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Hampton Inn Santa Barbara/Goleta

#5 of 10 Hotels in Goleta
Certificate of Excellence
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5665 Hollister Avenue, Goleta, CA 93117
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Hampton Inn Santa Barbara/Goleta
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Hampton Inn Santa Barbara/Goleta
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348 reviews from our community

Traveler rating
    168
    121
    40
    11
    8
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122
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79
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tempe, Arizona
Contributor
14 reviews 14 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

While I'm a fan of Hampton as well as all the Hilton hotels, I feel the need to comment on a stay at the Goleta Hampton that was somewhat under par. My wife and I were in the Santa Barbara area for a training class she was attending, and booked a room for several nights at the Hampton as it... More 

Was this review helpful? Yes
Todd B, Manager at Hampton Inn Santa Barbara/Goleta, responded to this review

Dear Marc M, We do apologize for not meeting the standards you are accostumed to for this past stay. We are working very hard to avoid any of these types of issues in the future. We also greatly appreciate the review and feedback which help us prevent the problems going forward. We hope to see you again in the very... More 

1 review
4 of 5 stars Reviewed 1 week ago

The staff was excellent. They helped get more items out during breakfast when needed. Also, every time we came into the hotel they were very pleasant and greet us. The location was great. It was close to many attractions. Across the street was a gluten free donuts shop that was on the show Diner,Drive-in and Dives. The donuts were great... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Todd B, Manager at Hampton Inn Santa Barbara/Goleta, responded to this review

Dear Valued Guest, Thank you for your recent stay and feedback about our property. We are delighted to hear that, you enjoyed your stay. We look forward to see you in near future. Best Regards, Todd, More 

Hong Kong, China
2 reviews
1 of 5 stars Reviewed 1 week ago

I thought I booked the room directly with the hotel, but was later told by hotel front desk that it was thru Reservation Counter. Somehow, I was fooled by the search engine. I prepaid US$376 for a studio for one night, but when I checked into the hotel, I was given a standard room of a lower rate. When I... More 

Was this review helpful? Yes
Todd B, Manager at Hampton Inn Santa Barbara/Goleta, responded to this review

Dear Gemay, Thank you for choosing our hotel and taking the time to share your thoughts regarding the confusion over the room type honored, we appreciate you bringing it to our attention. This particular reservaton was booked through a third party reservation and our system interfaced interperated a different room type. As a result, the room type requested was not... More 

San Clemente, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here one night in preparation for a business meeting the next day. Arrived late (~10:30 PM) and left right after (free) breakfast the next morning. Hampton's are my first choice when traveling on business (& pleasure). Always clean and comfortable, and with all the amenities needed.

Review collected in partnership with Hampton

Was this review helpful? Yes
Todd B, Manager at Hampton Inn Santa Barbara/Goleta, responded to this review

Dear Valued Guest, Thank you for your recent stay and feedback about our property. We are delighted to hear that, you enjoyed your stay. We look forward to see you in near future. Best Regards, Todd, More 

San Diego, California
Top Contributor
131 reviews 131 reviews
20 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We checked in the hotel and was given a key to a room already occupied. We walked in on a couple in bed. extremely embarrassed we sauntered back to the reservation desk to fin that the hotel was booked and there was no room with two beds. I needed two bed, i was sharing a room with a friend and... More 

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Todd B, Manager at Hampton Inn Santa Barbara/Goleta, responded to this review

Dear Pookeygirl, Thank you for reviewing your stay, and on behalf of my team, I am sorry to see your stay was not a memorable one. I apologize for the incident you experienced during your stay, and I'm sorry you that you did not recieve the room type requested. I have forwarded your comments to my entire team to address... More 

1 review
5 of 5 stars Reviewed March 12, 2015

We stayed here for our anniversary weekend on our way to Santa Barbara. When we arrived the hotel gave us flowers and a gift basket. We loved our suite. It was spacious with a bedroom, living room, kitchenette and large bathroom. The hotel staff was very helpful and friendly. The hotel also had very easy access to the freeway.

Review collected in partnership with Hampton

Was this review helpful? Yes
Todd B, Manager at Hampton Inn Santa Barbara/Goleta, responded to this review

Dear Valued Guests, Thank you for your recent stay and feedback about our property. We are delighted to hear that, you enjoyed your stay. We look forward to see you in near future. Best Regards, Todd, More 

Carlsbad, CA
Contributor
13 reviews 13 reviews
4 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed March 9, 2015

Conveniently close to UCSB, but the hotel is unfortunately substandard. Gloomy, drab room, noisy AC, and disgusting odor. Seems to cater to college sports teams; not so great for the rest of us. We won't stay here again.

Was this review helpful? Yes
Claudia K, Assistant General Manager at Hampton Inn Santa Barbara/Goleta, responded to this review

Dear CA_BeachTeacher, Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the disappointment with your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with us again the next time... More 

1 review
1 of 5 stars Reviewed March 4, 2015 via mobile

This was one of my favorite Hilton brand hotels, but things here have really gone downhill in the last year. I agree not worth the price when you can stay at the Fess Parker (on the ocean) for the same price. I am here at least once a month and was always impressed with the staff and the hotel overall.... More 

Was this review helpful? Yes
Claudia K, Assistant General Manager at Hampton Inn Santa Barbara/Goleta, responded to this review

Dear Rob, Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the disappointment with your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with us again the next time... More 

Tracy, California, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 27, 2015

Stayed over the 3 day valentine's weekend and the place was booked solid with 3 sports teams. Meaning, people in the hot tub late at night. People out at the pool early in the morning, like 8:00am. And the staff couldn't keep the breakfast area stocked fast enough. Hilton says this is a reward category 7. Meaning, we spent 50,000... More 

Was this review helpful? Yes
Claudia K, Assistant General Manager at Hampton Inn Santa Barbara/Goleta, responded to this review

Dear Niki, I am very sorry for the noise issues that you experienced during your stay. We work diligently with our staff to ensure each of our guests are respectful of others, while still enjoying their stay or special event. We regret you experienced a noise level that made your stay unpleasant. We hope you will stay with us again... More 

Meadow Vista, California, United States
Contributor
20 reviews 20 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 26, 2015

Good location to visit UCSB and nice clean rooms. Breakfast included was great. The price is a drawback, but seems the area market commands that $ level. For the price, next time I may go to Santa Barbara for the restaurants and all and drive a little to UCSB.

Review collected in partnership with Hampton

Was this review helpful? Yes
Todd B, Manager at Hampton Inn Santa Barbara/Goleta, responded to this review

Dear valued Guest, Thank you for your recent stay and feedback about our property. We are delighted to hear that, you enjoyed your stay. We look forward to see you in near future. Best Regards, Todd More 

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