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All 17 Garden Grove hotels

Holiday Inn Express Garden Grove

2.5 of 5 Hotel   |   12867 Garden Grove Boulevard, Garden Grove, CA 92843
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Ranked #10 of 17 Hotels in Garden Grove
A recent review
3 of 5 stars reviewed 4 weeks ago
Julia D Louisville, Kentucky
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194 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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English first
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The staff (front desk and housekeeping) and breakfast really make this hotel! Beds are comfortable. However, it's not in the best neighborhood. Although we didn't experience any problems we didn't feel like we could freely walk down the street after dark. There wasn't much to see around this hotel other than a trailer park and a very "worn looking" neighborhood.... More

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Louisville, Kentucky
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here for two nights because it was pretty close to Disneyland and more affordable than some other hotels in the area. The room was clean but the beds were not comfortable which is the most important thing. Also the walls are so thin I heard some guy talking on his phone at 6am every morning! I could clearly... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Garden Grove, responded to this review

Dear Julia D, Thank you for your recent stay with us and reviewing our property. I am glad to know that our location worked for your travel needs. On the other hand, please accept our sincerest apologies for any inconvenience the noise challenges may have caused you. I have taken note of your comments and we will address these points... More

Bakersfield, California
Contributor
15 reviews 15 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 17, 2014

We needed a room for two nights to be near the Out-pt surgery center in Santa Ana, CA for my husband's knee surgery; This place was in the perfect location to convince stores, and the doctor, and made us very comfortable for what we needed in an Accessible room. Our only complaint would be the bathroom door; it was very... More

Was this review helpful? Yes 1
Orlando, Florida
2 reviews
3 of 5 stars Reviewed June 9, 2014

Maps are deceiving since it looked like the hotel was within walking distance but the of it wasn't bad at all. Within reason with car and right next to the freeway. Room was ready upon checkin and went up and dropped everything off and headed to disneyland. Room was clean and smelled fresh. Only problem was our room wasn't serviced... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Garden Grove, responded to this review

Dear karak005, Thank you for sharing your feedback regarding your stay with us. I am happy to know that you liked our bathroom amenities and room accommodation. Guest satisfaction is important to us and we try our best to make sure all of our guests have a rewarding experience at our hotel. We regret the issues you encountered with our... More

El Paso, Texas
Top Contributor
53 reviews 53 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed May 20, 2014

We stayed in this hotel several years ago visiting the Anaheim area it had been some time since we had been on vacation here so we thought we should stay we're had a good experience before. The hotel from the outside is outstanding and well manicured the inside all though it's clean it's showing its age. The carpets have some... More

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Garden Grove, responded to this review

Dear Richard G, We appreciate that you took the time to leave a comprehensive review, highlighting not only the bad but also the good. We’re very happy to know that our location was suitable for you and I thank you for the kind words about our friendly staff. On the other hand, you mentioned some issues regarding the overall appearance... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 11, 2014 via mobile

After seeing several bad reviews before we arrived we were apprehensive to say the least BUT we were very pleasantly surprised. The room was nice, clean and updated. The bathroom was a very nice size. The free breakfast was delicious and plentiful. The area was clean and large. We have always stayed within walking distance to Disneyland so we had... More

Was this review helpful? Yes 2
Las Vegas, NV
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed May 8, 2014

We booked this hotel because we can always expect top-notch from Holiday Inn - at least we could until now. This hotel charges premium prices (almost $120 total for two people for one night, mid-week, off-peak) and they don't deliver. This place is in need of serious renovation. Pluses: Very pleasant staff, offered us bottled water at check-in (we had... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Garden Grove, responded to this review

Dear orca17, Thank you for taking the time to review our property. It is nice to hear you like our hotel location and staff services. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I am sorry to hear that there were... More

Paso Robles, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 6, 2014

The staff at this hotel make it gem, in particular Daniel. He was so kind, friendly and accommodating not just to my husband and I but to my kids as well. He made them feel welcome which is more than I could have asked. It wasn't just him though, the maintenance guy the housekeeping ladies, the other front desk associates... More

Was this review helpful? Yes 2
Calgary, Alberta, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 5, 2014

We stayed here four days and really enjoyed it. The staff were very friendly. It was very quiet at night. The king size bed was very comfortable. Breakfast was good with lots of variety of cereal, toast, bagels, fruit, pancakes and cinnamon buns. The room and bathroom were very spacious and clean. Room included a small fridge and microwave. We... More

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Waterford, Michigan
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 11, 2014

Having stayed at Holiday Inn Express before, I have a certain level of expectations for a property. This one did not meet them. My wife and I stayed here for the second half of our SoCal trip this past week. THE GOOD: Staff: -Staff (aside from housekeeping) was mostly friendly. ROOM: -Bed was firm. Pillows were nice. The room itself... More

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at Holiday Inn Express Garden Grove, responded to this review

Dear Chris R, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The... More

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Additional Information about Holiday Inn Express Garden Grove

Address: 12867 Garden Grove Boulevard, Garden Grove, CA 92843
Phone Number:
Location: United States > California > Orange County > Garden Grove
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Garden Grove 2.5*
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Also Known As:
Holiday Inn Express Garden Grove Hotel Garden Grove
Holiday Inn Garden Grove
Garden Grove Holiday Inn
Holiday Inn Express Garden Grove Orange County, CA

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