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Comfort Suites Fresno RiverPark

#10 of 65 Hotels in Fresno
Certificate of Excellence
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102 East Herndon Avenue, Fresno, CA 93720
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1 room 1 guest
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Comfort Suites Fresno RiverPark
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193 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Comfort Suites Fresno RiverPark
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 3, 2015

Our family's stay here was wonderful. Every person on the staff - from breakfast server to room attendant to desk attendants to general manager - was friendly and went out of their way to help us out. The rooms were nice and clean and the happy hour in the lobby was a nice treat. They even brought out extra food... More 

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1 review
2 of 5 stars Reviewed March 31, 2015

Stayed here one night two weeks ago. I chose this hotel based on this site's reviews and had high hopes since everyone was raving about this place. My initial impression was positive. Comfy bed, sofa, and large tub seemed to met my expectation. But then when I used bathroom sink, it failed to drain. I found out that a metal... More 

Was this review helpful? Yes
CSGM, Guest Relations Manager at Comfort Suites Fresno RiverPark, responded to this review

First, I want to apologize that your stay with us was not as satisfying as we all would have wished. I can assure you that we did not know about the problem with the sink until you informed us, and both the sink and the whirlpool tub have been fixed since your visit. Sometimes things occure during your stay that... More 

Jenison, Michigan
1 review
5 of 5 stars Reviewed March 17, 2015

The staff was great. I have been staying here for several years and the motel is even better now than before because of recent remodeling. A special thanks is given to Elizabeth in the breakfast area. Due to a sudden influx of motel guests the breakfast area was overwhelmed but Elizabeth was helpful and polite. The desk clerk even helped... More 

Was this review helpful? Yes
CSGM, Guest Relations Manager at Comfort Suites Fresno RiverPark, responded to this review

Thank you so much. We are very glad to hear that you enjoy our hotel. And, we look forward to seeing you over the years to come. Sincerely, Michelle at the Guest Service More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 23, 2015

Stayed here with my family everything was great from the front desk to breakfast. Will recommend this place to everyone. Everyone was friendly and service was the best i have had at any hotel. The location is great close to everything.

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed January 24, 2015

The staff and general manager are amazing. Great service all around. They provide hot breakfast and the cook is very accommodating and caring. They call her "tiny" but she has a big heart. I would definitely recommend this place to everyone who plans to visit Fresno.

Was this review helpful? Yes
CSGM, Guest Relations Manager at Comfort Suites Fresno RiverPark, responded to this review

Thank you for staying with us this Winter. I am glad to hear that you enjoyed you visit. And, I agree with you. We have a hard-working crew, and a caring boss who embodies the idea of 'leading by example.' And, I think that Tiny cares about this place, and our wonderful guests, so much that she would be here... More 

Los Angeles, United States
2 reviews
4 of 5 stars Reviewed January 14, 2015

Amazing staff, clean rooms, close to restaurants, loyalty program. I stay here every time I'm in Fresno. They have a happy hour every evening which offers free wine, beer, and snacks. In addition, there is a complimentary breakfast buffet.

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Eureka
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 9, 2015

What a nice staff! Ashley could not have been more accommodating to us. There were several glitches (none the hotels fault) that she smoothly, kindly and, professionally handled. We stopped to compliment Ashley on our way our the next morning we met the lifeblood of that hotel - the manager. The manager was delightful I could tell immediately who trained... More 

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San Jose, California
Level Contributor
3 reviews
5 of 5 stars Reviewed January 9, 2015

On Jan. 1 2015 I stayed 2 Nights at the Comfort Suites River Park Fresno, CA. They continue to be a 5 star hotel in my book! Great Customer Service All Around. Clean Rooms, Friendly Staff. The breakfast is always a delight as well.

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Chula Vista, California
Level Contributor
46 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 5, 2015

We went to Fresno to watch a basketball game. They printed directions to the Fresno State campus for us. Staff was so friendly and helpful. We were given a beautiful room. The location was perfect for us. There is a Costco right behind it, so we were able to buy gas at an excellent price. There are a lot of... More 

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CSGM, Guest Relations Manager at Comfort Suites Fresno RiverPark, responded to this review

It is good to hear that you were so pleased. Nothing gives me more joy that to know that we have helped to make you trip a little easier, so that you were able to relax and enjoy yourselves. Please stop in again whenever your team is back in town. Our team will always be here for you. Sincerely, Michelle... More 

Petaluma, California, United States
1 review
5 of 5 stars Reviewed December 29, 2014

The service at Comfort Suites Fresno RiverPark was friendly and responsive. They made my family’s stay there, well, comfortable! We had two rooms for my five-person family, and both were great. When I asked the lobby staff for a few things, like an extra washcloth, they were more than ready to help.

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