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Extended Stay America - Los Angeles - Glendale

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1377 West Glenoaks Blvd., Glendale, CA 91201 (Formerly Homestead Glendale/Burbank)
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1 room 1 adult
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Extended Stay America - Los Angeles - Glendale
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84 Reviews from our TripAdvisor Community

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Clermont, Florida
Level Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here with my family of 4 last week when visiting Los Angeles and Hollywood for vacation. Hotel was a bit dated and there were a few issues with our room. Staff did everything they could to try and rectify but ended up giving us a credit. Location is perfect! Just outside the Griffith Park and close to Hollywood, makes... More 

Helpful?
Thank levine331
Manager_11525, General Manager at Extended Stay America - Los Angeles - Glendale, responded to this review

I want to thank you for taking the time to post a review of your stay. Please accept our apologies that you encountered some issues during your recent stay with us. Still, we are pleased to know that we were able to accommodate for the inconvenience and provide you with a convenient location. The staff and I would like to... More 

Isle of Wight, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 27, 2015 via mobile

Good all round budget hotel. Beware though as others said try not to stay in end of building rooms by outside doors as they slam as people come and go all night long. Last is the fridge/freezer in the room sounds like a tank driving through your room at night. I just turned it off as I didn't need to... More 

Helpful?
1 Thank dayne190690
Manager_11525, General Manager at Extended Stay America - Los Angeles - Glendale, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies for the noise issues you experienced. To uphold our company’s high standards, I will work with our staff to make sure our amenities are functioning properly. Thank you very much for providing us with your feedback. Please feel free to contact me directly,... More 

Houston, TX
Level Contributor
41 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 stars Reviewed November 21, 2015

Won a stay last week via Priceline's Express Deal for $74/night for a four-night visit to the magic that is the San Gabriel Valley. I had previously stayed here about a year ago and won it via Priceline, too. I may be getting extra crusty in my jaded gay life but I did not enjoy this visit at this property... More 

Helpful?
4 Thank MajorMarket
Manager_11525, General Manager at Extended Stay America - Los Angeles - Glendale, responded to this review

Thank you for providing us with details about your stay. Your comments in regards to our hotel staff, location and amenities are much appreciated; yet, I was disheartened to read about the inconveniences you experienced. To uphold our company's high standards, I will make sure we are thoroughly inspecting our rooms and linens as well as making sure everything is... More 

Las Vegas, Nevada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 21, 2015

Just a few details the hotel could have made a nicer impression on arrival. Don't stay at the end of the hall near the outside doors--all night coming and going of guests door slamming. Room was non-smoking but smelled like Pets. Bathroom sink (no hot water). Night time front desk staff not friendly! wrinkled sweater like we woke her up.... More 

Helpful?
1 Thank C C
Manager_11525, General Manager at Extended Stay America - Los Angeles - Glendale, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies that we were unable to exceed your expectations. To uphold our company’s high standards, I will make sure we provide each guest with professional customer service as well as monitoring the noise levels in our hotel. Still, I am glad you enjoyed our... More 

San Francisco, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 5, 2015

Close to downtown L.A. Nice,quiet and we think safe neighborhood,friendly and helpful staff,just don't stay downstairs (upstairs people start walking at 5:00 am couldn't sleep at all after that😡👎🏼!!!

Helpful?
1 Thank milton l
Manager_11525, General Manager at Extended Stay America - Los Angeles - Glendale, responded to this review

Thank you so much for posting a review of our property. We appreciate you letting us know about the noise issues you experienced. We are sorry for this issue, but are happy to read that we provided you with a comfortable stay overall. I’m glad we were able to accommodate your needs with our pet friendly policy. Thank you again... More 

Level Contributor
134 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
2 of 5 stars Reviewed October 4, 2015 via mobile

Relatively speaking in line with the reset of the LA basin the price was lower than many. Location was okay and the room was okay. However...it's a bit industrial and not overly warm and welcoming. The room had plenty of outlets available for charging electronics. However, the rest was more Spartan than comfortable. The bed was almost rock hard with... More 

Helpful?
Thank Schmeis
Manager_11525, General Manager at Extended Stay America - Los Angeles - Glendale, responded to this review

Thank you for taking the time to write a review of your stay. I am sorry to hear that you did not have a comfortable stay. To prevent this from happening again, I am working closely with our housekeeping staff on ways to better eliminate smoke odors. We continually work to improve our hotel, so I really appreciate you providing... More 

Taipei, Taiwan
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed September 9, 2015

My wife and I, with our dog, spent 11 days here. Pros: - Kitchen are useful, handy, and won't get too crowded for serving two meals for two person. - Staff, Diana and a young man sever for shifts, are both very nice, and is being helpful every time. And, indeed, dog should be on-leash all the time, but staffs... More 

Helpful?
2 Thank Jake W
Manager_11525, General Manager at Extended Stay America - Los Angeles - Glendale, responded to this review

I appreciate you taking the time to write a review of your experience with us. We appreciate the kind comments about our staff; however, we apologize that our amenities were not to your expectations. I met with the staff, and we will work on updating our breakfast selection as well as making sure we are clearly communicating our amenities. I... More 

MA
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 9, 2015

I stayed with my family and location was safe, hotel was nice and clean, customer service was excellent, only change i saw that now no more utensils in kitchen already, we need to order the one we want, may be just to go Green or save water etc, but customer service was prompt to provide them ASAP, so no complaints.... More 

Helpful?
Thank ips28
Laguna Beach, California
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed June 22, 2015 via mobile

Nice hotel. Reasonably priced and well located. Nothing fancy here. No frills. But very clean and with a friendly, attentive staff. My only complaint would be the overall noise. My room, 131, was located directly next to the boiler room and the front entrance. I could hear the door opening and closing all evening long and there was bumping and... More 

Helpful?
Thank nm8rdave
Manager_11525, General Manager at Extended Stay America - Los Angeles - Glendale, responded to this review

I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know that we can make some improvements to reduce noise. We are sorry for this issue, but are happy to read that we provided you with a clean and comfortable stay overall. I’m thrilled you found our hotel to... More 

Concord, North Carolina
2 reviews
4 of 5 stars Reviewed June 21, 2015

Overall we liked our stay in this hotel. But rooms are not that nice as shown in the pictures, maybe only few rooms are renovated. We stayed in first floor. Breakfast is grab and go. Kitchen is clean. Bathroom is okay. We were looking to stay near Hollywood but we couldn't find any extended stay other than Glendale one nearer... More 

Helpful?
Thank Anil V
Manager_11525, General Manager at Extended Stay America - Los Angeles - Glendale, responded to this review

Thank you so much for posting a review of our property. Please accept our apologies that our rooms were not what you expected. Still, I am glad to read that you were pleased with the cleanliness of your room and had a comfortable stay overall. Thank you again for your review. It would be our pleasure for you to repeat... More 

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