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BEST WESTERN Gold Country Inn

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972 Sutton Way, Grass Valley, CA 95945-5177
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1 room 1 adult
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BEST WESTERN Gold Country Inn
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256 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Gold Country Inn
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Shadow Hills, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed February 2, 2015

When visiting this area we usually stay with friends or family. With the flu season here we opted to stay at this location. Clean, close to all the great shops and Matteos Pubs in Nevada City the best, friendliest barI in town. The hotel staff was kind and considerate with knowledge of the area with excellent recommendations. (Matteo's Public Bar)... More 

Review collected in partnership with Best Western

Helpful?
Thank Tony M
HAMID K, General Manager at BEST WESTERN Gold Country Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

willows, United States
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 27, 2015

Our stay,at this motel,was great.From beginning,to end.We were checked in,in record time,with courtesy,and a smile.We asked for a different room,and were given one,with no trouble.Our stay,was really comfortable,and relaxing.We chose to have the motel breakfast,which met our needs. If guests choose to eat out,there is a restaurant,right across the street.The motel,is close to down town historic Grass Valley,and not very... More 

Review collected in partnership with Best Western

Helpful?
Thank Bonnie T
HAMID K, General Manager at BEST WESTERN Gold Country Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Reno, Nevada
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed January 27, 2015

Best Western Gold Country Inn sits among pine trees just off highway 49 in Grass Valley. It is established, so the grounds are very nice and the trees big. Instead of one big building with a long hall or terrace off of which were the rooms, this was different. There ware separate smaller buildings. The door into our room was... More 

Helpful?
Thank prsmith8
HAMID K, General Manager at BEST WESTERN Gold Country Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Cupertino, United States
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed January 26, 2015

After checking in we found our rooms TV not working. We were moved to the room next door which was clearly marked as a no smoking room. Definitely had been smoked in. We were tired and did not want to move again so we turned on the A/C and used perfume to help with the smell. We did call the... More 

Review collected in partnership with Best Western

Helpful?
5 Thank Kerry H
HAMID K, General Manager at BEST WESTERN Gold Country Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

Travelers are raving about these Grass Valley hotels

San Juan Capistrano, California
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed January 20, 2015

This review concerns the Best Western Gold Country Inn, Grass Valley, CA. Overall, very unsatisfactory. Disruptive long-term residents. Our family of four stayed two nights and had difficulty sleeping both nights due to loud partying in the room above us. It didn’t quiet down until about 1:00 AM the first night and 12:00 midnight the second night, Groups of young... More 

Helpful?
5 Thank Tom M
HAMID K, General Manager at BEST WESTERN Gold Country Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

Grass Valley, United States
1 review
3 of 5 stars Reviewed January 4, 2015

We've stayed at other hotels in Grass Valley and so far this one seems to work for us. It's not perfect and there is room for improvement but it's a good deal for what it costs. We've had better rooms on the 2nd floor than on the 1st floor. It's quiet and the distance from the room to the parking... More 

Review collected in partnership with Best Western

Helpful?
Thank Milo D
HAMID K, General Manager at BEST WESTERN Gold Country Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Ojai, California
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 1, 2015

This is the third time we've stayed at this hotel - excellent location, nice breakfast, very helpful staff, reasonable price. It's a little run down at the edges, but hardly noticeable because everything else is so well done. Not fancy - just very clean and comfortable. We will be back next time we're in Grass Valley!

Review collected in partnership with Best Western

Helpful?
Thank stitchadventures
HAMID K, General Manager at BEST WESTERN Gold Country Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

San Ramon, California
Level Contributor
100 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed December 23, 2014

We stayed here for two nights. The rooms are clean and we had no specific problems. The bed was comfortable but the pillows were not. The morning shift is very nice and friendly and the breakfast was good. The evening desk staff just didn't seem to care. We had two issues: on our second morning, someone called our room and... More 

Helpful?
1 Thank Hitokiri_Battosai
HAMID K, General Manager at BEST WESTERN Gold Country Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed December 17, 2014

this place needs an overhaul big time! i was scheduled to spend 3 nights and i had to check out after 1. my guest refused to stay another night. I regularly stay at best western as they are motorcycle friendly and located in many of the cities where I travel. upon arrival the place looked like something i would pass... More 

Review collected in partnership with Best Western

Helpful?
4 Thank angeladX9275TH
HAMID K, General Manager at BEST WESTERN Gold Country Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

Snowmass Village, Colorado
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 14, 2014

My husband and I stayed here with our small labradoodle on the way to northern CA and on the way back home. Wonderful to have so much yard space for playing with our Nelly. Although the room was not large, it had just what we needed: clean and had a fridge and microwave, comfortable bed and desk. However, the wireless... More 

Review collected in partnership with Best Western

Helpful?
Thank Snowwillow
HAMID K, General Manager at BEST WESTERN Gold Country Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

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