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Holiday Inn Fresno-Airport

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5090 E. Clinton, Fresno, CA 93727
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Holiday Inn Fresno-Airport
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214 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Speaking of outdated! This one should be called the "Holiday Inn Museum." I first got a room on the second floor and they told me there was no elevator (are you kidding me). I had lots of luggage and was told I would have to carry it up. Lucky for me, they had 1 more on the first floor. if... More 

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Orange County, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Front desk staff are very responsive, helpful and courteous. Online reservations were a breeze and check-in was very quick. We were a large party with over a 100+ out of town and out of state visitors in Fresno for a weekend event. The Hotel Staff handled the entire (noisy) crowd along with their other guests very well.

Was this review helpful? Yes 1
Fran A, General Manager at Holiday Inn Fresno-Airport, responded to this review

Thank you so much for your review of our hotel.. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely Fran Atiq General Manager More 

San Angelo, Texas
Level Contributor
255 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The location of this hotel is excellent and the staff was excellent but...... the room was very dated and needed remodeling big time. The hotel is very large and could actually be a perfect place to stay with a little bit of updating. The restaurant for breakfast had a nice breakfast but my silverware was dirty, which did not leave... More 

Was this review helpful? Yes 1
Fran A, General Manager at Holiday Inn Fresno-Airport, responded to this review

Dear Debbie thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry to hear about Silverware in restaurant. Your comments have been shared with F&B team and we ensure that it will not happen again. At Holiday Inn, we promise to do whatever... More 

La Crescenta, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

First of all, I was told that this hotel was not at the airport and, guess what? It was right at the airport. 2nd, my room was in this separate, older part of the hotel with no lobby, you entered thru a back door. There was a smell of pot in the hallway and the room had an unpleasant overall... More 

Was this review helpful? Yes 1
Fran A, General Manager at Holiday Inn Fresno-Airport, responded to this review

Dear Suzanne I apologize for this inconvenience we are working to improve every guest's experience and that starts with feedback like yours. If there is ever anything we can do to make you more comfortable, please let is know. Sincerely Fran Atiq General Manager More 

Prestwick, United Kingdom
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I use this hotel as I go and return from a conference at Hume Lake. It is very convenient to the airport which after 14 hours travel is much appreciated. This time I only stayed on my way back home. The staff were very accommodating in resolving a problem with a colleague who was travelling with me. The room was... More 

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Fran A, General Manager at Holiday Inn Fresno-Airport, responded to this review

Dear Richard thank you so much for your compliments and 5 Stars review. I am so happy to hear you enjoyed your stay and Holiday Inn team took such great care of you. Fran Atiq General Manager More 

Jacksonville, Florida
Level Contributor
68 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 5 weeks ago

With a remodel this hotel could be something really special. The staff is excellent, the building is large with a nice lounge area and a giant indoor pool, and I'll mention the one killer app - the buildings location is nothing short of spectacular. It's located literally right across the street from the rental car returns area and there are... More 

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Fran A, General Manager at Holiday Inn Fresno-Airport, responded to this review

Dear Paul thank you for your feedback. We understand and apologize for the inconvenience caused. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. Fran Atiq General Manager More 

Saint Louis, Missouri
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 17, 2015

I stayed here for a week-long conference as it was close to the airport. It appears to be an older hotel, but clean. I wish I had more time to swim as the pool was gorgeous with a waterfall. My sister & niece arrived toward the end of the week & drove to Yosemite. The staff were friendly. I always... More 

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Fran A, General Manager at Holiday Inn Fresno-Airport, responded to this review

Dear Zonnie thank you for making our day with such a gracious response. Perfection is what we strive for and we are thrilled that it was met during your stay. We look forward to being of service to you soon. Wishing you many more safe and perfect travels. Fran Atiq General Manager More 

California
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed May 14, 2015

My husband and I have stayed here before and haven't had any issues like we have with our last stay!! We asked multiple times for pool towels, cause you know, the HUGE indoor pool is a great reason to stay and we of course didn't get any towels brought to us after being told we would. While at the pool... More 

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Fran A, General Manager at Holiday Inn Fresno-Airport, responded to this review

Dear Elena, I sincerely apologize for the numerous issues you had during your stay. Our goal is to provide our guests with a clean and comfortable atmosphere throughout their entire stay. I see these standards were not met during your visit and I have addressed this with my staff immediately to make sure this does not happen again. Again please... More 

orlando
Level Contributor
71 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 8, 2015 via mobile

good price for proximity to the airport, so close you could walk. Pick up van from airport as well as restaurant movie theaters that are in a 5 mi radius. Super service, staff is excellent. The pool and jacuzzi area is beautiful I was quite surprised. Fitness room available. Would highly recommend this hotel

Was this review helpful? Yes
Fran A, General Manager at Holiday Inn Fresno-Airport, responded to this review

Dear yogababe thank you for making our day with such a gracious 5 Stars response. Perfection is what we strive for and we are thrilled that it was met during your stay. We look forward to being of service to you soon. Wishing you many more safe and perfect travels. Fran Atiq General Manager More 

Woodside
Level Contributor
163 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed May 7, 2015

It's a two level hotel, with no elevator, so if stairs are a problem, make sure you ask for the first floor. The hotel has a bar and restaurant right on premises which almost made me give it a very good, but the room itself is standard HI from the 90's and my room was fairly on the small side.... More 

Was this review helpful? Yes
Fran A, General Manager at Holiday Inn Fresno-Airport, responded to this review

Dear F.Bernardo thank you so much for your compliments! I am so happy to hear you enjoyed your stay and Holiday Inn team Cori & Jesus took such great care of you. We appreciate your business and look forward to welcome you in future. Fran Atiq General Manager More 

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