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BEST WESTERN Plus Fresno Inn

2.5 of 5 480 E Shaw Avenue, Fresno, CA 93710-7602
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Certificate of Excellence 2014
BEST WESTERN Plus Fresno Inn
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BEST WESTERN Plus Fresno Inn
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210 reviews from our community

Traveler rating
    112
    73
    16
    5
    4
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67
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61
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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There are newer reviews for BEST WESTERN Plus Fresno Inn
See the most recent reviews
Cathedral City, United States
2 reviews
4 of 5 stars Reviewed July 1, 2014

The hotel is very convenient to the shopping mall across the street and was very comfortable. Only downside is that if you go to breakfast at the same time as a lot of other guests, it can be a bit crowded.

Review collected in partnership with Best Western

Was this review helpful? Yes
Robert H, General Manager at BEST WESTERN Plus Fresno Inn, responded to this review

Hello John. Thank you for your recent review. As mentioned in earlier reviews, the limited breakfast seating is one of our challenges that we try to our best to find alternatives. Being such a popular small property we can house well over 100 people. This is an ongoing challenge at many Upper Mid-scale hotels. I'm glad the rest of your... More 

Redwood City, United States
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 30, 2014

LOVED Randy on the phone and at check-in. The rooms themselves are adequate and clean, though we rented suites and there was glass in the doors separating the rooms, affording no privacy to anyone. We did not understand why the pool did not open until 10 a.m. IN FRESNO ! We stay at hotels all over California and the pool... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Kauai, HI
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed June 29, 2014

Stayed with family in two separate rooms over one night while traveling between Yosemite and Kings Canyon. This was a GREAT location to have a hot shower, a soft bed and stock up on provisions before camping. The room was spotless, the rates were dirt-cheap, there were laundry facilities and a full, hot breakfast available in the morning; not to... More 

Was this review helpful? Yes
Robert H, General Manager at BEST WESTERN Plus Fresno Inn, responded to this review

Jeanne thank you for your recent stay and review. I'm glad the property amenities and location fit your travel and overnight needs. We look forward to serving you again! More 

Broken Arrow, Oklahoma
Top Contributor
52 reviews 52 reviews
21 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 28, 2014

My husband and I stayed at this hotel recently and found everything to be more than satisfactory except breakfast. The outside, lobby and our room were beautiful. Our room was spacious, clean, quiet and very comfortable. The hotel honored our request for a first floor room. The gentleman whom checked us in (Randy?) was very pleasant and took the time... More 

Was this review helpful? Yes
Robert H, General Manager at BEST WESTERN Plus Fresno Inn, responded to this review

Hello Jillkaryn. Thank you for your recent contribution to our hotel reviews. I apologize about the breakfast experience. Smaller properties like mine have the challenge of accommodating every guest on a busy night in such a small room. We do our best to offer alternative seating in our lobby, outside near our pool area, and even offer trays for those... More 

Walldorf, Germany
Top Contributor
256 reviews 256 reviews
255 hotel reviews
168 helpful votes 168 helpful votes
3 of 5 stars Reviewed June 27, 2014 via mobile

It's actually a bit strange to start a hotel review with breakfast, but when we came to the breakfast room at half past eight, there was no egg, no sausage, no yoghurt and not even coffee left. We asked for it, but they were only able to brew coffee. This is poor service and it's a shame, because our room... More 

Was this review helpful? Yes
Robert H, General Manager at BEST WESTERN Plus Fresno Inn, responded to this review

Hello Terbang. I wanted to take a moment to thank you for posting your review. I apologize about your experience with our breakfast. We have some difficulties coordinating and accommodating the seating and food supply on very busy days. Since the start of the summer months, our hotel has been selling out almost every night. Being that we can house... More 

San Diego, California
1 review
3 of 5 stars Reviewed June 21, 2014

The room itself was actually very nice, clean, modern, and comfortable. There is definitely an issue with the doors at this place though. I've stayed in 3 different rooms and they were all pretty noisy. The noise was from paper thin walls, not loud people staying at the hotel. The slamming doors echo down the hallways, I could even hear... More 

Was this review helpful? Yes
Oregon City, United States
2 reviews
5 of 5 stars Reviewed June 18, 2014

Not only is this hotel clean, affordable and comfortable but the hotel staff is committed to customer service. During my recent stay, I discovered that I had made a mistake on my original reservation. Even though it was my mistake, the staff contacted me by phone to assure me that I would be able to stay the extra day. What... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Robert H, General Manager at BEST WESTERN Plus Fresno Inn, responded to this review

Hello Anita. I'm happy to learn that my staff helped take care of the booking issue. These things happen at times but when we see the opportunity to correct something we will go above and beyond for our guests. I'm really glad that your stay worked out and you weren't subject to only one night. Thank you for your lovely... More 

Minerva, OH
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 17, 2014

Stayed here on our recent trip. Staff was friendly. Room was comfortable. Location was very convenient just off 41 with lots of amenities near by. If you are traveling from Yosemite to Sequoia as we were this is a very nice stop in-between.

Was this review helpful? Yes
Robert H, General Manager at BEST WESTERN Plus Fresno Inn, responded to this review

Hello Bob. Thank you for your recent stay and review. We appreciate your feedback and we're happy to know that you enjoyed the property and area amenities. We look forward to serving you again. More 

Walnut Creek, United States
2 reviews
5 of 5 stars Reviewed June 6, 2014

Very helpful getting reservations. Very well kept property and the location is great. It may be hard to see from the street (Shaw) but it's a great place. Lots of places to eat in the shopping center across the street.

Review collected in partnership with Best Western

Was this review helpful? Yes
Robert H, General Manager at BEST WESTERN Plus Fresno Inn, responded to this review

Mark I just wanted to thank you for your recent review. I'm glad that the property and area amenities were convenient for your. We look forward to serving you again! More 

Paso Robles
2 reviews
5 of 5 stars Reviewed June 3, 2014

This hotel has a great look! I was very happy to have chosen to stay here. I've been to the area before, and tried to stay but it wasnt available. The decor of the room was very bright and inviting. Very modern and clean. Beds were comfortable. Showers were very nice, and tall. Room never got too hot or cold.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Robert H, General Manager at BEST WESTERN Plus Fresno Inn, responded to this review

Hello Marci-Rene. Thank you for posting such a nice review about our hotel. It's guests like you that make our day and encourage us to go above and beyond! I'm happy to know that your stay met your expectations and that my staff was able to excel in all areas. More 

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Additional Information about BEST WESTERN Plus Fresno Inn

Address: 480 E Shaw Avenue, Fresno, CA 93710-7602
Phone Number:
Location: United States > California > Fresno
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Plus Fresno Inn 2.5*
Number of rooms: 55
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Also Known As:
Best Western Plus Fresno Hotel Fresno
Quality Inn Fresno
Fresno Quality Inn
Quality Inn Hotel Fresno
Hotel Style:
#2 Business Hotel in Fresno
#2 Family Hotel in Fresno
#6 Romantic Hotel in Fresno

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