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Candlewood Suites Lax Hawthorne

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2.0 of 5
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11410 Hawthorne Blvd., Hawthorne, CA 90250
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Candlewood Suites Lax Hawthorne
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119 Reviews from our TripAdvisor Community

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Philippines
1 review
5 of 5 stars Reviewed 2 weeks ago

from the airport i went straight to the hotel . I was accommodated right away by two friendly and efficient staff namely Inessa and Maria even though the check in time is in the afternoon. its my first time to use this hotel and i was really delighted and contented when i saw the room. its clean, organize, complete with... More 

Helpful?
Thank nancypecho
Inessa U, Guest Relations Manager at Candlewood Suites Lax Hawthorne, responded to this review

Dear nancypecho: Thank you so much for your kind and wonderful review as well as your complimentary words about some of our team! Maria takes giving great customer service personally! She knows what it means to really make a guest's stay memorable: it's priceless. Thank you again for your review. Please know it's reviews like yours that allow us to... More 

Washington DC, District of Columbia
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 2, 2016 via mobile

The hotel is good with all necessary accessories needed. The room's space is good and enough to put your stuff. The bed is enough for two. The hotel staff are friendly and the location is almost 6 minutes from the airport. They offer free and safe parking which is additional advantage. I guess the price of the room was also... More 

Helpful?
2 Thank Andejani
Inessa U, Guest Relations Manager at Candlewood Suites Lax Hawthorne, responded to this review

Dear Andejani: Thank you for such a fantastic and detailed review! I believe you really described our hotel perfectly. We also believe it's our staff, location, and clean, comfortable rooms that make our hotel unique. We appreciate our guests comments, and I know our future guests appreciate the feedback as well as what to expect when they arrive. We hope... More 

Devon
Level Contributor
115 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
3 of 5 stars Reviewed November 20, 2015

We stayed here for a couple of days during a lay-over after our long flight from the UK and before our ongoing flight to Papeete. Our main reason for choosing this establishment was it's location to LAX, the Metro station and the fact the rooms have a kitchen area. There's a free shuttle from the airport to the hotel and... More 

Helpful?
5 Thank Cerris1
Inessa U, Guest Relations Manager at Candlewood Suites Lax Hawthorne, responded to this review

Dear Cerris1: Thank you so much for such a detailed review! We all work incredibly hard to make every guest's stay unique and memorable. We value your business as we know you have many choices when choosing a place to stay, and we're glad your stay with us met your expectations. Thank you again for your review, and I hope... More 

Reading
Level Contributor
82 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed October 10, 2015

If you are looking for a 5* hotel with 24 hr room service then give this hotel a miss. However, if you want a good value room with comfortable bed and clean bathroom this might fit your bill. About 10 mins free bus ride from LAX east of the airport, which runs every 30 mins or so. Shuttle bus covers... More 

Helpful?
4 Thank pair211
Inessa U, Guest Relations Manager at Candlewood Suites Lax Hawthorne, responded to this review

Dear pair211: Thank you for such a detailed review about your stay, as well as mentioning many items that we offer at Candlewood Suites. You touched on many of the things we also believe make our hotel great: 24/7 laundry and fitness centers, outside Gazebo area, fully equipped kitchens in all guest rooms and much more. It is delightful to... More 

Toronto, Canada
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed August 8, 2015

People in the hotel, staff, are nice to work with but rooms are way too expensive for what they offer. We used it only to sleep overnight as we visited LA and surroundings throughout the day so I cannot pronounce about laundry and fitness room that I have seen being used. It is clean inside and outside. Has a BBQ... More 

Helpful?
2 Thank TitelPisi
CHC H, Manager at Candlewood Suites Lax Hawthorne, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Manager More 

Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed August 5, 2015

The Candlewood Suites LAX Hawthorne is conveniently located, just a few management provided and shared with the adjacent Holiday Inn Express Hotel, shuttle van ride away to LAX. The suites are well equipped, with full fridge and freezer, microwave, sink etc. The hotel staff is small in number, but generally friendly and welcoming. There are a good number of Fast... More 

Helpful?
3 Thank Martin B
CHC H, Manager at Candlewood Suites Lax Hawthorne, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Manager More 

Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 28, 2015 via mobile

I liked the service provided by the staff, all the staffs always seemed to be in a good mood and they tried and were happy to be of help in any possible way they could. I liked the size of the room and the size of the beds, they were average but the only thing I did not like was... More 

Helpful?
1 Thank Andibobo
Inessa U, Guest Relations Manager at Candlewood Suites Lax Hawthorne, responded to this review

Dear Andibobo: Thank you for taking time out of your day to post a review of your stay with us. We couldn't be happier you stayed with us! Our staff are here to serve you, our guest, which many other hotels forget. I apologize for the chair issue in the room; your comments have been passed along to the management... More 

San Francisco, California
Level Contributor
44 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 25, 2015 via mobile

I stayed one night before heading home and I really like what I experienced. The check in was wonderful, the two ladies in the front desk are very nice and make me feel really welcome. I knew it will be a very good stay and I am not wrong. The room was design for long term stay like a small... More 

Helpful?
2 Thank raymond c
Inessa U, Guest Relations Manager at Candlewood Suites Lax Hawthorne, responded to this review

Dear raymond c: Thank you for such a fantastic and detailed review! I believe you really described our hotel perfectly. We believe it's our staff, clean and comfortable rooms that make our hotel unique. Our suites come in with fully equipped kitchens (plus all the utensils) to make your stay as comfortable as possible. Thank you again for such a... More 

Beach Park
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 10, 2015

This was our first time to Candlewood Suites. We would go back if we are in the area. The room was nice, clean, and quiet. You can do your laundry for free 24/7. They also have a fitness center, which is available 24/7. They also have free shuttle service to and from the airport(LAX), which is only three miles away.... More 

Helpful?
2 Thank Shirley H
Inessa U, Guest Relations Manager at Candlewood Suites Lax Hawthorne, responded to this review

Dear Shirley H: Thank you for such a fantastic review about your stay, as well as mentioning many items that we offer at Candlewood Suites. You touched on many of the things we also believe make our hotel great: 24/7 laundry and fitness centers, outside Gazebo area, fully equipped kitchens in all guest rooms and much more. I couldn't be... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 15, 2015 via mobile

I sold my home in LA Ca.and had a number of appointments to complete before relocating.I had absolutely no intentions of staying at the Candlewood Suites for an entire month. It is my pleasure too share with all future guest that my time spent there was wonderful. Their Great Employee's are the best.The rooms are nice, clean and bug free.... More 

Helpful?
3 Thank charjbaby
Inessa U, Guest Relations Manager at Candlewood Suites Lax Hawthorne, responded to this review

Dear charjbaby: Thank you so much for your wonderful review! To be your favorite hotel means the world to us, and we greatly appreciate your feedback. Providing a unique guest experience is an important aspect to our service. Every guest has different needs, and we do our very best to meet them accordingly. We greatly appreciate your comments regarding out... More 

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