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Ramada Plaza Hawthorne/LAX

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5250 West El Segundo Blvd, Hawthorne, CA 90250
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Ramada Plaza Hawthorne/LAX
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280 reviews from our community

Traveler rating
    10
    36
    53
    54
    127
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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  • English first
  • French first
  • German first
  • Italian first
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  • Spanish first
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English first
  • All months
    (280)
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    (82)
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    (63)
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Petaluma, California
1 review
1 of 5 stars Reviewed 6 days ago NEW

This property was dirty. The rooms had rust and calcium deposits in the bathrooms. There were bugs in the room. Overall I would never recommend this hotel to anyone, ever.

Review collected in partnership with Ramada

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Ramada1LAX, Guest Relations Manager at Ramada Plaza Hawthorne/LAX, responded to this review

If your room was not cleaned according to these standards due to issues such as rusty bathroom, I hope you will accept our sincerest apologies for the oversight. Thank you again for sharing your experience. More 

Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 week ago

I'm cheap, I have low standards. I've stayed at plenty of hotels with bad reviews like this and have felt that I was happy with it and people were over reacting about minor things that could easily be overlooked. I thought that was the same with this hotel before I went. I was wrong. This place is bad. Do not... More 

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Puerto Rico
Senior Reviewer
6 reviews 6 reviews
1 of 5 stars Reviewed 1 week ago

I booked this hotel as a lay over, just for one night. I was leaving the next day and need it a hotel that had an airport shuttle. When I arrived at 11:00pm I called the hotel like 8 times. Each time there was no answer. We decided to take a taxi. When we got to the hotel there was... More 

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New Jersey
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Missed a United connection, and as it was United's fault they sentenced me to this dump. Had to take a cab since the shuttle stops running at 10:30 pm. If I was not so exhausted from traveling i would not have stayed. Room was seedy, old, worn. the only good thing was the shower and my early connection out. Avoid... More 

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Ramada1LAX, Guest Relations Manager at Ramada Plaza Hawthorne/LAX, responded to this review

I regret to discover that you weren't thoroughly impressed with us during your most recent stay. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. It is through feedback like yours that we are able to quickly address housekeeping issues that... More 

Rosemead, California
1 review
1 of 5 stars Reviewed 2 weeks ago

I have never in my life stayed at a "hotel" like this. This place was NOT nice at all. Maybe the lobby but not the rest of it. First off, what hotel room has the shower in the room? Where the bed is???? That's right, not in the bathroom but in the room itself! It was beyond horrible. I am... More 

Review collected in partnership with Ramada

Was this review helpful? Yes
Ramada1LAX, Guest Relations Manager at Ramada Plaza Hawthorne/LAX, responded to this review

I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We thank you for bringing these matters to our attention with constructive criticism and we hope you'll... More 

Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This property looks tired and worn with out of service elevators etc. but the rooms were surprisingly comfortable and the staff were very pleasant. I managed a good nights rest and appreciated the quick check out. Overall, this property is a good value for what I paid. It's not a Four Seasons... But it doesn't pretend to be. If you're... More 

Was this review helpful? Yes
Ramada1LAX, Guest Relations Manager at Ramada Plaza Hawthorne/LAX, responded to this review

Thank you for completing our guest satisfaction survey and sharing your experience. It is also very helpful for us to hear your comments on areas where we can improve. We look forward to serving you again in the future! More 

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