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Hilton Garden Inn Gilroy

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6070 Monterey Street, Gilroy, CA 95020
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Hilton Garden Inn Gilroy
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Hilton Garden Inn Gilroy
Hilton Garden Inn Gilroy
Hilton Garden Inn Gilroy
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251 reviews from our community

Traveler rating
    107
    77
    38
    17
    12
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73
50
12
75
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fairfield, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The room condition was what I would expect from a hotel 6 or Super 8. Not a Hilton brand. Rooms have seen a lot of mileage with little or no maintenance. Even the linens had stains that did not wask out. The property management seems more concerned with profits than room quality.

Review collected in partnership with Hilton Garden Inn

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Daniel M, Front Office Manager at Hilton Garden Inn Gilroy, responded to this review

We appreciate your honest comments in your review. We always value our guest's feedback and try and take the suggestions to help improve the overall experience of future guests. Our goal would be to provide excellent service to overcome your expansive isolated feel. We thank you again for your feedback and hope you will return in the future. More 

Denver, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

While the lobby is very clean, newly renovated and modern, the upgrades stop there. Rooms need renovating, beds are uncomfortable and bedding is very unsettling - only a sheet and comforter that may or may not be washed per visit. Don't bother with the overpriced breakfast. There is no continental option - which we expected with the price of the... More 

Review collected in partnership with Hilton Garden Inn

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Daniel M, Front Office Manager at Hilton Garden Inn Gilroy, responded to this review

We apologize that we did not meet your expectations for your last stay. It is always our goal to not only meet expectations but to exceed them as well. I do appreciate you mentioning to our other readers some of the finer aspects of your stay. I do ensure you we are undergoing our in room renovations to help make... More 

Reno, Nevada
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I've been staying at this Hotel for 10 years. They are always friendly and the rooms are always clean and comfortable. The in room dinners are excellent and at a great value. The pool is nice and in the sun. The workout room is a nice place to unwind also. They have a great Outlet Mall just north of the... More 

Review collected in partnership with Hilton Garden Inn

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Daniel M, Front Office Manager at Hilton Garden Inn Gilroy, responded to this review

Thanks for your loyalty to our property and brand also for the awesome 5 star review! We always want to be proactive with our guests needs and provide an excellent consistent service level. Thank you for noting the convenient location and amenities as well. We welcome you back soon! More 

Upland, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Enjoyed the friendliness of the staff at this excellent hotel. Many amenities including jacuzzi, workout room, business center and cookies and coffee.Easy to find and excellent location right off the 101 freeway.

Review collected in partnership with Hilton Garden Inn

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Daniel M, Front Office Manager at Hilton Garden Inn Gilroy, responded to this review

Dear Daniel D, Thank you for the great 5 star review! We have worked very hard at establishing a service oriented culture that allows our guest's the most comfortable stay at a great value. We are very pleased that you and your family enjoyed it and hope you choose us again for your next Gilroy visit. More 

1 review
2 of 5 stars Reviewed 3 weeks ago

The lobby is very welcoming the first two rooms smelled so bad we moved 3 times. The halls also smelled as well. I've stayed at other Hilton Garden Inns, this location needs to address the issues mentioned.

Review collected in partnership with Hilton Garden Inn

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Daniel M, Front Office Manager at Hilton Garden Inn Gilroy, responded to this review

Thank you for taking the time to review your most recent stay at our property. I’m sorry to here of the pungent smell in the rooms/hallway, definitely not what we want our guest to experience. I’d like you to know that we are undergoing renovations replacing carpet, wallpapering, in room furniture ect with hopes of eliminating some of the issues... More 

gilroy, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Room was great. Super quiet heating/cooling (usually these keep me awake). Bed is super comfy. Bathroom had hot water and was kept clean. I forgot my charger in the room and they are mailing the charger back. I never experienced such great service.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Daniel M, Front Office Manager at Hilton Garden Inn Gilroy, responded to this review

Thank you so much for writing a great 5 star review about our property. I truly appreciate you taking the time to recognize our staff because they do work hard to make sure every guest have the best experience possible. I'm super happy housekeeping located your charger and we were able to get it shipped to you at a preferred... More 

Gilroy
1 review
5 of 5 stars Reviewed 3 weeks ago

Definitely the best hotel in Gilroy...we were very pleased with our stay and the hotel's level of professionalism...very helpful as well. Lobby was clean and updated, restaurant area and personnel was clean and helpful, room was well appointed, pool was heated and staff were very helpful.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Daniel M, Front Office Manager at Hilton Garden Inn Gilroy, responded to this review

Thank you so much for writing your awesome 5 star review. I'm glad that you found the rooms clean and the staff attentive. I'm always glad to hear that we are exceeding the expectations of our guests. Please let us know when your travels bring you back to the Gilroy area. More 

Naantali, Finland
Top Contributor
75 reviews 75 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

If you are visiting at Gilroy Premium outlets, this one of the right hotels for it. It is quite new and everything is ok. There is clean and quite large room, gym but not complimentary breakfast. You can take a good breakfast, but it cost extra. It is located near highway, so it is easy to go there.

Was this review helpful? Yes
Daniel M, Front Office Manager at Hilton Garden Inn Gilroy, responded to this review

Thank you for your review and for choosing our Hilton Garden Inn Gilroy for your most recent stay. We always strive to provide a comfortable experience with excellent service. I’d also like to thank you for mentioning to our other viewers about how conveniently located our property is to the surrounding area. We welcome you back soon! More 

arcadia, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

very polite, efficiency respond to your need ,excellent location in and out from freeway, new decoration shows fantastic. good food to enjoy , very nice stay. I strongly recommend for my friend in the future.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Daniel M, Front Office Manager at Hilton Garden Inn Gilroy, responded to this review

Thank you for choosing Hilton Garden Inn Gilroy for your most recent stay! Also we greatly appreciate the 5 Star feedback and we look forward to seeing you again on your next visit. More 

Port Ludlow, Washington
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 18, 2015

This hotel was wonderful. Great service, clean rooms, great workout room, large, spacious entry area and separate eating area. We had breakfast cooked to order, or a continental breakfast with many choices and it was top notch. Dinner choices were very good. i We stayed for four nights and toured various destinations nearby, including the 145 store outlet mall. Gilroy... More 

Was this review helpful? Yes
Daniel M, Front Office Manager at Hilton Garden Inn Gilroy, responded to this review

Thank you for the great detailed 5 star review! I’d also like to thank you for passing your experiences along to future travelers and for choosing us for your Gilroy visit. We promise to provide the same experience on your next trip. More 

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