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All 17 Garden Grove hotels

Sheraton Garden Grove - Anaheim South Hotel

3.5 of 5 Hotel   |   12221 Harbor Boulevard, Garden Grove, CA 92840
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69%
Ranked #9 of 17 hotels in Garden Grove
A recent review
4 of 5 stars reviewed 6 days ago
nephratiri Tracy, California
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418 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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English first
Templeton, California, United States
Top Contributor
82 reviews 82 reviews
12 hotel reviews
102 helpful votes 102 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The Sheraton Garden Grove was more upscale than many of Sheraton’s properties. Staff at check-in were friendly.My room was clean and modern. When I went for a glass of wine at the bar, no staff was present, and it was at least 10 minutes before anyone appeared. They were other people also waiting in the bar. When I asked if... More

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Tracy, California
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here for 2 days during the 4th of July weekend! It was a really nice hotel, it was busy but granted its down the street from Disneyland but the staff were friendly and helpful. We had to pay for the shuttle from our hotel to Disney-$3 per person, worth it since we didn't want to have to pay... More

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Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

We appreciate the feedback and recommendation. We do recommend booking directly with Sheraton as we have many special offers, and the room type can be guaranteed. In addition, if you sign up for our loyalty program you can earn points for every $.50 spent at the hotels! Best regards, The Sheraton team More

CA
Contributor
18 reviews 18 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my second time staying at this location and chose it because we had such a positive experience and we didn't want to pay extra to stay at the Hyatt where my daughters dance competition was being held. I must say this was a very good choice! From the moment we walked in to check into our room we... More

Was this review helpful? Yes 1
Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

This is terrific news! We appreciate the recommendation as we have tried vey hard to improve our customer service and I'm glad it showed. We are currently among the top tier of all Sheratons in North America for our service scores. We'll work on the parking gate/key issue and thank you for bringing that to our attention. Very best, The... More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here during our trip to Disneyland and everything was great! Loved the breakfast in the club, the beds were really comfortable and the staff were all really friendly. The shuttle left for Disney every half hour and was always right on time. I would highly recommend this hotel for families and it would be great for business, too.

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Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

Well this is great to hear! We appreciate the recommendation and hope to be of service in the future! Many of our guests to enjoy the Club level with full hot American buffet, and walking distance to many other great restaurants. Best regards, The Garden Grove team More

Sunnyvale, California
Contributor
14 reviews 14 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Been staying at both Sheraton and Crowne Plaza for visiting Disneyland. Room is very similar but Sheraton seems to be better in terms of price. However be aware that Parking is $12 and shuttle $3 and no breakfast compare to the Crowne Plaza.

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Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

We appreciate the recommendation. We do try to keep our parking fee less than the other area hotels. Always check before staying at any hotel in the area. Some have 'resort fees' to cover parking or internet, some parking fee, and others limited service with no fees. Best regards, The Sheraton team More

Phoenix, Arizona
Top Contributor
157 reviews 157 reviews
61 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I was told when I checked in that evening reception end at 8:30PM for gold and Platinum members. I went there around 7:45 to find out that the server was cleaning up and the food are in the kitchen. She was kind enough to let me get some of them. Around 8:10PM, someone came in and look for food. He... More

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Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

We appreciate the feedback and recommendations and very much look forward to making changes where we can. Many of our guests do love the full hot American breakfast served in the Club Lounge that others don't offer. Best regards, The Sheraton team More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 18, 2014

Firstly the location of the hotel is great extreaamly close to Disney with shuttles going from there every morning for just $3 pp. Secondly the staff are exceptional!! Never to much hassle to do anything for you, always willing to help and always giving such a warm greeting. Mike - (One of the Bell Boys) is an asset to the... More

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Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

Well this is terrific to hear! We are so grateful for the recognition and excellent recommendation. We have worked very hard this year to improve our customer service and we're glad to see it paying off. We 'll certainly commend Mike and Franklin! Best regards, The team at Garden Grove More

Santa Cruz, California
Contributor
12 reviews 12 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed June 16, 2014

My husband and I have stayed here several times in the last couple of years. We tried somewhere closer to the park, the marriott anaheim , and hated it and had to leave. We were taking cabs to the park from the marriott anyway, and marriotts rooms were small, old, and the staff was awful! I don't know how they... More

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Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

We appreciate the high praise and thorough review! And we look forward to being of service in the future! Best regards, The team at Garden Grove More

Charlotte, North Carolina
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed June 4, 2014

Spent a few nights here in April. The location is good, close to Disney and all of the attractions, but was very upset by the cleanliness of the pool. I understand, Santa Ana winds swept through the area and leaves were inevitably going to get in the pool, but they made very little attempt to clean it throughout the day.... More

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Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

We appreciate the feedback and look forward to making improvements where we can. We do try to keep our parking fee at or below the market rate, and have a shuttle to Disneyland. Best regards, The Sheraton team More

Gig Harbor, Washington
Top Contributor
140 reviews 140 reviews
40 hotel reviews
146 helpful votes 146 helpful votes
3 of 5 stars Reviewed June 3, 2014

The staff is cheerful and helpful there just is not enough of them for the volume the hotel does. The lobby is very small & the line can get very long. Everything about this hotel is "small". They took a Sherton built it as large as usual and them shrunk the size of the lobby, restaurants, resort areas, pool, gym,... More

Was this review helpful? Yes
Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

We've made some big improvements since February based on feedback we've received and our current customer satisfaction are now some of the best in the nation. We'll keep working to improve! Best regards, The Sheraton team More

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Additional Information about Sheraton Garden Grove - Anaheim South Hotel

Address: 12221 Harbor Boulevard, Garden Grove, CA 92840
Phone Number:
Location: United States > California > Orange County > Garden Grove
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Garden Grove - Anaheim South Hotel 3.5*
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Also Known As:
Sheraton Garden Grove - Anaheim South Hotel Orange County, CA

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#7 Business Hotel in Garden Grove
Hotel Class
Official Description (provided by the hotel)
Step outside and enjoy the nearby attractions. The Sheraton Garden Grove is only 1.5 miles away from the laughs and screams at Disneyland, and the variety of shops at Downtown Disney. ... more   less 
Number of rooms
285

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