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Holiday Inn Fresno-Airport

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5090 E. Clinton, Fresno, CA 93727
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Holiday Inn Fresno-Airport
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218 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Holiday Inn Fresno-Airport
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Los Angeles, California
Level Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 22, 2011

Well, this one is a little difficult to recommend yet there many pluses. Negatives-No Elevator. Slow internet yet fast enough for email and slow web browsing. Rooms (3rd stay) smelled of smoke and were very worn (but overall clean), Pool was empty when I stayed and the bar lounge was not accessible do to banquet occupying it.. and last OLD... More 

Was this review helpful? Yes 1
sjramirez, General Manager at Holiday Inn Fresno-Airport, responded to this review

Thank you for taking the time to review our hotel on TripAdvisor. I appreciate your honesty and candor. Thank you for mentioning our internet speed. We are in the very final stages of upgrading both the hardware and bandwidth that will allow our guests incredibly fast speeds and access throughout our hotel. Although we have existing connections now the new... More 

Lansing, Michigan
Level Contributor
58 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed May 27, 2011

The title says it all. Use your imagination. Hotel is dated, the only positive is the central pool and jacuzzi.

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sjramirez, General Manager at Holiday Inn Fresno-Airport, responded to this review

imandy0517, Thank you for your review. I want to apologize for what your review states encountered; this is not an issue that is typical of our property. Since I do not show any comments from guests during your stay, I would invite you to please contact me at your convenience so that I might obtain some additional information from you... More 

Phoenix, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 14, 2011

I am a Platinum Holiday Inn customer staying at Holiday Inn’s across the country with one simple expectation a clean room for the money I pay. I must say this location was by far the most disappointing I have seen in the last five years. At check in I was given a room in the back building, after the long... More 

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sjramirez, General Manager at Holiday Inn Fresno-Airport, responded to this review

Thank you for your comments. I want to apologize for the issues you encountered during your stay. Clearly what you describe is far below the expectations that we have and not indicative whatsoever of what our typical guest feedback is. This is the first that we can find of this reported problem and as a management team we are not... More 

Long Beach, CA
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed March 20, 2011

Stayed here for three nights, and after what happened on the last night I will NEVER stay here again . We were staying in the back building, in a room right by the pool. That night at the pool there was a loud party going on with a DJ and everything. I had to be up early the next morning... More 

Was this review helpful? Yes 1
sjramirez, General Manager at Holiday Inn Fresno-Airport, responded to this review

I would like to begin by apologizing to you for what you experienced at our hotel. I can tell you with certainty that this is not typical of our guest’s experience. I would like to speak to you directly to ask some questions of you so that we might improve any communication issues that occurred on our behalf and those... More 

Thousand Oaks, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 21, 2011

We were in town for a school band concert. We typically stay at 3,4 or 5 star hotels when vacationing. We spent one Saturday night with our 14-year-old son. I purchased this hotel via bid on Priceline and was a little concerned with its close proximity to an airport as my husband and I don't like noise. I requested a... More 

Was this review helpful? Yes 1
sjramirez, General Manager at Holiday Inn Fresno-Airport, responded to this review

Thank you for your review of our hotel from your February stay. We are so glad to read your comments about how much you enjoyed your visit. You are absolutely correct in your comments about a lack of airport noise. Although we are next door to an international airport we are not in the flight path which means we have... More 

Saint Paul, Minnesota
Level Contributor
332 reviews
178 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
3 of 5 stars Reviewed December 19, 2010

I'm coming in by train, staying the night and leaving by plane. Due to an uncooperative ticket agent I have three hours later than expected. But at 10 PM I still get a shuttle from the train station to the motel. Corp pricing. Airport right across the street. Due to how late I get in I have 'had to' eat... More 

Was this review helpful? Yes
sjramirez, General Manager at Holiday Inn Fresno-Airport, responded to this review

Thank you for taking the time to review our hotel on TripAdvisor. We are glad that we were able to be your place of rest after what sounds to be a very busy travel day. Although your stay was brief I am very glad that you were able to experience our hotel and its service by commenting “great place, great... More 

Modesto, California
1 review
1 of 5 stars Reviewed September 28, 2010

I will say that the rooms were to normal Holiday Inn standards as far as cleanliness and comfort except no fridge or micro. However, we were checked into room #300 which is in the back building and right next to the side stairwell and exit. We booked it via Hotwire (who was great BTW) which is why I think we... More 

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iamgmgad, General Manager at Holiday Inn Fresno-Airport, responded to this review

Thank you for your review. I am very sorry the tour guest noise kept you awake. We do try to put them in a group together to help reduce this from happening. I am also sorry about your room being near them. I see you are a Hotwire guest. Due to the fact that you prepay hotwire and they contract... More 

Los Angeles, California
1 review
1 of 5 stars Reviewed September 24, 2010

Way too much money for this sort of hotel. Staff not fluent in English. Stuff was stolen from my meeting room overnight.

Was this review helpful? Yes
iamgmgad, General Manager at Holiday Inn Fresno-Airport, responded to this review

Thank you for your comments I would love to talk to you and hear about your experience. A learns more of the outcome and if you had any contact with the Management? I know many of our housekeeping staff does have English as a second language. But all our Front Desk, Management and other staff are proficient in English. Once... More 

Ft. Worth, Texas
1 review
2 of 5 stars Reviewed July 28, 2010

We stayed at this hotel last year while visiting family with no problems. Our room then was in the actual hotel. This year we stayed again and we were put in a smaller building to the back of the hotel whch is really "no man's land". I booked and prepaid for our room online and requested extra pillows for my... More 

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Willows, Ca
Level Contributor
60 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed July 24, 2010

We booked this hotel through Hotwire and were concerned after reading negative comments posted by others. Accordingly, we were extremely pleased when the Hotel staff proved to be very accommodating and friendly, and the rooms clean and nicely furnished; particularly for the price. Although the air conditioner was louder than some hotels, it did not disturb our sleep.

Was this review helpful? Yes
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