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Sheraton Garden Grove - Anaheim South Hotel

Certificate of Excellence
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12221 Harbor Boulevard, Garden Grove, CA 92840
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Sheraton Garden Grove - Anaheim South Hotel
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Sheraton Garden Grove - Anaheim South Hotel
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485 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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California
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

When we vacation in Southern California this is the hotel that we usually stay at. It is close to everything in Orange County and is really affordable. I don't know how many times we have stayed here. There aren't a lot of ammenities like a luxurious pool but everything they do have is nice, neat, and comfortable. What's best about... More 

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Fair Oaks, California
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here over the three nights at Disney. Close to the park, the hotel is good sized and the rooms were clean. There is a Target super center directly across the street and that was convenient. This place was busy but the staff seemed welcoming. The beds were comfortable, but things were well worn in the hotel. My only complaint... More 

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Santa Clarita, California
1 review
5 of 5 stars Reviewed 1 week ago

Having stayed off and on at various Anaheim/Garden Grove/Irvine properties for my business, I wanted to find a place that I could feel like home. I have this feeling when I travel to Las Vegas as I got to know the staff over a frequency of time. I am a Hyatt & Hilton traveler for most of my life. If... More 

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Las Vegas
Contributor
14 reviews 14 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our stay here! The staff was friendly and the rooms were clean. The only thing I thought needed updating was the bathroom. The tub/shower had some mildew/mold on the grout and tub edge. The beds and pillows were very comfortable. That was a huge plus! The PCA bus employees were also very friendly. They always arrived on time... More 

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Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 1 week ago via mobile

If you're looking to stay at hotel that you will consider as your home away from home, this is definitely NOT the hotel for you. The people at the front desk are not friendly, and no sense of hospitality. The staff made us feel that it is such an inconvenience for them that we are staying at their hotel. However,... More 

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Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

We are certainly sorry we didn't hit the mark this trip. We'll certainly review these comments with the entire team and make changes where necessary. We would like to know more about the food illness from too much salt if you could send a private message to info@sheratongardengrove.com. We do have rates that include parking and internet, and most hotels... More 

San Diego, California
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Visited this hotel when I came in town for the Anaheim Ducks Hockey Game. Just a short cab ride to Disneyland and the Pond. Very Friendly Staff. Upgraded me to the Club Lounge for my birthday - complimentary! Clean, New, Modern Gem near home.

Was this review helpful? Yes
Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

This is great to hear! We look forward to being of service again and much thanks for the recommendation! Best regards, The team at Garden Grove More 

Naperville, Illinois
Top Contributor
260 reviews 260 reviews
29 hotel reviews
156 helpful votes 156 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very uneventful night... the best kind. Convenient location. Property is very clean and well maintained. Quiet rooms and comfortable beds. Property has a pool, hot tub, club lounge, and laundromat. Parking was an unexpected additional $12 per night and in similarly located properties is usually free. Not sure why they felt the need to gouge another $12 out of me.... More 

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Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

We appreciate the kind words about the hotel. Many of the hotels in the area do have a parking, resort fee or other so best to check in advance. We try to keep any additional fees minimal and at or below the competition. Best, The Sheraton team More 

Dunedin
Contributor
11 reviews 11 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great location with helpful and friendly staff - the rooms are a very good size. The pool area was not. Is located in Anaheim South so is about a 10 minute drive to Disney but the hotel offers a free shuttle service.

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Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

We appreciate the review and kind words. Very best, The team at Garden Grove More 

Kailua-Kona, Hawaii
Top Contributor
82 reviews 82 reviews
18 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed May 4, 2015

We stay at this property and we really enjoyed our time there nice rooms nice beds good service good restaurant, the pool area is very small and it can get crowded, not a big deal, they have free shuttle to the parks back and for every half hour price was very reasonable we definitely coming back here

Was this review helpful? Yes 1
Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

This is great to hear! We do love our location, close to shopping and walking distance to many restaurants, yet far enough away from the congestion of the parks. Best regards, The Sheraton team More 

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 30, 2015

Great staff, clean rooms overall best experience I have had in a long time staying in a hotel. Best hotel in that area!I was greeted every time a staff member saw me! I work at a Starwood hotel and this is the best treatment I ever recieved!! Usually hotels see you work for an hotel and they are very rude... More 

Was this review helpful? Yes
Chris_Halderson-GM, General Manager at Sheraton Garden Grove - Anaheim South Hotel, responded to this review

Appreciate the review- we like to think we treat all of our guests as guests, and hope that you have better experiences at other Starwood and Sheraton hotels, as we always have. Best, The team at Garden Grove More 

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