The service and kindness of the clerks where kind and patient, and willing to help you.
The maid Fannie A. She cleaned the room so fast even I couldn't do what she does, I would
like to say to her Mahalo! for her professional service and kindness. And the support
of the supervisor who helped us with a problem. Again....
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This was my first stay at the Marriot Anaheim Suites. I did like how close the property was to Disney. As hotel guests, we were also able to purchase park tickets right in the hotel lobby. The room was ok but for a Marriott i was dissapointed. A lot of the features were outdated and worn out. The beds were...
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My family stayed here and it was fantastic. Amazing location, with many restaurants within walking distance, and also a Target and other shops. Disneyland isn't too far, and you can buy tickets to take the shuttle. Tons of parking in the rear, and it isn't a bad walk to the elevators like other large resorts. Entire staff was extremely friendly...
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Dear Stangman93,
Thank you for submitting your review. Our Housekeepers are required to remove the glass cups from the rooms and bring them down to the Stewarding Department for proper cleaning and sanitization. Fortunately your experience was an isolated incident and you promptly alerted us so we were able to remove all the glasses we suspected may not have been...
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I stayed here during the week the 8th-11th just me and my five year old son. I was a little nervous from hearing some of the reviews on how they treated price line guest but I have to say service was great. They let us check in early the shuttle picks you up right out front for Disneyland, although it...
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Dear Merandamae0804,
Thank you for staying with us and writing about your experience. We really pay close attention to the feedback offered on this site and when we saw that our Priceline guests were feeling less appreciated we talked about it as a team and committed to making things better. We are so glad to see that our efforts are...
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We had a wonderful stay at the Anaheim Marriott Suites. We would like to acknowledge a few employees who made the stay extra special. Temo and Oscar at the bell desk was amazing. The had all the answers to our questions and even were helpful when our shuttle to Seaworld forgot to pick us up. They always greeted us with...
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Dear Crystal P,
Aloha – greetings from Anaheim. Thank you for sharing your experience. We appreciate your kind words and recognition of Temo, Oscar, Adam and Leo. They are outstanding associates and we are proud of the way they represent our hotel. We hope to see you again soon. Mahalo Nui Loa
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My family and I are frequent Disneyland area visitors. This was the first time we stayed at this hotel. The hotel is beautiful and we did have a great time!
Pros:
*Check in was easy and the girl at the counter was nice.
*Our room was great!! Clean and spacious.
*Our room air had quit working and the engineers fixed...
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Dear Jends123,
Thank you for writing your review. We are glad that you enjoyed your stay and that you would consider staying with us again. We weighed the pros and cons before switching to the PCA Shuttle Service. We have received a lot of positive reviews about their punctuality and customer service which is very important to us. We share...
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I had an issue when I won this hotel via Priceline and called the hotel directly to request 2 double beds and the front desk lady had attitude when I mentioned Priceline.
Well, we checked in 4/29-5/2 and we were able to get the two double beds we requested and they also had us in for a crib as well....
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Dear bellerose75,
Thank you for posting a follow up review. I am glad that you were able to get the room you requested. We do have room packages available that include breakfast. I encourage you to give us a call or check out our website. I am sorry about the sticky spot in your room. Our Housekeeping Manager has already...
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My entire experience with the hotel is epitomized by the check-in process. The front desk clerk seemed very nice and friendly. Everything was very normal, she took my ID and credit card, gets me the shuttle passes and then very abruptly she was done helping me. She did not tell me what room I was in or how to get...
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Dear JBrady444,
Thank you for submitting your review. This is a tough one to swallow because we were so close to meeting expectations. I am sorry that we fell short and did not deliver to our standards. Fortunately, most of the concerns you presented can be quickly fixed. We will address the check-in process with our team. We understand the...
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Stayed here with my family for a trip to Disneyland. Got a great deal on Priceline and we were very happy with our stay. We were offered a family suite, but opted for a king suite with the sleeper sofa. The room was clean and bed was very comfortable. Having a target literally across the street was great. Instead of...
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Dear aj626,
Thank you for staying with us and providing your feedback on the pool temperature. Our Chief Engineer has addressed the issue – it is now at 86 degrees. Thank you once again for the review and for the opportunity to address your concern. We are glad that you enjoyed your stay.
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We stayed here for three nights to visit Disneyland. The entire staff was outstanding.The people behind the desk were friendly and helpful. Isla checked us in and made us feel at home.The hot buffet breakfast in the SunSpot room was better than expected with fresh fruit ,eggs ,sausage ,cereal and waffles.I have never had better service . Leo took great...
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Dear Magnum357,
Thank you so much for submitting your review and for recognizing Isela and Leo. We all take great pride in what we do and I can’t express to you just how much it means to our team members when a guest writes about them. We are so glad that you stayed with us and you enjoyed your stay....
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624 Reviews
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