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All 10 Grass Valley hotels

Holiday Inn Express Hotel & Suites Gold Miners Inn-Grass Valley

2.5 of 5 Hotel   |   121 Bank Street, Grass Valley, CA 95945
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Holiday Inn Express Hotel & Suites Gold Miners Inn-Grass Valley
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Ranked #3 of 10 hotels in Grass Valley
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72 people have reviewed this hotel

Traveler rating
    34
    26
    3
    3
    6
See reviews for
15
20
4
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • Any
English first
Phoenix, Arizona
Top Contributor
77 reviews 77 reviews
14 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 1 week ago

What a pleasant surprise. I have not stayed at a Holiday Inn Express in many years. I was somewhat worried about the service, location and amenities. I had nothing to worry about. This quite new, well appointed hotel is a hidden surprise in a lovely town of Grass Valley. I had considered staying in Roseville and driving into Grass Valley... More

Was this review helpful? Yes 1
Redding, California
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have just stayed at the Holiday Inn Express. I was really impressed with the customer service provided by the staff. Chirstine went out or her way to assist us. The room's are very comfortable. The breakfast has a lot of items too choose from and the evening cocktail hour was nice too unwind with. I could not believe how... More

Was this review helpful? Yes 3
Tempe, Arizona
Top Contributor
78 reviews 78 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed February 21, 2014

If you like SUPERIOR customer service this is the place for you. Someone in management of this location has really trained the entire staff to be über friendly and provide outstanding service at all times. Large, well appointed, comfortable rooms with refrigerator, microwave and comfy beds. The free breakfast is better than most with eggs, pancakes, cereal, juices, etc. and... More

Was this review helpful? Yes 5
Jackson, Mississippi
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 29, 2014

The Desk clerk gave ME the number to there Internet Service provider and had Me call to which they old Me that router service out of Range for my room, WHAT, I Do Not work for the hotel........stayed several weeks had to ask for sheet change, no LAUNDRY MACHINES HERE STAFF is rude and hotel rooms are not cleaned very... More

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Gold Miners Inn-Grass Valley, responded to this review

Dear Scout444, Thank you so much for taking the time to write a review about your experience with us, we value your loyalty to our brand and hotels. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests and for that please accept our sincere apology for the... More

Grass Valley, California
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 10, 2014

I stayed with a friend of mine for two nights at the hotel. We asked for a suite room, and when we got to the room, we found a leak in the bathroom! So we were moved down one floor facing the highway! Their suite is more like a small sized living room! I also was a little annoyed about... More

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Gold Miners Inn-Grass Valley, responded to this review

Dear Funnybunny1428, Thank you for staying with us and leaving such a detailed review. I am glad you like our location as well as the overall cleanliness of our hotel. However, I am deeply sorry you found our hotel less than satisfactory. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome... More

A TripAdvisor Member
5 of 5 stars Reviewed December 26, 2013

Everything about this hotel exceeded our expectations! The staff was very friendly and helpful. There was a free cocktail hour in the evening and a hot breakfast Buffet in the morning, neither had premium items, but were good none the less and a nice touch! There is a beautiful lobby with a fireplace and tables to hang out. The location... More

Was this review helpful? Yes 5
Seattle, Washington
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 21, 2013

I was given a price quote from a manager in reservations and told that I could call back the next day to confirm the reservation. When I called back to make the reservation I spoke to another manager and was told that they could not honor the price was quoted the day before. A good business practice would have been... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Gold Miners Inn-Grass Valley, responded to this review

Dear michele2013862, Thank you very much for taking the time to write your comments. We understand that having a comfortable stay is important and it sounds like we fell below your expectations. We are sorry for any inconvenience you experienced due to the confusion between the rates that was offered to you. We take our guest comments very seriously and... More

San Francisco
Contributor
13 reviews 13 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 18, 2013

We stay here once a year when visiting family. It's perfect for us because it's walking distance into town so if one of us needs to use the car, the other one doesn't feel trapped. Big, quiet rooms, free wi-fi, decent breakfast, nice enough staff. I'm generally not a fan of the Holiday Inn Express chain, but this one is... More

Was this review helpful? Yes 3
Seattle, Washington
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 18, 2013 via mobile

We came up to Grass Valley for a quick getaway and thoroughly enjoyed our stay at this hotel. The staff at the front desk was super friendly, the entire facility was clean and comfortable, and the location was within walking distance to shops and restaurants.

Was this review helpful? Yes 2
VA
Contributor
15 reviews 15 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 31, 2013

We were very pleased with our stay at this Holiday inn Express. the room was very clean and freash. the staff was very polite and was more then happy to help with everything we needed. the Breakfast was the normal holiday inn style and everything wasgood. The town was a joy to shop in and walk through. All in all... More

Was this review helpful? Yes 3

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Additional Information about Holiday Inn Express Hotel & Suites Gold Miners Inn-Grass Valley

Also Known As:
Holiday Inn Express Hotel And Suites Gold Miners Inn-Grass Valley
Holiday Inn Grass Valley
Grass Valley Holiday Inn
Address: 121 Bank Street, Grass Valley, CA 95945
Phone Number:
Location: United States > California > Grass Valley
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #3 of 10 hotels in Grass Valley
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Gold Miners Inn-Grass Valley 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel In Grass Valley, CaliforniaOur hotel in Grass Valley, California offers premium amenities and the comfort of home for traveling families and business travelers alike.History seems to seep from the sidewalk cracks and through the windows in this Northern California town. Here, visitors can view the historic Empire Mine State Park or the North Power House and learn the facts behind the California gold rush. The Grass Valley community is dotted with local wineries that feature award-winning wines; and in the downtown area, near our choice Grass Valley hotel, tasting rooms abound. Our lodging in Grass Valley is also in close proximity to the Foothill Theatre Company, Scotts Flat Lake and many California Gold Country attractions.Our Grass Valley hotel is conveniently located near several Grass Valley companies such as Nvision, Serra Corporation and Litton Engineering Labs. We are proud to provide free high-speed, wireless Internet throughout our hotel in Grass Valley, CA. For business travelers, we have four meeting rooms on the hotel property, copy, mail and fax services, audio-visual equipment and a business center.During your Grass Valley vacation, you can unwind in the fitness center or enjoy our complimentary hot breakfast bar and on-site deli. We hope you call and enjoy our excellent hotel rates in Grass Valley, CA. ... more   less 
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