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Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne

2.5 of 5 Hotel   |   11436 Hawthorne Blvd, Hawthorne, CA 90250
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Ranked #4 of 10 Hotels in Hawthorne
A recent review
5 of 5 stars reviewed 6 days ago
Thomas E North Charleston, SC
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394 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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North Charleston, SC
Contributor
12 reviews 12 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Holiday Inn Hawthorne located not too far from LAX, though far enough to not hear jets taking off all night. Clean and well cared for hotel with most everything you could want. Breakfast was excellent and I enjoyed the one minute pancake machine that produced some of the best tasting cakes I've had in a long time. Good coffee,... More

Was this review helpful? Yes
CHC H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne, responded to this review

Dear Valued Guest, It warms our heart to know that you enjoyed your stay with us. Thank you for highlighting the facilities of the hotel and for appreciating the team’s hard work. Your comments will be shared with everyone as we are sure that this will serve as motivation and recognition to all the staff. Thank you also for highly... More

Calgary, Canada
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Decent service, OK breakfast. Perfect for a quick stay if near LAX. We booked a family suite, with 2 queen beds and a sofa bed. When we checked in, we were given a regular room. When I enquired about this, we quickly got switched, but the sofa bed was TERRIBLE. That is the thing that stood out. Other than that,... More

Was this review helpful? Yes
CHC H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne, responded to this review

Dear Valued Guest, Thank you for your kind feedback in spite of the minor flaws that you have encountered. Your concern has been well noted. As we are in the process of renovating, you will see a better quality for our sofa bed in your next visit.. Your comments will be shared with everyone as we are sure that this... More

Austin, TX
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here in July 2014 for one night. We stayed in a 2 queen bed room. We were picked up at LAX by thier airport shuttle that took about 20 minutes to arrive at the airport. The checkin process was easy and the front desk clerk was helpful and friendly. The hotel is nice inside and out. The one drawback... More

Was this review helpful? Yes
CHC H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne, responded to this review

Dear Valued Guest, We are glad that you like our Hotel and our services. However you mentioned some concern about location. We apologize for any inconvenience caused. your feedback is very important for us in improving our product and services. We look forward to see you again. Sincerely, Sana More

Melbourne, Australia
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

There has been a change of ownership/management of this property in the past few years which has resulted in a change of service culture. Previously, hotel staff were pleasant and welcoming and went out of their way to make a guest's stay an enjoyable one. But the new key word seems to be 'economy'. Economy of service, economy of guest... More

Was this review helpful? Yes 1
CHC H, General Manager at Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne, responded to this review

Dear b f, Thank you for your feedback about your recent stay at Holiday Inn Express Hawthorne. I am sorry that we could not meet your expectations this time. We will try to improve our product and service in light of your comments. Once again thank you for choosing Holiday inn Express Hawthorne. Regards Hotel Manager More

Florence, Italy
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Why did I give them 4 stars ? Lets be honest is not a 4 star hotel...the classic 4 stars with a pool, a nice big breakfast buffet and a room service as you can imagine...is not...BUT...I gave them 4 stars for other reason. I used to live in LA for more than 10 years and I think I already... More

Was this review helpful? Yes
CHC H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne, responded to this review

Dear Valued Guest, It warms our heart to know that you enjoyed your stay with us. Thank you for highlighting the facilities of the hotel and for appreciating the team’s hard work. Your comments will be shared with everyone as we are sure that this will serve as motivation and recognition to all the staff. Thank you also for highly... More

2 reviews
4 of 5 stars Reviewed 4 weeks ago

This hotel was very nice! We stayed here for two nights. The room was clean and big. Enough parking space and the breakfast was great. Only thing we didn't like was there was not much to do in the neighbourhood, only fastfood restaurants. At night we'd rather stay inside because we thought it was kinda scary outside. But the hotel... More

Was this review helpful? Yes
CHC H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne, responded to this review

Dear Valued Guest, I appreciate all the kind words about the hotel and the services. However you mentioned some concern about location. We apologize for any inconvenience caused. Your feedback is very important for us in improving our product and services. We look forward to see you again. Sincerely, Sana More

calgary
Senior Contributor
35 reviews 35 reviews
35 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed September 10, 2014

Stay there from Mar 26 to Mar 29. Close to LAX and Costco. We use it as base to visit Hollywood , San Monic pier , pacific park , Science centre, endeavour, Griffith observatory. Send grandpa to LAX on Mar 29 morning. Hot breakfast is included.

Was this review helpful? Yes 1
CHC H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne, responded to this review

Dear Valued Guest, Thank you for staying at our hotel and taking the time to post your review. We are delighted to know that you enjoyed your time at our hotel. If you find yourself in the area again, we hope to have the honor of serving you. Sincerely, Sana More

Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 2, 2014

This hotel is really value for money. The room was stayed it had a couch and some extra space. Breakfast was good. The parking was great infact its covered and secure parking next to the hotel.The is a Mcdonalds right next door , gas station and a CVS pharmacy just down the road from there. Has a decent size pool.... More

Was this review helpful? Yes
CHC H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne, responded to this review

Dear Valued Guest, Thank you for staying at our hotel and taking the time to post your review. We are delighted to know that you enjoyed your time at our hotel. It would be my pleasure to share your compliments with the entire team of our hotel. Your valued comments definitely boost our morale to better our services and offer... More

1 review
3 of 5 stars Reviewed August 27, 2014

I don't visit America often but travel regularly. This hotel wasn't on a par with holiday inn's I've stayed in in Europe but it was clean and pleasant enough. Somewhat dated and the wifi connection was awful. Also no room safe was available for valuables. But no big complaints. Wifi is an issue for business users. The area is OK.... More

Was this review helpful? Yes
CHC H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne, responded to this review

Dear Valued Guest, Thank you for your kind feedback in spite of the minor flaws that you have encountered. Your concern has been well noted.I would like to take the opportunity and kindly apologize for the issues you encountered during your stay regarding Wi-Fi. I have forwarded your comments to the appropriate department, and once again my sincere apologies for... More

Vancouver, Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 25, 2014

This hotel was selected as a result of having stayed in a number of holiday inn express properties Sadly this was the worst experience ever after a 16 hour flight I n Emended a good quitet CLEAN place to spend a couple of nights and a couple of days sightseeing. As a result of this stay I cancelled the second... More

Was this review helpful? Yes
CHC H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne, responded to this review

Dear Bob F, Thank you very much for your recent stay at Holiday Inn Express. Please accept our apologies for not coming up to your expectations. We appreciate your feed back and will try to improve our Hotel in light of your comments More

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Additional Information about Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne

Address: 11436 Hawthorne Blvd, Hawthorne, CA 90250
Phone Number:
Location: United States > California > Hawthorne
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne 2.5*
Number of rooms: 120
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Holiday Inn Express Hotel And Suites Los Angeles Airport Hawthorne

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