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Comfort Suites Fresno RiverPark

#8 of 65 Hotels in Fresno
Certificate of Excellence
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102 East Herndon Avenue, Fresno, CA 93720
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Comfort Suites Fresno RiverPark
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184 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Comfort Suites Fresno RiverPark
See the most recent reviews
Chula Vista, California
Level Contributor
43 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 5, 2015

We went to Fresno to watch a basketball game. They printed directions to the Fresno State campus for us. Staff was so friendly and helpful. We were given a beautiful room. The location was perfect for us. There is a Costco right behind it, so we were able to buy gas at an excellent price. There are a lot of... More 

Was this review helpful? Yes
CSGM, Guest Relations Manager at Comfort Suites Fresno RiverPark, responded to this review

It is good to hear that you were so pleased. Nothing gives me more joy that to know that we have helped to make you trip a little easier, so that you were able to relax and enjoy yourselves. Please stop in again whenever your team is back in town. Our team will always be here for you. Sincerely, Michelle... More 

Petaluma, California, United States
1 review
5 of 5 stars Reviewed December 29, 2014

The service at Comfort Suites Fresno RiverPark was friendly and responsive. They made my family’s stay there, well, comfortable! We had two rooms for my five-person family, and both were great. When I asked the lobby staff for a few things, like an extra washcloth, they were more than ready to help.

Was this review helpful? Yes
Hollister, California
1 review
5 of 5 stars Reviewed December 14, 2014

I have to say the customer service was excellent. I was going to Fresno for work and had called several Hotels, none were able to meet my needs or cared to take the time to try and help, until I called Comfort Suites and spoke to Amanda. She was so friendly and professional and went above and beyond to help... More 

Was this review helpful? Yes
Tulsa, Oklahoma
Level Contributor
230 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 stars Reviewed November 19, 2014

No problems here. Very good stay. Had a late arrival and was glad to see I was on the first floor close to the front. Parking was a little congested but like i said, I arrived late. Bed was great. Room was clean. Front desk staff on arrival and departure were both very friendly. Would stay here again.

Was this review helpful? Yes
CSGM, Guest Relations Manager at Comfort Suites Fresno RiverPark, responded to this review

Thank you for taking the time to give us a good review. As you probably know, every personal recommendation of a business is worth more than gold. I am glad to hear that you got the room location that you wanted. And, I encourage you to call us at the hotel, directly, anytime you have a special request like that.... More 

New Orleans, Louisiana
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed November 18, 2014

Book this hotel! I was originally hesitant to stay at a 2/2.5-star hotel given past experiences and I usually stay at very nice hotels for work. I have been aiming to get to King's Canyon/Sequoia, so when I saw a deal and read some reviews, I decided to gamble. I was blown away by the level of service, cleanliness, and... More 

Was this review helpful? Yes 1
CSGM, Guest Relations Manager at Comfort Suites Fresno RiverPark, responded to this review

Dear EV C, I'd like to personally thank you on behave of the entire team at the Comfort Suites Fresno River Park for your kind words. I am thrilled that you had such a pleasant stay. It is always our goal to provide our guest with excellent service and I am extremely happy that that goal was met. I look... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 9, 2014

Amanda and Elizabeth we're very welcoming. They were both friendly, nice and professional. Amanda helped with local food, attractions and everything. She made us feel very like we were at home. We became friends basically.

Was this review helpful? Yes 1
CSGM, Guest Relations Manager at Comfort Suites Fresno RiverPark, responded to this review

Dear valued guest, On behalf of the entire staff at Comfort Suites Fresno River Park, we'd like to thank you for your generous review. We are delighted that you had such a welcoming and comfortable stay. We look forward to your return. Sincerely, Josephine Cummings Guest Relations Manager 102 E. Herndon Avenue Fresno, CA 93720 (559) 435-0175 More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 3, 2014 via mobile

Enjoyable stay at the Comfort Suites - good value and good accommodations. The only complaint was the location as it was a little difficult to get to off of a busy street. Only one entrance to the hotel off a side road a quarter of a mile off main road.

Was this review helpful? Yes
CSGM, Guest Relations Manager at Comfort Suites Fresno RiverPark, responded to this review

Dear valued guest, Thank you for choosing our property while staying in Fresno on business. On behalf of our entire staff, we thank you for your most generous comments. It is always very rewarding to know that our guest were well taken care of. We look forward to your return and again I thank you for your valuable comment. Sincerely,... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 21, 2014

My business associate and I were in Fresno, CA for a week long series of meetings with a new client, and chose the Comfort Suites Fresno at River Park primarily based on other Trip Advisor reviews, as well as price comparison to other local hotels. The room and bathroom is clean, and the bed and sheets are soft and comfortable.... More 

Was this review helpful? Yes 2
CSGM, Guest Relations Manager at Comfort Suites Fresno RiverPark, responded to this review

Dear valued guest, I'd like to start by thanking you and your associate for staying at our property. It is very comforting to know that you had an enjoyable and comfortable stay. We are very fortunate to have such an amazing and helpful staff. We look forward to your return. Sincerely, Josephine Cummings Guest Relations Manager 102 E. Herndon Avenue... More 

Sussex
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed October 20, 2014

Just an overnight stop at this hotel but it was enough to know it was very good. The reception staff were helpful and friendly. We had a room at the front over looking the front entrance. The room was clean and spacious and very well looked after and considering its position, very quiet. They offer a basic breakfast but well... More 

Was this review helpful? Yes 1
CSGM, Guest Relations Manager at Comfort Suites Fresno RiverPark, responded to this review

Dear valued guest, Thank you for your valuable response. We are thrilled that your stay was comfortable and that you felt welcomed. At the Comfort Suites Fresno River Park, we strive to make our guest our number one priority. We look forward to your return stay and again, we thank you for valuable comment. Sincerely, Josephine Cummings Guest Relations Manager... More 

Los Angeles, California
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 16, 2014

I stayed two nights here and was made to feel very welcome by all! Michelle Ritscher checked me in and was concerned that my room may be to noisy because it was beside the elevator . I said no problem I'm hard of hearing will not bother me and it didn't and my room was large with easy access to... More 

Was this review helpful? Yes 2
CSGM, Guest Relations Manager at Comfort Suites Fresno RiverPark, responded to this review

Dear valued guest, Thank you for your feedback. We are so thrilled that your stay was very comfortable and that you felt safe and comfortable. On behalf of the entire staff, we thank you for choosing Comfort Suites Fresno River Park and we look forward to your return stay. Sincerely, Josephine Cummings Guest Relations Manager 102 E. Herndon Avenue Fresno,... More 

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