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Red Roof Inn Fresno - Yosemite Gateway

4141 N Blackstone Ave, Fresno, CA 93726 (Formerly Americas Best Value Inn)
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Red Roof Inn Fresno - Yosemite Gateway
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Red Roof Inn Fresno - Yosemite Gateway
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86 reviews from our community

Traveler rating
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    11
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    27
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Red Roof Inn Fresno - Yosemite Gateway
See the most recent reviews
2 reviews
1 of 5 stars Reviewed July 17, 2014 via mobile

We stayed in a room for ten hours that had no working a.c. while being told by manager Eric that he had no other complaints so we must be imagining it!We had already changed rooms twice! Finally the night manager, aAndrew changed our room! We have staued many times there and it gets worse ebery time! We were never offered... More 

Was this review helpful? Yes
Eric G, Manager at Red Roof Inn Fresno - Yosemite Gateway, responded to this review

Dear dewingme Thank you for taking the time to tell us about your experience at the Fresno-Yosemite Gateway Red Roof. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for your experience with our Air Conditioning problem. We are making many changes to improve our guest experience, and we also have setbacks. I... More 

New York
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 13, 2014

Had a group at this property scheduled for two nights. The first night they were traumatized and left. two rooms had things stolen from them (never recovered). There were drug addicts on the premise- there was a prostitute there and it's an all around unsafe place. Spoke with the general manager who was the most unprofessional person I've encountered in... More 

Was this review helpful? Yes 2
Eric G, Manager at Red Roof Inn Fresno - Yosemite Gateway, responded to this review

Dear Stu K Thank you for taking the time to tell us about your experience at the Fresno-Yosemite Gateway Red Roof. I am sorry that we failed to provide you a safe comfortable place to stay for your visit.. Please accept our sincerest apologies. We are making many changes to improve our guest experience, and safety and security are at... More 

Travelers are raving about these Fresno hotels

Devon, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 30, 2014 via mobile

Stayed in this hotel for one night and this has to be the worst place ever . I was was not clean not looked after the water in the pool was brown leaking taps in the bath room just not a safe place . Stay away from this place

Was this review helpful? Yes 2
Eric G, Manager at Red Roof Inn Fresno - Yosemite Gateway, responded to this review

Dear Chris C. Thank you for taking the time to tell us about your experience at the Fresno-Yosemite Gateway Red Roof. I am sorry that we failed to provide you with a clean and safe room. Please accept our sincerest apologies for your experience. We are making many changes to improve our guest experience. We would truly Love another chance... More 

San Francisco, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 7, 2014

1 advice: don't book at this hotel! It is dirty, carpet not hoovered since ages, definitely did not dare walking bare feet, pillows and towels with big black spots. Water for shower not warm. WiFi soooo slow that we couldnt use it. Weird guests, police came to arrest a person in our building. Corridor stinks ciagerette odour. Didn't feel safe... More 

Was this review helpful? Yes 2
Eric G, Manager at Red Roof Inn Fresno - Yosemite Gateway, responded to this review

Dear Lotje82 Thank you for taking the time to tell us about your experience at the Fresno-Yosemite Gateway Red Roof. I am sorry that we failed to provide you with a clean and safe room. Please accept our sincerest apologies for your experience. Our carpet is being changed and our non-smoking policy is being enforced. I know non of this... More 

fresnoca
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 14, 2014

I dont understand how they have security cameras and they can see whats going on but the never ever call police when they see somone attempting go break in the rooms, or even say some thing to the people hanging out on the property

Was this review helpful? Yes 1
Eric G, Manager at Red Roof Inn Fresno - Yosemite Gateway, responded to this review

Dear Prisonbear Recently we have taken action to insure that we are providing the safest and most secure property possible. We now have full time professional security on property everyday. While I know that this will not change what you experienced I thought you should know that we do take your comments seriously and are making every effort to provide... More 

San Diego
Contributor
11 reviews 11 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed May 11, 2014

If I could put ZERO STARS, I would. Disgusting place. A real dump. Filthy carpets in the halls and room. Nail polish stains on the tables and dresser. Cigarette burns on table and dresser. Stains on the couch. There was not even a trash can in the room. The toilet was dirty inside. The entire building REEKED of cigarette smoke... More 

Was this review helpful? Yes 1
Eric G, Manager at Red Roof Inn Fresno - Yosemite Gateway, responded to this review

Dear FrUsa1 Thank you for taking the time to tell us about your experience at the Fresno-Yosemite Gateway Red Roof. I am truly sorry that we failed to meet your reasonable expectations. We failed to provide you a clean and safe room, and for that I am truly sorry. We are making many changes to improve our guest experience. We... More 

San Diego, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 22, 2014

I've stayed at plenty of other red roof inns and this was the worst that I've seen! I didn't feel safe stay here for the 3 nights that i paid for. As i was walking up to my room, 3 drug addicts were hanging out on the stairs drinking alcohol and doing God knows what. Isn't that a great way... More 

Was this review helpful? Yes 1
Eric G, Manager at Red Roof Inn Fresno - Yosemite Gateway, responded to this review

Dear cjisavath Thank you for taking the time to tell us about your experience at the Fresno-Yosemite Gateway Red Roof. I am truly sorry that we failed to meet your reasonable expectations. We failed to provide you a clean and safe room, and for that I am truly sorry. We are making many changes to improve our guest experience. We... More 

Canyonville, Oregon
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 17, 2014

We would have left after seeing filthy conditions in "up graded room" but had been informed that room was pre paid and there were no refunds. I would give minus stars if I could. I will never stay in a red roof in again. Went out to auto and saw pimp dropping off three of his girls. Terrible place.

Was this review helpful? Yes 1
Eric G, Manager at Red Roof Inn Fresno - Yosemite Gateway, responded to this review

Dear 1Sassie Thank you for taking the time to tell us about your experience at the Fresno-Yosemite Gateway Red Roof. I am sorry that we failed to provide you with a clean room. Please accept our sincerest apologies for your experience. We are making many changes to improve our guest experience. We would truly Love another chance to earn your... More 

Fresno, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 13, 2014

It was the worst I've ever been to it's was nasty I'm a very clean person and if u call roaches clean and if them saying theres nothing they can do good customer service then stay there but it was horrible

Was this review helpful? Yes 1
Eric G, Manager at Red Roof Inn Fresno - Yosemite Gateway, responded to this review

Dear Alynn1234 Thank you for taking the time to tell us about your experience at the Fresno-Yosemite Gateway Red Roof. I am sorry that we failed to provide you with a clean room. Please accept our sincerest apologies for your experience. We are making many changes to improve our guest experience. We would truly Love another chance to earn your... More 

Tulare, California
1 review
3 of 5 stars Reviewed February 14, 2014

You get what you pay for. The room was descent. The hallways do have a nasty smell. TV has good channels & comes with a fridge. Very useful. There is a lot of "weird" people outside the area but other than that I enjoyed my stay for the price I paid.

Was this review helpful? Yes
Eric G, Manager at Red Roof Inn Fresno - Yosemite Gateway, responded to this review

Dear Yolandag34 Thanks you for your comments regarding your recent stay at the Fresno-Yosemite Gateway Red Roof. I am sorry that it took so long for us to respond. We have been making many changes to the property to improve the cleanliness, safety and customer service. I will share your comments with our team and again thanks. Very truly yours,... More 

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