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Holiday Inn Fresno-Airport

3.0 of 5 5090 E. Clinton, Fresno, CA 93727
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Holiday Inn Fresno-Airport
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Holiday Inn Fresno-Airport
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Holiday Inn Fresno-Airport
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197 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Bakersfield, California
1 review
1 of 5 stars NEW

Called room service and no one picked up. Spoke to the front desk clerk who said he would transfer me to room service. After a 5 minute hold no one picked up. I called back and no one ever answered. In the morning I paid $11.95 for breakfast which included gravy with no biscuit. Rock hard eggs and grease soaked... More 

Was this review helpful? Yes
Todd Y, Front Office Manager at Holiday Inn Fresno-Airport, responded to this review

MegP, Thank you for your recent stay at our hotel! I do apologize for the trouble you had with trying to order room service and the quality of the breakfast buffet. We strive ourselves on giving the best customer service experience possible for our guests. We will be addressing these issues immediately with our staff. Thanks again and I hope... More 

1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

Having always stayed at the Holiday Inn Express in Clovis on West Shaw, I was disappointed in the Holiday Inn Fresno Airport. The rooms are old and shabby. The bathroom is very sterile. For $189 dollars per night, I am surprised that I am in their "annex" which is very old. I will not choose this location again as it... More 

Was this review helpful? Yes
Fran A, General Manager at Holiday Inn Fresno-Airport, responded to this review

Sorry to hear that we were unable to meet your expectation. Our maintenance team has been looking into the room you stayed in and corrective measures have been taken. Again I apologize for this inconvenience and will look forward to welcome you again at Holiday Inn. Fran Atiq General Manager More 

Dallas, Texas
Top Contributor
70 reviews 70 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here for a four day conference. We were in a King executive room which was very ample and very comfortable. Right off the indoor pool/patio area - it was never too noisy and would have been extremely well-positioned if we had come to swim too. Nice amenities in room and our housekeeper always was attentive... More 

Was this review helpful? Yes
Fran A, General Manager at Holiday Inn Fresno-Airport, responded to this review

Dear Susan Thank you for 04Stars review. I am happy to hear that we met your expetation. I have shared your great comments with our housekeeping team. We are so excited and look forward to welcome you again at Holiday Inn Fresno Airport. Fran Atiq General Manager More 

Chicago, Illinois
Top Contributor
108 reviews 108 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice hotel, very clean, nicely updated. Room was VERY hot all night, that and the fact that the pillows were the size of a throw pillow are the only two negatives for this hotel. BE ADVISED. this is an older facility- there is NO ELEVATOR. Keep this in mind if you are packing and lugging a large amount of luggage!

Was this review helpful? Yes
Fran A, General Manager at Holiday Inn Fresno-Airport, responded to this review

Thank you very much for 4 Stars review. We were so excited to have you here in regards to elevator unfortunately this building was built without one. For pillows your comments have been shared with our team and we will look into getting new ones. Once again thank you very much for your stay with us we will look forward... More 

Fresno
Senior Contributor
41 reviews 41 reviews
24 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 28, 2014 via mobile

The kids playing in the indoor pool was the highlight of our stay. There is a gym with 2 treadmills, a stair climber, and universal type weight machine. There beds are so small and hard! The electrical outlet by the bed was so old my CPAP machine would not stay plugged in. The room smelled like B. O. And cigarettes.... More 

Was this review helpful? Yes
Fran A, General Manager at Holiday Inn Fresno-Airport, responded to this review

Thank you for your 4Stars review. We honored you chose to stay with us. I wish we hadn't dropped the ball on room service side. That is totally unacceptable anytime and it has been addressed. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. We promise to do whatever it takes to... More 

San Diego, California
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 27, 2014

This hotel has no elevator so you may want to request a ground floor room.The rooms here are also a bit dated and should be updated to maintain a 3 star rating (see pic's). I was a little disappointed when I found that the bathroom hairdryer was not affixed to the bathroom wall and then didn't even work when I... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Fresno-Airport, responded to this review

Dear Real J, Thank you for taking the time to relay your comments regarding our property during your recent stay. I am delighted to hear that you enjoyed the food selection and that the airport shuttle service worked for you. On the other hand, I apologize for any inconvenience the lack of hotel facilities and the in- room amenities. We... More 

California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 12, 2014

Stayed one night (Friday night) as a stopover to break up a late, long drive from northern to southern California. Got a really good deal pricewise, and was excited because of the star rating it was assigned, but ended up a little disappointed because I think it was probably at least 1/2 star overrated. It wasn't terrible, just quite dated... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Fresno-Airport, responded to this review

Dear Juls205, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are sorry we fell short of your expectations. We take all reviews positive and negative very seriously, and your feedback... More 

vacaville ,CA
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed November 7, 2014

Just an overnight in Fresno. I selected the Airport Holiday Inn as I was arriving late and their restaurant stayed open until 10 PM. Though I was the only customer, the food was good and it was a convenient location. This is a step back into the 60's early 70's. A large interior atrium with indoor pools; symbolic of this... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Fresno-Airport, responded to this review

Dear hiwayhowie, Thank you very much for taking the time to share your comments online. We take all feedback seriously, and sincerely regret that we were not able to satisfy you with the service you have received. Your comments are being shared with the hotel management and appropriate action will be taken. I assure you that every comment, no matter... More 

Springfield, Missouri
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 6, 2014

But not much else. Stayed one night before an early flight home. Check in and out were good - no issues. Room was adequate. Dated, not enough or conveniently placed outlets. I like one by the bed for my phone and there was none in my king room. Only across the room on the desk. Bathroom clean but tiny. No... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Fresno-Airport, responded to this review

Dear jaspurcat, Thank you for writing a review about your recent stay with us. I am pleased to note your positive feedback about your check in experience, adequate room and clean bathroom. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel in the area. It seems that we were... More 

Cancun, Mexico
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed November 3, 2014

We booked for two nights and had to cancel the second night due to too many small issues that led to the decision to vacate somewhere else. The front desk staff was very friendly and helpful, but in the end the comfort was not met. The room is not worth the rate. You can hear other guests conversations through the... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Fresno-Airport, responded to this review

Dear skyrat77, Thank you for staying with us and leaving such a detailed review. I read with much concern the troubles you have encountered during your stay. I sincerely apologize for we fell below your standards on most of the services and amenities that we provide particularly with the room condition and sorry for the noise challenges you have encountered.... More 

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Additional Information about Holiday Inn Fresno-Airport

Address: 5090 E. Clinton, Fresno, CA 93727
Phone Number:
Location: United States > California > Fresno
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Fresno-Airport 3*
Number of rooms: 210
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Also Known As:
Holiday Inn Fresno-Airport Hotel Fresno
Fresno Holiday Inn

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