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Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne

2.5 of 5
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11436 Hawthorne Blvd, Hawthorne, CA 90250
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Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne
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Ranked #5 of 10 Hotels in Hawthorne
A recent review
4 of 5 stars reviewed 3 days ago
Brittany M Woods Cross, Utah, United States
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459 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Woods Cross, Utah, United States
Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our family stayed here for 3 nights while we hit the area sites. One day we went up to Griffith Observatory and the Hollywood sign. Another day we hit Hollywood Blvd. And finally we hit the coastline. I say all that to say, staying at this Hawthorne location was a great way to hit the highlights and have easy access... More 

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Level Contributor
189 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed 1 week ago

Hawthorne isn't exactly a vacationing hot spot but this hotel and its location is ideally close to LAX. Do not tour past this area as it is sketchy. This hotel provides free parking in a code-entry gated multi-story structure shared with another neighboring hotel; parking structure is safe enough but not well-lit. It was quite difficult to find available space,... More 

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Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I came to California by way of Atlanta just for a new experience in a new state. Holiday inn Hawthorne was a great location not far from the airport or from many attractions only a short 30 minutes drive to downtown, malls, museums, Beverly Hills and even Hollywood. The rooms were clean housekeeping friendly and breakfast every morning at 6:30... More 

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Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Hotel well situated for all Los Angeles we did universal walk of fame sign etc good staff food ok gym pool hot tub bar shut at 11 which was a bit early but ok good clean room big bed and good shower stop on right side as close to freeway so noise yay night

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Cardiff, United Kingdom
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5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 26, 2015

Hotel was clean and staff friendly. Breakfast was not good, we got by on coffee and pastries. The location of the hotel served its purpose as it was very close to airport but as a place to vacation I wouldn't recommend however the pool area was quite nice. The wifi was absolute rubbish even though they said on review it... More 

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CHC H, Manager at Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Shaz More 

A TripAdvisor Member
2 of 5 stars Reviewed June 17, 2015

Took reviews in account before staying here. Not impressed with location- located in a sketchy part of town hence the parking with gates provided by the hotel. The room wasn't great. Upon arrival we found a half eaten apple in our ice bucket and torn, worn out sheets on our bed. Pillows were flat or spongey- no down. I would... More 

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CHC H, Manager at Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne, responded to this review

Thank you for taking the time to express your thoughts and concerns. We would like to apologize for the shortfalls you have experienced during your stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Your review will be used to consider improvements needed and we hope that you can give us a... More 

Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 3, 2015

I thought that this property should be managed well like others but same brand, finally really hopeless. Front desk- very fast & hard to get service Breakfast : really bad & no service Rooms condition: perfect House keeping : good but it's surprising that doesn't understand & speak in English, what happened in U.S. I may accept if it takes... More 

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CHC H, Manager at Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne, responded to this review

Dear Valued Guest, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding Staff communication and Breakfast service. Your feedback is very important for us we will try our best to rectify our mistakes in light of your comments. Manager More 

Ventura, California
Level Contributor
3 reviews
5 of 5 stars Reviewed May 19, 2015

Super friendly and helpful people. I know that sounds cliche, but the front desk people really were extra nice and fun. There is a little shop by the front desk for incidentals, snacks, water, juice and sodas. They supply hygiene items in case you forget something, which I did! The breakfast was great. The pool was the perfect temperature and... More 

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CHC H, Director of Sales at Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Mohamad Noor Director of Sales More 

Honolulu
Level Contributor
97 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed May 7, 2015

Our late night checkin went smoothly. The large room with cozy plush KING bed, sq dining table & chairs, sofa,coffee table, was similar to an Embassy Suites but in a studio type setting. We just overnighted but I could have enjoyed this spacious clean comfy room longer.

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CHC H, Director of Sales at Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne, responded to this review

Thank you for your recent feedback, we strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our Hotel should your travels bring you back this way. Once again thank you for the wonderful and kind words of praise.... More 

San Diego, California
Level Contributor
66 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed May 3, 2015

Stayed here on a weekend family trip to Los Angeles. Our rate included free parking, free breakfast and free wi-fi. Hotel is conveniently located near LAX airport (6mi=10km). Check-in & check-out was fast. Staff at front desk was nice. Room was very clean and spacious, had a new feel. Bed and pillows were comfortable. Could hear planes taking off all... More 

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CHC H, Sales Manager at Holiday Inn Express Hotel & Suites Los Angeles Airport Hawthorne, responded to this review

We appreciate all the kind words about the hotel and the services. We always do our best to provide the high level of services according to our guests’ expectations and needs. It is such a pleasure to know that we can contribute to make your stay as a great experience. Sincerely, Mohamad Noor Sales Manager More 

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