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All 65 Fresno hotels

Residence Inn Fresno

3.0 of 5 Hotel   |   5322 N Diana Avenue, Fresno, CA 93710
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81%
Ranked #15 of 65 hotels in Fresno
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Lisa H Conroe, Texas
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79 people have reviewed this hotel

Traveler rating
    34
    30
    7
    4
    4
See reviews for
28
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21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
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English first
Conroe, Texas
Top Contributor
58 reviews 58 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here the night of our 36 th anniversary. We were on a trip to show our recently graduated nephew some if the sites in California. I booked this as a treat because it was one of the more expensive places on our trip. It was a suite and it was lovely. The smart designers put the sink in... More

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juleemay, General Manager at Residence Inn Fresno, responded to this review

Dear Lisa H, Thank you for the kind words and wonderful review. First congratulation on your 36th anniversary! I was honored to read you spent it with us at the Residence Inn Fresno. Thank you for the fabulous feedback, I will be sure to share your review with my staff. I do hope you were able to sit by the... More

Portland, Oregon
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for two weeks for work and was very pleased with both the staff and the hotel itself. The room was very comfortable and well kept which made it easy to relax after work. The fitness facility is small but there are a couple gyms nearby that easily compensate. There are plenty of nearby restaurants to eat at... More

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juleemay, General Manager at Residence Inn Fresno, responded to this review

Dear PharmaRep3, Thank you for taking the time to review the Residence Inn Fresno on Trip Advisor. I was happy to read you enjoyed your stay with us and that you were pleased with the staff. I do hope we see you on your next trip to the Fresno area and should you need any assistance with accommodations, please let... More

Fort Myers Beach, Florida
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall, the stay was pretty good. The room we got was affordable for the price we paid, and the staff was very friendly and helpful. The complimentary breakfest was also good, with breakfest dishes I actually wanted to come back fot.

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juleemay, General Manager at Residence Inn Fresno, responded to this review

Dear Leandro S, Thank you for taking the time to let us know about your recent stay at the Residence Inn Fresno. I was happy to read you enjoyed the breakfast and found the staff friendly and helpful. I will be sure to share your review with my staff. It’s nice to receive feedback from our guests. Thanks again and... More

Toronto
Contributor
13 reviews 13 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 25, 2014

Great hotel. Clean big rooms. Highly recommended. Worst attitude by the staff. We got a room in the same condition as the previous guest left it. That can happen. We got a second room with no sheets for the sofa bed, so back again to reception where we were told "it's there!" and refuse to even come and show us.... More

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juleemay, General Manager at Residence Inn Fresno, responded to this review

Dear T G, Thank you for posting this review and sharing your feedback on what appears to have been a horrible experience at our hotel. Please accept our sincere apology for the service failures you experienced. I will be sharing you comments with my front desk so they can understand better how to serve our guests. Again thanks for taking... More

Minden, Nevada
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 22, 2014

Went to Fresno for a retirement party. The Residence Inn was in the perfect location. The grounds were clean and inviting. The price was great as the rooms include a full kitchen and private bedroom. The full breakfast they serve is better than going to any restaurant. Will definitely stay there again.

Was this review helpful? Yes 1
juleemay, General Manager at Residence Inn Fresno, responded to this review

Dear Kathy E, We are thrilled to hear how much you enjoyed your stay and look forward to welcoming you back again next time! It's nice you found the hotel provided the service that Marriott is well known for. Thank you for taking the time to write a review about the Residence Inn Fresno. Julee May More

Contributor
13 reviews 13 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 13, 2014

I've visited many Residence Inns over the years and loved them all...except this one. Darrel, who took our reservation over the phone, confirmed our requested king bed with a walk-in shower to accommodate me, my newly sprained ankle, and my crutches. When we checked in, my husband asked if we might be able to spend an extra day or two... More

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juleemay, Manager at Residence Inn Fresno, responded to this review

Hello Pcarlaw, Thank you for your comments. From your words I can see that we had many opportunities to meet or exceed your expectations and were not successful. Your comments will give us the opportunity to better serve you and our other valued guests in the future. I do hope that the rest of your trip went without incident. Should... More

Grayson, Georgia
Top Contributor
62 reviews 62 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 3, 2014

There's not much better than a good nights sleep after a long day of hiking. We had plenty of room with my wife and two kids to spread out and enjoy take out inside. A nice hot shower and comfy nights sleep was fantastic. Then a good sized breakfast. hard to beat.

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juleemay, General Manager at Residence Inn Fresno, responded to this review

Dear Jimary81, Thank you for sharing your enjoyable experience with other travelers on TripAdvisor. I was happy to read you enjoyed our breakfast and found the room spacious. Again thanks for taking the time to “tell it like it was” for it is through comments such as yours that we are able to continuously work to exceed our guests’ expectations.... More

Tucson, Arizona
Contributor
12 reviews 12 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed June 28, 2014

Fourth night here and I just can't stand it any more... not up to the usual Residence Inn standards. Breakfast area is unclean, some of the tables have a sticky goo on the edges. They ran out of regular yogurt the first morning, one hour into breakfast. Now I am trying to use the oven and there is no baking... More

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juleemay, Manager at Residence Inn Fresno, responded to this review

Thank you MT K for your review. We regret the experienced you had during your stay. Your comments and suggestions will give us the opportunity to better serve you and our other valued guests’ in the future. Should you find yourself in the Fresno area again please give us another opportunity to serve you. Thank you again for “telling it... More

Eindhoven, The Netherlands
Contributor
18 reviews 18 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 22, 2014

We stayed in many different residence inns, but this one was one of the least enjoyable. The main reason is the sleeping quality. The queen beds are really small and the quality of the mattress is poor. We both woke up with back pain, which we normally never have. The air-conditioning makes a lot of noise and blows right onto... More

Was this review helpful? Yes
juleemay, General Manager at Residence Inn Fresno, responded to this review

Thank you for posting this review and sharing your feedback on what appears to have been a less than desirable experience at our hotel. Please accept our sincere apology that our beds were not up to your expectations. Again thanks for taking the time to “tell it like it was” for it is through comments such as yours that we... More

Australian
Contributor
11 reviews 11 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 4, 2014

We stayed here for 2 nights with our daughter in May, as we wanted accomodation near Yosemite. Room are very spacious, very clean, and contain everything you may need. The ladies at the front desk were very friendly,welcoming, and helpful, as we're the ladies who served breakfast of a morning. Breakfast is really nice with a great choice of all... More

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Additional Information about Residence Inn Fresno

Address: 5322 N Diana Avenue, Fresno, CA 93710
Phone Number:
Location: United States > California > Fresno
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Fresno 3*
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Also Known As:
Residence Inn Fresno Hotel Fresno
Fresno Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#13 Family Hotel in Fresno #16 Business Hotel in Fresno
Hotel Class
Number of rooms
120

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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