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BEST WESTERN PLUS Fresno Inn

#3 of 65 Hotels in Fresno
Certificate of Excellence
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480 E Shaw Avenue, Fresno, CA 93710-7602
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BEST WESTERN PLUS Fresno Inn
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275 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for BEST WESTERN PLUS Fresno Inn
See the most recent reviews
Pomona, California
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 22, 2014

I stay here three or more times each year while on business for one or two days at a time. Check in is always a breeze, and sometimes I get upgraded to one of the larger rooms with a separate sleeping area (although I don't know why the doors have clear glass). Breakfast is always excellent, and the pool is... More 

Was this review helpful? Yes 1
Robert H, Owner at BEST WESTERN PLUS Fresno Inn, responded to this review

Thank you for taking the time to post us such a great review. As a valued customer, we appreciate your comments and strive to provide you the best experience during your stay, each and every time. We are looking forward to seeing you again! More 

Shandon, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 3, 2014

I followed the suggestion of a friend to stay at the Best Western Plus in Fresno and found the hotel to be very comfortable, well located and a good value for the cost. The staff was friendly, attentive and helpful. I will come back to this hotel again.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Robert H, Owner at BEST WESTERN PLUS Fresno Inn, responded to this review

As a first time customer, we are so happy you enjoyed your stay with us! Your comments are very much appreciated. The hotel is also within walking distance to Fashion Fair Mall, and the best restaurants. We hope you find time to explore the area the next time you come and stay with us. Thank you! More 

chino hills, United States
1 review
4 of 5 stars Reviewed November 29, 2014

hotel is hidden in the middle of a business complex. hotel is one of the smaller ones in their chain. hotel is clean and the rooms are up to date. would definitely stay here again when in Fresno. close to everything, seems to be in a nice neighborhood next to Fresno State. Mall is on the main street with restaurants.

Review collected in partnership with Best Western

Was this review helpful? Yes
Robert H, Owner at BEST WESTERN PLUS Fresno Inn, responded to this review

Thank you for choosing to stay with us during your visit to Fresno. I am glad you were able to explore the area. We are also very close to many other attractions, please visit our website for more details. We look forward to serving you again very soon! More 

Modesto, California
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed November 15, 2014

We stayed here with another family so we could attend the San Jose St at Fresno St football game. It is a great place to stay anytime you are visiting Fresno. Very clean, indoor hallways, comfy rooms and the breakfast is ok. Very centrally located. Staff was very friendly and accommodating. Wouls stay here again in a heartbeat

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Robert H, Owner at BEST WESTERN PLUS Fresno Inn, responded to this review

We are so happy you enjoyed your stay with us as a first time customer. We strive to provide a consistent and excellent service experience every time. We are very close to shopping malls, great restaurants and the SaveMart Center for local concerts and events. Please ask us about other sporting events the next time you come to visit us.... More 

Eastern Sierra, CA
Level Contributor
92 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed November 7, 2014

Based on previous reviews and available rates, I booked this hotel for travel last week. That was a mistake. I was placed in a 'suite' with a side window facing Shaw Avenue. The traffic noise kept waking me up. Also, the suite is really a slightly longer room with full-paned glass french doors separating that from the couch. There were... More 

Was this review helpful? Yes 1
Robert H, General Manager at BEST WESTERN PLUS Fresno Inn, responded to this review

Thank you for taking the time to post your review. I really appreciate your comments and sincerely apologize that you were not able to have a restful stay due to the traffic noise in your room. Should you stay with us again, please bring this to our attention and we'll do our utmost to provide you a quieter room. I... More 

Gold Coast
Level Contributor
111 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed November 5, 2014

The gentleman on check-in (sorry, can’t remember his name!), worked his magic and checked us in early. He gave us a fantastic room….Very spacious room with king size, comfortable bed as well as a sofa area and desk. Spotlessly clean. Walk across the road to Fashion Fair Mall with plenty of fashion shops and places to eat. Breakfast was adequate.... More 

Was this review helpful? Yes 1
Robgm, General Manager at BEST WESTERN PLUS Fresno Inn, responded to this review

Thank you for your recent review. I apologize about the inadequate size of our breakfast room but I'm glad you were still able to enjoy your stay. Thank you again! More 

Miami
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 2, 2014

We intended to stay in another chain hotel, but they were all full. One called this Best Western for us and it had space. Although not in the greatest neighborhood, it is safe and the hotel was really excellent. The bed was so comfortable, and the breakfast was very good. We were pleasantly surprised. We haven't stayed much at Best... More 

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Robgm, General Manager at BEST WESTERN PLUS Fresno Inn, responded to this review

Hello and thank you for taking the time to post such a nice review. I'm happy that you found our lodging satisfactory. We're very happy that staying with us may help you decide to chose our brand again in the future! More 

Freno, United States
1 review
5 of 5 stars Reviewed October 31, 2014

Arrived late and check-in was quick and easy. Room was big, nicely decorated, and clean. The best part: Breakfast! Was great to start by busy day with a full belly and lots of coffee. Thank you for the great stay!

Review collected in partnership with Best Western

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Robgm, General Manager at BEST WESTERN PLUS Fresno Inn, responded to this review

Hello Verna. We really appreciate your feedback and we're happy that you enjoyed your stay with us. Thank you so much for taking the time to post your review! More 

Bakersfield, United States
1 review
3 of 5 stars Reviewed October 30, 2014

Overall the hotel was very nice - staff was professional, internet was top speed and no problems...room was clean and well kept - the BED however was very uncomfortable and I had a very restless night.

Review collected in partnership with Best Western

Was this review helpful? Yes
Robgm, General Manager at BEST WESTERN PLUS Fresno Inn, responded to this review

Hello Melodie. Thank you for taking the time to post your review. I really appreciate the positive points that you mentioned. I do apologize for the discomfort during your sleep. Should you stay with us again please bring this to our attention and we'll do our best to provide extra comfortable bedding to enhance the comfort of our mattresses. More 

2 reviews
5 of 5 stars Reviewed October 28, 2014

We were attending a reunion in Fresno and chose this Inn because of the ratings. The location was excellent although the driveway access was a challenge. The room was spacious with many outlets for the electronics. Comfortable bed and nice breakfast selections. All in all an excellent experience that I would duplicate again.

Was this review helpful? Yes
Robgm, General Manager at BEST WESTERN PLUS Fresno Inn, responded to this review

Hello and thank you for choosing our hotel while attending your reunion. We really appreciate your business and also thank you for taking the time to post such a nice Tripadvisor review. We look forward to seeing you again! More 

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