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SpringHill Suites Fresno

#8 of 65 Hotels in Fresno
Certificate of Excellence
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6844 North Fresno Street, Fresno, CA 93710
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SpringHill Suites Fresno
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SpringHill Suites Fresno
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123 reviews from our community

Traveler rating
    64
    38
    14
    4
    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Detroit
Top Contributor
106 reviews 106 reviews
38 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Front desk staff couldn't have been more helpful and accommodating.Nice Contemporary decor, but housekeeping in lobby lounge area and the breakfast area was abysmal. Even though there was an attendant at breakfast, a dropped melon stayed on the floor throughout the entire breakfast time with foot tracks through it. The counters weren't wiped and crumbs and food stuff were everywhere.... More 

Was this review helpful? Yes
Amy M, General Manager at SpringHill Suites Fresno, responded to this review

Dear JollyTravelerDetroit, I was pleased to hear that you enjoyed the customer service you received at the springhill suites Fresno. It is our goal to keep our guests happy and enjoying travel life. I was dissapointed to learn of the condition of the breakfast area during your most recent stay and will definitely address with the staff to ensure it... More 

Bakersfield, California
1 review
5 of 5 stars Reviewed 1 week ago

Since the moment you walk in this place you feel the positive energy this place has to offer. They keep everything sparkling clean, your room gets service every single day and they serve the healthiest breakfast comapred to other hotels/suites I've been to. I LOVED the costumer service they have. It really looks like these people love their job and... More 

Was this review helpful? Yes
Amy M, General Manager at SpringHill Suites Fresno, responded to this review

Dear Ari P, Thank you so much for the fantastic review of the SpringHill Suites. I really appreciate you taking the time to acknowledge the team. The SpringHill Suites Staff are very hardworking and I am exceptionally proud of them for the customer service they provide. I am so pleased that you enjoyed your stays and hope that we will... More 

Marysville, Ohio
Top Contributor
151 reviews 151 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I came to Fresno for some vacation time, prior to a conference in San Francisco. Fresno was a perfect base for our excursions. We enjoyed our stay and even extended it for an additional 2 days at this hotel. The hotel is very nice. The staff was friendly and helpful. The breakfast was also good. We'd stay... More 

Was this review helpful? Yes
Amy M, General Manager at SpringHill Suites Fresno, responded to this review

Dear JeffMarysville, I am glad you were able to enjoy some vacation in Fresno. There are so many fun things to do in the Fresno area and I am glad to hear you were able to stay a few extra days and enjoy yourselves. I really hope you were able to visit Yosemite during your stay... If not Ihope you... More 

Sacramento, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

CORPORATE GREED ALERT - Make sure to check your confirmation prior to paying and your final receipt. I stayed here last year for a work trip. I booked one room at Towneplace, but once we determined Springhill was a cheaper rate our group lead worked with the Cleveland Call Center and booked our group of 4 here. The Call Center... More 

Was this review helpful? Yes 1
Amy M, General Manager at SpringHill Suites Fresno, responded to this review

Dear Vicki S, I am sorry that you feel the no show charges were unfair. The hotel had multiple reservations that were guaranteed with a credit card. We held the rooms and after the fact loss some of the revenue in chargebacks, for which per the cancellation and no show policy we would be entitled. We did not make the... More 

Roseville, California
Contributor
14 reviews 14 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 8, 2015

Nothing like the smell of new carpet when you exit the fourth floor elevator! Room was nice. Fridge and microwave in conjunction with the usual amenities one would expect from this property. Experienced difficulty with hot water reaching the shower in the morning. Not only did the GM take a personal role in the resolution of my concern, she updated... More 

Was this review helpful? Yes 1
Amy M, General Manager at SpringHill Suites Fresno, responded to this review

Dear Justin C, I am so pleased you like our new rooms - can't wait for you to see the new lobby when you return. We should be done by next week with the lobby so that will be exciting. I very much appreciate you giving me the opportunity to resolve the issue and I hope when you are in... More 

Los Angeles, California, United States
Top Contributor
66 reviews 66 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed February 21, 2015 via mobile

This Springhill Suites was certainly superior to others we have stayed in. Rooms were definitely spacious, breakfast had everything you could want. WiFi worked perfectly. It is convenient to everywhere we needed to go. Would definitely stay here again.

Was this review helpful? Yes 1
Amy M, General Manager at SpringHill Suites Fresno, responded to this review

Dear Val D, I can't wait to have you back to the hotel. It sounds like we were a perfect fit for you and that makes us at the hotel feel great. We just recently increased our bandwidth to make sure we are able to keep up with the need for people to stay connected. As we just made that... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2015

I was very comfortable staying at the springhill. My sheets were changed daily and so were my towels. Everyone was so nice. I do have to say the breakfast wasn't my favorite. That was the only thing, and it was very small. Great place to stay!

Was this review helpful? Yes 1
Amy M, General Manager at SpringHill Suites Fresno, responded to this review

Dear Laceymiranda, Great to hear that you enjoyed your stay and sounds like the staff took good care of your room. I know you mentioned it was a small thing but I would be very interested in learning more about what you felt was not available at breakfast that you would have liked to have had. If you have a... More 

Fresno, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 11, 2015

Me and my girlfriend stayed at the SpringHill Suites Fresno Hotel on Saturday Feb 7, 2015 and checked into our room. We had asked for a shower seat since I am a paraplegic and confined to a wheelchair. Soon after we requested that a young man by the name of Carlos (I did not get his last name) arrived at... More 

Was this review helpful? Yes 1
Amy M, General Manager at SpringHill Suites Fresno, responded to this review

Dear bennie b, I was so pleased to hear that you enjoyed your stay and Carlos took good care of you. I showed Carlos your post and it made his day. We appreciate you staying with us and hope to have you back soon. Thank you, Amy More 

san diego
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed January 22, 2015

I've stayed here a few times for business travel and have found this hotel to be decent and adequate enough for my needs. Rooms are reasonably sized suites with your typical features of microwave, refrigerator, and a small living room. Housekeeping cleaned the room daily, so no major complaints there. Parking is free and plentiful as well. The indoor gym... More 

Was this review helpful? Yes
Amy M, General Manager at SpringHill Suites Fresno, responded to this review

Dear halo8, I wanted to thank you for continuing to stay with us when you are in Fresno. Glad to hear you like the nutella packets that was a delightful addition to the breakfast buffet! I wanted to apologize for any type of lecturing by any team members that occurred during your trip as that is not our standard of... More 

Petaluma, California
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 6, 2015

The entire stay beginning with the check-in was an awesome experience. The hotel is conveniently located very near the "River Park Shopping Mall. The room as well as the dining area were extremely clean. My wife and I couldn't believe how helpful the entire staff performed. I asked the lady at the front desk if there were any more newspapers... More 

Was this review helpful? Yes 1
Amy M, General Manager at SpringHill Suites Fresno, responded to this review

Dear Nashman10, It was wonderful to hear that you enjoyed your stay and that the staff to great care of you. We are here to make travel life a fantastic experience and hope to have you back in the future shall you return to Fresno. I look forward to the team reading your comments. Thank you, Amy More 

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