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SpringHill Suites Fresno

#8 of 65 Hotels in Fresno
Certificate of Excellence
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6844 North Fresno Street, Fresno, CA 93710
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SpringHill Suites Fresno
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SpringHill Suites Fresno
SpringHill Suites Fresno
SpringHill Suites Fresno
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118 reviews from our community

Traveler rating
    63
    35
    14
    4
    2
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43
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37
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Roseville, California
Contributor
11 reviews 11 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Nothing like the smell of new carpet when you exit the fourth floor elevator! Room was nice. Fridge and microwave in conjunction with the usual amenities one would expect from this property. Experienced difficulty with hot water reaching the shower in the morning. Not only did the GM take a personal role in the resolution of my concern, she updated... More 

Was this review helpful? Yes 1
Amy M, General Manager at SpringHill Suites Fresno, responded to this review

Dear Justin C, I am so pleased you like our new rooms - can't wait for you to see the new lobby when you return. We should be done by next week with the lobby so that will be exciting. I very much appreciate you giving me the opportunity to resolve the issue and I hope when you are in... More 

Los Angeles, California, United States
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed February 21, 2015 via mobile

This Springhill Suites was certainly superior to others we have stayed in. Rooms were definitely spacious, breakfast had everything you could want. WiFi worked perfectly. It is convenient to everywhere we needed to go. Would definitely stay here again.

Was this review helpful? Yes 1
Amy M, General Manager at SpringHill Suites Fresno, responded to this review

Dear Val D, I can't wait to have you back to the hotel. It sounds like we were a perfect fit for you and that makes us at the hotel feel great. We just recently increased our bandwidth to make sure we are able to keep up with the need for people to stay connected. As we just made that... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2015

I was very comfortable staying at the springhill. My sheets were changed daily and so were my towels. Everyone was so nice. I do have to say the breakfast wasn't my favorite. That was the only thing, and it was very small. Great place to stay!

Was this review helpful? Yes 1
Amy M, General Manager at SpringHill Suites Fresno, responded to this review

Dear Laceymiranda, Great to hear that you enjoyed your stay and sounds like the staff took good care of your room. I know you mentioned it was a small thing but I would be very interested in learning more about what you felt was not available at breakfast that you would have liked to have had. If you have a... More 

Fresno, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 11, 2015

Me and my girlfriend stayed at the SpringHill Suites Fresno Hotel on Saturday Feb 7, 2015 and checked into our room. We had asked for a shower seat since I am a paraplegic and confined to a wheelchair. Soon after we requested that a young man by the name of Carlos (I did not get his last name) arrived at... More 

Was this review helpful? Yes 1
Amy M, General Manager at SpringHill Suites Fresno, responded to this review

Dear bennie b, I was so pleased to hear that you enjoyed your stay and Carlos took good care of you. I showed Carlos your post and it made his day. We appreciate you staying with us and hope to have you back soon. Thank you, Amy More 

san diego
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed January 22, 2015

I've stayed here a few times for business travel and have found this hotel to be decent and adequate enough for my needs. Rooms are reasonably sized suites with your typical features of microwave, refrigerator, and a small living room. Housekeeping cleaned the room daily, so no major complaints there. Parking is free and plentiful as well. The indoor gym... More 

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Amy M, General Manager at SpringHill Suites Fresno, responded to this review

Dear halo8, I wanted to thank you for continuing to stay with us when you are in Fresno. Glad to hear you like the nutella packets that was a delightful addition to the breakfast buffet! I wanted to apologize for any type of lecturing by any team members that occurred during your trip as that is not our standard of... More 

Petaluma, California
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 6, 2015

The entire stay beginning with the check-in was an awesome experience. The hotel is conveniently located very near the "River Park Shopping Mall. The room as well as the dining area were extremely clean. My wife and I couldn't believe how helpful the entire staff performed. I asked the lady at the front desk if there were any more newspapers... More 

Was this review helpful? Yes 1
Amy M, General Manager at SpringHill Suites Fresno, responded to this review

Dear Nashman10, It was wonderful to hear that you enjoyed your stay and that the staff to great care of you. We are here to make travel life a fantastic experience and hope to have you back in the future shall you return to Fresno. I look forward to the team reading your comments. Thank you, Amy More 

Los
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 28, 2014

We have never been disappointed with this hotel! It is clean, modern, convenient, and the staff is wonderful. We need an accessible room for our daughter and Marriott's is very good. Even the bath chair in the roll-in shower was comfortable. We didn't have to bring our own ! The only thing I would suggest is to add some extra... More 

Was this review helpful? Yes 1
Amy M, General Manager at SpringHill Suites Fresno, responded to this review

Dear okasan88, I am so please we are your place to stay in Fresno. Perfect timing to bring up the additional shelf request for the ADA bathroom, as we are getting a little renovation starting in January and new decor, carpet, paint and some furniture for the guest rooms. I will be sure to ask if this is a possibilty... More 

Cedar City, Utah
Top Contributor
89 reviews 89 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 16, 2014

This note is clean and cozy. That's were soft and the pillows were feather. Breakfast traditional Marriott style but still good. This was A good accommodation. I was enjoy staying in these hotels they're very comfortable. The area has a lot of other hotels to choose from and seems to be very business centric area.

Was this review helpful? Yes 1
Amy M, General Manager at SpringHill Suites Fresno, responded to this review

Dear John L, I am pleased to hear that you enjoyed stay. There are several hotel options in the area and so it makes me very happy to hear that you chose us and were pleased with your decision. We do our best to ensure a fabulous experience for our guests. I hope to have you stay with us the... More 

Cambridge, Massachusetts
1 review
5 of 5 stars Reviewed December 5, 2014

The customer service at this hotel is exceptional. When I got in at 1 a.m. with no luggage, Manual at the front desk was kind and super helpful. By the time I woke up, I saw he had slipped a list of women's clothing stores as well as a map to get me to them from the hotel. He was... More 

Was this review helpful? Yes
Amy M, General Manager at SpringHill Suites Fresno, responded to this review

Dear Lisa T, Thank you so much for taking the time to tell us about your experience. Our focus is on expectional customer service and I am very excited to hear that Manuel is living the essence. I have shared your comments with Manuel and the rest of the team. It means so much to us to see a wonderful... More 

Eastern Sierra, CA
Top Contributor
78 reviews 78 reviews
67 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed November 7, 2014

This was my second stay in a week. Very fast and friendly check-in both times and I enjoyed the standard SpringHill amenities. The eggs at breakfast were a little dry but otherwise the food was fine. I've rotated between this property and the Homewood across the driveway and I prefer the Homewood - this despite the fact that I stay... More 

Was this review helpful? Yes 1
Amy M, General Manager at SpringHill Suites Fresno, responded to this review

Dear terere2, I appreciate you staying with us and am glad you are pleased with the staff and the location. We have a wonderful team here at the hotel and we are in a great and convenient area of Fresno. We want to be your favorite hotel so we will continue to strive toward that and hope to swing your... More 

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