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Fairfield Inn & Suites - Hayward

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25921 Industrial Boulevard, Hayward, CA 94545
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1 room 1 guest
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Fairfield Inn & Suites - Hayward
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87 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Salt Lake City, Utah
Level Contributor
67 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I was told upon entering and seeing the construction and boxes all over in the main courtyard that it was time for the 5 year remodel and upgrade. The center courtyard had open water ponds, that may have at one time contained Koi. The Hotel was clean and my room was clean and well kept as well. I complained the... More 

Was this review helpful? Yes
hassanfallah, General Manager at Fairfield Inn & Suites - Hayward, responded to this review

Dear Annet J: Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites/Marriott Oakland Hayward. Our commitment is to provide exception service. I am sorry if we did not meet your expectation. You are correct we are doing 5 year renovations and we are changing all... More 

San Diego, California
Level Contributor
75 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a very simple hotel. I chose it for convenience and it met my needs. There was construction going on, but it did not interfere with my sleep. Breakfast was plain, but better than a sharp stick in the eye.

Was this review helpful? Yes
hassanfallah, Manager at Fairfield Inn & Suites - Hayward, responded to this review

Dear chainleank Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites Oakland Hayward. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for any... More 

Reno, Nevada
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 19, 2015

We stayed here on Thursday, July 18, 2015. We had our granddaughters with us. The ladies at the front desk were warm and courteous upon entering, the rooms are big/clean/comfy beds, the location is ideal, and the breakfast is abundant with lots to choose from -it's good, too. We have stayed here in the past but this visit the STAFF... More 

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Tacoma, Washington
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 11, 2015

Family vacation to California and we stayed here two night. Found the hotel was being remodeled, which did not bother us. The hotel desk staff was polite and very nice. Loved the common area with the glass elevators and the breakfast areas were nice. Found the rooms nice and comfortable and would stay here again in the future.

Was this review helpful? Yes
hassanfallah, Manager at Fairfield Inn & Suites - Hayward, responded to this review

Dear Valued Customer. Thank you for taking the time out to do survey for us. We are so glad you enjoyed your stay. We look forward ro see you here soon after the renovartion. More 

New York City, New York
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed June 25, 2015

I only stayed here for one night but was pleased with the room. The property is going through renovations so doesn't look like much from the lobby but the room itself is much better. The room is clean, the a/c works well, and the location is *right* off of the San Mateo bridge which makes access to SFO very easy.

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hassanfallah, Manager at Fairfield Inn & Suites - Hayward, responded to this review

Dear Valued customer. Thank you for taking the time to do survey for us. We need to hear from our customers. I am glad you had a stress free stay. We look forward to see you soon after the the renovation. More 

Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed May 20, 2015

The Fairfield inn & Suites in Hayward, Ca was very conventient to find and to stay at. It was right off the highway, easy to get to and to get to other places. Very clean, the front desk people were very friendly and willing to help or answer questions. It is still going through renovations but should be very nice... More 

Was this review helpful? Yes
hassanfallah, Manager at Fairfield Inn & Suites - Hayward, responded to this review

Dear Valued Csutomer. Thank you for taking the time to do the survey for us.we look forward to see you back soon.Yes we are going through renovations and it is a little messy but we should be done soon. More 

1 review
5 of 5 stars Reviewed May 12, 2015 via mobile

My wife and I stay at fairfield inn & suites in Fairfield,ca has been excellent every time we visit. Manager Ravi and staff is awesome. Great customer service. Anytime we in the bay area we stay at Fairfield inn in Fairfield,.ca.

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Escondido, California
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed May 6, 2015

We stayed at this motel a couple years ago and were not impressed - gave it a 'two dot" review and didn't expect to ever stay here again. When we found ourselves back in Hayward for a few days we looked at the options and decided to give this Fairfield Inn a second try. Our stay this time was better... More 

Was this review helpful? Yes 2
hassanfallah, Manager at Fairfield Inn & Suites - Hayward, responded to this review

Dear Valued Customer Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites Oakland Hayward. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology .I... More 

Thousand Oaks, California
Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed April 30, 2015

Spent one night here. It is in the process of a renovation and should be very nice when finished. The evening hosted hors devours, wine and beer was a bit weak (i. e. 2 Buck Chuck). There was a good selection for breakfast. Room was very clean and the bed was firm and comfortable. Location is kind out of the... More 

Was this review helpful? Yes
hassanfallah, Manager at Fairfield Inn & Suites - Hayward, responded to this review

Dear Valued Customer . Thank you for taking the time to do the survey and thank you for your feed back. AS you mentoned we are in the process of full renovations.We look forward to see here soon. More 

Grass Valley, California
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 20, 2015

all the usual good things about a Fairfield Inn and Suites is true here: clean rooms, friendly staff, good breakfast. The only negatives would be no pool(though they do have a hot tub) and hotel is located in a business area.

Was this review helpful? Yes
hassanfallah, Manager at Fairfield Inn & Suites - Hayward, responded to this review

Dear Valued customer. Thank you for your feed back. We are glad you enjoyed your stay and we look forwad to see you back here soon. More 

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