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Comfort Inn Cockatoo Near LAX Airport

Certificate of Excellence
2.0 of 5
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11500 Acacia Avenue, Hawthorne, CA 90250
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Comfort Inn Cockatoo Near LAX Airport
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Ranked #3 of 10 Hotels in Hawthorne
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed February 17, 2015
anniehiker Falls Church, Virginia
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546 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Comfort Inn Cockatoo Near LAX Airport
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Tampa, Florida
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed February 27, 2015

This place looks like an apartment building that was converted into a hotel. The room was clean and spacious. It came with a full-size refrigerator, microwave and a cooktop that did not work (even though I did not need it) good bed with nice pillows. The shower pressure is too low. They need to work on the halls to the... More 

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CHC H, Guest Relations Manager at Comfort Inn Cockatoo Near LAX Airport, responded to this review

Dear Jd1914, Thank you for taking the time to review our hotel. While I am pleased you found the room to be clean and spacious and you enjoyed the bed with nice pillows, I am truly sorry if you experienced any inconvenience due to the water pressure and the shuttle service. It is our goal to exceed our guests expectations... More 

Falls Church, Virginia
Contributor
17 reviews 17 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed February 17, 2015

I stayed here for one night and chose it because I have always had good experiences with Comfort Inns; the price was right; the breakfasts are good, and I figured I only needed a place to sleep so why not save some money by staying a little farther from the airport. If I am passing through LAX again, I will... More 

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CHC H, Guest Relations Manager at Comfort Inn Cockatoo Near LAX Airport, responded to this review

Dear anniehiker, Thank you for taking the time to share your feedback. I am glad that you found the room to be clean and the bed comfortable. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible. I am sorry that we were not able to exceed or... More 

Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 15, 2015

I have to say I chose this hotel based on the reviews I read beforehand and I was quite dissapointed when I arrived. The lobby and hallways of the hotel are not very inviting. The room left a lot to be desired as the carpet was VERY dirty, and the remote worked sometimes. The propert is dated and the free... More 

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CHC H, Guest Relations Manager at Comfort Inn Cockatoo Near LAX Airport, responded to this review

Dear Tobys_review, Thank you for taking the time to write a review about your stay with us. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value but comfortable, clean and friendly accommodations and for that please accept our sincere apology for the issues you have encountered during your... More 

Houston, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 5, 2015

After my flight with Spirit Airlines (first and last time) was cancelled, they booked us here at the Comfort Inn. This hotel isn't a bad hotel. Of course it isn't a boutique hotel, but it gets you through the night so that's all that matters. Customer service was great. I left my Bose headphones in the hotel room and so... More 

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CHC H, Guest Relations Manager at Comfort Inn Cockatoo Near LAX Airport, responded to this review

Dear Andrew H, We appreciate all the kind words about our customer service. We always do our best to provide the high level of services according to our guests’ expectations and needs. It is such a pleasure to know that we can contribute to make your stay as a good experience. More 

Iowa City
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed February 3, 2015

Good size comfortable,clean rooms. Standard Comfort breakfast w/ waffles,scrambled eggs,sausage,etc. Heated outdoor pool. Mostly fast food in the immediate area,but ate at a Mexican restaurant a couple blocks away that was quite good. That same area had a Ralph's grocery store and CVS for food and beverage needs.Airport shuttle across a quiet street every half hour.Sign up ahead.Convenient and efficient.... More 

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CHC H, Guest Relations Manager at Comfort Inn Cockatoo Near LAX Airport, responded to this review

Dear Jim O, I would first like to thank you for staying with us while you were in the LAX area. We know you have a lot of options for lodging and we appreciate you choosing the Comfort Inn Cockatoo near LAX Hawthorne. I'm pleased our added amenities like our free parking, free Wifi and our comfortable beds added such... More 

Western Australia
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 28, 2015

Looking for a hotel close to LAX for early morning flight and found this one. Expected typical airport/overnight hotel and was delighted that it exceeded my expectations. The shuttle service is fantastic, so helpful and quick. The drivers we had were professional and gave great service. The hotel was clean and comfortable. We had a lovely quiet room with a... More 

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CHC H, Guest Relations Manager at Comfort Inn Cockatoo Near LAX Airport, responded to this review

Dear Sky-Snow-Sun, Thank you for sharing your recent experience with us. I am glad we were able to make your stay enjoyable. We take pride in what we do and always make sure that your stay with us is a pleasant one. We look forward to welcoming you back should your travels bring you to the Los Angeles area. Have... More 

Melbourne, Australia
Contributor
14 reviews 14 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 27, 2015

We found this hotel last year and so we have come back this year it is tucked away in a little cul de sac the rooms are large super comfortable it includes breakfast staff are friendly and super clean it also has a spa bath in the bathroom just what you need after a 15 hour flight

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CHC H, Guest Relations Manager at Comfort Inn Cockatoo Near LAX Airport, responded to this review

Dear christine5455, hank you for taking the time to post your comments on Tripadvisor. I am so pleased you liked the friendliness of our staff and the cleanliness of your room accommodations. Your feedback encourages our team members to work even harder to constantly delight our guests. We take our guest comments very seriously and always strive to provide comfortable... More 

Senior Contributor
32 reviews 32 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 21, 2015

Spacious room and very comfortable bed. Depending on location of room ( we stayed twice for 2 stopovers) , it can be very quiet for a corner room on a higher floor or not as quiet for a more accessible room on ground level but good enough for a good night sleep. The internet was not working well in our... More 

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CHC H, Guest Relations Manager at Comfort Inn Cockatoo Near LAX Airport, responded to this review

Dear Su8108, Thank you for taking the time to express your thoughts and concerns. We are so glad you liked our spacious and comfortable rooms. However, I would like to kindly apologize for the shortfalls you have experienced during your second stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Your review... More 

Des Moines
Contributor
20 reviews 20 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 19, 2015

Came in early afternoon tucked behind a couple other hotel not far from lax. Has shuttle if u need. Close to imperial hwy but tucked back you would notice. Staff at check in quick and effective. I luckily was given 301 top floor corner room id say suite kitchenette big bed jacuzzi bathtub that was deep enough for my 6ft4... More 

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CHC H, Guest Relations Manager at Comfort Inn Cockatoo Near LAX Airport, responded to this review

Dear Branuga, Thank you for your feedback regarding your recent stay. You have covered all aspects of your stay and I am particularly appreciative about your comments about our amenities. It is always hugely motivating when one takes the time and trouble to acknowledge our staf. Thank you for your review. we hope to have the honor of serving you... More 

New York City, New York
Top Contributor
81 reviews 81 reviews
57 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed January 10, 2015

First class hotel and experience. My hotel of choice anytime I need to stay near LAX. Front desk staff friendly, cheerful, efficient, and professional. Room was spotless and very well appointed. Comfortable bed. Very quiet room and hotel in general. Area outside hotel is a little sketchy ... plan to have everything you need with you so you don't have... More 

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CHC H, Guest Relations Manager at Comfort Inn Cockatoo Near LAX Airport, responded to this review

Dear William J, Thank you so very much for your generous compliments. My staff and I truly appreciate the recognition. We work hard to make each and every guests stay a fantastic experience and one to remember. I am so happy to hear that we have been able to make your stay with us here at Comfort Inn Cockatoo so... More 

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