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BEST WESTERN PLUS Fresno Inn

#3 of 65 Hotels in Fresno
Certificate of Excellence
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480 E Shaw Avenue, Fresno, CA 93710-7602
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273 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for BEST WESTERN PLUS Fresno Inn
See the most recent reviews
London, United Kingdom
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed September 10, 2014

We stayed here as a stop off on our drive from Yosemite to L.A, the hotel is pretty much what I have come to expect from a Best Western: clean and comfortable with good facilities and friendly staff. If anything the bedroom was a little cramped with not much space around the bed. There is a strip mall a little... More 

Was this review helpful? Yes 1
Robgm, General Manager at BEST WESTERN PLUS Fresno Inn, responded to this review

Hello Claire. I wanted to thank you for your recent stay and Tripadvisor review. We really appreciate the positive points that you mentioned. We do have a few different room types that may be better suitable for you. Please mention this upon your next stay and my staff will do their absolute best to accommodate your room needs. More 

Taylor Ridge, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 2, 2014

We spent 3 nights at this hotel and had a very nice stay. Upon checking in, we were upgraded to a king room at no extra charge, and it fit our needs perfectly. Every employee, that we came in contact with, was very friendly and helpful. They are also way above average with their continental breakfast. If we are ever... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Robgm, General Manager at BEST WESTERN PLUS Fresno Inn, responded to this review

Phillip thank you so much for your kind review. We appreciate you sharing your stay experience with the Tripadvisor community. We look forward to seeing you again upon your next Fresno trip. More 

Chico, California
Level Contributor
4 reviews
4 of 5 stars Reviewed September 2, 2014

It's off the main drag, but safe and clean. Stayed twice- would go back.Fresno is not the safest place to stay, but we felt safe on the Best Western property with security patrolling the grounds. I would take my mom to this place!

Was this review helpful? Yes
Robgm, General Manager at BEST WESTERN PLUS Fresno Inn, responded to this review

Thank you for your recent Tripadvisor review. We appreciate you taking the time out of your busy day to contribute to our hotels popularity. We look forward to seeing you again. Thank you. More 

San Diego, California, USA
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 28, 2014 via mobile

Nice hotel, had the suite which was small, but work well even with a family of 4. They had a nice breakfast in the morning. Air conditioner was effective, but was a bit loud and did not mix the air well unless room interconnecting room was open.

Was this review helpful? Yes
Robgm, General Manager at BEST WESTERN PLUS Fresno Inn, responded to this review

Richard thank you for your recent Tripadvisor review. We appreciate your feedback. I apologize that the cooling unit did not provide a comfortable temperature in your room. We have since began to install new Ptac units in our rooms. Upon your next stay we will make sure your room has one of the newer units. Thank you. More 

fresno, calif, United States
1 review
5 of 5 stars Reviewed August 19, 2014

First time here. Good location, quiet third floor room. Great Air conditioner in 106 degree weather. Breakfast OK but could be better. Enthusiastic and helpful front desk. Mall and restaurants in walking distance.

Review collected in partnership with Best Western

Was this review helpful? Yes
Robgm, General Manager at BEST WESTERN PLUS Fresno Inn, responded to this review

Hello Ronald. I wanted to take a moment to thank you for your recent stay and review. We appreciate the positive points that you mentioned. As for breakfast we are beginning to change up our menu items with more variety versus the expected hotel items. Upon your next stay we guarantee a better selection and are also open to your... More 

Houston, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 18, 2014

This is one of my favorites, primarily because it is so well designed. There is a long counter in the bath to put cosmetics; the toilet and tub are separated from the lavoratory; there are plenty of mirrors, including full length; there are plenty of well-placed lights; it is roomy (no bumping elbows). This is in addition to the usual... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Robgm, General Manager at BEST WESTERN PLUS Fresno Inn, responded to this review

Hello Donna. I wanted to take a moment to thank you for your Tripadvisor review. We appreciate your business along with your kind words. We hope to see you again in the near future. More 

gardnerville, nevada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 18, 2014

Have stayed here dozens of times when I'm in Fresno, by far #1 property in town, great staff, large rooms, always super clean, close to everything. Easy location, just off Highway 41, have same staff basically for a long time.

Review collected in partnership with Best Western

Was this review helpful? Yes
Robgm, General Manager at BEST WESTERN PLUS Fresno Inn, responded to this review

Tim thank you so much for your recent review. We appreciate your loyalty and feedback. We look forward to your next stay! More 

Ventura, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 8, 2014

I searched the internet to find an affordable hotel without negative reviews and I found this one and made our reservations and was happy to find it lived up to its positive reviews. I am taking the time to submit this review as reading reviews on the internet helped me locate this hotel so I wanted to help others in... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Robgm, General Manager at BEST WESTERN PLUS Fresno Inn, responded to this review

Hello Terry. Thank you for taking the time to post your stay experience on Tripadvisor. I'm happy to hear that you enjoyed our hotel along with the surrounding area. We value your business and hope to serve you again in the near future. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 30, 2014

We enjoyed staying in this hotel very much. Very friendly staff and good clean room. Nice breakfast in the morning and again very good customer service. I would definitely stay in this hotel and recommend it to my friends.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Robgm, General Manager at BEST WESTERN PLUS Fresno Inn, responded to this review

Thank you for your kind words. We appreciate your feedback and Tripadvisor review. We hope to serve you again in the near future! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 22, 2014 via mobile

I will never stay here again. Room/mini fridge smelled horrible. Kids were running upstairs making a loud banging noise (for 3 hours!) so it was impossible to sleep and the managers barely did anything after we told them 3 times that the kids are STILL running!!

Was this review helpful? Yes 1
Robgm, General Manager at BEST WESTERN PLUS Fresno Inn, responded to this review

Calli I am sorry to hear about your experience at our property. I'm even more sorry to learn about this sometime after the fact. Being such a busy small property I know that quick turnover on our rooms along with heavy youth group traffic has it's challenges during the busy seasons. I'm hoping you can accept my apology and hope... More 

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