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All 65 Fresno hotels

University Inn

1.5 of 5 Motel   |   2655 E. Shaw Ave., Fresno, CA 93710
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University Inn
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37%
Ranked #44 of 65 hotels in Fresno
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35 people have reviewed this hotel

Traveler rating
    4
    8
    7
    5
    11
See reviews for
7
9
3
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Russian first
  • Any
English first
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 12, 2013

Was here for business. Didn't really get much sleep due to noise outside. I can hear everything it seems those people were just next door. It didn't stop until 3 am had to get up @ 7 am. The room was clean but not sure about the sheets. I was scratching after. Not worth $72.!!!!! Breast fast was from a... More

Was this review helpful? Yes 1
UniversityInnFresno, Manager at University Inn, responded to this review

Hello, thank you so much for the review. Please accept my apologies for not making your stay a better one. More

United States
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 9, 2013

I booked a room for 4 nights, with two queen beds. As I was traveling with pets, I was unaware of the pet policy other than they were accepted. I did not know that the pets weight combined could not exceed 65 pounds and that it would also cost 20.00 more, per pet, for a room until I arrived at... More

Was this review helpful? Yes 2
UniversityInnFresno, Manager at University Inn, responded to this review

Thank you for the review. I use every review to make sure I correct potential problems. I'm sorry you had a tough time locating our pet policy in our website. All major booking engines have our hotel listed as a pet friendly hotel and asks the traveller to contact the hotel for specific pet policies. As a pet owner, I... More

Aarau, Switzerland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 25, 2013

We booked two rooms for one night. The rooms were clean and comfortable but nothing special. It was the least expensive motel I could find that didn't look like a complete dump. The breakfast was included and met our basic needs. We used the hotel as a low cost stop over between Kings Canyon and Yosemite and it served our... More

Was this review helpful? Yes
UniversityInnFresno, Manager at University Inn, responded to this review

Thank you very much for the review. I use every comment to better our quality of service to guests. This is certainly not the exception and therefore we have remodelled over half of our rooms. Please be sure to ask for one on your next stay. I thank you again for the great review! Sincerely, Management More

Fresno, California
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 23, 2013

I've passed this hotel many times. Their sign outside advertises at $59 special. However, that offer wasn't available when I booked (a week BEFORE our planned stay). I requested a mini-fridge for medication, which was in the room at check-in time. But, it was hot (not plugged in) and took 24 hours to get semi-cool. The rooms are clean and... More

Was this review helpful? Yes
UniversityInnFresno, Manager at University Inn, responded to this review

Thank you so much for the review. I'm sorry you could not get the advertised rate. Our managers special has a few rooms allocated at that rate. If you booked for a busy day, specially if its a concert, the allocated rooms are depleted fast. I appreciate you taking the time to review the hotel. Sincerely, Management More

El Dorado Hills, California
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 23, 2013

This Motel was right across the street from Fresno University and From the SaveMart Center. Single women, Felt safe. Walk next door for a deli and A Starbucks. Easy on/off to Freeway. The rooms are all older decor and carpet older too, It really needs some freshing up but for a few day's stay while doing an event at the... More

Was this review helpful? Yes 2
UniversityInnFresno, Manager at University Inn, responded to this review

Thank you for the response! Next time you come to Fresno ask for our newly remodeled rooms. For future reference we also have Irons and blow dryers upon request. I appreciate you taking the time to review our hotel. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 17, 2012 via mobile

I have been staying at the University Inn every so often over the past 6 years. They are located close to so many things including Fresno State University. I have never had a problem with dirty rooms, unprofessional staff, random smells or anything of the sort. I have always enjoyed my stay there and plan on visiting soon! Overall it's... More

Was this review helpful? Yes 1
UniversityInnFresno, Manager at University Inn, responded to this review

Thank you so much for the nice review. I am glad our efforts have paid off. Have you seen our newly remodeled rooms? If not, please ask for them on your next stay. Sincerely, Management More

Beringen, Belgium
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 2, 2012

Worst place we've ever stayed at! The rooms smelled funny. The carpet and chairs showed dirty stains... The sheets were dusty en made me itchy. I felt dirty after sleeping at this place. The rooms were overall real dirty, and old, this place urgently needs a full make-over!!!! Plus the service was poorly and the wifi did not work, annoying... More

Was this review helpful? Yes 2
UniversityInnFresno, Manager at University Inn, responded to this review

Thank you for your review, every comment is used to correct any problems we might have in our property. We have a 24hr maintenance staff that can help you with any problems you might have during your stay. Regarding the internet, I personally made sure every guest has internet. Except for when our service was being upgraded two months ago... More

Victoria, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed March 25, 2012

Hotel was not clean. Had no shower curtain, shampoo, soap, etc... Told front desk staff about the shower curtain in the morning and they were surprised, but offered no compensation. They just said "that's too bad". Grounds were dirty (broken glass and we even saw a razor blade) We would not stay at this place again.

Was this review helpful? Yes 3
UniversityInnFresno, Manager at University Inn, responded to this review

Thank You for the review. I'm sorry the hotel was not to your satisfaction. All of our rooms have to have a shower curtain and "thats too bad" is not an appropriate response and I apologize on behalf of whoever might have said that. We work diligently everyday to make sure our hotel is properly maintained. I still appreciate you... More

Canada
Top Contributor
59 reviews 59 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 21, 2012 via mobile

NO shower curtain, loose taps and dirty!! Need I say more... Dirt on the carpet, behind the stands but towels were clean....

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 25, 2011 via mobile

stayed with my college~aged daughter after reading a few reviews, some good , some ...not so much. My own experience, included sitting in my car at first, considering leaving because of the dompletelly out of control "families" in the surrounding rooms . The room smelled of a bad chemical and I felt "ill" regardless of the air conditioner. I had... More

Was this review helpful? Yes 1

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Additional Information about University Inn

Also Known As:
University Hotel
University Hotel Fresno
University Motel Fresno
Address: 2655 E. Shaw Ave., Fresno, CA 93710
Location: United States > California > Fresno
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #44 of 65 hotels in Fresno
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — University Inn 1.5*
Official Description (provided by the hotel):
This is a two story, 24 hr hotel located in Fresno, California, directly adjacent to Fresno State University and the new SaveMarket Center. We are close to many fine restaurants, shopping centers, theaters, and are near freeway access to Yosemite, Kings Canyon and Sequoia National Parks. Guests may enjoy the spa and pool and the fine setting of Fresno's bustling northeast University district. All rooms feature free high speed internet connection, and guests may enjoy a free expanded continental breakfast. ... more   less 
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