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Candlewood Suites Lax Hawthorne

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2.0 of 5
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11410 Hawthorne Blvd., Hawthorne, CA 90250
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1 room 1 guest
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Candlewood Suites Lax Hawthorne
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114 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago

People in the hotel, staff, are nice to work with but rooms are way too expensive for what they offer. We used it only to sleep overnight as we visited LA and surroundings throughout the day so I cannot pronounce about laundry and fitness room that I have seen being used. It is clean inside and outside. Has a BBQ... More 

Was this review helpful? Yes 1
CHC H, Manager at Candlewood Suites Lax Hawthorne, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Manager More 

Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Candlewood Suites LAX Hawthorne is conveniently located, just a few management provided and shared with the adjacent Holiday Inn Express Hotel, shuttle van ride away to LAX. The suites are well equipped, with full fridge and freezer, microwave, sink etc. The hotel staff is small in number, but generally friendly and welcoming. There are a good number of Fast... More 

Was this review helpful? Yes 1
CHC H, Manager at Candlewood Suites Lax Hawthorne, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Manager More 

Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 28, 2015

I liked the service provided by the staff, all the staffs always seemed to be in a good mood and they tried and were happy to be of help in any possible way they could. I liked the size of the room and the size of the beds, they were average but the only thing I did not like was... More 

Was this review helpful? Yes 1
Inessa U, Guest Relations Manager at Candlewood Suites Lax Hawthorne, responded to this review

Dear Andibobo: Thank you for taking time out of your day to post a review of your stay with us. We couldn't be happier you stayed with us! Our staff are here to serve you, our guest, which many other hotels forget. I apologize for the chair issue in the room; your comments have been passed along to the management... More 

San Francisco, California
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 25, 2015

I stayed one night before heading home and I really like what I experienced. The check in was wonderful, the two ladies in the front desk are very nice and make me feel really welcome. I knew it will be a very good stay and I am not wrong. The room was design for long term stay like a small... More 

Was this review helpful? Yes
Inessa U, Guest Relations Manager at Candlewood Suites Lax Hawthorne, responded to this review

Dear raymond c: Thank you for such a fantastic and detailed review! I believe you really described our hotel perfectly. We believe it's our staff, clean and comfortable rooms that make our hotel unique. Our suites come in with fully equipped kitchens (plus all the utensils) to make your stay as comfortable as possible. Thank you again for such a... More 

Beach Park
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 10, 2015

This was our first time to Candlewood Suites. We would go back if we are in the area. The room was nice, clean, and quiet. You can do your laundry for free 24/7. They also have a fitness center, which is available 24/7. They also have free shuttle service to and from the airport(LAX), which is only three miles away.... More 

Was this review helpful? Yes
Inessa U, Guest Relations Manager at Candlewood Suites Lax Hawthorne, responded to this review

Dear Shirley H: Thank you for such a fantastic review about your stay, as well as mentioning many items that we offer at Candlewood Suites. You touched on many of the things we also believe make our hotel great: 24/7 laundry and fitness centers, outside Gazebo area, fully equipped kitchens in all guest rooms and much more. I couldn't be... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 15, 2015 via mobile

I sold my home in LA Ca.and had a number of appointments to complete before relocating.I had absolutely no intentions of staying at the Candlewood Suites for an entire month. It is my pleasure too share with all future guest that my time spent there was wonderful. Their Great Employee's are the best.The rooms are nice, clean and bug free.... More 

Was this review helpful? Yes 1
Inessa U, Guest Relations Manager at Candlewood Suites Lax Hawthorne, responded to this review

Dear charjbaby: Thank you so much for your wonderful review! To be your favorite hotel means the world to us, and we greatly appreciate your feedback. Providing a unique guest experience is an important aspect to our service. Every guest has different needs, and we do our very best to meet them accordingly. We greatly appreciate your comments regarding out... More 

Saint Louis, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 13, 2015

We stayed there for 8 days...in their 1 bedroom suite...and our experience was very good...our kid liked it a lot...as he could play in their separated living room...the kitchen was very well maintained....utensils were provided...u have to bring only your nonstick utensil...if you want....dish soap was also there...hotel staff was nice and helpful....I gave 4 stars because...there is no facility... More 

Was this review helpful? Yes
Inessa U, Guest Relations Manager at Candlewood Suites Lax Hawthorne, responded to this review

Dear Shweta S: Thank you so much for staying 8 days with us with your family, as well as writing such a positive review! I have mentioned it many times on Trip Advisor that we really pride ourselves on our service. I'm glad we were able to meet your expectations. I really think you described our hotel perfectly: spacious suites... More 

Fort Worth, Texas
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed May 5, 2015

A typical Candlewood property located in a not-so-nice area of Hawthorne (just east of LAX airport). The staff were incredible and very receptive both at checkin and checkout. I was placed in a room on the top (4th) floor, yet there was the strong odor of cigarette smoke throughout the hallway. Thankfully the odor did not enter my room. The... More 

Was this review helpful? Yes
Inessa U, Guest Relations Manager at Candlewood Suites Lax Hawthorne, responded to this review

Dear frequent_trav_tx: Thank you so much for such a detailed review! We all work incredibly hard to make every guest's stay unique and memorable. I apologize for the smoking smell on the 4th floor as we are currently investigating the problem. Despite some of the problems with your stay, I'm glad to hear that you found our staff incredible! Our... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 23, 2015

I didn't know what to expect coming to this hotel since this was my first trip to California and I didn't have money to ball out on a hotel. This hotel to me is in the middle class but is very very nice for the prices you pay. This hotel is by the intersection of a couple busy streets but... More 

Was this review helpful? Yes 2
Inessa U, Guest Relations Manager at Candlewood Suites Lax Hawthorne, responded to this review

Dear Dominique H: Thank you so much for such a fantastic review! Our front desk staff works really hard to provide guests with an unforgettable experience at Candlewood Suites, and I'm glad to hear that we were able to live up to your standards. Our welcoming staff is certainly one of the many highlights of our property, as well as... More 

Iowa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 24, 2015

Stayed here for 7 nights in August 2014. Very nice to have the full kitchen. Ate breakfast in the room before going out every morning saved money (there's a Ralph's down the street). Other reviewers mentioned the hotel being in a "bad" area. I was there as a single mom, first time to LA, with my teen aged son and... More 

Was this review helpful? Yes 1
CHC H, Guest Relations Manager at Candlewood Suites Lax Hawthorne, responded to this review

Dear Valued Guest, Thank you for your kind feedback in spite of the minor flaws that you have encountered. Your concern has been well noted. Please allow me to express my sincere apologies for the manner in which you were handled by our Front Desk. I know that the incident you have experienced must have been very unpleasant for you.Your... More 

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