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BEST WESTERN Gold Country Inn

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972 Sutton Way, Grass Valley, CA 95945-5177
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BEST WESTERN Gold Country Inn
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BEST WESTERN Gold Country Inn
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189 reviews from our community

Traveler rating
    45
    72
    38
    25
    9
See reviews for
70
52
13
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (189)
  • Mar-May only
    (37)
  • Jun-Aug only
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san francisco
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

A good basic hotel just a short walk to the main street of Grass Valley. A good jumping off spot to visit Nevada City, Empire Mine, Malakoff Diggings and other Gold Country spots. Price is a bit high and there is little charm. A good Italian restaurant is just across the street.

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Sant Cruz, United States
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

We have stayed in many Best Westerns and this was a decent one, not amazing, just decent. The price was okay considering the other options were an over priced Holiday Inn or Bed and Breakfasts or motels. The breakfast was a basic spread, although the pancakes and french toast was gross, I did enjoy bacon and make my own waffles.... More 

Review collected in partnership with Best Western

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HAMID K, General Manager at BEST WESTERN Gold Country Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Los Gatos, California, United States
1 review
4 of 5 stars Reviewed 1 week ago

Super friendly people at front desk and breakfast room. Good choice of food in the breakfast room. Centrally located. We stayed at this hotel 6 nights and the people who cleaned the room could have been more attentive.

Review collected in partnership with Best Western

Was this review helpful? Yes
HAMID K, General Manager at BEST WESTERN Gold Country Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
3 of 5 stars Reviewed 1 week ago

Stayed here in Aug. 2014, and was not very happy with the cleanliness, quality, and price of this Best Western. At that time the only thing good I had to say was the Breakfast was good. Our most recent stay 3-12-15 thru 3-14-15 was much more pleasant, room was cleaner, staff was very helpful, pleasant, and actually caring about the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
HAMID K, General Manager at BEST WESTERN Gold Country Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

vacaville, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

great staff, friendly and helpful. rooms are little outdated but nothing bad nothing great. fitness center is good, more than just a treadmill. pool and tub is nice. worst thing is the Wifi is terrible and no direct hook up for internet.

Review collected in partnership with Best Western

Was this review helpful? Yes
HAMID K, General Manager at BEST WESTERN Gold Country Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Grants Pass, Oregon, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Home away from home. Convenient to everything the area has to offer. Restaurants are clean and very reasonable in the area. This hotel fits into the area atmosphere very well and has maintained it's integrity over at least 20 years or more.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
HAMID K, General Manager at BEST WESTERN Gold Country Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

we had never stayed in grass valley before this visit, but looking online decided this motel was best for us and 2 other couples. first day one of our couples had to move due to loud drunk next to them.drunk was allowed to stay until overnight he caused disturbance and was taken to jail. the room needs updating (toilet is... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
HAMID K, General Manager at BEST WESTERN Gold Country Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

reno, nv, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We went for two days with 2 other couples, guys golfed ladies went shopping. Very comfortable rooms. Location was perfect for golf and shopping. Lots to see and do. All staff were very helpful and knowledgeable of the area.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
HAMID K, General Manager at BEST WESTERN Gold Country Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Monterey, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

We had a nice relaxing evening at this hotel in a comfortable bed. The room was clean and quiet. WE would definitely stay here again! It is very conveniently located to Grass Valley and Nevada City. I am consistently happy with my choice of Best Western hotels!

Review collected in partnership with Best Western

Was this review helpful? Yes
HAMID K, General Manager at BEST WESTERN Gold Country Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

BAKESFIELD, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Would not suggest this Best Western and I am long time Best Western supporter! Poor service at front desk individual at night check-in did not greet with a smile. Give information about what hotel offered. When we called the from desk at 0700, it sounded as if we woke the front desk person up. We needed a hairdryer, one in... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
HAMID K, General Manager at BEST WESTERN Gold Country Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

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