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Residence Inn Anaheim Resort Area

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11931 South Harbor Blvd., Garden Grove, CA 92840
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1 room 1 guest
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Residence Inn Anaheim Resort Area
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1,002 Reviews from our TripAdvisor Community

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Traveler rating
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    290
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (196)
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California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Great hotel for the family visiting Disneyland and the surrounding area. Rooms were spacious, comfortable. Front desk personnel were helpful. Nice swimming area for kids, breakfast plentiful (Griselda, our hostess, was great) !! Movie nights right at the hotel for the young ones.

Was this review helpful? Yes
Hayward, California
1 review
5 of 5 stars Reviewed 2 days ago NEW

All staff was extremely friendly and willing to assist. Breakfast was tasty and a great variety. Loved the spacious rooms and multiple televisions. Will definitely be staying here again and will recommend to everyone!

Review collected in partnership with this hotel

Was this review helpful? Yes
Raeann Y, Front Office Supervisor at Residence Inn Anaheim Resort Area, responded to this review

Thank you for taking a moment to provide feedback on your recent stay with us. We thank you for acknowledging our staff. We take great pride in having such a service-minded team that ensures each guest is taken care of. Thank you for being our guest and come visit us again soon! More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

I will start off by saying that Residence Inn hotels are typically my favorite due to all the amenities that it offers. The first night in this hotel my daughter woke up to flea bites and also saw a flea on her as she was getting into the shower. DISGUSTING. I immediately ran down to complain about it. They offered... More 

Was this review helpful? Yes
Raymond M, Front Office Manager at Residence Inn Anaheim Resort Area, responded to this review

Thank you for taking the time to complete a review of your most recent stay with us. I am disappointed to read your comments. I sincerely apologize for the inconveniences you and your family encountered during your stay. I will be sure to share your comments with our management team to ensure that this was an isolated issue. Reviews like... More 

Copperas Cove, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

My 11 year old daughter and I went to Disney in July, we initially wanted to stay close to the gate, but stumbled upon this hotel. We thoroughly enjoyed our stay. The staff was incredibly helpful and friendly, the General Manager helped us make our reservation, and we are very thankful for all the help we received. This hotel is... More 

Was this review helpful? Yes
Raymond M, Front Office Manager at Residence Inn Anaheim Resort Area, responded to this review

Thank you for taking the time to share a review of your most recent stay with us. I am pleased to hear that you and your family had a great stay! We are fortunate to have a service-minded General Manager to oversee our hotel. I agree that our location is great because the Target has groceries that allow our guests... More 

San Francisco, California
1 review
4 of 5 stars Reviewed 4 days ago NEW

room is very clean and service is very good, but parking could be a little bit tricky if you coming late at night. We had hard time finding parking need to wait a long time for someone to leave to get parking.

Review collected in partnership with this hotel

Was this review helpful? Yes
Raeann Y, Front Office Supervisor at Residence Inn Anaheim Resort Area, responded to this review

Thank you for taking a moment to provide feedback on your recent stay. I deeply apologize for any inconveniences you experienced with parking. I hope that our clean rooms and friendly staff will bring you back to our location whenever your travel needs bring you to the Garden Grove area. Thank you for being our guest! More 

East Bay, CA
Level Contributor
54 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here in a 2 Bedroom Suite for 3 nights. The room was nice, and large enough, nothing fancy but it was clean. The mattresses were newer, but they seemed to be the lowest quality mattress- like the one we have on our daybed at home for occasional use. They charged us $12/ night for parking, but their parking... More 

Was this review helpful? Yes
Raymond M, Front Office Manager at Residence Inn Anaheim Resort Area, responded to this review

Thank you for taking the time to complete a review of your most recent stay with us. I sincerely apologize for the inconveniences you experienced during your stay. I will be sure to share your comments with our management team to ensure that this was an isolated issue and we can correct these issues moving forward. Thank you for being... More 

Vancouver, Canada
Level Contributor
8 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

My wife and I did a Disneyland package and this hotel was offered as part of the "Disneyland Neighboring hotels" program; we selected this property as it had the amenities, location and services which we wanted, at a reasonable price. The breakfast was very good, including hot items and the dining area is large enough so there was a place... More 

Was this review helpful? Yes
Raeann Y, Front Office Supervisor at Residence Inn Anaheim Resort Area, responded to this review

Thank you for taking a moment to provide feedback on your recent stay with us. I definitely agree that our complimentary breakfast buffet and evening snacks are an added value for those looking to save on dining costs. I am so thrilled to hear you enjoyed your stay and I look forward to seeing your family again when your travel... More 

Anaheim, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very clean and neat hotel, steps away from Disneyland. They have complimentary breakfast there every morning, which was great. I got to breakfast a little late (they start cleaning up at 9:30 on weekdays) and there was no more waffle mix left. I asked an employee, Edith, for more of the waffle mix, and she informed me that they were... More 

Was this review helpful? Yes 1
Bill_AGMResidenceInn, Manager at Residence Inn Anaheim Resort Area, responded to this review

Thank you for being our guest and for taking a moment to provide a review of your stay and the exceptional efforts of one of our employees. I want to assure you that I will be sharing your review with her, as well as our entire team. I am very pleased to know that you enjoyed your stay with us... More 

Tacoma, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

we paid $319 per night for a 2BR, 2BA room. It smelled like smoke inside, even though its suppose to be a smoke free hotel. Then it was not cleaned adequately and the pool was filthy. Breakfast was ok

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Raeann Y, Front Office Supervisor at Residence Inn Anaheim Resort Area, responded to this review

We deeply apologize for not meeting your expectations during your stay. I thank you for taking a moment to provide feedback, as both positive and negative comments help us to improve our operations. We hope you will give us a second chance in regaining your trust the next time you find yourself in the Garden Grove area. More 

1 review
4 of 5 stars Reviewed 1 week ago

Spent three days in the hotel with the family attending Disneyland. The place was great except the parking situation! They share a lot with the Hyatt next door and the walk is about a quarter mile at times! Krystal of the front desk staff was GREAT! She was friendly, knowledgeable and really helped when we needed it! The rest of... More 

Was this review helpful? Yes
Raeann Y, Front Office Supervisor at Residence Inn Anaheim Resort Area, responded to this review

Thank you for taking a moment to provide feedback on your recent visit. I truly apologize for the inconvenience you experienced with parking and can only imagine how frustrating that must have been. We take great pride in the service our staff members provide and I am pleased to hear that Krystal went above and beyond to make sure your... More 

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