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BEST WESTERN Gold Country Inn

2.0 of 5 972 Sutton Way, Grass Valley, CA 95945-5177
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BEST WESTERN Gold Country Inn
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BEST WESTERN Gold Country Inn
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175 reviews from our community

Traveler rating
    45
    65
    33
    23
    9
See reviews for
67
48
13
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Any
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  • All months
    (175)
  • Mar-May only
    (28)
  • Jun-Aug only
    (55)
  • Sep-Nov only
    (54)
  • Dec-Feb only
    (38)
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There are newer reviews for BEST WESTERN Gold Country Inn
See the most recent reviews
Oroville, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 30, 2014

I have stayed here numerous times. it is extremely well located and convenient to the amenities of both physical needs (stores, etc.) and tourist offerings, which are many. The household staff and repair men are always available with smiles if you need any extra care.

Review collected in partnership with Best Western

Was this review helpful? Yes
HAMID K, General Manager at BEST WESTERN Gold Country Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Sisters, United States
1 review
5 of 5 stars Reviewed November 29, 2014

I've stayed at numerous hotels. Hands down the GV Best Western is the cleanest inside and out. The grounds were spectacular. Not fancy, just very clean. Not a cigarette butt in sight. Everyone is very pleasant and willing to serve. I highly recommend this hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
HAMID K, General Manager at BEST WESTERN Gold Country Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

San Francisco, California
Contributor
15 reviews 15 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 29, 2014

Very reasonable breakfast, clean room, hard pillow, heater is efficient but noisy, hotel’s surroundings nothing much, staff does the job, OK to stay for overnight. There is lot of to see nearby, such as downtown Nevada, Empire SP, beautiful lakes nearby, wineries.

Review collected in partnership with Best Western

Was this review helpful? Yes
HAMID K, General Manager at BEST WESTERN Gold Country Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Pasadena, United States
1 review
5 of 5 stars Reviewed November 21, 2014

this is a great place, We felt like family and we will stay here again. We recommend this as the place to stay when in the Nevada City and Grass Valley area. The breakfast is well placed and with significant choices.

Review collected in partnership with Best Western

Was this review helpful? Yes
HAMID K, General Manager at BEST WESTERN Gold Country Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Hayward, United States
1 review
5 of 5 stars Reviewed November 15, 2014

Excellent accommodation. Easy to find off freeway. Excellent service from employees. Morning breakfast is an excellent idea; avoids having to look around for a place to eat in town we don't know. Coffee always available in lounge area.

Review collected in partnership with Best Western

Was this review helpful? Yes
HAMID K, General Manager at BEST WESTERN Gold Country Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Grass Valley, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 10, 2014

We wiped air conditioner with white face cloth. After cleaning the white face cloth was black! Sheets were also not clean. Very poor housekeeping by maids. We started sneezing when we turned on air conditioner, as dust was flying out of air conditioner all over the room.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
HAMID K, General Manager at BEST WESTERN Gold Country Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

Winter Park, Colorado
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 10, 2014

Had Room 165 this weekend. It is a 2 queen room. I thought the size was good, bathroom in good shape. had a mini fridge and microwave. Room was very dark when the shades were closed, perfect for an afternoon nap. Tv was kind of weak however, in that the remote wasn't that great, and the sound no bueno. The... More 

Was this review helpful? Yes
HAMID K, General Manager at BEST WESTERN Gold Country Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Morro Bay, California, United States
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed November 1, 2014

Check in was easy, parking a stretch with limited spacing, rooms are small. The staff is friendly and very accommodating. Breakfast, a newer feature with this property, was very good. No bacon, though. Waffles are good and coffee is decent. Now for the bad news; the area is very noisy. Sirens were heard all night and morning traffic in 49... More 

Was this review helpful? Yes 1
HAMID K, General Manager at BEST WESTERN Gold Country Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

Desert Hot Springs, United States
1 review
4 of 5 stars Reviewed October 27, 2014

Rooms are nice and clean with comfortable beds. WiFi and cell phone service is really poor in the rooms. Had to stand outside to use cell phone. Breakfast is ok. They do rent nonsmoking rooms to smokers though.

Review collected in partnership with Best Western

Was this review helpful? Yes
HAMID K, General Manager at BEST WESTERN Gold Country Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

1 review
5 of 5 stars Reviewed October 23, 2014

The staff was helpful and friendly. We were welcome to use the breakfast room for our "happy hour" since the weather was unpleasant. The rooms were comfortable with a frig & Microwave.This is an expensive area but we got a decent group rate and will return in the future!

Review collected in partnership with Best Western

Was this review helpful? Yes
HAMID K, General Manager at BEST WESTERN Gold Country Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

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Additional Information about BEST WESTERN Gold Country Inn

Address: 972 Sutton Way, Grass Valley, CA 95945-5177
Phone Number:
Location: United States > California > Grass Valley
Price Range (Based on Average Rates): $$
Hotel Class:2 star — BEST WESTERN Gold Country Inn 2*
Number of rooms: 84
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