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Comfort Inn Fresno

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5455 West Shaw Avenue, Fresno, CA 93722
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Comfort Inn Fresno
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Comfort Inn Fresno
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108 reviews from our community

Traveler rating
    38
    42
    17
    7
    4
See reviews for
30
34
6
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chico, California
1 review
3 of 5 stars Reviewed 2 days ago NEW

Staff in the breakfast hall was fantastic. Plenty of food and quick to take care of us. Bigger highlight is Michelle the manager when we stayed. Our lock it turns out was not functioning when we woke up and addressed it with her. She comped us appropriately and made my wife and I feel better about the situation. Michelle i... More 

Was this review helpful? Yes 1
Lisa C, General Manager at Comfort Inn Fresno, responded to this review

Hi David, Thank you so much for your review of your recent stay at our Comfort INN-Fresno. I am delighted to hear that you enjoyed your stay with us. It is our desire for each guest to leave happy and rested. Hope, our breakfast attendant, and Michelle are both happy to hear that they played a direct part in making... More 

Junction City, California
1 review
4 of 5 stars Reviewed February 9, 2015

We checked in at 11:30 on a Saturday night. Hoping to make it to Tulare from Redding, CA. Just got too tired. Adam, the Desk Guy, was very polite and did everything he could to assure our comfort. It wasn't his fault that the printer didn't want to work :) We checked in and found the room clean and extremely... More 

Was this review helpful? Yes
Lisa C, General Manager at Comfort Inn Fresno, responded to this review

Dear Guest Thank you for your review of your recent stay at our Comfort INN - Fresno. Wow! Redding to Tulare that is quite a drive. I am glad you stopped and rested for the night. You're right, Adam does a great job and is always willing to make our guests feel welcome. We did replace that printer on Monday.... More 

Portland, Oregon
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 9, 2015

It took 3 tries before I found a room that was in a quiet area of the motel but Lisa was very accommodating and willing to let us check out the rooms until we found one that worked for us. We had a room with 2 queen beds that were very comfortable. Shower water pressure was good with plenty of... More 

Was this review helpful? Yes
Lisa C, General Manager at Comfort Inn Fresno, responded to this review

Dear Guest Thank you for your review of y our recent stay at our Comfort INN-Fresno. I am so happy we were able to get you into a room that was perfect for you during your stay. It is our goal to make sure each guest receives valuable accommodations and excellent guest service. We look forward to seeing you again... More 

Chico,CA
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 18, 2015

Our interaction with the hotel staff was very positive. The room was spacious and clean. Free Wi-Fi in the room was a plus. However, the curtains were very shear fabric. You could see right through them into the parking lot at night (I wonder who could see in?) and hence, the lights from the lot shined in our window all... More 

Was this review helpful? Yes
Lisa C, General Manager at Comfort Inn Fresno, responded to this review

Dear Guest Thank you for leaving a review of your stay at our Comfort Inn-Fresno. I apologize that your stay was not the best it could be. We recently had new drapes installed throughout the hotel. There are black out drapes behind the sheets curtains. Breakfast is served every morning. I did speak to the breakfast staff regarding your concerns.... More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 11, 2015

We stayed one night. As soon as you walk in, I noticed a clean lobby. Fast check in and a very nice day clerk. (sorry didn't catch her name). Entire place was smoke-free!! :) . There's still a scent of smoke residue but not too bad. Room was nice and clean! bed was awesome. Bathroom was stocked. Just wished that... More 

Was this review helpful? Yes
Lisa C, General Manager at Comfort Inn Fresno, responded to this review

Dear Margarita, WOW, Thank you for your words of kindness and encouragement. We are pleased to hear that your stay was pleasant and we look forward to your next stay with us. I have shared your ideas with our team and hopefully we can make the suggested changes in the future. Thank you again for staying with us and for... More 

Bakersfield, CA
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed November 22, 2014

We stayed here with a school group in November 2014. The rooms were fine, although there was a really bad fake smell to them. It smelled like it was supposed to smell nice, but was really overdone. Kind of the way really bad fake flowers look. The staff was helpful, and the breakfast is plentiful and decent. However on the... More 

Was this review helpful? Yes
Lisa C, General Manager at Comfort Inn Fresno, responded to this review

We stayed here with a school group in November 2014. The rooms were fine, although there was a really bad fake smell to them. It smelled like it was supposed to smell nice, but was really overdone. Kind of the way really bad fake flowers look. The staff was helpful, and the breakfast is plentiful and decent. However on the... More 

Puhoi
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 21, 2014

rooms plenty big enough for 5 adults , 2 queen beds and couch folded out to double bed and still plenty of room. Clean and quite. Great pillows Clean pool and spa. Helpful and friendly staff. Awesome cooked breakfast.

Was this review helpful? Yes
Lisa C, General Manager at Comfort Inn Fresno, responded to this review

Hi Judy, Thank you so much for your review. It is always a pleasure to know that our guests were happy with their stay. I have shared your review with the entire staff. We are all pleased to hear your stay was a memorable one. We look forward to your next stay at our Comfort Inn - Fresno Sincerely Lisa... More 

1 review
4 of 5 stars Reviewed November 20, 2014

Comfort Inn Fresno room is clean, price is fair. Breakfast is not bad, breakfast starts at 6:30am . Good location right off the highway. Front desk Matt is a nice guy, helped us for the parking as we have a big trailer.

Was this review helpful? Yes
Lisa C, General Manager at Comfort Inn Fresno, responded to this review

Hi Derek, Wonderful!!! We love hearing when our guests let us know they are happy. Matt is a great guy. He is a great part of our team. I shared your review with him and he was smiling ear to ear. He said you are very welcome for his help. He was more than happy to help. Thank you for... More 

Top Contributor
81 reviews 81 reviews
33 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed November 10, 2014

We arrived at the newly renovated Comfort lnn and we were greeted with our Choice Privileges bag of goodies. There were two differents newspapers offered and a coffee bar. The room was nicely decorated, the beds comfy, and very roomy. There was a hot breakfast, and we had forgotten some items like razors, shaving creme, tooth brush, and toothpaste, and... More 

Was this review helpful? Yes
Lisa C, General Manager at Comfort Inn Fresno, responded to this review

Excellent! So happy to hear you had a great stay. It is our determination to make sure our guests are happy and enjoyed their stay. It is always wonderful to hear positive reviews. Feedback from out guests is priceless to us. It helps us to know what we are doing right and where we need to make improvements. Thank you... More 

Curacao
Contributor
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 2, 2014

Had a very nice stay!! Staff very friendly, Adam was at the front desk and he was very helpfull and friendly. Room nice and clean. Nice breakfast. Acces to a computer helped out. Area very nice and quiet.

Was this review helpful? Yes
Lisa C, General Manager at Comfort Inn Fresno, responded to this review

Dear Guest, Thank you for your review of your recent stay at our Comfort Inn - Fresno. It's wonderful to hear that you enjoyed your stay with us. Adam, is new to our staff and a great addition to our team. We look forward to your next stay with us. Sincerely Lisa Cummings General Manager More 

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