing that impressed me most about this hotel was the caring attitude of the hotel staff. They went out of their way to meet my needs as a guest of the hotel, and were attentive to my hotel needs.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWHayward, Front Office Manager at BEST WESTERN PLUS Inn of Hayward, responded to this review

Dear Mr. Brannon, Thank you for your feedback. Your satisfaction is important to us. Our sole purpose here at Best Western is to make sure our guest are happy and want to come back to our property. I hope that you will come back and stay with us again. Thank you for your business More

Studio City, CA, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 27, 2014

At First glance the hotel looked fine. Staff was just okay. However the hallway leading to the room had a terrible odor. The lighting was dim. Once I entered into the room it appeared clean, but on closer inspection there was dust and dirt behind the bed, and night stand. Toilet was running all night. I had to turn the... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BWHayward, Front Office Manager at BEST WESTERN PLUS Inn of Hayward, responded to this review

Dear David S, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so... More

1 review
4 of 5 stars Reviewed September 24, 2014

Nice room at a great price for being in San Fran area. Only complaint is you can hear the highway so book your room closer to the reception area if possible. Also, the pool was a little dirty and unheated but the jacuzzi was very nice. Super convenient to the highway and pretty safe with courtyard parking.

Was this review helpful? Yes
Kansas City, MO
Contributor
13 reviews 13 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 18, 2014

I have stayed at this hotel many times and my first time staying my experience was just ok because the breakfast wasnt all that. This time however my whole experience with this hotel was great. The room of course was very clean as well as the bathroom and the breakfast had alot of items, wafflesm bacon, eggs, juice, ceral, etc... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BWHayward, Front Office Manager at BEST WESTERN PLUS Inn of Hayward, responded to this review

Dear valued guest, Thank you for your feedback. Your satisfaction is important to us. Our sole purpose here at Best Western is to make sure our guest are happy and want to come back to our property. We hope to see you again soon. More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN PLUS Inn of Hayward? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Inn of Hayward

Address: 360 West 'A' Street, Hayward, CA 94541
Phone Number:
Location: United States > California > Hayward
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Inn of Hayward 2.5*
Number of rooms: 91
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Booking.com, Travelocity, Priceline, Expedia, Best Western, Cheap Tickets, getaroom.com, Despegar.com, TripOnline SA, Odigeo, Otel and Tingo so you can book your BEST WESTERN PLUS Inn of Hayward reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Inn Of Hayward Hotel Hayward
Best Western Hayward
Hayward Best Western

40 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (23)
Viewed
Room/suite (1)
Viewed
Bathroom (1)
Viewed
View from room (1)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (1)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Room/suite (8)
Viewed
Dining (3)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay