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Sheraton Garden Grove - Anaheim South Hotel

3.5 of 5 12221 Harbor Boulevard, Garden Grove, CA 92840
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Sheraton Garden Grove - Anaheim South Hotel
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Sheraton Garden Grove - Anaheim South Hotel
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443 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Orlando, Florida
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

I stayed for business for a 5 days and the hotel was perfect. the service was really good, very helpful, they even helped me weight my bags before going to the airport. The room services was good, the only thing is that one day they forgot to pick up my tag with my menu from the door. The room was... More

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Tucson, Arizona
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

A nice hotel with just a few exceptions. A major drawback is they charge for Wifi. Pool and jacuzzi were small, no free breakfast, carpet throughout hotel were not properly maintained. Windows in room were really dirty...not a good view.

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Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

We are certainly sorry that we weren't the right fit for this trip. As a full service hotel we do have a Restaruant open for breakfast, lunch and dinner and also have room service. Our rates do fluctuate and may be slightly higher during large conferences at the Anaheim convention center. Our wireless internet is complimentary in the lobby and... More

toronto
Top Contributor
145 reviews 145 reviews
29 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Recently stayed on a business trip-as such my review might be biased by a business traveller perspective. On the positive side, very very nice rooms-king room had great decor, was a good size and a nice bathroom. Good desk to work on. Staff were very welcoming and friendly. I apologize for forgetting his name, but the club lounge attendant was... More

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Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

We appreciate the feedback as we can't improve without it. And much thanks for recognizing the staff and guest room quality. We are do have a professional company repairing and tuning up all of the fitness equipment, as well as the elevatro, and did have the internet server go out, which was replaced the next day. We apologize we weren't... More

Cancun, Mexico
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stay there from sept 5th to sept 8th, we felt so welcome as soon as we step in, the staff is so nice that you thing is your family, so helpfull with any information we need, we traveled with our 3 kids and asked for conecting rooms, no problem, need restaurants around ? so many choices ! target across... More

Was this review helpful? Yes
Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

This is terrific to hear! We appreciate the recommendations and kind words, and look forward to being of service again. Best regards, The Team at Garden Grove More

Anchorage, AK
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here recently during a business trip. Overall I liked it. The employees are professional, friendly, outgoing, helpful, and excellent. My issue with this hotel is more at the corporate level. Consider yourself warned that the bottled water they stage in the room is NOT free. I arrived late in the evening from across the country. I was exhausted... More

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Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

We apologiz for the inconvenience. We follow the Sheraton standard that calls for one complimentary water and one charge water per room. We will certainly forward this concern to them. Best regards, The Sheraton team at Garden Grove More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 18, 2014

We stayed at the hotel for three nights in August. The hotel, rooms and staff are all grea5, probablybthe nicest place we stayed on our three week road trip. Only gripes were the small swimming pool, the WiFi charges, parking charges and cost of washing powder ! Other than those its a nice place to stay and I would have... More

Was this review helpful? Yes 1
Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

We appreciate the feedback and an opportunity to improve! Best regards, The Sheraton team More

San Diego, California
Contributor
15 reviews 15 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 17, 2014

Stayed at this Hotel for 1 night, the property is very nice. I was given an SPG floor room and Club access. I was very disappointed with the offerings in the Club lounge, SPG ads currently show fresh food and healthier choices available in the Club lounge. The offerings were Panko Chicken Tenders, French Fries with cheese and bacon, and... More

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Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

We'll certainly take a look at the Club offering in the evenings and appreciate the review. Best regards, The Garden Grove team More

Calgary, Canada
2 reviews
4 of 5 stars Reviewed September 9, 2014

This hotel was very friendly, always a hello and welcome back as you walked passed the front counter. Room Service was good as we always arrived late. We where on the Club floor to which I highly recommend as you get breakfast and snacks at 5:30 - 7 with all the water and pop available. Every day we where given... More

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Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

We appreciate the kind words and recommendation and look forward to being of service again! Best regards, The Sheraton team More

Honolulu, Hawaii
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 6, 2014

This hotel is toward the end of many hotels on Harbor Blvd. It is across the street from Target and Coco's Coffee Shop and many eatery. The Hotel room is large, bright and very roomy. It is modern and new. Although there were many prior reviews that said the bed was uncomfortable, I find that I had no problem sleeping... More

Was this review helpful? Yes
Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

We do love our location, ans appreciate the recommendation. We are short walking distance to Joe's Crab Shack, Outback Steakhouse and a local favorite, Oggie's! Best regards, The team at Garden Grove More

Anchorage, Alaska
Contributor
13 reviews 13 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 4, 2014

Due to my poor planning I ended up last minute booking here. The rate was great. We flew in early and called to see if we could check in early. Minh was able to get a room ready for us within an hour of our arrival. Thank you! We were on the club floor which has it's own lounge, snacks... More

Was this review helpful? Yes
Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

We appreciate the recommendation and will certainly commend Minh and the rest of the team for their excellent customer service! We'll also work on the housekeeping green program. Most of the hotels in this area now charge for parking, so best to call ahead- it's generally more expensive as you get closer to the them Parks, and at the Parks... More

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Additional Information about Sheraton Garden Grove - Anaheim South Hotel

Address: 12221 Harbor Boulevard, Garden Grove, CA 92840
Phone Number:
Location: United States > California > Orange County > Garden Grove
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Garden Grove - Anaheim South Hotel 3.5*
Number of rooms: 285
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Also Known As:
Sheraton Garden Grove - Anaheim South Hotel Orange County, CA

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