The property is an older HGI but standard issue other than the pool is outside. No pool towels was odd. While the rooms are ok they cut corners.No management staff on duty at all night or day apparently trying to save money. The breakfast service was awful. Their hot breakfast consisted of fruit and danish. No bacon, sausage or eggs.... more

We stopped in Gilroy before going down the California coast. A lot of the hotels in the coastal resorts have big price hikes at the weekend so we decided to stay in Gilroy where prices were 40% cheaper on a Saturday night. We wanted to do some shopping there so the Hilton Garden Inn seemed like a good choice. Even... more

People at the front desk were great. Very helpful with places to eat.Now the room was something else! Turned on the heat and it had cool air for about 10 minutes. This was enough time for a an attendant to come into the room and tell me the heater was like a car heater "it takes time for it to... more

The front desk staffer was pleasant and quick. He gave me excellent advice on where to park and I received two bottle of Crystal Geyser water at check in because I am a Hilton Honors member. The room was exaclty what I requested. It was comfortable and clean. The bed was firm, but not overly so and very comfortable. The... more

My mother and law and I visit the outlets and surrounding stores every year around this time. We have been going for 10 years now. For the last 4-5 years we have stayed at the Hilton Garden Inn and NEVER been disappointed. At other hotels we have encountered rude front desk staff, large sports teams being allowed to run up... more

Stayed here for one night (about 10 hours) between flights from San Fran. The whole purpose of Gilroy was the outlet mall, so we just needed a hotel. Got a good deal on the room, and it was very clean and comfortable. If you are here, go to the outlet mall. You will need the whole day!!! more

This is a nice hotel a short drive away from Gilroy Premium Outlets (if you like shopping really worth a visit!). The hotel is situated close by the exit of the highway. It was quiet when we arrived on a Saturday in March. There was a young girl at the front desk. No problems with check-in, however there are only... more

The Good: right off the highway and easy to find. If you’re heading south on 101 ignore the first Monterey Street exit. If you can’t see the hotel, it’s the wrong exit. Spare yourself the aggravation of driving up and down looking for a hotel that isn’t there. The clean room has adequate space to fully unpack for those of... more

this is our third time at this hotel, and even though it's at least seven years old, we were impressed at how clean and well-kept it looks. the lobby is spacious and inviting with its fireplace. the staff is very accomodating and friendly. there is a little "marketplace" by the front desk with few essentials and grocery, some of them... more