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All 17 Garden Grove hotels

Crowne Plaza Anaheim - Garden Grove

3.5 of 5 Hotel   |   12021 Harbor Blvd., Garden Grove, CA 92840
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Ranked #8 of 17 hotels in Garden Grove
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847 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Senior Contributor
21 reviews 21 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Very average hotel. Good for one night. Service was average. Kind of old furnish. 1.5 mile to Disneyland and we used the shuttle. They charged us $16 extra for parking , wifi that didn't work and shuttle.We got this hotel through Priceline, and was not by choice. Never do it again!!!!

Was this review helpful? Yes 2
Hotel M, Manager at Crowne Plaza Anaheim - Garden Grove, responded to this review

While we're glad to have welcomed you, we're dismayed to hear that the experience fell short of the mark. We certainly aim to be as transparent as possible in regard to our parking and pricing structures, and we're working tireless in our renovation to bring you the very best of amenities and offerings. We'd love to share this growth with... More

Las Vegas, Nevada
1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

I think the negative reviews, while perhaps valid to those who posted them, are giving a false perception of what people can expect while staying at the hotel. We can say we have stayed at the majority of the hotels in the area, and each charges for parking and has resort fees in addition to the room rate. We expected... More

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Hotel M, Manager at Crowne Plaza Anaheim - Garden Grove, responded to this review

We're so thankful to have you as our guest and we appreciate your visit as much as we do this thoughtful review of the experience. As you've noted, our offerings are hard to beat, and we work diligently to present our guests with the most competitive rates and the very best service in the area. We're thrilled to hear you... More

Fremont, California
1 review
5 of 5 stars Reviewed 6 days ago NEW

Came to Crowne Plaza with my S.O. for Valentine's Day weekend. (Checked in February 13th, checked out on the 16th.) I had checked reviews here prior to our stay. And at first I was a bit nervous since reviews seemed to go both ways: Some very pleased and some disappointed. In my opinion, we had a wonderful stay. The construction... More

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Hotel M, Manager at Crowne Plaza Anaheim - Garden Grove, responded to this review

Thank you for being our guest and for reaching out with this enthusiastic feedback of your visit. We're thrilled that our resort offerings lent comfort and ease to your visit, and that our complimentary shuttle service enable you to experience nearby Disney without the hassle of worrying about transit. We'd certainly love the chance to host you again, and we... More

Seattle, Washington
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The service and staff were very responsive. The rooms were tiered example the desk lost it drawer pull. The wallpaper seams were pulling apart. The room was very clean but then again there was a stain on the carpet.

Was this review helpful? Yes 3
Hotel M, Manager at Crowne Plaza Anaheim - Garden Grove, responded to this review

We appreciate you taking the time to reach out with this feedback, and we value having had the opportunity to share our site with you. That said, we apologize if elements of your respective rom missed the mark, and we thank you for bringing this to our attention. With continued upgrades across our facility, we hope that you'll consider us... More

El Centro, California
Contributor
16 reviews 16 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I booked on priceline so the price was ok but the shower/tub was backed up so I didn't like that at all. Service was ok and they still had some construction going on. The rooms aren't sound proof so you do hear a lot when people walk the halls. There's a shuttle to Disney so that was helpful. Overall not... More

Was this review helpful? Yes 3
Hotel M, Manager at Crowne Plaza Anaheim - Garden Grove, responded to this review

Thanks or visiting our property and for extending us the courtesy of your time and review. We're happy to hear that your stay was an overall enjoyable one, and we apologize that it wasn't our seamless best. With our renovation coming to a close, it would be a pleasure to welcome you back and to showcase our site at its... More

Flemington, New Jersey
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I spent 3 nights here in April and really enjoyed my stay. The rooms as spacious and comfortable and the location is really great - not far from the convention center and close to multiple restaurants. Really a great place to enjoy Anaheim - I'll be back in the future.

Was this review helpful? Yes
Hotel M, Manager at Crowne Plaza Anaheim - Garden Grove, responded to this review

We're happy to have welcomed you to our site and to hear that our regional accessibility and trademark hospitality lent comfort and ease to your visit. We look forward to welcoming you back again soon and encourage you to reach out with any of your future Anaheim booking needs. More

Sydney, Australia
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

We stayed here for 6 nights for a holiday to Disneyland. Room was comfortable and cozy, bed was really good. The WIFI connection was excellent, we were able to upload photos, make video calls etc. Staff were happy to assist us with ordering pizza after midnight. We had room service several times and the food was good and arrived promptly.... More

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Hotel M, Manager at Crowne Plaza Anaheim - Garden Grove, responded to this review

We're so happy to have welcomed you and your family, Elle, and to hear that the visit was a memorable and enjoyable one. We'll certainly share your thoughtful words with the team, and we hope that you'll think of us again the next time your travels return you to the area. It would be an absolute pleasure to host you... More

Lehighton, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here the end of March for work related training. The staff is very friendly and helpful. Room was very clean. Lobby area has some construction but every effort is made for smooth running for guests. I had no construction noise in my room on the 8th floor. Target is conveniently across the street. Joe's Crab Shack, Red Robin, Outback... More

Was this review helpful? Yes
Hotel M, Manager at Crowne Plaza Anaheim - Garden Grove, responded to this review

We're so happy to have welcomed you to our Crowne Plaza Resort and to hear that the outgoing efforts of our team set the benchmark for your visit. We're working hard to bring you the very finest in upgraded accommodations while standing true to our dedicated hospitality. We're thankful to hear you notice this, and we look forward to welcoming... More

Eastvale, California
1 review
5 of 5 stars Reviewed 1 week ago

To meggan & the whole front desk crew at the crown plaza, You guys and gals are awesome. I cant express enough the great sevice we recieved when we stayed with you. Everything we needed we received. Jesse the morning chef is a genius with omelets! Parking was easy, valet took exceptional care of us. Thank you all very much.... More

Was this review helpful? Yes
Hotel M, Manager at Crowne Plaza Anaheim - Garden Grove, responded to this review

It's such a pleasure to have welcomed you and to hear our team was able to make your visit such a memorable one. We look forward to hosting you again and to showcasing even more of our site and our signature hospitality. All our best until then, and thanks again! More

Phoenix, Arizona
1 review
3 of 5 stars Reviewed 1 week ago via mobile

Lets start with the cons: Parking- no spaces and horrible parkers! I had to climb through my passenger door to get into my car to leave because someone parked so close to me. Showers/bathroom- shower Could def use an update as the shower head was extremely low.. And Im 5'6! The tile was run down and the tub seemed to... More

Was this review helpful? Yes
Hotel M, Manager at Crowne Plaza Anaheim - Garden Grove, responded to this review

While we're happy to hear that many elements of our hospitality met the mark, it's disarming to hear of those shortcomings you've described here. We take great care in maintaining our rooms and amenities to gold star standards, so we're dismayed that your experience was anything less than this. We'd certainly welcome the opportunity to speak with you further regarding... More

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Additional Information about Crowne Plaza Anaheim - Garden Grove

Also Known As:
Crowne Plaza Anaheim - Garden Grove Hotel Garden Grove
Crowne Plaza Anaheim - Garden Grove Hotel
Crowne Plaza Anaheim
Crowne Plaza Garden Grove
Crowne Plaza Anaheim - Garden Grove Orange County, CA
Address: 12021 Harbor Blvd., Garden Grove, CA 92840
Phone Number:
Location: United States > California > Orange County > Garden Grove
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Garden Grove
#8 Family Hotel in Garden Grove
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Anaheim - Garden Grove 3.5*
Official Description (provided by the hotel):
The Crowne Plaza Resort Anaheim-Garden Grove is less then one mile from both theDisneyland and California Adventure Theme Park and Anaheim convention center. The Crowne Plaza Resort Anaheim just underwent a $4 million guest room renovation to ensure you have a superior sleep experience. Whether you are here for business or travel you will be thrilled by our newly renovated guest rooms. Every aspect has been perfected, from the ergonomically correct desk and chair, improved lighting, 32 inch LCD TV, plush carpeting and comfortable new bed where you will feel right at home. The Crowne Plaza Resort Anaheim is a full service resort offering 379 luxurious guest rooms, including 96 executive rooms and 30,000 sq. feet of flexible meeting space. Enjoy the California Grill and Cantina; outdoor heated pool and spa The hotel charges a nominal daily resort fee of $12.00 per day, which includes: self parking, Disney Resort Shuttle, access to the fitness center, use of the business center, in-room high speed Internet access, wireless high speed Internet in all public areas and a California Tourism Fee and Marketing Assessment. ... more   less 
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