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All 65 Fresno hotels

Residence Inn Fresno

3.0 of 5 Hotel   |   5322 N Diana Avenue, Fresno, CA 93710
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Residence Inn Fresno
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80%
Ranked #15 of 65 hotels in Fresno
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
T G Toronto
  • Overview
  • Reviews (76)
  • Photos (28)
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  • Room tips (6)
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76 people have reviewed this hotel

Traveler rating
    33
    28
    7
    4
    4
See reviews for
26
12
7
20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • Any
English first
Toronto
Contributor
13 reviews 13 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Great hotel. Clean big rooms. Highly recommended. Worst attitude by the staff. We got a room in the same condition as the previous guest left it. That can happen. We got a second room with no sheets for the sofa bed, so back again to reception where we were told "it's there!" and refuse to even come and show us.... More

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Minden, Nevada
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Went to Fresno for a retirement party. The Residence Inn was in the perfect location. The grounds were clean and inviting. The price was great as the rooms include a full kitchen and private bedroom. The full breakfast they serve is better than going to any restaurant. Will definitely stay there again.

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juleemay, General Manager at Residence Inn Fresno, responded to this review

Dear Kathy E, We are thrilled to hear how much you enjoyed your stay and look forward to welcoming you back again next time! It's nice you found the hotel provided the service that Marriott is well known for. Thank you for taking the time to write a review about the Residence Inn Fresno. Julee May More

Contributor
13 reviews 13 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I've visited many Residence Inns over the years and loved them all...except this one. Darrel, who took our reservation over the phone, confirmed our requested king bed with a walk-in shower to accommodate me, my newly sprained ankle, and my crutches. When we checked in, my husband asked if we might be able to spend an extra day or two... More

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juleemay, Manager at Residence Inn Fresno, responded to this review

Hello Pcarlaw, Thank you for your comments. From your words I can see that we had many opportunities to meet or exceed your expectations and were not successful. Your comments will give us the opportunity to better serve you and our other valued guests in the future. I do hope that the rest of your trip went without incident. Should... More

Grayson, Georgia
Top Contributor
63 reviews 63 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

There's not much better than a good nights sleep after a long day of hiking. We had plenty of room with my wife and two kids to spread out and enjoy take out inside. A nice hot shower and comfy nights sleep was fantastic. Then a good sized breakfast. hard to beat.

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juleemay, General Manager at Residence Inn Fresno, responded to this review

Dear Jimary81, Thank you for sharing your enjoyable experience with other travelers on TripAdvisor. I was happy to read you enjoyed our breakfast and found the room spacious. Again thanks for taking the time to “tell it like it was” for it is through comments such as yours that we are able to continuously work to exceed our guests’ expectations.... More

Tucson, Arizona
Contributor
12 reviews 12 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Fourth night here and I just can't stand it any more... not up to the usual Residence Inn standards. Breakfast area is unclean, some of the tables have a sticky goo on the edges. They ran out of regular yogurt the first morning, one hour into breakfast. Now I am trying to use the oven and there is no baking... More

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juleemay, Manager at Residence Inn Fresno, responded to this review

Thank you MT K for your review. We regret the experienced you had during your stay. Your comments and suggestions will give us the opportunity to better serve you and our other valued guests’ in the future. Should you find yourself in the Fresno area again please give us another opportunity to serve you. Thank you again for “telling it... More

Eindhoven, The Netherlands
Contributor
14 reviews 14 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 22, 2014

We stayed in many different residence inns, but this one was one of the least enjoyable. The main reason is the sleeping quality. The queen beds are really small and the quality of the mattress is poor. We both woke up with back pain, which we normally never have. The air-conditioning makes a lot of noise and blows right onto... More

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juleemay, General Manager at Residence Inn Fresno, responded to this review

Thank you for posting this review and sharing your feedback on what appears to have been a less than desirable experience at our hotel. Please accept our sincere apology that our beds were not up to your expectations. Again thanks for taking the time to “tell it like it was” for it is through comments such as yours that we... More

Australian
Contributor
11 reviews 11 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 4, 2014

We stayed here for 2 nights with our daughter in May, as we wanted accomodation near Yosemite. Room are very spacious, very clean, and contain everything you may need. The ladies at the front desk were very friendly,welcoming, and helpful, as we're the ladies who served breakfast of a morning. Breakfast is really nice with a great choice of all... More

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Walnut Creek, Ca
Contributor
17 reviews 17 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 28, 2014

I stayed at the Residence Inn in Fresno for different jobs in the month of February 2014. I had stayed at this property in the past, but it had been a few years since I stayed there. When I walked into my room, I was immediately wowed with their recent remodel. They had redone the kitchen area with granite counters,... More

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juleemay, General Manager at Residence Inn Fresno, responded to this review

Thank you for your comments. We are very proud of our recent renovation and I am happy you enjoyed it as well. I think my favorite part of the room is the desks that were added as well as the sectional sofas. Knowing guests such as you appreciate the final product makes the stress of a renovation well worth the... More

Contributor
16 reviews 16 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 17, 2014

We stayed here one night and were able to check in early to our 1 bedroom. needed a crib and it was there for us :) It was spacious and comfortable and clean. breakfast was yummy in the morning and we enjoyed the pool for several hours in the afternoon. It was warm and clean and so much fun. We... More

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juleemay, General Manager at Residence Inn Fresno, responded to this review

Thank you for taking time out of your busy schedule to write about your recent stay with us. It’s nice to hear that you enjoyed our friendly staff, pool area, and many amenities. We appreciate your recognition of our team and will be sure to share this with everyone at the property. Please come back and see us again soon! More

San Jose, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 22, 2014

Stayed one night at this hotel for a state competition. Rooms are sparkling clean. The price is reasonable and customer services great. Pros: Absolutely clean rooms Great customer serivce Complimentary breakfast (I didn't care much for it) Free parking Cons: Like the previous reviews - the AC does make a sound each time it blows air. It didn't seem to... More

Was this review helpful? Yes 1
juleemay, General Manager at Residence Inn Fresno, responded to this review

Thank you for posting this review and sharing your feedback on your experience at the Residence Inn Fresno. I was happy to read that you enjoyed your stay with us and found the hotel clean and reasonably priced. I also appreciate the feedback on the air conditioning unit and will have it looked at to ensure it is functioning correctly.... More

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Additional Information about Residence Inn Fresno

Address: 5322 N Diana Avenue, Fresno, CA 93710
Phone Number:
Location: United States > California > Fresno
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Fresno 3*
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Also Known As:
Residence Inn Fresno Hotel Fresno
Fresno Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#13 Family Hotel in Fresno #16 Business Hotel in Fresno
Hotel Class
Number of rooms
120

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