We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 17 Garden Grove hotels

Sheraton Garden Grove - Anaheim South Hotel

3.5 of 5 Hotel   |   12221 Harbor Boulevard, Garden Grove, CA 92840
Hotel website
Hotel deals
Hotel amenities
Special Offer
Book Early and Save
Save Saved
You added Sheraton Garden Grove - Anaheim South Hotel to your Saves list
Sheraton Garden Grove - Anaheim South Hotel
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
69%
Ranked #9 of 17 hotels in Garden Grove
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 2 weeks ago
Mark C Mesa, Arizona
Write a Review

390 people have reviewed this hotel

Traveler rating
    125
    142
    69
    29
    25
See reviews for
193
68
24
49
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Mesa, Arizona
1 review
3 of 5 stars Reviewed 2 weeks ago

We have stayed in many many hotels near Disneyland over the years and I was not very impressed with this one. The room was clean and quiet, but there were absolutely no amenities we have become accustomed to enjoying when we stay... Wifi was NOT free, They charged extra for parking and the parking was terrible (too tight to drive... More

Was this review helpful? Yes
Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

We appreciate the response and feedback and will work on those areas where we can improve. As a full service hotel that maintains a high quality restaurant and room service, state of the art fitness center, complimentary hi-tech business center, we do, like other full service hotels in the area, have fees for some services. Most hotels in the area... More

WestinParkCentralGM
1 review
4 of 5 stars Reviewed 2 weeks ago

From the front drive team to housekeeping, everyone was wonderful! My room was clean and comfy. The hot water and water pressure were beyond compare. The food was great. This is the only hotel I stay in when I visit California.

Was this review helpful? Yes
Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

We are thankful for the high praise will definitely pass along these comments to the team here. Very best regards, The Sheraton team More

Calgary
Contributor
11 reviews 11 reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked this hotel through Priceline bidding and were able to secure a rate of $90 a night over our spring break. It was a great stay compared to the other hotels we found. Downsides were shuttle wait times (45 min one day) and paying for parking. Most of the lot is taken up by valet service so we were... More

Was this review helpful? Yes
Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

We appreciate the recommendation and will certainly look to improve where we can. We have demanded better service from our shuttle partner and they have increased the service schedule during this busier than expected Spring break. Best regards, The Sheraton team More

Campbell, CA
Senior Contributor
46 reviews 46 reviews
36 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I made and paid for this reservation on Priceline, after agreeing to pay a set price for any hotel rated with at least 3 ½ stars. When it told me Sheraton (after I paid) I thought I knew which hotel it was, but turns out there are at least three Sheraton’s in the Disneyland area. This one was on Harbor... More

Was this review helpful? Yes
Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

We appreciate the detailed response and will certainly look to make improvements where noted. Our shuttle partner did have some difficulties that weekend, and have since added more shuttles to account for the higher Spring Break volume. Typically our guests prefer to stay farther from the crowds closer to the parks and avoid the parking fees there and long walks... More

San Diego
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel was pretty good- the rooms very clean and tidy. We had breakfast buffet which was good as well. The only issue is the parking- they charge $12 a day for parking- there is very few self parking spots. The valet service is complimentary but there was just 1 guy working hard to get all the cars in and... More

Was this review helpful? Yes
Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

We appreciate the kind words and will certainly work on the parking and valet availability. Very best, The Sheraton team More

New York
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My family and I recently stay at the hotel during a weekend at Disneyland. This was our second stay at the hotel and it again far exceeded my expectation. Staff was great and the rooms were spotless. I would stay again at the hotel.

Was this review helpful? Yes 2
Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

This is great to hear! We certainly appreciate the high praise and recommendation. The Sheraton team More

Rosville, CA
Contributor
19 reviews 19 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here in late Feb 2014 during a 5 day visit to Disneyland. The rooms were very comfortable. Beds awesome. Good size room. You could here noise from the ajoining room but after a day of pure walking we were all asleep in minutes. We are platinum members so the continental breakfast is a great start to the day. The... More

Was this review helpful? Yes
Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

We appreciate the feedback and 4 star rating despite the trouble with the shuttle. We'll work with our shuttle partner to make improvements post haste! Best regards, The Garden Grove team More

Chicago
Top Contributor
86 reviews 86 reviews
86 hotel reviews
119 helpful votes 119 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I would have rated this hotel higher had the service been better. However, the staff lacked any sort of training. Check in was a bit of a mess... they spoke to me as if I was a novice traveler.... if they had looked at my profile they would have seen I am a current Platinum guest and I am a... More

Was this review helpful? Yes
Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

We appreciate the chance to improve. Our SPG recognition has actually improved greatly this year, so this was unfortunate to hear. We have reviewed this with our management team and will work hard to do more training so this won't happen again. Best regards, The Sheraton team More

Perth, Australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 11, 2014

After a 30 hour trip to get to Anaheim for a conference I got into the hotel a few hours before the official check in time but the front desk staff bent over backwards to get me in to my room as quickly as possible, one of my colleagues staying at the other hotel next door was told to wait... More

Was this review helpful? Yes
Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

This is great to hear! We appreciate the kind words and will certainly commend the staff. Best regards, The team at Garden Grove More

San Francisco, CA
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 10, 2014

The rate and proximity to Disney, plus the shuttle service, made this an okay stay. However several things made this well below other Sheratons I've stayed at. 1. The valet station was *always* unmanned. I would have to wait 5-15 minutes for someone to assist me, after going to the front desk to ask for help. Even when I had... More

Was this review helpful? Yes
Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

Well we certainly are sorry for the issues this stay; our customer service scores have improved greatly recently. We do appreciate the feedback and will work with the management team to make improvements where we can. As far as the Make a Green Choice program, it is a company standard that opting in means no service at all- that is... More

Been to Sheraton Garden Grove - Anaheim South Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Garden Grove - Anaheim South Hotel

Also Known As:
Sheraton Garden Grove
Sheraton Garden Grove - Anaheim South Hotel Orange County, CA
Address: 12221 Harbor Boulevard, Garden Grove, CA 92840
Phone Number:
Location: United States > California > Orange County > Garden Grove
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Garden Grove
#9 Family Hotel in Garden Grove
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Garden Grove - Anaheim South Hotel 3.5*
Official Description (provided by the hotel):
Step outside and enjoy the nearby attractions. The Sheraton Garden Grove is only 1.5 miles away from the laughs and screams at Disneyland, and the variety of shops at Downtown Disney. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Starwood, Booking.com, Orbitz, Tingo, TripOnline SA, Travelocity, Priceline, Hotels.com, Agoda and Venere so you can book your Sheraton Garden Grove - Anaheim South Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Sheraton Garden Grove - Anaheim South Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.