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Residence Inn Anaheim Resort Area

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11931 South Harbor Blvd., Garden Grove, CA 92840
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Residence Inn Anaheim Resort Area
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Residence Inn Anaheim Resort Area
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841 reviews from our community

Traveler rating
    492
    245
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    29
    17
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560
29
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49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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utah
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

What makes this review stand out? That would be the customer service. The hotel is nice, rooms are great, and breakfast is above average. But I"m telling you after visiting and reviewing even the nicest hotels and resorts, how you are treated makes all the difference. The front desk is awesome, ( special thank you Krystal) they are friendly, and... More 

Was this review helpful? Yes
Drummoyne, New South Wales, Australia
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Within walking distance of DIsneyland or 5 minute tram/bus shuttle. Walking distance to wide range of family friendly dining options. Free breakfast buffet and sunset snack for early to bed kids. Extremely friendly and helpful staff too!

Was this review helpful? Yes
Halifax, Canada
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We recently used this hotel as a base for a visit to the LA area with children. The hotel is ideal for a trip to the Disney parks but a bit of a drive in traffic to visit Universal. We had a two bedroom suite, the second bedroom had two twins bed but no window or closet which was a... More 

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1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

My family and I spent four nights here and out of the many trips and hotels we have stayed at, this is by far our favorite. The hotel lobby is kept clean and the staff is friendly and always welcoming when we would come and go. Most hotels now offer free breakfast but here they put everyone else to shame... More 

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Sterling, Colorado
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

The staff was courteous and accommodating. One staff in particular was wonderful. My grandaughter got sick and basically exploded in the bathroom and we had to call housekeeping to clean up the bath thoroughly at 11 pm. Jasmine responded quickly to the task and handled it without any complaints or gagging. Overall the Hotel staff was always responsive to our... More 

Was this review helpful? Yes
Bill_AGMResidenceInn, Manager at Residence Inn Anaheim Resort Area, responded to this review

Thank you for being our guest and thank you for the kind recognition of our Housekeeping staff. In every department, we strive to provide the best, most professional service possible. I am sorry to hear that your daughter was under the weather, but I am pleased to know that we were able to make the situation better. The associate that... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

we had and awesome experience at this hotel. The rooms were great, the Disney tv at breakfast, the pool- but more importantly the customer service was top notch. Everyone in the hotel I felt went above and beyond to our stay worry and stress free- from the breakfast & snack staff to the linens employee who took our luggage cart... More 

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Bill_AGMResidenceInn, Manager at Residence Inn Anaheim Resort Area, responded to this review

Thank you for being our guest and for taking a moment to share your experiences with us. I am so pleased to know that your time at the hotel was so enjoyable, but even happier to know that you found our staff to be so service oriented and helpful. Please know that I will be sharing your comments with all... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I only stayed overnight at this lovely hotel for a quick business trip. The gentleman at the front desk was very nice, the room was clean and the beds were very comfortable. My room was along the street which was a bit noisy, but didn't ruin my sleep. I would definitely stay here again. It was great to have breakfast... More 

Was this review helpful? Yes
Bill_AGMResidenceInn, Manager at Residence Inn Anaheim Resort Area, responded to this review

Thank you for being our guest. While your stay may have been short, I am pleased to know that we were long on service and hospitality! We truly pride ourselves on having a very service oriented staff and I am pleased to know that your experiences with us proved to be no different. Thank you again for being our guest... More 

Houston
Contributor
15 reviews 15 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We just returned from a 5 night stay. My husband and I have a 12 y/o boy and a 3 y/o girl. I wanted a place that allowed us to our our daughter to sleep at an appropriate bed time with a door to shut so that everyone else could stay up later. I also wanted 2 bathrooms. And as... More 

Was this review helpful? Yes
Bill_AGMResidenceInn, Manager at Residence Inn Anaheim Resort Area, responded to this review

Thank you for being our guest. I am happy to hear that both the size of the suites and the in room amenities were so ideal for you and your family and helped to build value into your stay. I am also happy to hear that you were able to take advantage of several of the other great attractions that... More 

Salem, Oregon
1 review
5 of 5 stars Reviewed 1 week ago via mobile

A great medium-sized hotel. This hotel is too far to walk to Disneyland, but has a shuttle stop out front and is both the first pickup and first drop off on the shuttle circuit. The shuttle took 10-15 minutes either direction, but was 10-15 minutes late at times. We were surprised to find a full kitchen to include a D/W.... More 

Was this review helpful? Yes
Bill_AGMResidenceInn, Manager at Residence Inn Anaheim Resort Area, responded to this review

Thank you for being our guest and for taking a few minutes to share your experiences while with us. I am pleased to know that you found the hotel, it's location, our staff service and hotel amenities to be just what you and your family were looking for. We pride ourselves on our service and our ability to see to... More 

Sahuarita, Arizona
Contributor
16 reviews 16 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Very friendly staff, clean hotel and easy to get to lots of attractions. If you're heading to Disneyland, they offer shuttle service too! Lots of restaurants and a Target within asking distance. Pool area was nice with a hot tub and children's pool for the little ones. Would definitely stay here again.

Was this review helpful? Yes
Bill_AGMResidenceInn, Manager at Residence Inn Anaheim Resort Area, responded to this review

Thank you for being our guest. I am very pleased to hear that you had such an enjoyable time with us and found our hotel to be so conveniently located and found our hotel and amenities to be so family friendly. We sincerely hope we have the opportunity to see you again on your next trip to the Anaheim area. More 

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