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Ramada Plaza Hawthorne/LAX

2.5 of 5
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5250 West El Segundo Blvd, Hawthorne, CA 90250
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Ramada Plaza Hawthorne\/LAX
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396 Reviews from our TripAdvisor Community

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West Orange, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This accommodation served me well as I waited two days for my LAX flight home to be re-booked. Unfortunately the hotel restaurant was not fully operational during my visit, and the pool was closed. But a Denny's was conveniently right down the street, and I was able to rent a car right in the lobby, from Atlas Rent-a-Car.

Review collected in partnership with Ramada

Helpful?
1 Thank ruthk309
Ramada1LAX, Guest Relations Manager at Ramada Plaza Hawthorne/LAX, responded to this review

Thank you for sharing this heartfelt review of our hospitality and accommodations. We are glad that you found the majority of your experience to be satisfactory. We are all looking forward to your next visit and hope it will be just as enjoyable. More 

La Quinta, California
1 review
2 of 5 stars Reviewed 3 weeks ago

TV did not work. Called desk and they said they could move us to another room - no offer to come see what was wrong. After 10 minutes I found that the TV power cord was not plugged in. Poor housekeeping supervision. The sink in the bathroom backed up. Would never recommend this hotel and will never stay there again.

Review collected in partnership with Ramada

Helpful?
Thank robertgT4585OJ
Ramada1LAX, Guest Relations Manager at Ramada Plaza Hawthorne/LAX, responded to this review

I am very sorry to hear of the difficulties you experienced during your recent stay with us. Know that your voice is important and we are working to address this issue. I do apologize for the inconvenience that you experienced. Thank you for bringing this matter to our attention. We hope to see you again someday and to transform your... More 

Lomita, California
1 review
2 of 5 stars Reviewed January 4, 2016

The parking at this location is horrible. Almost all if not all of the parking spaces are marked as compact so many cars took up 2 parking spots which made finding a spot very hard to find and the spot we did find we had to squeeze into. There was only one person checking people in and there was a... More 

Review collected in partnership with Ramada

Helpful?
Thank 31lisav
Ramada1LAX, Guest Relations Manager at Ramada Plaza Hawthorne/LAX, responded to this review

Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. Know that your voice is important and we are working to address this issue. I do apologize for the inconvenience that you experienced. Thank you for bringing this matter to our attention. On behalf of... More 

Bloomington, Minnesota
1 review
1 of 5 stars Reviewed January 3, 2016

We didn't get the two double beds we requested In all three of our rooms. Only had kings with no pull out couches so we had to share beds. The hotel is run down and dirty. The bathroom floor tiles were scratched and dingy. Wallpaper was peeling. One room didn't even have any towels! The only reason to stay here... More 

Review collected in partnership with Ramada

Helpful?
Thank Y4305ADjulier
Ramada1LAX, Guest Relations Manager at Ramada Plaza Hawthorne/LAX, responded to this review

I am very sorry to hear of the difficulties you experienced during your recent stay with us. We sincerely apologize for the problems that you encountered with housekeeping and maintenance. Thank you for bringing this matter to our attention. We hope to see you again someday and to transform your opinion of our hotel and service. More 

Tampa, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 2, 2016

Friendly staff clean and comfortable Surroundings Home away from home Shuttle needs to run at least till midnight shuttle ends at 10pm

Review collected in partnership with Ramada

Helpful?
1 Thank erletter
Ramada1LAX, Guest Relations Manager at Ramada Plaza Hawthorne/LAX, responded to this review

We are so glad to hear from you and to learn that we were able to give you a pleasant experience. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. On behalf of our entire staff, we thank you for sharing this experience and we look forward to... More 

Bakersfield, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 29, 2015

Very good customer service. But when you have to applogize for no phone, no ice machines, the tv was poor. But it served its purpose a bed to sleep in for the night and was able to leave our vehicle there while on our trip.

Review collected in partnership with Ramada

Helpful?
1 Thank R3869IEchristophec
Ramada1LAX, Guest Relations Manager at Ramada Plaza Hawthorne/LAX, responded to this review

I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory though I do apologize for the inconvenience that you experienced. Thank you for sharing this review. We hope to see you again. More 

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