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All 10 Hawthorne hotels

Comfort Inn Cockatoo Near LAX Airport

2.0 of 5 Hotel   |   11500 Acacia Avenue, Hawthorne, CA 90250
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87%
Ranked #3 of 10 Hotels in Hawthorne
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
100ALo Union, New Jersey
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467 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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English first
Union, New Jersey
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

Extremely clean hotel, comfortable rooms with great beds/pillows. The pool was fantastic! So crystal clear and clean that we never used our goggles. The staff was super friendly and courteous. The breakfast was nice, lots of choices with great coffee all day long. Not too crazy about the neighborhood. However, the gated area where the hotel is located and parking... More

Was this review helpful? Yes
CHC H, Guest Relations Manager at Comfort Inn Cockatoo Near LAX Airport, responded to this review

Dear 100ALo, I cannot begin to thank you enough for the kind and generous things you said about your stay and the hotel. It is a good feeling when we are able to satisfy our guests and make their stay enjoyable. Recommending us to friends and family is one of the best compliments we can receive and on behalf of... More

Missouri
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

For a single night stay, close to the airport, this place was perfect. We just exited the airport and stood under the “Red Sign” at LAX to wait for a shuttle bus to pick us up. Was a little surprised when checking in. The lobby was not impressive at all and I was a little apprehensive about what type of... More

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CHC H, Guest Relations Manager at Comfort Inn Cockatoo Near LAX Airport, responded to this review

Dear Pembina, We appreciate you allowing us the opportunity to welcome you to the Comfort Inn Cockatoo. How wonderful to know that our clean and comfortable rooms and our delicious breakfast provided such an exceptional value. Thank you for your kind and detailed review. Please consider us the next time you are in the Los Angeles area. More

1 review
5 of 5 stars Reviewed 2 weeks ago

After reading the reviews on this hotel a few weeks ago I was worried about going to this place, but its all wrong. Firstly the transport was great, it stops you 1 minute away from the Inn unlike what people have said before. The room was huge, clean and great. The fridge served us right. Just a few tips, maybe... More

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CHC H, Guest Relations Manager at Comfort Inn Cockatoo Near LAX Airport, responded to this review

Dear Varuna B, Thank you for taking the time to post your comments. I am so pleased you liked the friendliness of our staff and the cleanliness of your room accommodations. Your feedback encourages our team members to work even harder to consistently delight our guests. We take our guest comments very seriously and always strive to provide comfortable and... More

Montreal, Canada
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 3 nights. We appreciated the shuttle to and from the airport, but it did take about 40 minutes for them to pick us up at the airport. The staff at the front desk was really friendly. We were given a room for people with disabilities, so it was pretty spacious. We had a fridge, a microwave,... More

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CHC H, Guest Relations Manager at Comfort Inn Cockatoo Near LAX Airport, responded to this review

Dear Ellie K, Thank you very much for your review. While I am pleased you enjoyed your overall stay and you found our staff to be friendly and our rooms to be clean and spacious, I am truly sorry if you experienced any inconvenience due to the room location and the noise coming from the cleaning staff. Thanks to our... More

Cedar Rapids, Iowa
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here the night we flew in and then again on the night before we flew out. At first it seemed in an area that was not too good, but it is very safe. There are a lot of hotels in the area and this one is at the end of a dead end street/cul-de-sac. The hotel has a... More

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CHC-GR, Guest Relations Manager at Comfort Inn Cockatoo Near LAX Airport, responded to this review

Dear Debbie S, Thank you for taking the time to post a review about your recent stay at the Comfort Inn Cockatoo. I am glad that you enjoyed our comfortable large clean rooms and you had a chance to try our delicious morning breakfast. Your feedback encourages our team members to work even harder to consistently delight our guests. Thank... More

Swansea, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 11, 2014

We stayed here for a night before flying home from LAX. We had a hire car so the free parking was very attractive as hotels closer to the airport charge high prices for overnight parking. The hotel was great, professional and friendly staff in reception welcomed us before we found our room on the third floor. The corridors of the... More

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CHC-GR, Guest Relations Manager at Comfort Inn Cockatoo Near LAX Airport, responded to this review

Dear Mavs801, We very much appreciate you taking the time to share your experience with our fellow travelers. Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again... More

pocho509
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 11, 2014

We stayed for a day and it turned into a few days. The staff did a great job of keeping us in the same room even though we had to keep checking daily. This place is super booked! Clean and very secure. I will definitely stay again. Family lives close so we will definitely return. Erica at the front desk... More

Was this review helpful? Yes 1
CHC-GR, Guest Relations Manager at Comfort Inn Cockatoo Near LAX Airport, responded to this review

Dear pocho509, Thank you so much for such a wonderful review! My staff and I are all very grateful for such fantastic feedback about our service and accommodations. All departments - from housekeeping, maintenance to front desk and breakfast personnel - work incredibly hard to create a warm and memorable experience for every guest. Thank you for inspiring us to... More

Indonesia
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
63 helpful votes 63 helpful votes
2 of 5 stars Reviewed August 4, 2014

I have to agree with previous reviews that the shuttle service is a real problem. The hotel neighborhood feels unsafe and I wouldn't think of leaving the hotel. We had to walk the block from the shuttle drop off place to the hotel. I had six suitcases and three young children. It was terrible. For this alone I would not... More

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CHC-GR, Guest Relations Manager at Comfort Inn Cockatoo Near LAX Airport, responded to this review

Dear Live_frm_AsiaPac, Thank you for not only staying with us but also for taking the time to share your experience. I want to take this opportunity and kindly apologize for the issues you encountered regarding the shuttle service. We greatly appreciate any feedback from our valued guests, like you, as it gives us opportunities to monitor and improve our service.... More

Tucson
Contributor
18 reviews 18 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 14, 2014

It started with Choice hotel shuttle driver who dropped my sister and I half a block from hotel and told us we would have to walk, carrying the four suitcases by ourselves! When I complained to the manager, he said "What do you expect me to do about it?" Then we saw our room: Four large, dark stains on the... More

Was this review helpful? Yes 2
CHC-GR, Guest Relations Manager at Comfort Inn Cockatoo Near LAX Airport, responded to this review

Dear Suguaro, Thank you very much for taking time to post a review about your stay. We strive to provide every guest with above average experience. Needless to say, I'm less than thrilled to hear that your stay was not superb. I would like to take the opportunity and kindly apologize for the issues you encountered during your stay. I... More

Quincy, Massachusetts
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 14, 2014

Comfort Inn is in the corner of their "hotel village" (three hotels, Holiday Inn, Hampton, and Comfort Inn groups together as a small village), so they looks up graded and very safe to stay. Parking is very convenient and safety. Shuttle bus taking care of you back and forth between the hotels and LAX airport is also very convenient. We... More

Was this review helpful? Yes
CHC-GR, Guest Relations Manager at Comfort Inn Cockatoo Near LAX Airport, responded to this review

Dear Ngoc-Ha N, Thank you for taking time to post a review on TripAdvisor. I'm delighted to hear you enjoyed your overall stay. Though we are not the newest hotel in the area, you can always rely on our wonderful service and clean and comfortable accommodations. We hope to welcome you back the next time your travels bring you to... More

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Additional Information about Comfort Inn Cockatoo Near LAX Airport

Address: 11500 Acacia Avenue, Hawthorne, CA 90250
Phone Number:
Location: United States > California > Hawthorne
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Cockatoo Near LAX Airport 2*
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Also Known As:
Comfort Inn Cockatoo Hotel Hawthorne

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