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BEST WESTERN Village Inn

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3110 North Blackstone Avenue, Fresno, CA 93703
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BEST WESTERN Village Inn
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213 reviews from our community

Traveler rating
    34
    83
    65
    22
    9
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57
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN Village Inn
See the most recent reviews
Melb
Top Contributor
57 reviews 57 reviews
54 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed October 30, 2012

Fair location but car desirable. Spacious, comfortable rooms with good facilities (especially in comparison to what we had received in Europe) Good value for a night's rest on way from A to B. Staff helpful and polite.

Was this review helpful? Yes 2
gambit423, General Manager at BEST WESTERN Village Inn, responded to this review

Thank you for your review. We are located in the intersection of main streets and off the interstate. However, there is a public bus stop right in front of the property. We will continue to seek for areas of improvements More 

Canada
Top Contributor
119 reviews 119 reviews
55 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed September 27, 2012

Decent place, 2-story building, no elevator but there is a pool, fitness centre, business centre, close to shopping mall, Dennys, McDonalds, Fresno Donut and Kings Buffet. Room is basic with 2-queen beds, tall-boy dresser, 36" LCD, coffee maker, full bath with ample supply of towels and toiletries, free Internet and complimentary breakfast with hot and cold items, but no in-room... More 

Was this review helpful? Yes 1
gambit423, General Manager at BEST WESTERN Village Inn, responded to this review

Thank you for your review. however we do have a fridge in the room and microwave is available in the breakfast room. And we have safe at the front desk. We will continue to provide a good value to all of our customers. More 

thonon
Senior Contributor
38 reviews 38 reviews
30 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed August 17, 2012

The hotel stands in an unsafe neighbourhood. We arrived late so we decided to have a quick dinner at the Mc Donnalds acroos the street. When we were there the waiter told us it would be better for us to carry the food to our room because we look to much like european tourists and he was afraid for us.... More 

Was this review helpful? Yes 2
gambit423, General Manager at BEST WESTERN Village Inn, responded to this review

Thank you for your review. We have updated our hot breakfast menus which includes scrambled eggs, sausages and hams and biscuits and gravy along with fresh fruits from local farmer's market. As for security in the neighbourhood, unfortunately we have no measures to control what's happening outside but our hotel is located in safer neighbourhood than other hotels in Fresno.... More 

san jose
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 5, 2012

I was a bit apprehensive after reading some of the reviews on this site, but as soon as I pulled into the parking lot my fears subsided. Honestly, some of the things people complained about were just unwarranted. My husband and I travel quite a bit (as you can see from my many postings) and there simply was nothing to... More 

Was this review helpful? Yes 1
gambit423, General Manager at BEST WESTERN Village Inn, responded to this review

Thank you for your review. We hope to see you again in the near future! More 

Los Angeles, California
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 4, 2012

This is my second time a have been in this hotel. Service is excellent. Rooms are clean and room service is on time. A/C and heater in the room is good for winter and summer. ( I have been here both season) Pool is good but it will be better if they can have towels by the pool insted of... More 

Was this review helpful? Yes 1
gambit423, General Manager at BEST WESTERN Village Inn, responded to this review

Thank for your review. We do our best to improve our service and to make your stay more comfortable. More 

Milwaukee, Wisconsin
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed July 26, 2012

It has a very nice outdoor pool, hot tub, no laundry services, Denny's restaurant is located right next to hotel,  which was very convenient. complimentary full breakfast. Internet access. Pets are also allowed if you have them.

Was this review helpful? Yes
gambit423, General Manager at BEST WESTERN Village Inn, responded to this review

Thank you for your review, we are working to improve everything that we can. More 

Los Angeles, California
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 22, 2012

We have stayed in many different hotels in Fresno in the past, but none has ever been this bad. It seems like we were being treated as second-class citizens just because we've booked our room through priceline. Even though we had four guests in our party, hotel management would only provide us with a room with a single queen bed,... More 

Was this review helpful? Yes 3
gambit423, General Manager at BEST WESTERN Village Inn, responded to this review

Thank you for your review. When booking through priceline, the fine print clearly states that the purchase is only for a specific room type. When upgrading room types a surcharge can and will take place. Please contact priceline if further clarification is needed in regards to this. I sincerely apologize that my staff did not do a better job of... More 

New York, NY
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 19, 2012

A last minute change of business plans had us scrambling to find a good hotel in Fresno. WOW who would have thought that a Best Western (no disrespect to the franchise!) could be this great for the price! The staff is super friendly in particular Julia & Jennifer helped us answer questions about the area and were genuinely interested in... More 

Was this review helpful? Yes 1
gambit423, General Manager at BEST WESTERN Village Inn, responded to this review

Thank you for your generous comments on your previous stay! We believe great customer service is the number one important aspects in customer satisfaction. We will continue to do our best to provide great customer experience. Hope to see you again. More 

Barcelone
Top Contributor
64 reviews 64 reviews
57 hotel reviews
157 helpful votes 157 helpful votes
4 of 5 stars Reviewed July 19, 2012

Basic motel with big rooms, two double beds, swimming pool and breakfast included. Good value.

Was this review helpful? Yes
gambit423, General Manager at BEST WESTERN Village Inn, responded to this review

Thank you for your review. We are currently seeking for improvements on areas so that it's more accommodating for customers traveling with families. More 

Granada Hills,
2 reviews
4 of 5 stars Reviewed July 16, 2012

I have stayed as this several times when I am in the Fresno area. Staff is always very helpful and you can't beat the continental breakfast that they serve. Also I find the location to be great pretty central to everything within the Fresno area. Always enjoy Bobby Salazar Mexican Restaurant which is across the street. JJH

Was this review helpful? Yes
gambit423, General Manager at BEST WESTERN Village Inn, responded to this review

Thank you for your review. We have added hot breakfast menus such as scrambled eggs, sausages and hams and biscuits and gravy. We hope to see you again on the next trip to Fresno. More 

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