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Courtyard by Marriott Fresno

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140 East Shaw Avenue, Fresno, CA 93710
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Courtyard by Marriott Fresno
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Courtyard by Marriott Fresno
Courtyard by Marriott Fresno
Courtyard by Marriott Fresno
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100 reviews from our community

Traveler rating
    27
    37
    26
    7
    3
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38
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Shelby, Michigan
Top Contributor
58 reviews 58 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here over Easter and chose the King Suite. It was a real good choice as it is like staying in two regular Courtyard rooms. The hotel is in a great location....really close to Fresno State and the freeway and restaurants and shopping. Hotel staff is really friendly. This is an older Courtyard but it is in good shape... More 

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Philadelphia, PA
Top Contributor
249 reviews 249 reviews
84 hotel reviews
189 helpful votes 189 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice hotel but staff take it over the top. Hotel needs to upgrade the electrical outlet in the bathroom but that's a minor issue. Only minor problem I had was they gave me a free coffee because I'm a Platinum Member and they told me I could only use it for regular drip coffee which is totally not true and... More 

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juleemay, Manager at Courtyard by Marriott Fresno, responded to this review

Dear Celling Thank you so much for the kind words about our staff. We are indeed fortune to have them as part of our team. I am sorry about the confusion surrounding your Platinum Gift, but thank you for being a Marriott Reward Platinum Elite Member. We look forward to your next stay. Sincerely Pam Proctor AGM Fresno Courtyard More 

Modesto, California
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed two nights. Even thou its next to the freeway you can't even hear the traffic. Sets back off the highway and is nice and quite, has a lot of places to eat and shop. The staff is Friendly and very helpful.

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Rochester, Minnesota
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 9, 2015

The rooms at this motel are very large, specially the rooms with 2 queen beds. Our rooms opened out to the pool area which was very nice and plush. Unfortunately, they did not have a hot tub. However the pool was heated, and pleasant.

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juleemay, Manager at Courtyard by Marriott Fresno, responded to this review

Hello Thank you for your kind words. It is very nice to hear when we are doing well. I have passed your kind words along to our staff who were delighted that your stay was a success. We hope to see you on your next trip to Fresno. Sincerely Pam Proctor More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 25, 2015

I don't choose hotel's for their amenities... I could care less about them. I am there for a good nights sleep in a comfortable bed. This bed was heaven. Enough so that I didn't need my usual 8 hrs and felt refreshed after about 6 hrs sleep. I had a glass of wine with my mom in the lounge area... More 

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juleemay, Manager at Courtyard by Marriott Fresno, responded to this review

Greetings Thank you for your kind words. It is nice to receive good as well as not good feedback from our Guests. Thank you for taking the time to let us know about your experience with us and we hope to see you on your next trip to Fresno. Sincerely Pam Proctor Assistant General Manager Fresno Courtyard by Marriott More 

Roseville, California
Contributor
11 reviews 11 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed February 21, 2015

Mid week pricing is insane in Fresno. For $189/night, I was expecting the usual Courtyard experience. This hotel was built in 1985 and honestly looks like it. The hotel has had some renovation a few years ago ( lobby area ) which is welcoming and looks nice. The property had the usual Courtyard large scree monitor adjacent to the check... More 

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Saeid Z, Manager at Courtyard by Marriott Fresno, responded to this review

Dear Meh Thank you for taking the time to share your experience in regards to your recent stay at the Courtyard Fresno. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconvenience caused by design of hotel... More 

California
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed February 9, 2015

I stayed here on business a couple weeks back. Here are the good things: customer service at check-in and throughout the stay was excellent. The cleanliness and the quality of the room was very good. The location right off Highway 41 was good as was the number of nearby restaurants. Here's the bad: Noise was bad. I could hear every... More 

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Saeid Z, Manager at Courtyard by Marriott Fresno, responded to this review

Hello bcpaula Thank you for visiting the Courtyard Fresno’s review page .We apologizes for the inconvenience caused by slamming door and internet connectivity. We will share your review with our team to improve our service for our guests. Thanks again for the review. All the best! Saeid Zarei Chief Engineer More 

1 review
3 of 5 stars Reviewed January 22, 2015

After reviewing the comments and ratings I hope to be impressed by this hotel. Arriving tonight. It was also impressive that the General Manager responds to the comments. Julee May Please arrange for a great, quiet, not near elevator/ice/vending/washing machines for my husband and I. Look out for customer with same last name! No relation. But thanks. Sincerely, Kmay

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juleemay, General Manager at Courtyard by Marriott Fresno, responded to this review

Hello K May, Thank you for visiting the Courtyard Fresno’s review page. It looks like the review you posted was completed on 1/22/15 but I was only notified today of the review. I do hope we were able to fulfill your request for a quiet room. I try to make it a habit to visit our page daily but due... More 

Auburn, California
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 17, 2015

First of all-a note to all you managers-when someone asks for a "quiet" room-please train your clerks in what that means. NOT next to an elevator, not on the first floor, not next to an ice machine and not facing a busy road. I have had all of the above happen to me-and yes at Marriott's. If we are indeed... More 

Was this review helpful? Yes 1
juleemay, General Manager at Courtyard by Marriott Fresno, responded to this review

Hello Sharron S, Thank you for your feedback on the Courtyard Fresno. I agree our hotel staff does need to know what classifies as a “quite” room. Being next to an elevator or ice machine in your case does not classify as a quiet room. I was happy to read we were able to relocate you to a quieter room.... More 

San Francisco, California
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 16, 2015

I love this hotel. It is one of the best Marriott courtyard properties I have stayed at. Very well managed and rooms are spotless. The hotel has a very good little bistro. I used it every day and I was able to get a sandwich and work on my computer at the same time. I recommend this hotel.

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juleemay, General Manager at Courtyard by Marriott Fresno, responded to this review

We appreciate you taking the time to review the Courtyard by Marriott Fresno. We were thrilled the hotel and Bistro met your needs and that you found the hotel “spotless”. We will be sure to post your review so that the entire staff knows their efforts do pay off. Again thank you for taking the time to let us know... More 

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