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Courtyard by Marriott Fresno

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140 East Shaw Avenue, Fresno, CA 93710
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1 room 1 adult
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Courtyard by Marriott Fresno
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121 Reviews from our TripAdvisor Community

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Jakarta, Indonesia
Level Contributor
128 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

It's been a pleasant winter morning at this hotel. The room itself is basic. Clean but nothing to special. However, we like the breakfast. It's at the coffee shop in front of the reception. Ours was included in the room rates but others can also enjoy it at a reasonable price.

Helpful?
Thank Suria_Nataadmadja
dwayne j, Manager at Courtyard by Marriott Fresno, responded to this review

We thank you for staying with us and for your feedback. We hope to have you back next time your in Fresno. More 

San Francisco Peninsula
Level Contributor
176 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel is clean, quiet, attractive...a little hard to find (considerably back from Shaw, which is also why it is quiet.) Staff was very friendly. This is one of the nicer (more expensive) hotels in Fresno. I was, therefore, especially surprised (and inconvenienced) to find no shower hat. (Only lotion, shampoo & conditioner) There was a small coffee pot w single... More 

Helpful?
Thank lsmkw
Julee M, General Manager at Courtyard by Marriott Fresno, responded to this review

Thank you for completing a review on your recent stay at the Courtyard Fresno. It does appear from your feedback there were some concerns about amenities offered by the hotel and the business center. Please accept my apologies we were not able to meet your expectations, as that is our top priority. We do provide lotion, shampoo and conditioner in... More 

Auburn, California
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 27, 2015 via mobile

We needed an unplanned place to spend the night when the fog began to roll in while we were driving home. This is the second night we have stayed at this location and both have been enjoyable. The location is quiet, the rooms are clean, and the staff was courteous.

Helpful?
Thank Sally D
Beverly Hills, California
Level Contributor
57 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed December 12, 2015

The front desk staff at this property is so nice. I checked in after a long day at work & a flight. Cheerful staff that really seem to enjoy their work. At check out, the staff asked how I slept and really seemed to care. Again, the staff seem to love working here which makes it so nice. The rooms... More 

Helpful?
Thank ALAN F
Julee M, General Manager at Courtyard by Marriott Fresno, responded to this review

Dear Alan F, Thank you for reviewing the Courtyard Fresno recently. It was a pleasure to read that you found the staff friendly and caring. I will be sure to pass your kinds words on to my entire team. Please accept my apologies for the issues you experienced finding the hotel. We are aware of the issue but have not... More 

Carlsbad, California
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 26, 2015 via mobile

We booked online came in at around 8pm and where waiting in the lobby for 8 min before one of the staff workers walked in and said if we where helped. I told her no and she said let me clock in and I can help you. We waited another 7 min before the lady came to help us. We... More 

Helpful?
Thank Visual T
dwayne j, Manager at Courtyard by Marriott Fresno, responded to this review

Dear Valued Guest, Thank you for bringing this to our attention. We take matters such as this very seriously. As a result, please allow us some time to look into this matter further. Sincerely, DWAYNE JOHNSON operation manager fresno courtyard dwayne.johnson@marriott.com 5592216000 More 

Waldport
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 24, 2015

I have always stayed at this Marriott when I visit Fresno. Been staying there for almost 20 years and have never complained. But after staying there over the weekend of November 13 for three nights, I doubt I'll stay again. Overall, the property is still great as far as being clean, quiet, centrally located, and the staff is stellar. They... More 

Helpful?
Thank beetlelady
dwayne j, Manager at Courtyard by Marriott Fresno, responded to this review

Dear Valued and Loyal Guest, I have to thank you for your 20 years on going loyalty to our company our Courtyard Brand especially here in Fresno. As you stated and we all no its the little things that matters the most a welcoming and clean environment, a fresh cup of coffee in the morning, and being able to control... More 

Edinburgh
Level Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed October 19, 2015

We only stayed here for one night on our way to Yosemite but found the staff to be very cheery and helpful. We found a friendly bar about 5 minutes walk down the street in a small shopping complex and there are plenty of places to eat at the nearby mall (Cheesecake Factory always a winner for me!). The room... More 

Helpful?
Thank SherlockEdinburgh
Eugene, Oregon
Level Contributor
39 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 17, 2015

We had a king room which was large and clean. The bed was comfortable and the room was quiet. The location is near Highway 41, a mall and lots of restaurants. This was a business trip for me and I chose this location for its proximity to my meeting places.

Helpful?
Thank Simon51862
juleemay, Manager at Courtyard by Marriott Fresno, responded to this review

Dear Simmon51862, We appreciate that you took the time to complete a review on the Courtyard Fresno. It was a pleasure to read the positive review and we will share it with our staff. Should you need to return to the area for meetings in the future we do hope you decide to stay with us one again! Julee May More 

Amelia Island, Florida
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed October 14, 2015

You know what you are getting with a Courtyard. The king room was large and clean. The bed was comfortable and the room was quiet. The location is convenient to highway 41. There is a mall and several restaurants a short distance on Shaw. Staff were very helpful. I would stay here again when in the area.

Helpful?
Thank summersail
juleemay, General Manager at Courtyard by Marriott Fresno, responded to this review

Dear Summersail, Thank you for taking time to review the Fresno Courtyard. We were very happy to read you found the room clean and comfortable. We do appreciate receiving feedback form our guests as it helps us to improve our hotel operations. Thank you again, and if you find yourself in the Fresno are we would love to see you!... More 

Madrid, Spain
Level Contributor
191 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
1 of 5 stars Reviewed October 13, 2015

Got a suite but purpose was nullified. Doors from living room to bedroom were mostly glass so my husband couldn't sleep. Doors blocked one of the chairs in living room. Bedroom very tiny - hard to get around. Bathroom - can't get in and out without dancing with the door. Expensive for this silliness.

Helpful?
Thank Adventurer2011
juleemay, Manager at Courtyard by Marriott Fresno, responded to this review

Dear Adventurer2011 Thank you so much for your feedback regarding your last stay with us. We appreciate hearing from our Guests to let us know where we need to improve. . I was sorry to hear that the suite you stayed in was too small, however I am a little confused since we do not have glass doors in any... More 

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