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Holiday Inn Express Garden Grove

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12867 Garden Grove Boulevard, Garden Grove, CA 92843
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Holiday Inn Express Garden Grove
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234 Reviews from our TripAdvisor Community

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Sacramento, California
1 review
5 of 5 stars Reviewed 1 week ago

The rooms were very clean, friendly and accommodating staff. Breakfast was great. I have zero complaints. I would most definitely go back. I only wish it was closer to the convention center and Disneyland.

Helpful?
Thank Loudsound
Seattle, Washington
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed in enjoy with friends and family and had a great time. The hotel was a little worn down but the staff were friendly. The location is pretty good, parking was good, the pool was okay and the breakfast was ok too. I guess my stay was just ok 😊

Helpful?
Thank ptanian063
Sacramento
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 19, 2015 via mobile

Stay Nov 20,21 2015 this is the 2nd time staying at this Holiday Inn Express & Suites Garden Grove Anaheim. Free breakfast buffet they had main breakfast essentials coffee, tea, and juice they ask for room number. Room was clean toiletries and towels were replaced everyday. Our room came with a small fridge and microwave, 2 queen beds, couch, coffee... More 

Helpful?
1 Thank Mccray V
Phoenix, Arizona
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 19, 2015

The property is one of the most reasonably priced hotels in the area. For that reason I return here for business each month. The staff is usually friendly and helpful. However, on this trip, the front desk people did not greet me as a Spire member (I had to remind them), nor did they have an upgrade for me (which... More 

Helpful?
Thank Michael F
Orlando, FL
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 15, 2015

This is a great hotel! Friendly staff, good breakfast and plenty of seating. Nice and clean room. It was a little further than we expected and there really isn't much around the hotel in regards to walking distance. But if you have a car, then it works just fine because there is plenty within just a few miles. Parking was... More 

Helpful?
Thank MagicalTravelEars
Middlebury, Indiana
Level Contributor
8 reviews
2 of 5 stars Reviewed December 12, 2015 via mobile

I've often found that Holiday Inn Express is very consistent with service and hotel quality but was disappointed in our stay in Garden Grove. The lobby was nice but our room felt dated and dark. No mention was made at check in that construction would start early the next morning right outside our window and an attempt to have the... More 

Helpful?
Thank busitraveler123
IHGCare, Guest Relations Manager at Holiday Inn Express Garden Grove, responded to this review

Dear dckiser1, Thank you for your feedback and for being an IHG Rewards Club member. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the lobby. However, we’re sorry we fell below your expectation regarding the construction noise, mattress, customer service and lighting. We will address these... More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 11, 2015 via mobile

Our family stayed overnight for a short Disney weekend. The staff was fantastic, working with us to allow a little early check in to settle in before Disneyland. Breakfast in the morning was great, with a variety of hot and cold options, with a cool pancake machine that the kids got a kick out of. Overall, we would rate the... More 

Helpful?
Thank Chris T
Roma
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed November 3, 2015 via mobile

I stayed 3 nights for a congress at convention center. The hotel was mostly used by families with children, directed to Disneyland amusements. This was evident only at breakfast. Noisy but not disturbing. Rooms are comfortable, as in the standards of Holiday Inn. Even more comfirtable the free parking, the free wifi and the free late checkout. Breakfast food according... More 

Helpful?
Thank Francesco S
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed October 31, 2015 via mobile

We booked our room online, as we always have. We believed in good faith that we booked correctly. One room with a single queen bed and one with two queen beds. We all checked in together. Two people for the one queen bed room, three for the two queen bed room. We were given two room keys for each room.... More 

Helpful?
3 Thank Christine K
IHGCare, Guest Relations Manager at Holiday Inn Express Garden Grove, responded to this review

Dear Christine K, Thank you so much for sharing your experience with our hotel. I would like to apologize for the inconvenience you had with the charges during your stay. I would like to follow up on this situation that is why I have sent you a private message to obtain more information. I hope that you can respond at... More 

Las Vegas, Nevada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 23, 2015

The front desk check-in agent was friendly, no issues checking in with my family. We were all present at check-in and were obviously all staying in the hotel. There were 5 of us staying in 2 rooms; 3 people in a 2 bed room and 2 people in a single bed room. The next morning after we all arrived to... More 

Helpful?
3 Thank Hollie R
IHGCare, Guest Relations Manager at Holiday Inn Express Garden Grove, responded to this review

Dear Hollie R, Thank you for taking the time to review our property. I am pleased to note that you were satisfied with the friendly check-in experience. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. It sounds like we fell below your expectations because of... More 

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