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All 10 Hawthorne hotels

SpringHill Suites Los Angeles LAX/Manhattan Beach

3.0 of 5 Hotel   |   14620 Aviation Boulevard, Hawthorne, CA 90250 (Formerly SpringHill Suites Manhattan Beach - Hawthorne)
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SpringHill Suites Los Angeles LAX/Manhattan Beach
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Ranked #6 of 10 Hotels in Hawthorne
A recent review
5 of 5 stars reviewed 1 week ago
Dina N Marina del Rey, California
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289 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Marina del Rey, California
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently stayed in this hotel, and I recommend it wholeheartedly. The place runs like clockwork, which of course makes it very comfortable for the visitor. I stayed there during a somewhat challending time, and came to appreciate a place that is so well put together. Elizabeth and Ana spark the front desk during the day with their friendly smiles, Jennifer... More

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California
Contributor
16 reviews 16 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed here overnight for a show at the Redondo Beach Performing Arts Center, just a block away from this hotel, for my wife's birthday. We picked this hotel because of the great online reviews and proximity to the PAC. When we checked in to our room, I noticed a bad smell in the hallway which was worse in the... More

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Rich F, General Manager at SpringHill Suites Los Angeles LAX/Manhattan Beach, responded to this review

I am sorry to hear about the problems you experienced while a guest here. Please accept my apologies. I will check the reports to locate which room you were in to learn more about the odor you experienced to rectify the problem. I'll also look into the air conditioner problem. My initial guess is it sounds like the fan was... More

Salt Lake City, Utah
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Hotel is close and convenient to LAX. Check in wasn't as friendly as usual Marriott check in. No greeting or mention of platinum bonus points. Then my key cards did not work. The room was clean and well-appointed, with good office work area. The A/C doesn't work well and is poorly engineered as it runs constantly cooling the bedroom area,... More

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Rich F, General Manager at SpringHill Suites Los Angeles LAX/Manhattan Beach, responded to this review

I am sorry the front desk associate did not properly recognize your Platinum status or was friendly. I will share your thoughts with the all the associates during our weekly meeting where we read all guest comments. Thanks for staying with us and with all of the Marriott brands. More

Pittsburgh, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Hotel employees have no authority to rectify significant problems that you should not have to deal with to begin with. No one has a "can-do" attitude. In fact, they act like they are being put out when you, the customer, is actually the one being put out. They need someone with authority to come in and take over (hiring all... More

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Rich F, General Manager at SpringHill Suites Los Angeles LAX/Manhattan Beach, responded to this review

I am sorry to hear your problems were not corrected immediately by the associates you encountered. I am not sure from your comments what the details were, so I cannot say more, except associate training is always ongoing. Thank you again for letting me know at least a little bit about what happened. More

Montreal, Quebec
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

$8.00 a night for guest parking. When I expressed my disapointment regarding this surprise fee to the desk clerk, he said "all of the hotels around the airport charge for parking". This is absolutely true. That is why I did not book a hotel near the airport and instead chose this one which is 5 miles away. If I wanted... More

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laxhw, General Manager at SpringHill Suites Los Angeles LAX/Manhattan Beach, responded to this review

We appreciate your insights after your recent visit. I am sorry the hotel was not a good fit for you. Our new parking charge is the lowest we have found of those hotels charging the same in the local area. SpringHill Suites is Marriott's economy suite brand that offers accommodations in a traditionally larger guest room with separate sitting area... More

Sunnyvale, CA
Top Contributor
236 reviews 236 reviews
56 hotel reviews
186 helpful votes 186 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I've stayed here throughout the years as it's a convenient place by LAX that used to offer exceptional value. I'm sorry to see that it's sliding downhill, perhaps because of the usual wear and tear but also because I think the management is trying to skimp. Now they charge for parking $8 per day, though I complained and they comped... More

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laxhw, General Manager at SpringHill Suites Los Angeles LAX/Manhattan Beach, responded to this review

Thank you for sharing your thoughts. I am sorry to hear you are finding our location less than an exceptional value. Although we have recently implemented a parking fee of $8, it remains the least expensive of the area hotels charging for parking. Our room rates have been repositioned as a better value...many have been lowered. I will share your... More

Apache Junction, Arizona
Top Contributor
62 reviews 62 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a gem. Been in this area but never have stayed at this facility. The hotel was clean and well furnished. The also had a great free breakfast. It included eggs, sausage, rolls, bagels fresh fruit. The coffee was very good, hot and ready.

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1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Great place to stay if you're visiting the LA area, but want to avoid the more crowded sketchy parts of LA. Really no cons here. Some might say the distance from LA tourist spots would be a con but no matter where you stay, if you're really exploring, you're going to end up driving 20-30 min any which way anyways.... More

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Poorest customer service I have ever witnessed. Filthy rooms. Danielle should retrained, demoted or fired. I felt like she was speaking down to me. This was probably the worst bc it was directly bad customer service on her part. I had an issue with the cleanliness of a room she assigned to me. Tired and frustrated, after checking in at... More

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I never felt more disrespected in my life then I did when I checked in. Most incompetent night staff "Danielle" was co mingling with the guests. Paying more attention to her friends then to a guest who was trying to check in. So very unprofessional. When I brought my concerns of a dirty room she gave me to her. She... More

Was this review helpful? Yes 1
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Additional Information about SpringHill Suites Los Angeles LAX/Manhattan Beach

Address: 14620 Aviation Boulevard, Hawthorne, CA 90250 (Formerly SpringHill Suites Manhattan Beach - Hawthorne)
Location: United States > California > Hawthorne
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Los Angeles LAX/Manhattan Beach 3*
Number of rooms: 164
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Also Known As:
Springhill Suites Manhattan Beach - Hawthorne Hotel Hawthorne
Springhill Suites Hawthorne

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