We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 14 Hayward hotels

MainStay Suites

2.5 of 5 Hotel   |   835 West A St., Hayward, CA 94541
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Save Saved
You added MainStay Suites to your Saves list
MainStay Suites
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
44%
Ranked #13 of 14 hotels in Hayward
  • Overview
  • Reviews (27)
  • Photos (15)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (7)
  • Location
  • More
Write a Review

27 people have reviewed this hotel

Traveler rating
    5
    6
    1
    3
    12
See reviews for
7
3
3
8
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Any
English first
1 review
1 of 5 stars Reviewed 4 weeks ago

We mainly booked this hotel for its location(proximity to San Francisco). We arrived on Aug 4 2014 evening for a three night stay with a reservation made through Booking.com. Reception told us that the room we have booked(non-smoking room with two queen beds and a sofa bed) was not available and proposed that we stay in a room with one... More

Was this review helpful? Yes
Largo, Florida, United States
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 2, 2014

This was my first trip to San Francisco and I was shocked by how expensive everything is! Parking for a day was $30 which I found expensive. The city itself was OK, but it was cold. The hotel was nice, but not fantastic. I don't see myself ever going back to San Francisco!

Was this review helpful? Yes
Lyman, South Carolina
Contributor
18 reviews 18 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 23, 2014

Arrived and was turned away even though I had a confirmation number. Apparently they were turning away other guest that booked through hotel.com as well. Just making it to the lobby seemed a bit scary, was quite happy to search for another hotel. This was also my first and last experience with hotel.com

Was this review helpful? Yes
Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 3, 2014

To start, I always stay at cheap motels and am not a picky person. I'm mostly greatful to have a roof over my head. However, I think sleeping on the sidewalk may be preferable to this. I'd expect this type of hotel for $30 a night, but the almost $100 that I paid made this experience even more bitter. The... More

Was this review helpful? Yes 1
Virginia Beach, Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 6, 2014

I recently stayed at this hotel a few months ago with my company. we were there a few weeks needed to move rooms because the room was substandard. We were moved to room 319. when we brought the bed bugs in a jar to the front desk. They first try to say that they weren't bed bugs and then to... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed March 1, 2014

This place is there best in the area! We enjoyed luxury accommodation for a great price! The people are so warm and the rooms are clean! There's even an exercise room! Will definitely come back! And it's close to San Francisco and the bay area! Free WiFi and free parking!!

Was this review helpful? Yes
Hayward, California, USA
1 review
1 of 5 stars Reviewed August 31, 2013

In the immortal words of Bette Davis, "What a dump!." This place is filthy. On the first night I quickly discovered how unwise it was to walk around in the room in socks as there was something on both the over-worn stained carpet an bare spotted floor either sticking to or tearing at the material. Not long after this some... More

Was this review helpful? Yes
Sparks, Nevada
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed July 22, 2013

First off please listen to these reviews, and dont be like me. I made that mistake and will never do it again. Now where should i begin.... The checkinn process took nearly 20 minutes. The man behind the desk was in no sort of uniform, and seemed to be on a serious depressant/drug. He did every thing in slow motion... More

Was this review helpful? Yes 1
Alameda, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 7, 2013

This motel is worn out. The staff is not very attentive, the rooms are dirty, the furniture is old and torn, the rooms smell bad, the air conditioning is really loud (too loud to use), hookers bring tricks in from parking lot, there is drinking in the parking lot, there are truck parked behind it and they start in the... More

Was this review helpful? Yes 2
Minden, Nevada
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 8, 2013

Needed a first floor room (noted on my reservation)-mobility impaired. Pool...paved over. Bathroom mold. Remote didn't work... It is the worst Choice Hotel I've ever stayed in and I travel alot for business and pleasure. Dirty...really dirty. I agree with Steve R....I'd rather sleep in my car.

Was this review helpful? Yes 2
Owners: What's your side of the story?
If you own or manage MainStay Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to MainStay Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about MainStay Suites

Address: 835 West A St., Hayward, CA 94541
Phone Number:
Location: United States > California > Hayward
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — MainStay Suites 2.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Orbitz, Tingo, Priceline, Hotels.com, Odigeo and Venere so you can book your MainStay Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mainstay Hotel Hayward
Mainstay Suites Hayward
Mainstay Hayward

15 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (3)
Viewed
Bathroom (2)
Viewed
Room/suite (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Hotel & grounds (3)
Viewed
Dining (1)
Viewed
Room/suite (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Hayward with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Stay at the Mainstay Suites Hayward, an all-suites hotel offering comfortable extended stay lodging accommodations, free Internet access, vacation packages and easy access to the Bay Area’s best attractions. ... more   less 
Number of rooms
47

Questions & Answers

Questions? Get answers from MainStay Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer