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Comfort Inn Fresno

2.5 of 5
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5455 West Shaw Avenue, Fresno, CA 93722
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Comfort Inn Fresno
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Ranked #22 of 65 Hotels in Fresno
A recent review
4 of 5 stars reviewed 2 weeks ago
Rox L Watsonville, California
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124 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Watsonville, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were in Fresno for the weekend and decided to stay in this hotel. My husband is super picky where we stay and he gave this hotel two thumbs up, he absolutely loved it. Their breakfast was very good and their swimming pool was a also a nice refresher for this hot weather. The room smelled nice and clean and... More 

Was this review helpful? Yes
Lisa C, General Manager at Comfort Inn Fresno, responded to this review

Dear Guest, Thank you for taking the time to leave a review regarding your recent stay at our Comfort INN - Fresno. it brings smiles to our faces to hear all the good things you had to say and lets us know we are doing a job well done with our staff services and insuring that our guests have a... More 

Omaha, Nebraska
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

I love staying here. I have been using this location for a couple of years. They always remember me, my room is always clean and this time when I arrived the ac was on in my room. (It was 108 degrees that day.) Hope the breakfast girl is always smiling. I'm not a big breakfast person but they hv a... More 

Was this review helpful? Yes 1
Lisa C, General Manager at Comfort Inn Fresno, responded to this review

Dear Guest, Thank you for your recent review of your recent stay at our Comfort INN Fresno. It is always a pleasure to hear from our guests. It is valuable information we use to keep improving our service and our accommodations. We appreciate your continued loyalty to Comfort INN and Choice Hotels International. I have informed the maintenance staff of... More 

1 review
4 of 5 stars Reviewed June 21, 2015 via mobile

it is good facility it is second day in US!ITis quite better than the quality inn 。when we enter the room。it is。already have the aircontion is opened . it feel so cool.as .the temperature is quite hot and。living comfort!

Was this review helpful? Yes
Lisa C, General Manager at Comfort Inn Fresno, responded to this review

Dear Guest, Thank you for your review of your recent stay at our Comfort INN Fresno. It is a pleasure to hear that your experience was good. We always have the air on for our guests so they are comfortable as soon as they walk into the room. Enjoy the rest of your travels in the United States and we... More 

Spokane, WA
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 12, 2015

Tucked against the highway, but with a tall barrier of trees, it's a touch of an oasis. I worked in my updated room & when I needed late check-out, Michelle said OK. Michelle was really nice & helpful & while I seldom get to Fresno, would definitely stay here again. Great location.

Was this review helpful? Yes
Lisa C, General Manager at Comfort Inn Fresno, responded to this review

Dear Guest, Thank you so much for your valuable feedback. It not only assists us to know what our guests want and expect but it also lets future guests know what to anticipate when they plan a stay with us. We are ever so pleased to hear that your stay was wonderful. Michelle is absolutely fantastic. She has a true... More 

Saratoga Springs, New York
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 31, 2015

Our stay was very pleasant from start to finish. Rooms were well maintained and breakfast was good. The location was great for us - close to everything we needed. There is a great Fashion Flair Mall right across the street and restaurants are really close.

Was this review helpful? Yes
Lisa C, General Manager at Comfort Inn Fresno, responded to this review

Hi Michele, Thank you so very much for your review of your recent stay at our Comfort Inn. We are pleased to hear you enjoyed your stay with us. It is our mission to give each guest a great experience. We hope to see you again in the future. Thank you again for your review. Sincerely, Lisa Cummings General Manager More 

1 review
5 of 5 stars Reviewed May 26, 2015 via mobile

I Must say that the lady in the front reception name Ashley was the nicest, sweet, kind and most proper person that has EVER greeted my family and me in ANY hotel in my entire life!!!!! She most definitely knows how to do her job!!!!! She's a very respectful person. I am SO happy I was helped by her. I... More 

Was this review helpful? Yes
Lisa C, General Manager at Comfort Inn Fresno, responded to this review

Dear Guest, Thank you for taking the time to leave a review of your recent stay at our Comfort INN-Fresno. What a wonderful compliment for Ashley and our team. We know that you have many options when making reservations. It is our mission to make every guest's stay exceptional and memorable. I have shared your compliment with Ashley and she... More 

Massillon, Ohio
2 reviews
5 of 5 stars Reviewed May 18, 2015

We have had the opportunity to stay at this hotel last October and again in May of this year, due to business travel. Highly recommend this location. The hotel is clean, nicely decorated, great exercise room with showers, breakfast nice and well stocked. The staff is extreme friendly and honestly concerned about satisfied customer. If able, the restaurant Di Cicco's... More 

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Lisa C, General Manager at Comfort Inn Fresno, responded to this review

Hi R J Thank you so very much for your review of your recent stay at our Comfort INN. It is delightful to hear that your stay was wonderful. It is our mission to provide each guest is an exceptional stay and valuable accommodations. Our team members do genuinely care about each guest and that their stay with us is... More 

Cayucos, CA
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 10, 2015

We were in Fresno for a wedding. We had a King Suite. The king bed was comfortable the fold out bed not so much. The staff was amazing. Saturday morning we were allowed into the fitness room and pool before the posted hours. Michelle let us in and was happy to do so. All staff we encountered were happy, smiling,... More 

Was this review helpful? Yes
Lisa C, General Manager at Comfort Inn Fresno, responded to this review

Dear Guest, WOW, Thank you for your review of your stay at our Comfort INN-Fresno. We are so excited to hear we were able to make your stay perfect and your visit with us was a success. It is our mission to create the best experience for each of our guests. Michelle is absolutely wonderful. She always gives her very... More 

Daly City, California
1 review
5 of 5 stars Reviewed May 5, 2015

May I just say the comfort in on Shaw in Fresno is a wonderful place to to stay the hotel in tops and the service is off the hook the General Manager Lisa Manager is very well informed in her job the staff is very friendly I love this hotel and when I go to Fresno about 3 times a... More 

Was this review helpful? Yes
Lisa C, General Manager at Comfort Inn Fresno, responded to this review

Hi Queen Thank you for your kind words. It was another great weekend. Thank you so much for your continued business.It is always a great time when you and your MC stay.Ollie and the guys keep us smiling and laughing. We are already preparing for your next event. God Bless and we will see you in October. Sincerely Lisa Cummings... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 3, 2015 via mobile

Booked in the middle of the night, got a great comfy clean room. Full breakfast bar in the morning. Would definitely come back again. Staff was very helpful. Next time going to have to check out the pool!

Was this review helpful? Yes 1
Lisa C, General Manager at Comfort Inn Fresno, responded to this review

Dear Guest, Thank you for your review of your recent stay at our Comfort INN-Fresno. It is our pleasure to make sure each guest is pleased with their stay. We are always encouraged when we hear from our guests that they had a great stay and would return again. We look forward to seeing you again in the future. Sincerely,... More 

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