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Courtyard Los Angeles Hacienda Heights/Orange County

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1905 S Azusa Avenue, Hacienda Heights, CA 91745
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1 room 1 guest
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Courtyard Los Angeles Hacienda Heights\/Orange County
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86 Reviews from our TripAdvisor Community

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    39
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Temecula, California
1 review
5 of 5 stars Reviewed 6 days ago NEW

I travel weekly and have stayed in high end hotels all over the place, but this one is by far my favorite. The entire staff is always friendly, welcoming and accommodating, making me feel at home. They are incredible! It is the cleanest, most comfortable hotel I stay in. Price and location are great for business travelers. - LG

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Lincoln, NE
Level Contributor
448 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This Courtyard is an older property with an updated lobby. The bistro staff were very nice and hardworking. The healthy start breakfast sandwich is very good. The room itself was dated with stained carpet and thin walls. I could hear everything going on in the room next door, which was too racy to describe. The pool was clean and well... More 

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Los Angeles, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 15, 2015

Arrived late and for the most part everything was up to par for your typical original style Courtyard brand hotel (meaning this is one of the very first ones which are old and actually built with a court yard in the middle). The room was remodeled and everything seemed fine until it was time to go to sleep. The adjoining... More 

Was this review helpful? Yes 1
Maritza M, Manager at Courtyard Los Angeles Hacienda Heights/Orange County, responded to this review

Dear JSKI529 Thank you for taking the time to share your experience while staying with us. We appreciate your feedback. It seems that you had a relatively good stay. Please accept my apologies for any inconvenience you suffered because of the neighbor's. I wish we would have had an opportunity to make your stay more pleasant, perhaps by finding you... More 

Sydney, Australia
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed July 10, 2015

We got here late at night last week. There are 6 of us in our family so we reserved a suite with a couple of queens and 2 hideabeds. Check in was almost instantaneous thanks to the very professional late night front desk manager. We drove around to the far side of the building and easily got to our room.... More 

Was this review helpful? Yes 2
Madera
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 9, 2015

Fantastically upgraded styling; great breakfast food and ideal location! Marriott does it well at all times, all places and for all visitors. You just can't beat the consistent quality they deliver with Courtyard. Room was stuffy, almost a smoke smell, but that may one person's opinion over another's. Comfort can't be beat!

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Houston, Texas
Level Contributor
71 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed July 2, 2015

You should know I routinely travel 3-4 days a week for business and am a loyal life time platinum Marriott member and generally have always had good to great experiences with this flag of the Marriott brand. However, I checked in on Monday June 29 for 3 nights but checked out the very next day, which in and of itself... More 

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Maritza M, Manager at Courtyard Los Angeles Hacienda Heights/Orange County, responded to this review

Hello Michael C, I want to thank you for making time to let us know about recent stay. We are very proud of making memorable hotel experiences for our guests. However, in this case we have fallen short of meeting your expectations, and your stay was memorable for the wrong reasons. Please accept our most sincere apology. I understand how... More 

Escondido, California
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 16, 2015

This was a very nice hotel with all the normal amenities we've come to expect at any Courtyard. It was nicely decorated and very clean. The location was very easy to find and was in a nice area. There were a LOT of chain restaurants nearby and easy to get to.

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Dallas, Texas
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 28, 2015

I love this hotel. The room is very spacious, and it is conveniently located walking to restaurants, grocery stores, nice and big bakeries, even Walmart, Shopping mall and the spectacular Hsi Lai Temple is nearby. Everyone I came contact to at this hotel is very friendly. I have to give special thanks to Nicloe , the front desk associate. She... More 

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Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed March 14, 2015 via mobile

I stayed here six years ago for the first time and this site has undergone a transformation. First the carpet which is orange and blue and looks like something that would come out of Panda Express. The elevator is located in the far corner of the building as far away from the front door as you can get which means... More 

Was this review helpful? Yes 1
Maritza M, General Manager at Courtyard Los Angeles Hacienda Heights/Orange County, responded to this review

Hello, I would like to thank you for taking the time to let us know about your recent stay. We take pride in providing our guests with a great hotel experience. It seems that on your recent visit we fell short in meeting your expectations and ours. Please accept our apology for any inconvenience you may have suffered. The location... More 

Folsom, California
Level Contributor
59 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed March 12, 2015

Despite a room change due to overbooking, our family of 4 still had a nice, comfortable weekend sharing a King bedroom instead of 2 Queen beds. It was lucky we brought an extra blow up bed and the room had the couch and was large enough to fit the extra bed. The staff was running short, but still managed pleasant... More 

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