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Candlewood Suites Lax Hawthorne

Certificate of Excellence
2.0 of 5
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11410 Hawthorne Blvd., Hawthorne, CA 90250
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Candlewood Suites Lax Hawthorne
Best prices for: 1 room 1 guest
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Ranked #4 of 10 Hotels in Hawthorne
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
charjbaby
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106 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 1 week ago via mobile

I sold my home in LA Ca.and had a number of appointments to complete before relocating.I had absolutely no intentions of staying at the Candlewood Suites for an entire month. It is my pleasure too share with all future guest that my time spent there was wonderful. Their Great Employee's are the best.The rooms are nice, clean and bug free.... More 

Was this review helpful? Yes
Inessa U, Guest Relations Manager at Candlewood Suites Lax Hawthorne, responded to this review

Dear charjbaby: Thank you so much for your wonderful review! To be your favorite hotel means the world to us, and we greatly appreciate your feedback. Providing a unique guest experience is an important aspect to our service. Every guest has different needs, and we do our very best to meet them accordingly. We greatly appreciate your comments regarding out... More 

Saint Louis, Missouri
1 review
4 of 5 stars Reviewed 1 week ago

We stayed there for 8 days...in their 1 bedroom suite...and our experience was very good...our kid liked it a lot...as he could play in their separated living room...the kitchen was very well maintained....utensils were provided...u have to bring only your nonstick utensil...if you want....dish soap was also there...hotel staff was nice and helpful....I gave 4 stars because...there is no facility... More 

Was this review helpful? Yes
Inessa U, Guest Relations Manager at Candlewood Suites Lax Hawthorne, responded to this review

Dear Shweta S: Thank you so much for staying 8 days with us with your family, as well as writing such a positive review! I have mentioned it many times on Trip Advisor that we really pride ourselves on our service. I'm glad we were able to meet your expectations. I really think you described our hotel perfectly: spacious suites... More 

Fort Worth, Texas
Contributor
19 reviews 19 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A typical Candlewood property located in a not-so-nice area of Hawthorne (just east of LAX airport). The staff were incredible and very receptive both at checkin and checkout. I was placed in a room on the top (4th) floor, yet there was the strong odor of cigarette smoke throughout the hallway. Thankfully the odor did not enter my room. The... More 

Was this review helpful? Yes
Inessa U, Guest Relations Manager at Candlewood Suites Lax Hawthorne, responded to this review

Dear frequent_trav_tx: Thank you so much for such a detailed review! We all work incredibly hard to make every guest's stay unique and memorable. I apologize for the smoking smell on the 4th floor as we are currently investigating the problem. Despite some of the problems with your stay, I'm glad to hear that you found our staff incredible! Our... More 

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I didn't know what to expect coming to this hotel since this was my first trip to California and I didn't have money to ball out on a hotel. This hotel to me is in the middle class but is very very nice for the prices you pay. This hotel is by the intersection of a couple busy streets but... More 

Was this review helpful? Yes 2
Inessa U, Guest Relations Manager at Candlewood Suites Lax Hawthorne, responded to this review

Dear Dominique H: Thank you so much for such a fantastic review! Our front desk staff works really hard to provide guests with an unforgettable experience at Candlewood Suites, and I'm glad to hear that we were able to live up to your standards. Our welcoming staff is certainly one of the many highlights of our property, as well as... More 

Iowa
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 24, 2015

Stayed here for 7 nights in August 2014. Very nice to have the full kitchen. Ate breakfast in the room before going out every morning saved money (there's a Ralph's down the street). Other reviewers mentioned the hotel being in a "bad" area. I was there as a single mom, first time to LA, with my teen aged son and... More 

Was this review helpful? Yes 1
CHC H, Guest Relations Manager at Candlewood Suites Lax Hawthorne, responded to this review

Dear Valued Guest, Thank you for your kind feedback in spite of the minor flaws that you have encountered. Your concern has been well noted. Please allow me to express my sincere apologies for the manner in which you were handled by our Front Desk. I know that the incident you have experienced must have been very unpleasant for you.Your... More 

Los Angeles, California
1 review
4 of 5 stars Reviewed March 16, 2015

I needed temporary long term accommodations for a few months. I found this hotel which had a convenient location, a good long term rate, free wifi, and free cable. From the moment I arrived, everyone on staff was incredibly nice -- especially Maria who always went out of her way to greet you when you arrived/left the building. The room... More 

Was this review helpful? Yes
CHC H, Guest Relations Manager at Candlewood Suites Lax Hawthorne, responded to this review

Dear Valued Guest, We appreciate all the kind words about the hotel and the services. We always do our best to provide the high level of services according to our guests’ expectations and needs. It is such a pleasure to know that we can contribute to make your stay as a great experience. Sincerely, Sana More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2015 via mobile

When you first walk in the greetings are so delightful and welcoming. Customer Service is Great especially "MARIA" she is very helpful kind and a very hard worker she's always smiling. Maria also always makes sure im ok with the stay here at the Candlewood and thats a hard worker. Far as MANAGEMENT "INESSA" she is so sweet and kind... More 

Was this review helpful? Yes 1
CHC H, Guest Relations Manager at Candlewood Suites Lax Hawthorne, responded to this review

Dear Valued Guest, Thank you for staying at our hotel and taking the time to post your review. We are delighted to know that you enjoyed your time at our hotel. It would be my pleasure to share your compliments with the entire team of our hotel. Your valued comments definitely boost our morale to better our services and offer... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 12, 2015

The Candlewood Suites in Hawthorne, just minutes away from LAX is my choice when I arrive in LA from Sydney. The price is great as you are not paying LAX rates and it has absolutely everything you need. Starbucks is just down the road as is a supermarket and 2 fast food restaurants across the road. It also includes secure... More 

Was this review helpful? Yes
CHC H, Guest Relations Manager at Candlewood Suites Lax Hawthorne, responded to this review

Dear Guest, Thank you for your recent feedback, we strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our Hotel should your travels bring you back this way. Once again thank you for the wonderful and kind words... More 

Winnipeg
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed March 1, 2015

We needed last minute accommodation and the Candlewood had an open suite. Tip - Call the front desk for the shuttle and it will save you some waiting time. The fitness room was dated, but the treadmill worked well and it was all that I needed. Stay away from the street side of the suite, as we were near a... More 

Was this review helpful? Yes 1
CHC H, Guest Relations Manager at Candlewood Suites Lax Hawthorne, responded to this review

Dear Guest, Thank you for your recent feedback, we strive to give great and impressive service to all of our guests. We offer complementary shuttle on demand both ways to LAX We look forward to welcoming you back to our Hotel should your travels bring you back this way. Once again thank you for the wonderful and kind words of... More 

Houston, Texas
Top Contributor
80 reviews 80 reviews
69 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed February 3, 2015

This Candlewood is just the same as all Candlewoods. Exceeding my expectation. My room was comfortable and clean. It offer all amenities your need plus kitchenette. Free shuttle to LAX airport. Thanks to all the staff behind the scenes for a awesome experience. Will return.

Was this review helpful? Yes 1
CHC H, Guest Relations Manager at Candlewood Suites Lax Hawthorne, responded to this review

Dear Valued Guest, It warms our heart to know that you enjoyed your stay with us. Thank you for highlighting the facilities of the hotel and for appreciating the team’s hard work. Your comments will be shared with everyone as we are sure that this will serve as motivation and recognition to all the staff. Thank you also for highly... More 

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