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All 10 Hawthorne hotels

Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne

2.5 of 5 Hotel   |   11436 Hawthorne Blvd, Hawthorne, CA 90250
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Ranked #4 of 10 Hotels in Hawthorne
A recent review
3 of 5 stars reviewed 2 days ago
Sandy U Minnetonka, Minnesota, United States
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408 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Minnetonka, Minnesota, United States
Contributor
18 reviews 18 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Picked this hotel because of its proximity to LAX prior to leaving on a cruise two days later. Am loyalty member of IHG so I expect the same quality across the country. It was a pleasant stay. Rooms were decent size, clean and the bed was comfortable. Bathroom was clean and shower had plenty of pressure. Room suffered from lack... More

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ALEXANDRIA
1 review
4 of 5 stars Reviewed 1 week ago

We stayed there for almost 12 nights and the service as well as the staff and everything were great. Of course, I would love to go there once more. I would strongly recommend this hotel. Its proximity to LAX is the most important thing.

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CHC H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased you enjoyed your stay with us, we hope to have the honour of serving you again should your travels bring you back to Los Angeles. Sincerely, Sana More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

dirty bathroom, wifi didn't work … staff not well trained. The parking garage is out of the hotel area , not that close to the airport but good for a one night stay. dirty bathroom, wifi didn't work … staff not well trained. The parking garage is out of the hotel area , not that close to the airport but... More

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CHC H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne, responded to this review

Dear Valued Guest, Thank you for taking the time to express your thoughts and concerns. We would like to apologize for the shortfalls you have experienced during your stay. Everyday we are trying our best to get our customer satisfaction. Your review will be used to consider improvements needed and we hope that you can give us a chance to... More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Stay at this property several times a year, but this time very disappointed. Understand they are going through a remodel, but it should have been disclosed on their website. Even though received an upgrade before checking in, could smell the fresh paint on the bare walls of the front desk. Then having no carpet on the third floor made going... More

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CHC H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne, responded to this review

Dear Valued Guest, Thank you for taking the time to express your thoughts and concerns. We would like to apologize for the shortfalls you have experienced during your stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Your review will be used to consider improvements needed and we hope that you can... More

Royal Oak, Michigan, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I was on a recent trip to Los Angeles to visit family. I needed a nice hotel with free parking, free wifi and convenient to LAX. I did not want to stay at any hotels on Century Blvd., which is a nightmare for visitors with high priced parking and loads of traffic. I searched for a hotel just off Century... More

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CHC H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne, responded to this review

Dear Guest, Thank you for your recent feedback, we strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our Hotel should your travels bring you back this way. Once again thank you for the wonderful and kind words... More

Riverside, California
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I'm an ihg platinum member, & I've stayed at many Holiday Inn properties. This is one of my least favorite. I've stayed at this hotel 3 times in the past two months while here on business. The staff has been friendly and the rooms clean and comfortable but there are a number of drawbacks. The first down side is parking.... More

Was this review helpful? Yes 1
CHC H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne, responded to this review

Dear Valued Guest, Thank you for your honest review. Please allow me to express my deepest apologies for the inconveniences that you experienced and I understand your frustration as we failed to provide you with the degree of service you expected from our Hotel. The issues that you have been mentioned are being investigated thoroughly and addressed to the concerned... More

Hatillo, Puerto Rico
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The staff was great and really helpful. This hotel is near LAX airport and has a shuttle every 30 minutes that takes you there. The room was clean and comfortable. The hotel comes with free parking and continental breakfast.

Was this review helpful? Yes
CHC H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne, responded to this review

Dear Valued Guest, We appreciate all the kind words about the hotel and the services. We always do our best to provide the high level of services according to our guests’ expectations and needs. It is such a pleasure to know that we can contribute to make your stay as a great experience. Sincerely, Sana More

Aurora, Illinois
Top Contributor
122 reviews 122 reviews
65 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This location of one of my favorite chains is close to LAX which is the reason we stayed here, but the neighborhood isn't the best. Still I felt safe enough. I biggest problem I had was that the wifi was not dependable. The television was also a little frustrating to use. It seemed to only be programmed for about 20... More

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CHC H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne, responded to this review

Dear Valued Guest, Thank you for your kind feedback in spite of the minor flaws that you have encountered. Your concern has been well noted. We are in the process of upgrading our TV please allow us some time to renovate. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Your review will... More

North Charleston, SC
Contributor
12 reviews 12 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 15, 2014

The Holiday Inn Hawthorne located not too far from LAX, though far enough to not hear jets taking off all night. Clean and well cared for hotel with most everything you could want. Breakfast was excellent and I enjoyed the one minute pancake machine that produced some of the best tasting cakes I've had in a long time. Good coffee,... More

Was this review helpful? Yes
CHC H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne, responded to this review

Dear Valued Guest, It warms our heart to know that you enjoyed your stay with us. Thank you for highlighting the facilities of the hotel and for appreciating the team’s hard work. Your comments will be shared with everyone as we are sure that this will serve as motivation and recognition to all the staff. Thank you also for highly... More

Calgary, Canada
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 13, 2014

Decent service, OK breakfast. Perfect for a quick stay if near LAX. We booked a family suite, with 2 queen beds and a sofa bed. When we checked in, we were given a regular room. When I enquired about this, we quickly got switched, but the sofa bed was TERRIBLE. That is the thing that stood out. Other than that,... More

Was this review helpful? Yes
CHC H, Guest Relations Manager at Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne, responded to this review

Dear Valued Guest, Thank you for your kind feedback in spite of the minor flaws that you have encountered. Your concern has been well noted. As we are in the process of renovating, you will see a better quality for our sofa bed in your next visit.. Your comments will be shared with everyone as we are sure that this... More

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Additional Information about Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne

Address: 11436 Hawthorne Blvd, Hawthorne, CA 90250
Phone Number:
Location: United States > California > Hawthorne
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne 2.5*
Number of rooms: 120
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Holiday Inn Express Hotel And Suites Los Angeles Airport Hawthorne

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