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Candlewood Suites Lax Hawthorne

2.0 of 5
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11410 Hawthorne Blvd., Hawthorne, CA 90250
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Candlewood Suites Lax Hawthorne
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Ranked #4 of 10 Hotels in Hawthorne
A recent review
4 of 5 stars reviewed 4 weeks ago
Adseaba Iowa
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102 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Iowa
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Stayed here for 7 nights in August 2014. Very nice to have the full kitchen. Ate breakfast in the room before going out every morning saved money (there's a Ralph's down the street). Other reviewers mentioned the hotel being in a "bad" area. I was there as a single mom, first time to LA, with my teen aged son and... More 

Was this review helpful? Yes 1
CHC H, Guest Relations Manager at Candlewood Suites Lax Hawthorne, responded to this review

Dear Valued Guest, Thank you for your kind feedback in spite of the minor flaws that you have encountered. Your concern has been well noted. Please allow me to express my sincere apologies for the manner in which you were handled by our Front Desk. I know that the incident you have experienced must have been very unpleasant for you.Your... More 

Los Angeles, California
1 review
4 of 5 stars Reviewed March 16, 2015

I needed temporary long term accommodations for a few months. I found this hotel which had a convenient location, a good long term rate, free wifi, and free cable. From the moment I arrived, everyone on staff was incredibly nice -- especially Maria who always went out of her way to greet you when you arrived/left the building. The room... More 

Was this review helpful? Yes
CHC H, Guest Relations Manager at Candlewood Suites Lax Hawthorne, responded to this review

Dear Valued Guest, We appreciate all the kind words about the hotel and the services. We always do our best to provide the high level of services according to our guests’ expectations and needs. It is such a pleasure to know that we can contribute to make your stay as a great experience. Sincerely, Sana More 

1 review
5 of 5 stars Reviewed March 12, 2015 via mobile

When you first walk in the greetings are so delightful and welcoming. Customer Service is Great especially "MARIA" she is very helpful kind and a very hard worker she's always smiling. Maria also always makes sure im ok with the stay here at the Candlewood and thats a hard worker. Far as MANAGEMENT "INESSA" she is so sweet and kind... More 

Was this review helpful? Yes
CHC H, Guest Relations Manager at Candlewood Suites Lax Hawthorne, responded to this review

Dear Valued Guest, Thank you for staying at our hotel and taking the time to post your review. We are delighted to know that you enjoyed your time at our hotel. It would be my pleasure to share your compliments with the entire team of our hotel. Your valued comments definitely boost our morale to better our services and offer... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 12, 2015

The Candlewood Suites in Hawthorne, just minutes away from LAX is my choice when I arrive in LA from Sydney. The price is great as you are not paying LAX rates and it has absolutely everything you need. Starbucks is just down the road as is a supermarket and 2 fast food restaurants across the road. It also includes secure... More 

Was this review helpful? Yes
CHC H, Guest Relations Manager at Candlewood Suites Lax Hawthorne, responded to this review

Dear Guest, Thank you for your recent feedback, we strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our Hotel should your travels bring you back this way. Once again thank you for the wonderful and kind words... More 

Winnipeg
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed March 1, 2015

We needed last minute accommodation and the Candlewood had an open suite. Tip - Call the front desk for the shuttle and it will save you some waiting time. The fitness room was dated, but the treadmill worked well and it was all that I needed. Stay away from the street side of the suite, as we were near a... More 

Was this review helpful? Yes 1
CHC H, Guest Relations Manager at Candlewood Suites Lax Hawthorne, responded to this review

Dear Guest, Thank you for your recent feedback, we strive to give great and impressive service to all of our guests. We offer complementary shuttle on demand both ways to LAX We look forward to welcoming you back to our Hotel should your travels bring you back this way. Once again thank you for the wonderful and kind words of... More 

Houston, Texas
Top Contributor
80 reviews 80 reviews
69 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed February 3, 2015

This Candlewood is just the same as all Candlewoods. Exceeding my expectation. My room was comfortable and clean. It offer all amenities your need plus kitchenette. Free shuttle to LAX airport. Thanks to all the staff behind the scenes for a awesome experience. Will return.

Was this review helpful? Yes 1
CHC H, Guest Relations Manager at Candlewood Suites Lax Hawthorne, responded to this review

Dear Valued Guest, It warms our heart to know that you enjoyed your stay with us. Thank you for highlighting the facilities of the hotel and for appreciating the team’s hard work. Your comments will be shared with everyone as we are sure that this will serve as motivation and recognition to all the staff. Thank you also for highly... More 

Mesquite
Top Contributor
60 reviews 60 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed January 3, 2015

the rooms are of good quality. the walls are somewhat thin at times, although it was quiet during the three day period of Christmas. the suite was well stocked with pots and pans, even paper towels and dish towels. I was impressed by this and apparently the rooms have been updated to a newer version.

Was this review helpful? Yes 1
CHC H, Guest Relations Manager at Candlewood Suites Lax Hawthorne, responded to this review

Dear Valued Guest, We appreciate all the kind words about the hotel and the services. We always do our best to provide the high level of services according to our guests’ expectations and needs. It is such a pleasure to know that we can contribute to make your stay as a great experience. Sincerely, Sana More 

Brookline,MA
Senior Contributor
32 reviews 32 reviews
32 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed December 28, 2014

I arrived at the hotel very late as our flight from Boston was over 2 hours late. Since I was traveling with my two late teen daughters,I gave them the bedroom and I had to sleep on the unmade sofa bed. There were no sheets on the bed. I had a very hard time finding them and as it was... More 

Was this review helpful? Yes
CHC H, Guest Relations Manager at Candlewood Suites Lax Hawthorne, responded to this review

Dear Guest, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the Sofa bed and the room service. We will look into this concerns. I assure you that the feedback of our hotel will be reviewed and most certainly forwarded... More 

Panama City, Florida
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 19, 2014

Overall I was pleased with my stay. The staff was friendly and the hotel was clean. The parking garage is right next door and well secured. Internet was free and had reasonable speed. Time to/from LAX was very short and they had a shuttle also.

Was this review helpful? Yes
CHC H, Guest Relations Manager at Candlewood Suites Lax Hawthorne, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased you enjoyed your stay with us, we hope to have the honour of serving you again should your travels bring you back to Los Angeles. Sincerely, Sana More 

Honolulu, Hawaii
Senior Contributor
45 reviews 45 reviews
38 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed December 19, 2014

Was going to be visiting LA for a week and wanted a extended stay hotel with full kitchen and refrigerator. Had good luck with another hotel on the cul-de-sac, so decided to try the Candlewood. Price was right, less than $90. The room was small for a Candlewood, but it had all the amenities I needed. Not too many outlets... More 

Was this review helpful? Yes
CHC H, Guest Relations Manager at Candlewood Suites Lax Hawthorne, responded to this review

Dear Guest, Thank you for your feedback regarding your recent stay. You have covered all aspects of your stay and I am particularly appreciative about your comments about our amenities. It is always hugely motivating when one takes the time and trouble to acknowledge the staff concerned. Once again thank you for the wonderful and kind words of praise. Sincerely,... More 

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