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Hilton Garden Inn Gilroy

3.0 of 5 6070 Monterey Street, Gilroy, CA 95020
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Certificate of Excellence 2014
Hilton Garden Inn Gilroy
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Hilton Garden Inn Gilroy
Hilton Garden Inn Gilroy
Hilton Garden Inn Gilroy
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230 reviews from our community

Traveler rating
    93
    75
    34
    16
    12
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65
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Woodland HIlls, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Accommodations were average, when i expected more from Hilton. Everything was just "fine", but i felt the Hotel was more expensive than i would normally spend on a business trip. Bar closed too early for our business/socializing. locations was the driving force for selecting the hotel.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Daniel M, Front Office Manager at Hilton Garden Inn Gilroy, responded to this review

Thank you for posting your 3 star review, I am sorry to hear we fell short of our expectations. Management and staff does our best to compete with local and corporate rates however there are times throughout the year our rates tend to be lower than others. Sorry to hear our restaurant hours were not accommodating to your business travels,... More 

Senior Contributor
21 reviews 21 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Ok so let me first start off by saying its a beautiful hotel from the outside and when you walk in but once I got to my room it was a different story. Once I opened my room there was a strong odor because I was leaving I put the fan on in hopes that it was just a dirty... More 

Was this review helpful? Yes 1
Daniel M, Front Office Manager at Hilton Garden Inn Gilroy, responded to this review

Thank you for posting a review from your most recent stay at the Hilton Garden Inn Gilroy, I am sorry to hear we fell short of our expectations. We appreciate you mentioning to our viewers about our beautification modifications to the lobby and appearance of the property. It is the feedback from our guests that enable us to continually improve... More 

Caruthersville, Missouri
2 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

Disappointed that there was extremely strong smell of cigarette smoke in the lobby, the hallway to the elevator and, at times, on the elevator. If there has to be a smoking area, it should be no where near where others have no choice but to be. We had to check in. We had to go in and out by the... More 

Was this review helpful? Yes
Daniel M, Front Office Manager at Hilton Garden Inn Gilroy, responded to this review

Thank you for staying with us and providing some valuable feedback. I do apologize for the strong smell of cigarette smoke lingering in the air I do understand how this can definitely be an inconvenience. We are in the process of undergoing some in room renovations which will result to completely eliminating the smoking section of our property. In addition,... More 

Fresno, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed there with our grandson's soccer travel team and found the hotel great for all of our group. While there were kids galore, the hotel rooms were well insulated, so we did not hear any noises. We loved the beautiful lobby! Very inviting! There was an all day coffee service, warm cookies around 5 PM, and... More 

Review collected in partnership with Hilton Garden Inn

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Daniel M, Front Office Manager at Hilton Garden Inn Gilroy, responded to this review

Dear June A, Thank you for your 5 star review regards to your recent stay at the Hilton Garden Inn Gilroy. Management and staff strive hard to do our best I’d also like to thank you for recognizing our recently remodeled lobby, comfortable accommodations and convenient location. Happy to read we could accommodate a clean and comfortable room for yourself... More 

Crumpler, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Beautiful hotel and very clean as well as a quick check in and checkout procedure. Extremely helpful staff. The food at the restaurant was excellent. All services including WIFI were excellent. Will stay here again anytime I am in the area.

Review collected in partnership with Hilton Garden Inn

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Daniel M, Front Office Manager at Hilton Garden Inn Gilroy, responded to this review

Dear Thomas A, Thank you for the awesome 5 star review. We appreciate your great comments regarding the Staff and service level. Many of our staff members and associates in our Hotel take great pride in delivering personal and attentive service to make your stay excellent. Thank you again and we can't wait to take care of you again in... More 

Albuquerque, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Room was in disrepair. Wall paper was peeling off the wall and the bottom part of the bathroom door looked like it's beend soaking in water since the wood material was disintegrating. The room was quality was less than average for the Hilton Garden Inn brand.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Daniel M, Front Office Manager at Hilton Garden Inn Gilroy, responded to this review

Hello and thank you for posting your review of your last stay. We apologize that we did not meet your expectation for your mentioned items in your review. Although we are not the new building there’s no valid excuse why our rooms are not up to brand standards. We do apologize but we do hope that if your ever staying... More 

NCal
Top Contributor
57 reviews 57 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 10, 2014

I was a little late booking this hotel. Price had already gone up $30 since I first looked. So I booked using my Hilton Honors points. The hotel has the standard Hilton Garden Inn layout and was as expected clean and pleasant. My room was on the top floor overlooking the pool. Being as it was the weekend there were... More 

Was this review helpful? Yes
Daniel M, Front Office Manager at Hilton Garden Inn Gilroy, responded to this review

We appreciate your honest comments in your review. We always value our guest's feedback and try and take the suggestions to help improve the overall experience of future guests. I’m sorry to hear we feel short of our expectations. Of course in our business sometimes we experience these types of building issues however it is the way the staff handles... More 

Carlsbad, United States
1 review
5 of 5 stars Reviewed November 1, 2014

This property was pleasantly surprising. Love the new renovated lobby area. Room was nice for this category of hotels. Bath could be updated. I enjoyed driving to the nearby outlet shopping center in the evening after work was done.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Daniel M, Front Office Manager at Hilton Garden Inn Gilroy, responded to this review

Dear Janet A, Thank you for staying with us and for sharing your 5 star review. We always enjoy hearing guest feedback, including ways in which we can improve our overall guest experience. Thank you again for your comments and hope that we have the pleasure of welcoming you back to our hotel again soon. More 

St. Albert, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 19, 2014

Nice hotel, not much to complain about except the location. If you are just stopping for a night and passing through then no problem. However, there is nothing else around there so if you plan to do any shopping or dining out or having a few drinks, you will need to drive or cab it.

Was this review helpful? Yes
Daniel M, Front Office Manager at Hilton Garden Inn Gilroy, responded to this review

Thank you for choosing Hilton Garden Inn for your recent stay in Gilroy. Our goal is always 5 Starts and excellent services so if there is anything besides road location that we can do different in the future please let us know. We greatly appreciate your review and look forward to your return soon! More 

Phoenix
Contributor
20 reviews 20 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 16, 2014

Our destination was Monterey, but we ended up staying Gilroy and traveling back and forth which wasn't ideal but that wasn't the hotel's fault, obviously. The room was pretty standard but the stench of cleaning products was almost overwhelming when we first walked in. Beds were fine. Staff was very friendly. Breakfast seemed very overpriced. We went next door to... More 

Was this review helpful? Yes
Daniel M, Front Office Manager at Hilton Garden Inn Gilroy, responded to this review

We appreciate you providing the valuable feedback of your recent stay at the Hilton Garden Inn Gilroy. We always want to learn from our Guest's experiences so your feedback is taken very seriously, thank you for noticing and recognizing that we have a friendly staff. I’m sorry to hear you felt our cooked to order breakfast buffet is overpriced but... More 

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Additional Information about Hilton Garden Inn Gilroy

Address: 6070 Monterey Street, Gilroy, CA 95020
Phone Number:
Location: United States > California > Gilroy
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Gilroy 3*
Number of rooms: 137
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Also Known As:
Hilton Garden Inn Gilroy Hotel Gilroy
Gilroy Hilton Garden Inn
Hilton Gilroy

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