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Sheraton Garden Grove - Anaheim South Hotel

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12221 Harbor Boulevard, Garden Grove, CA 92840
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1 room 1 adult
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Sheraton Garden Grove - Anaheim South Hotel
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535 Reviews from our TripAdvisor Community

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Washington DC
Level Contributor
541 reviews
128 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
5 of 5 stars Reviewed 1 week ago

This place always treats its guests great and especially their SPG regulars. Rooms are excellent, comfy beds and well maintained. I've never had a maintenance issue or had to make a request in more than 5 stays here. Excellent location for business to jump on a highway in any direction quickly. Nice walk to Angel Stadium if you're up for... More 

Helpful?
Thank Kauai-Biz-Traveler
Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

Well this certainly makes our day! Much obliged for the kind words. We do love our location, a short walk to many local restaurants, shopping and attractions. Our staff is what we're most proud of however, with service scores in the top 25% of all Sheraton's in North America. Very best, The team at Garden Grove More 

Austin, Texas
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

The facility was well kept, comfortable, located in a safe area. The security measures of the hotel was more than adequate. We felt safe and secured at all time. The front desk staff was pleasant, polite, efficient, helpful and friendly. The suite and amenities were very clean and well maintained. All equipments (AC, TV...) were properly functional. We stayed at... More 

Helpful?
Thank xvhuynh
Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

This is terrific to hear. We will certainly pass these comments along to the team and many thanks for taking the time to prepare this wonderful recommendation. We look forward to many returns, The team at the Sheraton Garden Grove More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is in the perfect location for Disney, restaurants, and Target! Price is phenomenal and customer service at this hotel was even better. Parking was safe w/24 HR security and hotel is brand new!

Helpful?
Thank Mrsmavt
Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

We sure do love our location, a short shuttle away from the parks and the crowds, but close to shopping and many restaurants. We do pride ourselves on our service, which is currently ranked among the top Sheraton hotels in North America. Very best, The Sheraton Team More 

Plymouth, Michigan
Level Contributor
97 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed January 3, 2016

The hotel was clean and the staff was very friendly. What we found odd was that even though they came each day and cleaned the room, they would frequently forget to restock items. We had to ask for more shampoo, conditioner, soap, toilet paper and glasses many times.

Helpful?
Thank Familyoffourplustwo
Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

We apologize for the missed items when cleaning the room, which we have addresses with the team, and appreciate the feedback. Best, The Sheraton tea. More 

El Paso, Texas
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 16, 2015

This hotel is not the closest to Disney but they offer free parking and a free shuttle to the parks, which is very efficient and convenient. The view options are either roofs, street view, or empty lot view, but I didn't find this to be a problem since we didn't spend that much time in the room. The room was... More 

Helpful?
Thank hafidgueco1
Upper Coomera
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 10, 2015

Visiting in December made it all that much more special, arriving in reception was definitely amazing with all the lights and the grandness of all the glass etc. We had a kids suite with the separate adjoining room with bunk beds. The room was great, it had no opening windows, which I would have preferred. Courtesy bus to disneyland worked... More 

Helpful?
Thank samantha143
1 review
1 of 5 stars Reviewed November 24, 2015 via mobile

One of the worst customer service ever, i am not surprised for the bad rating they are just after your money, front desk team are very unhelpful adding to that a manager by the name of luis we were trying to get a room with a balcony or any room that have at least window for fresh air due to... More 

Helpful?
Thank Mohamed s
Adelaide, Australia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 19, 2015

Hotel was great, rooms were clean, nice and comfortable. Club level food was nice, and there were always drinks available. Only stayed a night, but was a nice hotel with a lot of nearby eateries. Would recommend to families. Thanks!

Helpful?
1 Thank JessicaBlown1978
Austin, Texas
Level Contributor
110 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed November 13, 2015 via mobile

Stayed here for one night. The Hotel was great. Staff was friendly. The rooms were clean. There is a nice little bar in the lobby and a restaurant. The gym was also pretty decent for hotel gyms. Self parking was around $12 per car. Overall no complaints here. It was exactly what I expected from a Sheraton.

Helpful?
1 Thank Ryan F
Puebla
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 11, 2015

We had booked one hotel in Woodland Hills and found it gross, so we left, we looked for SPG options in the internet and booked it right before getting in. We arrived and received superior service. Great cleanliness standards, the room was spacious and well equipped, free water bottle and coffee, our rate had breakfast included. Would definitely stay there... More 

Helpful?
Thank Erin B
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