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Hampton Inn & Suites Fresno-Northwest

2.5 of 5 7194 Kathryn Avene, Fresno, CA 93722
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Certificate of Excellence 2014
Hampton Inn & Suites Fresno-Northwest
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Hampton Inn & Suites Fresno-Northwest
Hampton Inn & Suites Fresno-Northwest
Hampton Inn & Suites Fresno-Northwest
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111 reviews from our community

Traveler rating
    52
    42
    11
    2
    4
See reviews for
38
8
6
50
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn & Suites Fresno-Northwest
See the most recent reviews
Miami, FL, United States
1 review
5 of 5 stars Reviewed September 15, 2014

I trust the quality of not only the Hampton Inn hotels chains but there location to be in a nice area, all across the USA. This hotel in particular just needs to let guests know there are no towels at the pool. That is my one suggestion, not a complaint.

Review collected in partnership with Hampton

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Houston, United States
2 reviews
5 of 5 stars Reviewed August 19, 2014

Hampton Inns have gotten better over the years and this one is exemplary. Unexpected in Fresno, which is not exactly Paris. But this staff, to a person, was professional and friendly, and committed to my satisfaction. Pleasantly so. Happily stored away a suitcase for me when I went off on a camping trip. Breakfast was express-style but fine, bed and... More 

Review collected in partnership with Hampton

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Roseville, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 15, 2014

The hotel has great freeway access and is close to shopping. The staff is very friendly and always willing to help. The hotel, rooms, and fitness center are clean. Only downside is the breakfast choices, but then again, at their prices it is appropriate for the price of the rooms.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Hardeep M, Director of Sales at Hampton Inn & Suites Fresno-Northwest, responded to this review

Dear Parminder, We greatly appreciate you taking the time to write about your stay at the Hampton Inn & Suites Fresno Northwest. I am glad that the staff and facility was up to your expectations. Your feedback is vital to us as we try our best to improve the hotel and its services. Thank you very much for staying with... More 

Philadelphia, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 14, 2014

Clean, quiet, pleasant stay with great location. Everyone was nice and helpful. Was very warm in Fresno but air conditioning worked great. Easy to get where you needed to go. It is close to the highway and a train, but never heard any noise in the room.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Hardeep M, Director of Sales at Hampton Inn & Suites Fresno-Northwest, responded to this review

Dear Bonnie, Thank you very much for your feedback. We greatly appreciate you choosing the Hampton Inn & Suites Fresno Northwest. I am delighted to know that your stay at the hotel was enjoyable. We hope that you will stay with us again when traveling to Fresno. More 

Santa Ana, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 5, 2014

This place got it wrong from start to finish. Reservation was screwed up, attitude was screwed up. There were bedbugs, and post it notes on the corner of each bed with "Sheets and duvet have been cleaned for your arrival" I Need this on a post it why? Is this place secretly rented by the hour? Yuck. Never again.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Hardeep M, Director of Sales at Hampton Inn & Suites Fresno-Northwest, responded to this review

Dear Jeanette, I greatly appreciate you choosing the Hampton Inn & Suites Fresno Northwest and I apologize that your stay was not up to your expectations. I am aware that you are entiled to your opinion as you mentioned over the phone when I tried to resolve your concerns but I would like to present some factual information to you... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 5, 2014

We stay at the Hampton Inns often. This was not our favorite. It is convenient to the freeway but room set up is awkward. The staff places was not as friendly as most. There are not a lot of eating places close, only fast food. A mall is in the process of being built so that will probably help. There... More 

Review collected in partnership with Hampton

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Hardeep M, Director of Sales at Hampton Inn & Suites Fresno-Northwest, responded to this review

Dear Guest, Thank you very much for taking the time to provide your feedback. Thank you for being our guest and I am very sorry that certain aspects of the hotel and location was not to your liking. We will definitely use your feedback to better the hotel and ourselves. Hopefully, the new shopping center will bring more dining options... More 

San Francisco, California
Top Contributor
116 reviews 116 reviews
46 hotel reviews
153 helpful votes 153 helpful votes
4 of 5 stars Reviewed August 5, 2014

This hotel is right off the highway - perfect if you are traveling. It is in a very safe area with numerous food options available. As is advertised by the Hampton Inn chain, it is also squeaky clean. The thing about Hampton Inn is that you know what you are getting, which makes travel much less stressful. Our check-in was... More 

Was this review helpful? Yes 1
Hardeep M, Director of Sales at Hampton Inn & Suites Fresno-Northwest, responded to this review

Dear Shawn, Thank you very much for your honest feedback. I greatly appreciate you choosing the Hampton Inn & Suites Fresno Northwest. Once again I am very sorry about the situation with your AC and the clerk at check out. At Hampton Inn & Suites Fresno Northwest, we greatly value our guests and their feedback. It is definitely our responsibility... More 

1 review
5 of 5 stars Reviewed July 29, 2014

Came to California from North Carolina to have my Wedding in Yosemite. I knew nothing about the area. Staff was very Helpful with Info on where to go for Marriage license, flowers and food. Room was Very clean and comfortable. Staff allowed us to have a late check out (2PM) so we could get the last minute running around done... More 

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San Ramon, CA
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 24, 2014

nice hotel but terrible location unless you like constant freeway noise or trains blowing the horn until 12:30 am. The room I was in had a constant fan type sound coming from the bathroom that was not corrected after I complained.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Hardeep M, Director of Sales at Hampton Inn & Suites Fresno-Northwest, responded to this review

Dear Guest, We greatly appreciate you taking the time to complete a review of the Hampton Inn & Suites Fresno Northwest. We are very sorry that the location of the hotel was not to your liking. We try our best to overcome this train and freeway noise obstacle by offering ear plugs to our guests that are light sleepers. Also,... More 

Long Beach, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 15, 2014

Clerk at check in, not helpful. Stated no drinks on counter. When I placed my soft drink on the counter to access my ID. She stated this repeatedly until I finally stated how am I going to get my ID and credit card out of my wallet without placing my drink on the counter, maybe mgmt. should have a table... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Hardeep M, Director of Sales at Hampton Inn & Suites Fresno-Northwest, responded to this review

Dear Guest, We greatly appreciate you taking the time to provide us your feedback. We are extremely sorry about your experience with our front desk staff. We had a guest a couple of weeks ago that accidentally dropped his drink over the counter and damanged the hotel's main phone console which cost the hotel nearly $2000 and our staff was... More 

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Additional Information about Hampton Inn & Suites Fresno-Northwest

Address: 7194 Kathryn Avene, Fresno, CA 93722
Phone Number:
Location: United States > California > Fresno
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Fresno-Northwest 2.5*
Number of rooms: 94
Reservation Options:
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Hotel Style:
#6 Business Hotel in Fresno
#13 Family Hotel in Fresno

26 photos of this hotel

Management photos: Courtesy of the property manager

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