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Hilton Garden Inn Anaheim/Garden Grove

3.0 of 5 11777 Harbor Blvd, Garden Grove, CA 92840
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Certificate of Excellence 2014
Hilton Garden Inn Anaheim/Garden Grove
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Hilton Garden Inn Anaheim/Garden Grove
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449 reviews from our community

Traveler rating
    203
    155
    62
    23
    6
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196
61
24
105
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Roseville, United States
1 review
1 of 5 stars Reviewed 4 days ago NEW

Noisy room. Construction being done at night due to meeting deadline. Room TV had problems. Technician replace TV 2 times but still a problem. Was asked to move room in the middle of the night. Claimed satisfaction guarantee and was not honored based on the accommodation experience. At check out, no manager available to talk to. All they have is... More 

Review collected in partnership with Hilton Garden Inn

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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 4 days at the Hilton. Beds were very comfy, room nice a clean. Staff friendly. Took the shuttle to Disneyland right from the hotel. Would defiantly stay again . I did not eat at the hotel but food I did see looked good ! Pool was warm overall good place to stay and close to Disneyland

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Mendham, New Jersey, Usa
Contributor
15 reviews 15 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

While it is great to stay at a Disney owned hotel, this hotel offers a very nice alternative. Rooms all recently redecorated. Beds super comfortable. Very nice hot breakfast or cold buffet available with wide selection. Free coffee in lobby. Happy Hour in early evening. In complex with Hampton Inn and another hotel which all share shuttle to Disney (very... More 

Review collected in partnership with Hilton Garden Inn

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Philadelphia
Top Contributor
68 reviews 68 reviews
49 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

The lobby is remodeled into the new food court/bar style. It works. Staff were all pleasant and welcoming. The room is large, comfortable, clean, well stocked. Exercise room is standard, but the weather here is reason to be outside not on a treadmill. Breakfast was good. Plenty of parking but I wonder about the $12 parking fee.

Was this review helpful? Yes 1
Waipahu, Hawaii
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our hotel stay was 25 Nov - 5 Dec 2014. Main reason for picking this hotel was the close proximity to our daughter's apartment building - we did not rent a car, so she was our chauffer! We were very pleased with our room (we had just arrived from a week's stay in Las Vegas, and we both agreed our... More 

Was this review helpful? Yes 1
SNAGG-GM, General Manager at Hilton Garden Inn Anaheim/Garden Grove, responded to this review

Thank you for taking special note of our accommodating staff and clean rooms. We value your feedback and hope you will come back and stay with us in the future. It sounds like you had a great time and we look forward to providing you with the same accommodation (or better!) in the future. Thank you again for thinking of... More 

Roseville, Ca
Senior Contributor
35 reviews 35 reviews
29 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It seems like they have been renovating this property forever. My family had a room in an un-renovated room and I was in a renovated room. Big differences, but even so, even though new room had issues. The bath tub shower combo was bad with poor caulking and patch work from some type of damage that was not good. The... More 

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SNAGG-GM, General Manager at Hilton Garden Inn Anaheim/Garden Grove, responded to this review

Thank you for staying with us and providing feedback. We apologize that you had a leaky sink and your shower combo was flawed. We will make sure to correct these errors as soon as possible. We hope you will give us a second chance to redeem ourselves. We value your feedback and will do just about anything to make this... More 

Busby
1 review
4 of 5 stars Reviewed 2 weeks ago

This hotel is extremely clean, the grounds are beautiful, shopping is close by, beds are super comfortable, staff is incredibly friendly and helpful BUT......We didn't like the fact that there was a charge for having a car there. Hotel guests should very definitely receive complimentary parking passes. We also disagree with a charge for the shuttle. This was our 4th... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
SNAGG-GM, General Manager at Hilton Garden Inn Anaheim/Garden Grove, responded to this review

Thank you for taking note of our extremely clean hotel and friendly staff. We apologize that your stay was not perfect. We understand that you feel that you overpaid and we would like an opportunity to make that right for you. Please call me directly when setting up your next vacation. I would love the opportunity to help you plan... More 

Campbell, California
Contributor
15 reviews 15 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is currently undergoing a renovation. When we arrived, we were placed in a room that had not yet been renovated. Beds were horrible. Hard and uncomfortable. We complained to the front desk staff who moved us to a newly remodeled room. Beds were better, but not the best I've experienced in a Hilton branded hotel. For the room... More 

Was this review helpful? Yes
SNAGG-GM, General Manager at Hilton Garden Inn Anaheim/Garden Grove, responded to this review

Thank you for staying with us and providing feedback. We apologize that your beds and AC did not meet your satisfaction. We appreciate you taking note of our nice facilities and spacious lobby. We hope that you will give us a chance to redeem ourselves. Please feel free to call me directly to arrange accommodation for your next stay with... More 

United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I had the pleasure of staying in the newly renovated rooms, the ambiance of the hotel is very relaxing. during my stay; the bed was already so comfortable, that I did not even need to adjust the bed level. The TV control was so smooth to use and I did not have any trouble turning on the TV. Furthermore the... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
SNAGG-GM, General Manager at Hilton Garden Inn Anaheim/Garden Grove, responded to this review

Thank you for staying with us. We are pleased to hear that your enjoyed our comfortable beds and “User-friendly” amenities. I will make sure our Housekeeping staff knows how much you appreciate their efforts to make you feel welcome. They work extremely hard to go above and beyond our guests expectations. We can’t wait to see you again! More 

Petaluma, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I travel virtually every week with my job and always stay only at Hilton properties. This property by far is the most exceptional, highest quality and friendliest property I've ever stayed at. Hilton corporate management could do very well by using this property as their flagship property to demonstrate to all other properties in the Hilton chain what excellent customer... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
SNAGG-GM, General Manager at Hilton Garden Inn Anaheim/Garden Grove, responded to this review

We greatly appreciate your feedback and loyalty. Thank you for taking note of our excellent customer service and caring staff. We pride ourselves in our customer service and we are pleased to hear that our staff has done such an outstanding job. We will pass on your praise and look forward to your next stay with us. More 

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Additional Information about Hilton Garden Inn Anaheim/Garden Grove

Address: 11777 Harbor Blvd, Garden Grove, CA 92840
Phone Number:
Location: United States > California > Orange County > Garden Grove
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Anaheim/Garden Grove 3*
Number of rooms: 169
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Also Known As:
Hilton Garden Inn Anaheim/Garden Grove Hotel Garden Grove
Hilton Garden Inn Grove
Hilton Garden Grove
Hilton Garden Inn Anaheim/Garden Grove Orange County, CA
Hotel Style:
#3 Romantic Hotel in Garden Grove
#5 Family Hotel in Garden Grove
#6 Business Hotel in Garden Grove

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