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Courtyard by Marriott Fresno

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140 East Shaw Avenue, Fresno, CA 93710
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Courtyard by Marriott Fresno
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Courtyard by Marriott Fresno
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101 reviews from our community

Traveler rating
    27
    38
    26
    7
    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Courtyard by Marriott Fresno
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Nampa
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 7, 2012

This hotel had everything I needed,Very comfortable Beds, good internet, nice pool, exercise room. Most of all it was clean. Con was it is hard to find if you are on Shaw it is best to just call them for directions.

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juleemay, General Manager at Courtyard by Marriott Fresno, responded to this review

Many thanks for taking time to share your experience while staying at the Courtyard by Marriott Fresno. Your compliments are most appreciated and we hope to see you on your next visit to our area. Julee May General Manager More 

San Luis Obispo, CA
Top Contributor
97 reviews 97 reviews
50 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed October 6, 2012

I was so excited for an anniversary getaway with my husband that I got cross-eyed while booking our hotels. I didn't know this until we walked into the Marriott and heard "I don't show you as checking in till tomorrow." Oops, I booked the wrong night. The staff got us checked in and advised me on exactly what to say... More 

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Malibu, California
Top Contributor
166 reviews 166 reviews
19 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed September 3, 2012

We were disappointed that breakfast wasn't included. We had a choice of hotels that did offer breakfast, and mistakenly didn't check the fine print of the Courtyard before booking. In this day and time, when I pay more than $100 for a room, I want breakfast included. The room we were initially given reeked of smoke, but they did move... More 

Was this review helpful? Yes 1
San Carlos, California
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed August 25, 2012

Stayed 1 night for work. Check-in was friendly and quick (though I had booked a King and only got a double queen), lobby area very appealing. Modern decor, nice little bar (also open for breakfast with Starbucks coffees) at fair prices. Outside of the lobby area towards the rooms it's got a more worn feel, older carpets, rooms only superficially... More 

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Hartford, Connecticut
Top Contributor
60 reviews 60 reviews
49 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed June 9, 2012

Stayed one night for business and found the hotel to be much improved from my last visit in 2010. This time the experience was much more in line with what you would expect at a Courtyard. Lobby area has been updated and the Bistro restaurant is a welcome addition. The room was nice and clean and had a great view... More 

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juleemay, General Manager at Courtyard by Marriott Fresno, responded to this review

Many thanks for taking time to review you recent stay with us at the Courtyard by Marriott in Fresno. What a pleasure it was to learn of your much improved experience with us. We are fortunate to have a caring team who genuinely enjoy what they do. We look forward to hosting you again on a future trip to Fresno More 

Top Contributor
55 reviews 55 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 11, 2012

This is just a lovely hotel with great shopping malls nearby. the only negative was that it was the only hotel during our stay across california that did not offer free breakfast as part of the room.

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juleemay, General Manager at Courtyard by Marriott Fresno, responded to this review

Hello ShutTheFrontDoor, Thank you for taking the time to share your experience with us at the Courtyard by Marriott Fresno. We usually only get to hear from the guests who for one reason or another did not enjoy their stay or surroundings. If you ever return to Fresno I hope we get to see you as our guest again. PS:... More 

Santa Cruz, California
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 5, 2012

Check in was an easy process, but despite the fact I am a Marriott rewards member for many years, there was no acknowledgement of my membership. Every other Marriott I've stayed in acknowledges my elite status and gives me a perk. I asked if there were any breakfast perks for members and received a curt "NO". The mattresses were absolutely... More 

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juleemay, General Manager at Courtyard by Marriott Fresno, responded to this review

Thank you for taking the time to let us know about your recent stay at the Fresno Courtyard by Marriott. Please accept my most sincere apology for the less than normal Marriott service and quality that our Guests have come to expect. Please know that your experience was the exception and not what we strive to deliver. I will review... More 

Baltimore, Maryland
Top Contributor
54 reviews 54 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 24, 2012

Nice staff with good breakfast options. Lobby area is very nice with a lot of business friendly features. Nice place for business travelers. Easwy access to route 41.

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juleemay, General Manager at Courtyard by Marriott Fresno, responded to this review

Thank you for your comments regarding your stay at the Courtyard by Marriott Fresno. We are happy you were able eat, drink and connect in our newly renovated lobby and Bistro. Thank you again and we hope to see you on your next trip to Fresno. More 

San Diego, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 20, 2012

Standard Marriott--you know what you are getting. Very clean, comfy bed, quiet location. Newly remodeled lobby with restaurant which was nice but also located near lots of other restaurants. Friendly staff. Would definately return.

Was this review helpful? Yes 1
juleemay, General Manager at Courtyard by Marriott Fresno, responded to this review

Thank you for your comments regarding your stay at the Courtyard by Marriott Fresno. We are happy you were able to have a restful nights sleep and we able to enjoy our newly renovated lobby area, including our Bistro. We greatly appreciate your business and loyalty. Thank you again and we hope to see you on your next trip to... More 

Thousand Oaks, California
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 19, 2012

This property is not as nice as many of Marriott's other Courtyards. It was clean but nothing special. There were many little lights on various pieces of equipment in the room that flashed (e.g. smoke detector) or glowed throughout the night. The heater was noisy, the toilet ran constantly and any activity in the hallway was audible in the room.

Was this review helpful? Yes
juleemay, General Manager at Courtyard by Marriott Fresno, responded to this review

Thank you for your comments and insight. Please accept my most sincere apology for the less than normal Marriott service and quality that our Guests have come to expect. Your comments have been reviewed with our Engineering Team and we believe the plumbing and heating issues have been corrected. We appreciate you taking the time to “tell it like it... More 

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