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Courtyard Los Angeles Hacienda Heights/Orange County

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1905 S Azusa Avenue, Hacienda Heights, CA 91745
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Courtyard Los Angeles Hacienda Heights/Orange County
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Courtyard Los Angeles Hacienda Heights/Orange County
Courtyard Los Angeles Hacienda Heights/Orange County
Courtyard Los Angeles Hacienda Heights/Orange County
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79 reviews from our community

Traveler rating
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    37
    17
    2
    2
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21
6
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32
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Dallas, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I love this hotel. The room is very spacious, and it is conveniently located walking to restaurants, grocery stores, nice and big bakeries, even Walmart, Shopping mall and the spectacular Hsi Lai Temple is nearby. Everyone I came contact to at this hotel is very friendly. I have to give special thanks to Nicloe , the front desk associate. She... More 

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Senior Contributor
42 reviews 42 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here six years ago for the first time and this site has undergone a transformation. First the carpet which is orange and blue and looks like something that would come out of Panda Express. The elevator is located in the far corner of the building as far away from the front door as you can get which means... More 

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Maritza M, General Manager at Courtyard Los Angeles Hacienda Heights/Orange County, responded to this review

Hello, I would like to thank you for taking the time to let us know about your recent stay. We take pride in providing our guests with a great hotel experience. It seems that on your recent visit we fell short in meeting your expectations and ours. Please accept our apology for any inconvenience you may have suffered. The location... More 

Folsom, California
Top Contributor
59 reviews 59 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Despite a room change due to overbooking, our family of 4 still had a nice, comfortable weekend sharing a King bedroom instead of 2 Queen beds. It was lucky we brought an extra blow up bed and the room had the couch and was large enough to fit the extra bed. The staff was running short, but still managed pleasant... More 

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Staten Island, New York
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was here for a 2 week period for business (Checked out for a weekend to visit Malibu). Staff was very friendly and accommodating, always greeting every guest as they enter or exit. Nice lobby with many comfortable seating areas, a convienent office center to. Food is available for purchase at different times through the day..menu has good choices. Fine... More 

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Saratoga, California
Contributor
18 reviews 18 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We booked the room very last minute. So the hotels we used to stay were all booked. This hotel is a little more expensive and it is the first time we stayed at Courtyard Marriott. The experience is really nice. The room is clean and the location is perfect 10, walking distance to many restaurants, supermarkets, shopping mall, and park... More 

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Maritza M, General Manager at Courtyard Los Angeles Hacienda Heights/Orange County, responded to this review

Hello, Thank you for sharing your experience; we appreciate your feedback and are delighted to hear that you had a great stay. We take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and we look forward to welcome you... More 

San Diego, CA
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 20, 2015

As a Marriott elite member, I almost always stay in this CY when I visit the nearby area. It is located behind a shopping plaza, quiet at night and easy access to restaurants, shopping and highway. You can grab stuff from nearby Walmart, Target or even Costo if you forget some stuff for your travel. It is also interesting to... More 

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Maritza M, Front Office Manager at Courtyard Los Angeles Hacienda Heights/Orange County, responded to this review

Hello, Thank you for taking the time to review our property. We appreciate and value your feedback. As a corporate managed property we take your comments very seriously and if we are not meeting your expectations, we certainly are not meeting ours. When that is the case we look to correct our area of opportunity. Please accept my sincere apology... More 

2 reviews
4 of 5 stars Reviewed December 31, 2014

I've stayed in many hotels but most recently my experience with Marriott has been notable. This one was clean, staff was pleasant and accommodating, and all the amenities were in great working order.from check-in to check-out, we experienced very helpful staff- the check-in process was quick, and the young lady at the front desk was very pleasant even though we... More 

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San Francisco, California
1 review
3 of 5 stars Reviewed December 30, 2014

We are Marriott Reward members and have stayed here every time we travel to LA - we would love to come back so here are our suggestions. 1. Noise - constant huge noise from adjoining door - soundproofing should be reinforced. 2. Room AC thermostat is digital and wireless now - when the battery is out/low, it causes AC to... More 

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Colorado Springs, Colorado
Senior Contributor
32 reviews 32 reviews
29 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed December 18, 2014

I stayed here for two nights on a recent business trip. As I approached the check-in counter I was immediately met but a wonderful gentleman running the front desk. It was great to be met by a friendly face who seemed to be genuinely interested in me. The check-in process was smooth and they were expecting me. The room was... More 

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Panama City, Panama
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 8, 2014

Hotel was nice, comfortable and well located. Close proximity to freeways, shopping mall and good restaurants. Staff was very friendly. Bed was very comfortable. Had a great stay. It's what you expect from a Marriott. Can't go wrong.

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