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Ramada Plaza Hawthorne/LAX

2.5 of 5
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5250 West El Segundo Blvd, Hawthorne, CA 90250
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1 room 1 guest
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Ramada Plaza Hawthorne\/LAX
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348 Reviews from our TripAdvisor Community

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    12
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    68
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (348)
  • Mar-May only
    (105)
  • Jun-Aug only
    (133)
  • Sep-Nov only
    (63)
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Los Angeles Ca
1 review
1 of 5 stars Reviewed yesterday NEW

honestly that's what's the worst experience of my life I will never come back to your establishment your employees were very rude they cannot have their rates and your taxes and the painted plans on to the customer service which was supposed to be on the phone is not give quality customer service I was arguing with him it was... More 

Review collected in partnership with Ramada

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Greater Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Flew in late to lax and decided to have a quick meal at the restaurant at the ramada, worst experience in my whole month of travelling USA . Cold food dirty wine glasses.i went to find staff for my bill and could see into the filthy kitchen, would not recommend this place to anyone

Was this review helpful? Yes 2
Ramada1LAX, Guest Relations Manager at Ramada Plaza Hawthorne/LAX, responded to this review

We are very sorry about the experience you had dining at our restaurant. We will definitely look into these issues you mentioned and rest assured that these will be corrected immediately. This is certainly not how we do business and we do hope that you’ll give us another chance to make it up to you in the future. We will... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I suppose hotels like this must exist to accommodate a certain price bracket. The hotel is right under the highway overpass, and on a main road. Oh and two on ramps are on the other side where my room faced. To say things are tightly packed is an understatement. The parking garage is quite interesting if you have a large... More 

Review collected in partnership with Ramada

Was this review helpful? Yes 2
Ramada1LAX, Guest Relations Manager at Ramada Plaza Hawthorne/LAX, responded to this review

We would like to apologize for the experience that you had during your stay with us. We are so sad knowing that we weren’t able to provide you with a pleasant experience during your stay. We will definitely look into these concerns you mentioned and rest assured that these will be worked on immediately. We do hope that you’ll give... More 

Pacifica, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Pros: Friendly staff, shuttle service and cost per night Cons: All requests were not honored including towels that were not replaced once taken away and additional hangers. The pool was not clean and the hot tub was broken. The wifi did not work and the tv was outdated. The room smelled like cigarette smoke. The vending machine did not have... More 

Review collected in partnership with Ramada

Was this review helpful? Yes 1
Ramada1LAX, Guest Relations Manager at Ramada Plaza Hawthorne/LAX, responded to this review

We are very sorry about the experience you had during your stay with us. We would like to apologize for the way your concerns were handled and we will definitely discuss these with our whole staff. We would not tolerate such neglect and rest assured that these will be taken care of immediately. We do hope that you’ll give us... More 

San Luis Obispo, California, United States
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I booked this hotel to spend the night before flying from LAX and it was unbelievable horrible. We arrived very tired after 4 hours drive from Central Coast and guess what, the bed had ants.....yes ants all over both beds and in the walls, smell horrible and also there was no towels for taking a shower....had to use the hand... More 

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Ramada1LAX, Guest Relations Manager at Ramada Plaza Hawthorne/LAX, responded to this review

We are very sorry about the way your room was presented to you. We do not tolerate such issues and rest assured that this will be discussed with our housekeeping staff and that this will be corrected and prevented from happening again. This is certainly not how we’d want you to remember us by and we do hope that you’ll... More 

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