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All 17 Garden Grove hotels

Sheraton Garden Grove - Anaheim South Hotel

3.5 of 5 Hotel   |   12221 Harbor Boulevard, Garden Grove, CA 92840
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Ranked #9 of 17 hotels in Garden Grove
A recent review
4 of 5 stars reviewed 3 days ago
jgonzalezglez Chihuahua, Mexico
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427 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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English first
Chihuahua, Mexico
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 days ago NEW

Its a pretty nice place to stay. Clean elegant and good spot for Disney parks. You can pay a shuttle to take you to the parks, if you dont have car. Downside: Charge for Parking and even worst: for WiFi! Nice heated oudoor pool.

Was this review helpful? Yes
Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

We appreciate the review and high praise. Most of the full service hotels in the area do charge for parking and internet. It gets more expensive as you get closer to the parks, and since we are further away in a quieter area we do try to keep those fees low. We do have complimentary WIFI in the lobby and... More

Mesa
1 review
3 of 5 stars Reviewed 4 days ago NEW

I'd like to share a little good and a little bad from my experience. (fyi I'm a Starwood employee and maybe got a total $40 off my stay). FYI SIGN UP for the SPG(Starwood preferred guest membership) you get two complimentary Dasani bottles of water... me and my boyfriend got to enjoy them instead of paying for Disney's $4/bottle. Also... More

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San Francisco, California
Top Contributor
100 reviews 100 reviews
94 hotel reviews
66 helpful votes 66 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

As a Starwood Gold member, I was pretty disappointed with out stay here. The hotel felt old and outdated - stains on the carpets, garbage and food on the floors in the hallways and a smelly shower curtain that gave the bathroom a terrible stench. Granted it's a busy hotel, but we could hear noisy people in the hallway early... More

Was this review helpful? Yes 1
Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

We're sorry to hear about the disappointing visit this trip. From mid-June to mid-August there are many more families at the hotel since we are so close to the Disney parks. The rest of the year we are much quieter with a good balance of business and leisure guests. We are still the newest hotel in the area, however will... More

Cypress, Texas
Top Contributor
55 reviews 55 reviews
38 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Was staying in the area for business and chose this hotel because of the rate. The room was great with a stand up shower, nice big flat screen tv, and plenty of work space. At Check in I was upgraded to the club level, which was great because I had a big lunch and wanted a small dinner, and breakfast... More

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Vancouver, Canada
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked 2 beds for 4 guests. Upon checkin I was told there was only rooms with King size beds available. The gentleman at the front desk said he could provide us with a cot. I simply said no. After waiting 5 minutes he returned to tell me the manager found us a room with 2 beds. Then proceeded to... More

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Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

We apologize for the inconveniences. We do recommend using the hotels' website if a room preference is required. Some of the 3rd party sites we work with do offer discounted rates, however some of them do allow the choice of bed type, so you receive only what is available at check-in. We'll certainly take a look at the other issues... More

Las Vegas, Nevada
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we always stay at this hotelwhen we are in southern california. This time we had our grandaughter and we requested a king when we made the reservation but when we arrived we needed two doubles. The receptionist told us there were no doubles left on the club floor but she would be more than happy to get us a roll... More

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Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

This is great news! We appreciate the recommendation and review and will be sure to congratulate the team. Best regards, Garden Grove Sheraton More

Central California
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If it were not for the overall look and front desk/ Bell Staff at this hotel I would have probably given it a 2. The beds are REALLY uncomfortable. The first night we slept ok but we were exhausted but the next two night nobody slept well..Kids usually hit the beds and pass out and they could not even get... More

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Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

We appreciate the detailed review and thorough recommendations. There are a variety of international guests that stay at all of the hotels in this area; all of whom are generally very busy and filled with more families in the Summer between June 15- Aug. 15 when children are out of school. The rest of the year we have a good... More

1 review
5 of 5 stars Reviewed 2 weeks ago

I am usually not a Sheraton fan but I stayed here because I have points through the SPG credit card and this location is perfect for our weekend trip to Disneyland. Checked in at 4am, the night clerk was pleasant and efficient checking up is. I found the hotel room is larger than mostly all the hotels I stayed in... More

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Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

We are happy to have been a welcome surprise! We are still the newest hotel in the area, and ideally located within walking distance to many fine restaurants and shopping, as well as just a short shuttle ride to the parks! Very best, The team at Garden Grove More

Salt Lake City, Utah
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here July 16-20. Arrived late, we were quickly received and given a room with a view toward Disneyland. Ate dinner in the restaurant once and was impressed with the quick, polite service. Food was good. Staff was friendly and they accommodated our late check out request. Smallish pool and lots of children, but thats what you get by Disney.... More

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Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

We are grateful for the recognition and excellent review. We look forward to being of service again soon! The Sheraton team More

Templeton, California, United States
Top Contributor
89 reviews 89 reviews
15 hotel reviews
107 helpful votes 107 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The Sheraton Garden Grove was more upscale than many of Sheraton’s properties. Staff at check-in were friendly.My room was clean and modern. When I went for a glass of wine at the bar, no staff was present, and it was at least 10 minutes before anyone appeared. They were other people also waiting in the bar. When I asked if... More

Was this review helpful? Yes
Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

We appreciate the kind words about the staff and cleanliness of the hotel, and assure you that the parking charge error was not on purpose. Our staff are not incentivized on any revenue basis and in fact are documented for making mistakes such as these, as we have to make adjustments. As can be seen from hundreds of other reviews,... More

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Additional Information about Sheraton Garden Grove - Anaheim South Hotel

Address: 12221 Harbor Boulevard, Garden Grove, CA 92840
Phone Number:
Location: United States > California > Orange County > Garden Grove
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Garden Grove - Anaheim South Hotel 3.5*
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Also Known As:
Sheraton Garden Grove - Anaheim South Hotel Orange County, CA

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Step outside and enjoy the nearby attractions. The Sheraton Garden Grove is only 1.5 miles away from the laughs and screams at Disneyland, and the variety of shops at Downtown Disney. ... more   less 
Number of rooms
285

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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