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Holiday Inn Express Hotel & Suites Fresno (River Park) Hwy 41

#7 of 65 Hotels in Fresno
Certificate of Excellence
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7115 N. Howard St., Fresno, CA 93720
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Holiday Inn Express Hotel & Suites Fresno (River Park) Hwy 41
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Holiday Inn Express Hotel & Suites Fresno (River Park) Hwy 41
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139 reviews from our community

Traveler rating
    63
    51
    15
    7
    3
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45
30
9
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oakland, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

A great value for the money (huge, clean room, free internet and breakfast, great TV). But even after that pleasant surprise - we found that our vehicle would not be ready until 4 PM. We went downstairs and the front desk allowed us to stay beyond the check out period and they did not charge us! In this day and... More 

Was this review helpful? Yes 2
Fresno, California
1 review
5 of 5 stars Reviewed 1 week ago

We were helped out upon check in by Jessa. She really helped was pleasant and informative. She made an extra effort to make check-in very convenient, quick, and fun. We got a great room, very quiet, and close to elevator/ice maker. People really make the difference!!! A manager's reception with adult beverages, and snacks would make this place perfect!!! Plenty... More 

Was this review helpful? Yes 1
JoieVang, Director of Sales at Holiday Inn Express Hotel & Suites Fresno (River Park) Hwy 41, responded to this review

Thank you John B for your honest feedback. We pride ourselves in our service and staff as we too agree that people really make the difference. It would be a pleasure to inform Jessa that she was among many who made your stay a positive one. As it is always our goal to improve our product and service, we will... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

I am a high school track coach and we stay at this hotel every time we have a track meet in Fresno and they always have great service and work with us on grouping rooms together. We always need like 5 or 6 rooms and they are extremely helpful in grouping the rooms together or separate. The employee I specifically... More 

Was this review helpful? Yes 1
JoieVang, Director of Sales at Holiday Inn Express Hotel & Suites Fresno (River Park) Hwy 41, responded to this review

Thank you so much for this delightful review. We love to hear that it is because of our dedicated staff like Jessa that you choose to return to our hotel time and again with your team. Please do not hesitate to reach out to me directly in the sales department to see if we can set you up with a... More 

Los Angeles, California
Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 3, 2015

This Holiday Inn location has a perfect location as it close to just about everything in Fresno. The staff made our recent stay there so special we felt like we were at home. There were about 15 of us on Super Bowl Sunday and we needed a place to watch the game. The staff at this HI let us use... More 

Was this review helpful? Yes 1
JoieVang, Director of Sales at Holiday Inn Express Hotel & Suites Fresno (River Park) Hwy 41, responded to this review

Thank you for your review! We love hearing that it felt like a home away from home. Jessa & Lisa will be thrilled to hear that their service provided met your expectations. Please do not hesitate to contact us directly at the hotel for future reservations, we look forward to your return! More 

Yakima, WA
Top Contributor
50 reviews 50 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 23, 2015

Stayed at this hotel for two nights on business. Good: Excellent location. Close to other hotels, the freeway, restaurants (Chili's, IHOP, Sweet Tomatoes) and a bunch of shopping at Riverpark. Some updates have been completed, lobby, breakfast room. Room was large and the beds comfy. Request for top (4th floor) honored. Good breakfast - pancake maker, eggs, bacon, sausage, biscuits... More 

Was this review helpful? Yes 1
JoieVang, Director of Sales at Holiday Inn Express Hotel & Suites Fresno (River Park) Hwy 41, responded to this review

Thank you very much for your comments about our hotel and about your experience! We do apologize for the inconveniences that you encountered during your stay due to renovations and maintenance issues. We value your business and love our regular guests, if you have any kind of special requests, do not hesitate to contact us in the future and we... More 

Reedley, CA
Top Contributor
63 reviews 63 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed December 29, 2014

This is our 2nd stay at this hotel. The staff are all very nice and welcoming. They're undergoing some MAJOR renovation in the hallways currently. But our 4th floor room was spotless and didn't have any paint smell at all. The hotel will be in tip top shape again soon (I hope!). The breakfast was good. Always a plus at... More 

Was this review helpful? Yes 2
JoieVang, Director of Sales at Holiday Inn Express Hotel & Suites Fresno (River Park) Hwy 41, responded to this review

Thank you for returning to stay with us when your travels bring you back the Fresno area, we value your loyalty and look forward to your returned stay once the renovations are complete here in the early part of next year. I know future guests will appreciate your honest feedback about our property being under construction. More 

1 review
5 of 5 stars Reviewed November 30, 2014

Cameron, Joy and Lisa were very courteous, friendly and helpful. Great staff. The rooms were clean and accomodating. Unfortunately the water pressure in the handicapped room shower was very weak and the wand was not removable. The in room coffee and tea was nice to wake up to. The refrigerator came in real handy for our leftovers.

Was this review helpful? Yes
Cody J, Front Office Manager at Holiday Inn Express Hotel & Suites Fresno (River Park) Hwy 41, responded to this review

Thank you very much for the honest feedback regarding your stay with us! We apologize for the water pressure in the shower we had our maintenance team fix it and the pressure should be better. We hope to see you in the new year so you can see our finished remodel! Thank you again for the feedback! Sincerely, Cody Johnson... More 

San Luis Obispo, California
Contributor
20 reviews 20 reviews
15 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed November 23, 2014

The facility was a very good example of what the Holiday Inn Express brand is trying to accomplish. Very clean, well laid out, and convenient location. What set this apart was the staff. We were unexpected guests and made a couple of requests that the staff could well have rightly said; sorry. However, the staff (and in particular Cameron) were... More 

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JoieVang, Director of Sales at Holiday Inn Express Hotel & Suites Fresno (River Park) Hwy 41, responded to this review

Thank you for your positive feedback about your stay at our hotel. We are glad to see that our staff have exceeded your expectations. We are so happy to hear that our location can feel like a home away from home. We look forward to your return when your travels bring you back to the Fresno area. More 

Jeffreys Bay, South Africa
Top Contributor
112 reviews 112 reviews
43 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed November 11, 2014

The check in was good however our first room assigned had no working air conditioner. Jessa immediately got on to it and upgraded us to a suite on the quite side. A very nice room, clean, lots of space for our luggage and a great walk in style shower. The breakfast was absolutely superb and very well presented, nice pancake... More 

Was this review helpful? Yes
Cody J, Front Office Manager at Holiday Inn Express Hotel & Suites Fresno (River Park) Hwy 41, responded to this review

Wow! Thank you very much for the positive comments about our hotel and about your experience. We are so happy to know that you loved the breakfast. We apologize about the Wifi, we are currently transitioning into upgrading our equipment. And we are very pleased to hear that both Jessa and Norman were about to assist you during your stay.... More 

Stanley, Tasmania, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 1, 2014

i stayed twice and Jessa was great on both times. first time she advised on running routes. second time she went over and above to to book me a room in a hotel in la that said they were already full! many thanks Jessa.

Was this review helpful? Yes
JoieVang, Director of Sales at Holiday Inn Express Hotel & Suites Fresno (River Park) Hwy 41, responded to this review

Thank you for your positive feedback about your stay at our hotel. Jessa is very happy to hear that you had a wonderful stay and that she was able to assist you with your needs during your stay. We look forward to seeing you again when your travels bring back to the Fresno area. Sincerely, Joy Vang sales.fatca@sethimanagement.com More 

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