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Ramada Plaza Hawthorne/LAX

2.5 of 5
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5250 West El Segundo Blvd, Hawthorne, CA 90250
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Ramada Plaza Hawthorne/LAX
Best prices for: 1 room 1 guest
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301 reviews from our community

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    58
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Smyrna, GA
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

This hotel is grossly in need of a facelift and the customer service is non existent. I could go on but this is a good summation. A simple coat of paint would work wonders. The one elevator that worked was not as nice as a normal service elevator. But at least it was slow.

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Frankfurt, Germany
1 review
3 of 5 stars Reviewed 6 days ago NEW

Old hotel and it shows. Very poor lighting in room, very dark hallways and low ceilings. Clean room and bathroom though. Only advantage is its closeness to LAX, never would have stayed there otherwise but for the night before an overseas flight it is ok.

Review collected in partnership with Ramada

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Ramada1LAX, Guest Relations Manager at Ramada Plaza Hawthorne/LAX, responded to this review

I am so sorry to hear about the difficulties that you experienced such as poor lighting, dark hallways, and low ceilings, though I’m glad you found our location to be convenient. We hope that everything turned out alright and we are looking forward to seeing you again! More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 of 5 stars Reviewed 1 week ago via mobile

We booked our accommodation via hotwire. Staff were friendly & accomodating. Just our luck, we gotten a wet carpeted room. There was a leakage at the nearby room thus affected our room. It was a damp and musty night for us. Internet connection was super slow.

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Escondido, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel could use some work! The room was okay although it had a very moldy smell which I guess after a few hours, I probably got used to it. The television is a tube TV, some channels work and some don't; couldn't believe I actually watched an NBA game in black & white! The sheets were clean, housekeeping seem... More 

Was this review helpful? Yes 1
Ramada1LAX, Guest Relations Manager at Ramada Plaza Hawthorne/LAX, responded to this review

I regret to discover that you weren't thoroughly impressed with us during your most recent stay. It is our goal to impress you and exceed your expectations with every visit, and it is disheartening to learn that we did not fulfill this ambition during your recent visit. We look forward to showing you how we have learned from your experience.... More 

Sydney, Australia
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Well I did book on price but figured Ramada what could go wrong. Well this hotel should not be in the Ramada brand suite. It is run down, dirty, wifi doesn't work, staff don't really care, parking is not monitored so hard to find - I was told to park across the street (yeah right) every time I went to... More 

Was this review helpful? Yes 1
Ramada1LAX, Guest Relations Manager at Ramada Plaza Hawthorne/LAX, responded to this review

It is distressing to hear that you encountered a number of issues with our housekeeping and guest services and I want you to know that we take your comments very seriously and are working hard and fast to address these problems in hopes of improving upon the guest experience. We understand that you are hesitant to return based on this... More 

Santa Maria, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

we stayed at your poperty for the pupose of leaving our car for 7 days while we went to florida...........well omg the room smelled so bad and the hot tub that was so nasty................upgrade is a understatement ............the food a very limted menu and when we did want to order they started vacuming the dining area .........gross so we left... More 

Review collected in partnership with Ramada

Was this review helpful? Yes 1
Ramada1LAX, Guest Relations Manager at Ramada Plaza Hawthorne/LAX, responded to this review

It is disheartening to hear our hotel described as the worst hotel you have ever stayed in. Please know that your voice is important to us and that we are working hard to address these issues and improve upon the guest experience. We hope to see you again someday and to transform your opinion of our hotel and service. More 

New York City, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Please do not book me in at the Ramada in Hawthorne ever again. Apart from the general filthy conditions of the hotel, there are literally blood stains on the bathroom wall and room carpet.

Review collected in partnership with Ramada

Was this review helpful? Yes 1
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